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Full Time Customer Success Manager Remote Jobs (NOW HIRING)

Sorcero

Customer Success Manager (Remote)

CUSTOMER SUCCESS MANAGER The Customer Success Manager will play a crucial role in building "trusted ... remote and globally distributed team. We offer rewarding compensation that will include a base ...

Emerson

Customer Success Manager - Remote

Austin, TX · Remote

$153K/yr

Customer Success Managers (CSM) are responsible for driving customer adoption, value realization, and long-term success across a portfolio of Aerospace, Defense, and US Government accounts. CSMs lead ...

Emerson

Customer Success Manager - Remote

Austin, TX · Remote

$153K/yr

Customer Success Managers (CSM) are responsible for driving customer adoption, value realization, and long-term success across a portfolio of Aerospace, Defense, and US Government accounts. CSMs lead ...

Emerson Group

Customer Success Manager - Remote

Austin, TX · On-site +1

$153K/yr

Customer Success Managers (CSM) are responsible for driving customer adoption, value realization, and long-term success across a portfolio of Aerospace, Defense, and US Government accounts. CSMs lead ...

Nevis

Customer Success Manager - Remote

The Role We are looking for a mission-driven Customer Success Manager to help make our customer base fall in love with our products. In this role, you will act as the human interface between our ...

HireNow Staffing

Customer Success Manager

New York, NY · Remote

$96K - $128K/yr

Customer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire ... Fully Remote (U.S.) | Preference for East Coast Time Zone * Employment Type: Full-Time / Direct ...

Netsurit

Customer Success Manager

New York, NY · Remote

$110K - $120K/yr

Customer Success Manager Internal Title: Innovate Success Manager ... Remote (US Based) Must overlap with US Eastern Time business hours Travel Required Full-Time Base ...

reveleer

Customer Success Manager

$100K - $110K/yr

Customer Success Manager Remote About Reveleer Reveleer delivers a unified platform spanning risk adjustment, quality improvement, clinical intelligence, and member management for health plans and ...

Nutrislice

Customer Success Manager

Denver, CO · Remote

Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: 3+ years in software ...

RCRM Onboarding

Customer Success ManagerCompany: Recruit CRM Recruit CRM is an all-in-one software solution ... As a fully remote team with headquarters in New Jersey (USA) and Pune (India), we pride ourselves ...

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All JobsFull Time Customer Success Manager Remote Jobs

Full Time Customer Success Manager Remote information

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$32.5K

$83.1K

$140K

How much do full time customer success manager remote jobs pay per year?

As of Jun 20, 2026, the average yearly pay for full time customer success manager remote in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectFull Time Customer Success Manager RemoteCustomer Support Specialist Remote
Required CredentialsBachelor's degree, experience in customer success or account managementHigh school diploma or equivalent, customer service experience
Work EnvironmentProactive engagement, strategic account management, relationship buildingReactive support, troubleshooting, responding to customer inquiries
Employer & Industry UsageTech, SaaS, software companiesTech, retail, service industries
Search & Comparison IntentUnderstanding roles with strategic customer engagementFinding entry-level or reactive support roles

The main difference is that a Full Time Customer Success Manager Remote focuses on proactive relationship management and strategic account growth, requiring more experience and a broader skill set. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, often with less experience required. Both roles are remote and common in tech industries, but they serve different functions within customer service and success teams.

More about Full Time Customer Success Manager Remote jobs
What cities are hiring for Full Time Customer Success Manager Remote jobs? Cities with the most Full Time Customer Success Manager Remote job openings:
What are the most commonly searched types of Customer Success Manager Remote jobs? The most popular types of Customer Success Manager Remote jobs are:
What states have the most Full Time Customer Success Manager Remote jobs? States with the most job openings for Full Time Customer Success Manager Remote jobs include:
What job categories do people searching Full Time Customer Success Manager Remote jobs look for? The top searched job categories for Full Time Customer Success Manager Remote jobs are:
Full Time Customer Success Manager Remote jobs near you
Infographic showing various Full Time Customer Success Manager Remote job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 57% Full Time, 38% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Sr. Customer Success Manager (REMOTE)

TRAC Recruiting

Philadelphia, PA • Remote

$105K - $115K/yr

Full-time

Posted 17 days ago

Job description

We are seeking a Sr. Customer Success Manager (REMOTE) for a full time and direct hire role for one of our amazing SaaS partners on the east coast.


You will be an advisor and subject matter expert for a portfolio of On-Premise and Cloud-based customer accounts. You will drive customer retention, expansion, and overall satisfaction by leveraging both technical insight and relationship management skills to ensure that clients achieve maximum value from their Laboratory Information Software (LIS). You will manage the ongoing lifecycle of each account while maintaining strong customer engagement to ensure data accuracy across systems, and identifying strategic opportunities to improve adoption, performance, and ROI. You will work with customers and the internal teams to translate customer feedback and business objectives into actionable insights that influence both operational priorities and product evolution. You will need a blend of technical fluency, customer success strategy, and proactive customer success management. You will need to understand of the softwares architecture and configuration capabilities to be able to interpret customer data trends. You will apply tactical playbooks and scalable strategies to maintain account health and drive consistent growth.


Responsibilities:

  • Manage customer relationships for on-premise and cloud-based accounts by creating and maintaining a deep customer rapport, driving strategic retention, conversion, and expansion across each client relationship.
  • Become a subject matter expert (SME) of their Laboratory Information Software (LIS) by maintaining a deep understanding of its configuration, workflows, and integration capabilities to advise clients and internal stakeholders effectively.
  • Develop and execute customer-success playbooks that leverage data insights and automation to scale account engagement and improve lifecycle outcomes.
  • Maintain accurate, consolidated, and hygienic customer data by tracking key health indicators, renewal milestones, and usage trends to proactively address risk and uncover opportunities.
  • Advocate for customer needs and influence the product roadmap by collaborating cross-functionally with Product Management, Implementation, and Customer Success teams.
  • Design enablement initiatives and leveraging learning-management tools to maximize user proficiency and value realization by managing, identifying and addressing training or adoption gaps.
  • Support both client growth and internal strategy by providing feedback and analytics into actionable insights by monitoring and communicating pivotal changes in customer health.
  • Drive customer renewals and contract expansions by providing solutions to evolving client requirements and ensuring long-term partnership success.
  • Ensure delivery of quality and consistency with best practices and configuration standards at assigned accounts to support project scope and configuration needs.


Requirements:

  • 7+ years of experience in a customer success or related role
  • 4+ years of experience working in Software Training or Learning Management Software
  • 2+ years with Project Management Experience
  • 3-5 years of experience working with a CRM (Customer Relationship Management Software)
  • Healthcare SAAS experience preferred.
  • Bachelor's degree preferred.


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. You must be legally authorized to work in the United States without current or future sponsorship.