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Junior Customer Success Manager Remote Jobs (NOW HIRING)

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

We offer both on-site and remote opportunities. At Arcoro, you will help create software products ... The Customer Success Manager serves to develop strong customer relationships, build trust, ensure ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

We offer both on-site and remote opportunities. At Arcoro, you will help create software products ... The Customer Success Manager serves to develop strong customer relationships, build trust, ensure ...

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

We offer both on-site and remote opportunities. At Arcoro, you will help create software products ... The Customer Success Manager serves to develop strong customer relationships, build trust, ensure ...

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Denver, CO · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Atlanta, GA · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

FrontStream

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Customer Success Manager (REMOTE)

Seattle, WA · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

CINC Systems

Customer Success Manager (Remote)

Customer Success Manager Location: Remote Position Department: Customer Success Reports To: Director, Customer Success Job Summary: As a Customer Success Manager at CINC you are accountable for ...

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Kansas City, MO · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... FrontStream supports remote employees all over North America · Complete health, vision, and dental ...

Augintel

Customer Success Manager (Remote)

Chicago, IL · Remote

Location: Remote (U.S.). Ability to support customers across multiple time zones is required ... As a Customer Impact Manager, you will help child welfare organizations successfully implement and ...

CINC Systems

Customer Success Manager (Remote)

Customer Success Manager Location:  Remote Position Department:  Customer Success Reports To:  Director, Customer Success Job Summary: As a Customer Success Manager at CINC you are accountable ...

Emerson Group

Customer Success Manager - Remote

Austin, TX · On-site +1

$153K/yr

Customer Success Managers (CSM) are responsible for driving customer adoption, value realization, and long-term success across a portfolio of Aerospace, Defense, and US Government accounts. CSMs lead ...

Sorcero

Customer Success Manager (Remote)

CUSTOMER SUCCESS MANAGER The Customer Success Manager will play a crucial role in building "trusted ... remote and globally distributed team. We offer rewarding compensation that will include a base ...

Emerson

Customer Success Manager - Remote

Austin, TX · Remote

$153K/yr

Description Customer Success Managers (CSM) are responsible for driving customer adoption, value realization, and long-term success across a portfolio of Aerospace, Defense, and US Government ...

Emerson

Customer Success Manager - Remote

Austin, TX · Remote

$153K/yr

Customer Success Managers (CSM) are responsible for driving customer adoption, value realization, and long-term success across a portfolio of Aerospace, Defense, and US Government accounts. CSMs lead ...

Nevis

Customer Success Manager - Remote

The Role We are looking for a mission-driven Customer Success Manager to help make our customer base fall in love with our products. In this role, you will act as the human interface between our ...

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Junior Customer Success Manager Remote information

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How much do junior customer success manager remote jobs pay per year?

As of Jul 26, 2026, the average yearly pay for junior customer success manager remote in the United States is $52,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What does a Junior Customer Success Manager do when working remotely?

A Junior Customer Success Manager working remotely is responsible for supporting customers, ensuring they get the most value from a company's products or services, and helping resolve any issues they encounter. This typically involves onboarding new clients, handling customer inquiries via email or video calls, and collaborating with internal teams to address customer needs. Remote Junior Customer Success Managers use digital tools to track customer satisfaction, gather feedback, and proactively help clients achieve their goals. Their primary aim is to build strong relationships that encourage customer retention and loyalty.

What are the key skills and qualifications needed to thrive as a Junior Customer Success Manager (Remote), and why are they important?

To thrive as a Junior Customer Success Manager (Remote), you need strong communication, problem-solving abilities, and a customer-centric mindset, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot and experience with customer support platforms are typically required. Proactive relationship-building, adaptability, and effective time management are standout soft skills in this position. These skills are vital for ensuring customer satisfaction, retention, and successful onboarding in a virtual environment.

What are some common challenges faced by Junior Customer Success Managers working remotely, and how can they overcome them?

Junior Customer Success Managers working remotely often face challenges such as building strong client relationships without face-to-face interaction, staying aligned with their team, and managing time effectively. To overcome these challenges, it's important to leverage digital communication tools, schedule regular check-ins with both clients and internal teams, and maintain clear documentation of client needs and action items. Proactively seeking feedback and participating in virtual team meetings can also help create a sense of connection and shared purpose.
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Junior Customer Success Manager Remote jobs near you
Infographic showing various Junior Customer Success Manager Remote job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,462 per year, or $25.2 per hour.
Sr. Customer Success Manager (REMOTE)

Sr. Customer Success Manager (REMOTE)

TRAC Recruiting

Philadelphia, PA • Remote

$105K - $115K/yr

Full-time

Posted 24 days ago

Job description

We are seeking a Sr. Customer Success Manager (REMOTE) for a full time and direct hire role for one of our amazing SaaS partners on the east coast.


You will be an advisor and subject matter expert for a portfolio of On-Premise and Cloud-based customer accounts. You will drive customer retention, expansion, and overall satisfaction by leveraging both technical insight and relationship management skills to ensure that clients achieve maximum value from their Laboratory Information Software (LIS). You will manage the ongoing lifecycle of each account while maintaining strong customer engagement to ensure data accuracy across systems, and identifying strategic opportunities to improve adoption, performance, and ROI. You will work with customers and the internal teams to translate customer feedback and business objectives into actionable insights that influence both operational priorities and product evolution. You will need a blend of technical fluency, customer success strategy, and proactive customer success management. You will need to understand of the softwares architecture and configuration capabilities to be able to interpret customer data trends. You will apply tactical playbooks and scalable strategies to maintain account health and drive consistent growth.


Responsibilities:

  • Manage customer relationships for on-premise and cloud-based accounts by creating and maintaining a deep customer rapport, driving strategic retention, conversion, and expansion across each client relationship.
  • Become a subject matter expert (SME) of their Laboratory Information Software (LIS) by maintaining a deep understanding of its configuration, workflows, and integration capabilities to advise clients and internal stakeholders effectively.
  • Develop and execute customer-success playbooks that leverage data insights and automation to scale account engagement and improve lifecycle outcomes.
  • Maintain accurate, consolidated, and hygienic customer data by tracking key health indicators, renewal milestones, and usage trends to proactively address risk and uncover opportunities.
  • Advocate for customer needs and influence the product roadmap by collaborating cross-functionally with Product Management, Implementation, and Customer Success teams.
  • Design enablement initiatives and leveraging learning-management tools to maximize user proficiency and value realization by managing, identifying and addressing training or adoption gaps.
  • Support both client growth and internal strategy by providing feedback and analytics into actionable insights by monitoring and communicating pivotal changes in customer health.
  • Drive customer renewals and contract expansions by providing solutions to evolving client requirements and ensuring long-term partnership success.
  • Ensure delivery of quality and consistency with best practices and configuration standards at assigned accounts to support project scope and configuration needs.


Requirements:

  • 7+ years of experience in a customer success or related role
  • 4+ years of experience working in Software Training or Learning Management Software
  • 2+ years with Project Management Experience
  • 3-5 years of experience working with a CRM (Customer Relationship Management Software)
  • Healthcare SAAS experience preferred.
  • Bachelor's degree preferred.


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. You must be legally authorized to work in the United States without current or future sponsorship.