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Junior Customer Success Manager Remote Jobs (NOW HIRING)

YQN

Customer Success Manager(Remote)

$80K - $120K/yr

YQN is seeking a proactive and customer-oriented Customer Success Manager(Remote) to support and grow relationships with our clients and partners. This role is responsible for ensuring customer ...

Ellucian

Customer Success Manager | Remote

Customer Success Managers act as the day-to-day point of contact for customers after implementation ... Professional development opportunities #LI-AC1 #LI-REMOTE Employment Type: FULL_TIME

CINC Systems

Customer Success Manager (Remote)

Customer Success Manager Location: Remote Position Department: Customer Success Reports To: Director, Customer Success Job Summary: As a Customer Success Manager at CINC you are accountable for ...

CINC Systems

Customer Success Manager (Remote)

Customer Success Manager Location:  Remote Position Department:  Customer Success Reports To:  Director, Customer Success Job Summary: As a Customer Success Manager at CINC you are accountable ...

Sorcero

Customer Success Manager (Remote)

CUSTOMER SUCCESS MANAGER The Customer Success Manager will play a crucial role in building "trusted ... remote and globally distributed team. We offer rewarding compensation that will include a base ...

Emerson

Customer Success Manager - Remote

Austin, TX · Remote

$153K/yr

Customer Success Managers (CSM) are responsible for driving customer adoption, value realization, and long-term success across a portfolio of Aerospace, Defense, and US Government accounts. CSMs lead ...

Emerson

Customer Success Manager - Remote

Austin, TX · Remote

$153K/yr

Customer Success Managers (CSM) are responsible for driving customer adoption, value realization, and long-term success across a portfolio of Aerospace, Defense, and US Government accounts. CSMs lead ...

Emerson Group

Customer Success Manager - Remote

Austin, TX · On-site +1

$153K/yr

Customer Success Managers (CSM) are responsible for driving customer adoption, value realization, and long-term success across a portfolio of Aerospace, Defense, and US Government accounts. CSMs lead ...

Nevis

Customer Success Manager - Remote

The Role We are looking for a mission-driven Customer Success Manager to help make our customer base fall in love with our products. In this role, you will act as the human interface between our ...

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Junior Customer Success Manager Remote information

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How much do junior customer success manager remote jobs pay per year?

As of Jun 12, 2026, the average yearly pay for junior customer success manager remote in the United States is $52,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What does a Junior Customer Success Manager do when working remotely?

A Junior Customer Success Manager working remotely is responsible for supporting customers, ensuring they get the most value from a company's products or services, and helping resolve any issues they encounter. This typically involves onboarding new clients, handling customer inquiries via email or video calls, and collaborating with internal teams to address customer needs. Remote Junior Customer Success Managers use digital tools to track customer satisfaction, gather feedback, and proactively help clients achieve their goals. Their primary aim is to build strong relationships that encourage customer retention and loyalty.

What are the key skills and qualifications needed to thrive as a Junior Customer Success Manager (Remote), and why are they important?

To thrive as a Junior Customer Success Manager (Remote), you need strong communication, problem-solving abilities, and a customer-centric mindset, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot and experience with customer support platforms are typically required. Proactive relationship-building, adaptability, and effective time management are standout soft skills in this position. These skills are vital for ensuring customer satisfaction, retention, and successful onboarding in a virtual environment.

What are some common challenges faced by Junior Customer Success Managers working remotely, and how can they overcome them?

Junior Customer Success Managers working remotely often face challenges such as building strong client relationships without face-to-face interaction, staying aligned with their team, and managing time effectively. To overcome these challenges, it's important to leverage digital communication tools, schedule regular check-ins with both clients and internal teams, and maintain clear documentation of client needs and action items. Proactively seeking feedback and participating in virtual team meetings can also help create a sense of connection and shared purpose.
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Junior Customer Success Manager Remote jobs near you
Infographic showing various Junior Customer Success Manager Remote job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,462 per year, or $25.2 per hour.
Junior Customer Success Manager (Automotive SaaS)

Junior Customer Success Manager (Automotive SaaS)

Bitesize

San Francisco, CA • Remote

$65K - $80K/yr

Other

Posted 23 days ago

Job description

Remote – Must be Located in USA


About Bitesize

Bitesize is a fast-growing startup helping car dealerships reconnect with customers hiding in their database—using a smarter, AI-powered text messaging approach. Our platform drives measurable revenue at a fraction of traditional marketing costs while improving customer satisfaction. We’re generating real revenue with successful clients nationwide and have been featured in Automotive News, Fixed Ops Magazine, and Digital Dealer.


If you’re excited to work in a fast-paced environment where you can grow quickly and make a real impact, we’d love to meet you.


About the Role

We’re hiring a Junior Customer Success Manager to help manage and grow relationships with our customers.


This is an early-career Customer Success role designed for someone who has some experience in SaaS or client-facing roles and is ready to take ownership of customer relationships. You’ll work closely with customers to ensure successful onboarding, strong product adoption, and long-term value.


What You’ll Do

  • Support the full post-sale lifecycle, from onboarding through ongoing engagement
  • Act as a primary point of contact for a portfolio of customers (with guidance)
  • Drive product adoption and usage across accounts
  • Build strong relationships and ensure customers are seeing value from the platform
  • Identify risks early and escalate issues proactively
  • Support renewals and expansion opportunities
  • Track customer health, usage, and engagement metrics
  • Collaborate with Sales, Product, and Operations to improve customer outcomes
  • Contribute to building scalable Customer Success processes


What We’re Looking For

Required

  • 1–3 years of experience in:
  • Customer Success
  • Account Management
  • Client-facing SaaS roles
  • Strong communication and relationship-building skills
  • Ability to manage multiple customers in a fast-paced environment
  • Proactive mindset with strong attention to detail
  • Comfortable working with data and tracking performance metrics
  • Experience using CRM or customer tools (Salesforce, HubSpot, etc.)


Preferred (Not Required)

  • Experience in SaaS industries such as:
  • Hospitality / Restaurant Tech (POS, reservations)
  • Real Estate / PropTech
  • Healthcare or Construction SaaS
  • Exposure to:
  • Customer onboarding
  • Product adoption
  • Retention or account growth


What Success Looks Like

  • Customers are successfully onboarded and actively engaged
  • Strong customer relationships and positive feedback
  • High levels of product adoption and usage
  • Contribution to retention and account growth


Compensation


OTE: $65k–$80k

Base salary expected to be approximately 75–80% of total compensation, with the remaining portion tied to performance-based variable compensation.

Additional benefits include:

• Performance bonus tied to retention and account health metrics

• Full benefits package

• Opportunity for growth as the company scales


Why Join Bitesize

  • High-visibility role with direct impact on company growth
  • Close partnership with leadership
  • Clear growth path into CS leadership
  • Fully remote within the U.S.


Our Commitment to Inclusion

At Bitesize, we believe inclusion and diversity are essential to building meaningful connections with our people, customers, and communities. We value different perspectives and encourage everyone to bring their whole selves to work.


Bitesize is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other legally protected status.

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