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Director Customer Success Manager Remote Jobs (NOW HIRING)

Route

Customer Success Manager

New York, New York, United States Director of Customer Success Lehi, Utah, United States; Remote Manager of Sales Compensation Lehi, Utah, United States; Remote Sales Enablement Manager Lehi, Utah ...

Route

Customer Success Manager

New York, New York, United States Director of Customer Success Lehi, Utah, United States; Remote Manager of Sales Compensation Lehi, Utah, United States; Remote Sales Enablement Manager Lehi, Utah ...

Conga

Customer Success Manager

Customer Success Manager Reports to ... Director, Customer Success Locations: France (remote). Toulouse is our preferred location. Travel ...

CINC Systems

Customer Success Manager (Remote)

Customer Success Manager Location:  Remote Position Department:  Customer Success Reports To:  Director, Customer Success Job Summary: As a Customer Success Manager at CINC you are accountable ...

Aria Systems

Customer Success Manager - Remote

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

MasterCard

Director, Customer Success

Purchase, NY · On-site +1

Title and Summary Director, Customer Success Director, Customer Success Small and Medium Enterprise ... This role manages strategic financial institutions, fintechs, digital partners, processors and ...

Arcana Analytics

Customer Success Manager

Customer Success Manager Remote Job Title: Customer Success Manager Job Type: Full-Time Shift timings: 9 PM IST to 6 AM IST About Us: We are seeking Customer Success Managers to join our team and ...

Plooto

Customer Success Manager

Customer Success Manager Remote - Canada About Plooto Plooto is a fast-growing Canadian fintech ... and make a direct impact on the company's trajectory. This is a fully remote role open to ...

Neumo Group LLC.

Customer Success Manager (Remote)

Customer Success Manager As a member of the Customer Success team, you are responsible for delivering end-to-end renewal execution through partnership with our Business Unit (BU) leads and the ...

Hirenow Staffing Inc

Customer Success Manager

$96K - $128K/yr

Customer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent Placement HireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success ...

Sorcero

Customer Success Manager (Remote)

CUSTOMER SUCCESS MANAGER The Customer Success Manager will play a crucial role in building "trusted ... remote and globally distributed team. We offer rewarding compensation that will include a base ...

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Director Customer Success Manager Remote information

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$38.5K

$121.4K

$179K

How much do director customer success manager remote jobs pay per year?

As of Jul 1, 2026, the average yearly pay for director customer success manager remote in the United States is $121,435.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,500.00 and $145,500.00 per year, depending on experience, location, and employer.

How does a Director Customer Success Manager typically collaborate with other departments in a remote work setting?

As a Director Customer Success Manager working remotely, you will regularly coordinate with departments such as Sales, Product, and Support to ensure a seamless customer experience. This often involves leading virtual meetings, setting cross-functional goals, and sharing customer feedback to influence product improvements. You’ll also play a key role in developing strategies with Marketing teams to drive customer engagement and retention. Effective communication and leveraging collaboration tools are crucial to maintaining alignment and driving customer success initiatives across distributed teams.

What is a Director Customer Success Manager (Remote)?

A Director Customer Success Manager (Remote) is a senior leadership role responsible for overseeing the customer success team and strategies in a company, all while working remotely. They ensure that customers achieve their desired outcomes with the company's products or services, improve customer satisfaction, and drive retention and growth. This role involves managing a team of customer success managers, developing customer engagement strategies, and collaborating with other departments such as sales and product. The director also sets goals, tracks performance metrics, and helps identify opportunities for product or service improvements to better serve customers.

What is the difference between Director Customer Success Manager Remote vs Customer Success Manager?

AspectDirector Customer Success Manager RemoteCustomer Success Manager
CredentialsTypically requires 5+ years in customer success, leadership experience, and industry-specific knowledgeUsually requires 2-4 years in customer success or related roles, with relevant certifications
Work EnvironmentRemote leadership role overseeing teams and strategyRemote or onsite, focused on managing customer accounts and support
Employer & Industry UsageUsed in SaaS, tech, and enterprise companies for senior customer success rolesCommon across various industries, including SaaS, finance, and healthcare

The main difference is that the Director Customer Success Manager Remote holds a senior leadership position responsible for strategy and team management, while the Customer Success Manager focuses on day-to-day customer interactions and support. Both roles can be remote but differ in scope and seniority.

What are the key skills and qualifications needed to thrive as a Director Customer Success Manager in a remote setting, and why are they important?

To excel as a Director Customer Success Manager remotely, you need strong leadership abilities, deep understanding of customer success methodologies, and experience managing teams, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms (like Salesforce or Gainsight), customer analytics tools, and project management software is essential. Exceptional communication, strategic thinking, and relationship-building skills set top performers apart in this role. These competencies are crucial for driving customer satisfaction, retention, and growth while leading distributed teams effectively.
More about Director Customer Success Manager Remote jobs
What cities are hiring for Director Customer Success Manager Remote jobs? Cities with the most Director Customer Success Manager Remote job openings:
What are the most commonly searched types of Customer Success Manager Remote jobs? The most popular types of Customer Success Manager Remote jobs are:
What states have the most Director Customer Success Manager Remote jobs? States with the most job openings for Director Customer Success Manager Remote jobs include:
What job categories do people searching Director Customer Success Manager Remote jobs look for? The top searched job categories for Director Customer Success Manager Remote jobs are:
Director Customer Success Manager Remote jobs near you
Infographic showing various Director Customer Success Manager Remote job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $121,435 per year, or $58.4 per hour.
Customer Success Manager

Customer Success Manager

Route

Remote

Other

Posted 4 days ago

Job description

Customer Success Manager

Lehi, Utah, United States; New York, New York, United States

Director of Customer Success

Lehi, Utah, United States; Remote

Manager of Sales Compensation

Lehi, Utah, United States; Remote

Sales Enablement Manager

Lehi, Utah, United States; Remote

Sr. FP&A Analyst

Remote

Sr. Technical Product Manager

Remote

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