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Junior Customer Success Manager Remote Jobs (NOW HIRING)

Nevis

Customer Success Manager - Remote

The Role We are looking for a mission-driven Customer Success Manager to help make our customer base fall in love with our products. In this role, you will act as the human interface between our ...

HireNow Staffing

Customer Success Manager

New York, NY · Remote

$96K - $128K/yr

Customer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success ...

reveleer

Customer Success Manager

$100K - $125K/yr

Customer Success Manager Remote As the industry's pioneering value-based care (VBC) technology platform, Reveleer is purpose-built to solve the most pressing real-world challenges faced by providers ...

Cleo

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Cleo

Customer Success Manager

Honolulu, HI · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Cleo

Customer Success Manager

Richmond, VA · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Cleo

Customer Success Manager

Oklahoma City, OK · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

The Company is supported by a fully remote workforce. Role Overview: As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship ...

Cleo

Customer Success Manager

Indianapolis, IN · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Cleo

Customer Success Manager

Chicago, IL · Remote

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Trivium

Customer Success Manager

$2K - $4K/mo

Customer Success Manager (CSM) - Remote Location: 100% Remote (Eastern Time Zone) Salary: $2,500-$4,500 per month, based on experience Employment Type: Full-Time Key Responsibilities * Onboard new ...

HiddenLayer

Customer Success Manager

Austin, TX · Remote

Customer Success Manager- Remote ABOUT THE ROLE: You'll be the go-to person for a portfolio of enterprise accounts, making sure every customer feels supported, informed, and set up for success. You ...

HiddenLayer

Customer Success Manager

New York, NY · Remote

Customer Success Manager- Remote ABOUT THE ROLE: You'll be the go-to person for a portfolio of enterprise accounts, making sure every customer feels supported, informed, and set up for success. You ...

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How much do junior customer success manager remote jobs pay per year?

As of Jun 11, 2026, the average yearly pay for junior customer success manager remote in the United States is $52,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What does a Junior Customer Success Manager do when working remotely?

A Junior Customer Success Manager working remotely is responsible for supporting customers, ensuring they get the most value from a company's products or services, and helping resolve any issues they encounter. This typically involves onboarding new clients, handling customer inquiries via email or video calls, and collaborating with internal teams to address customer needs. Remote Junior Customer Success Managers use digital tools to track customer satisfaction, gather feedback, and proactively help clients achieve their goals. Their primary aim is to build strong relationships that encourage customer retention and loyalty.

What are the key skills and qualifications needed to thrive as a Junior Customer Success Manager (Remote), and why are they important?

To thrive as a Junior Customer Success Manager (Remote), you need strong communication, problem-solving abilities, and a customer-centric mindset, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot and experience with customer support platforms are typically required. Proactive relationship-building, adaptability, and effective time management are standout soft skills in this position. These skills are vital for ensuring customer satisfaction, retention, and successful onboarding in a virtual environment.

What are some common challenges faced by Junior Customer Success Managers working remotely, and how can they overcome them?

Junior Customer Success Managers working remotely often face challenges such as building strong client relationships without face-to-face interaction, staying aligned with their team, and managing time effectively. To overcome these challenges, it's important to leverage digital communication tools, schedule regular check-ins with both clients and internal teams, and maintain clear documentation of client needs and action items. Proactively seeking feedback and participating in virtual team meetings can also help create a sense of connection and shared purpose.
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Junior Customer Success Manager Remote jobs near you
Infographic showing various Junior Customer Success Manager Remote job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,462 per year, or $25.2 per hour.

Customer Success Manager - Remote

Nevis

Remote

Full-time

Medical

Posted 14 days ago

Job description

About Nevis
Nevis is building the world's first AI wealth management platform. In just 9 months, Nevis has grown to have over $50 billion of assets under management on its platform and is on track to have over $100 billion by the end of this year. Nevis is also backed by world leading investors and has raised a total of $40 million from Sequoia Capital, ICONIQ and Ribbit. Together it makes Nevis one of the highest funded and fastest growing Series A startups in Europe.
The Role
We are looking for a mission-driven Customer Success Manager to help make our customer base fall in love with our products. In this role, you will act as the human interface between our Product team and the community of Registered Investment Advisors (RIAs) that use Nevis every day.
You'll work directly with some of the most accomplished investment professionals in the world to ensure they can make the most of Nevis, turbocharge their operations and enable them to spend less time at their desk and more with their clients.
You'll also be in charge of the feedback loop that brings fresh and non-obvious insights from the field into our offices. You'll work closely with a hyper-talented team of AI engineers, researchers and designers to help build the next generation of AI-powered solutions for the wealth management industry.
You'll thrive here if you are genuinely obsessed with empowering people with elegant, cutting-edge technology and if solving problems for others fast puts a smile on your face at the end of the day.
What You'll Do
  • Own the relationship with Nevis' actual daily users, from onboarding to power-user award.
  • Build processes and tools to monitor and drive engagement with our products.
  • Research all the possible ways in which Nevis works and does not work for our customers by observing and talking directly with them. A lot.
  • Document and introduce new products and features to customers to ensure they are fully understood and used.
  • Collect, structure and deliver insightful product feedback to the most relevant stakeholders within our Product team.
  • Provide relevant, granular and timely insights to help our founders and team members prioritize at all levels - from commercial strategy to new product development.

Who You Are
  • You have 4+ years of experience in strategy consulting or in client-facing roles within high-growth tech companies.
  • You have excellent communication skills and exceptional EQ: empathic, thoughtful and to the point. People can't wait to have a question for you.
  • You are a practical problem-solver.
  • You have a borderline-pathological obsession with productivity - Both personal and professional.
  • Spending time with others and helping them do their best work gives you energy. You love hearing people say "wow" in response to what you have to show them.
  • You are the one telling your friends and family about new tech products and how to use them.
  • You are excited about the Wealth Management industry.

Nice to have
  • You are based in the United States and like to travel.
  • You have prior experience building tech products.
  • You have prior experience in the Wealth Management industry - as a worker, as a client, or both.
Why Join Nevis?
  • Work alongside a high-calibre founding team backed by some of the best investors in the world.
  • A fast-paced, high-growth environment with the opportunity to shape how the business operates.
  • Be part of a mission-driven company transforming the wealth management industry with huge potential for global impact.
  • Private medical insurance.
  • Competitive salary and benefits package, including company equity.

Apply