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Head Customer Success Manager Jobs (NOW HIRING)

Azeus Convene

Customer Success Manager

Report to the Regional Manager and Head of Global Customer Success * Manage assigned client accounts and ensure timely and effective account follow-through. * Proactively engage with clients to ...

Calabrio

Customer Success Manager

Customer Success Manager The Customer Success Manager (CSM) on the Branch Workforce Solutions team ... Engage with key executive-level stakeholders, including the Head of Branch Banking, Head of Branch ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

Reporting to the Head of Client Services, this role is the ideal opportunity for a problem solving ... The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site

Reporting to the Head of Client Services, this role is the ideal opportunity for a problem solving ... The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ...

Suvoda

Customer Success Manager

Conshohocken, PA

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success, Strategic Accounts The Customer Success Manager is responsible for the building and management of ...

StarTech.com Ltd.

Customer Success Manager

Customer Success Manager At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success ...

UpGuard

Customer Success Manager

As a Customer Success Manager, you'll report to the Head of Customer Success, EMEA, and analyze the causes of your customer's greatest pain points and work closely to mitigate them using UpGuard ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Seattle, WA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

FL · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Rasa

Customer Success Manager

You will be reporting to the Head of Customer Success. Full-time - 100% remote - Location: USA ... As a Senior Customer Success Manager, you'll make an impact on your team by: * Owning a book of ...

GEMS INC

Customer Success Manager

Plainville, CT · On-site

Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional customer success organization, including Customer Success Specialists responsible for day-to-day ...

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Head Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do head customer success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for head customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Customer Success Manager jobs?

The most popular types of Customer Success Manager jobs are:

What are popular job titles related to Head Customer Success Manager jobs?

For Head Customer Success Manager jobs, the most frequently searched job titles are:

Junior Customer Success Manager

Union, NJ • On-site

Itcharm
See more jobs at Itcharmexternal

$60 - $80/hr

Other

Posted 7 days ago

Job description

We are a young, ambitious team building a B2B product in the IT and telecom space. As we continue to grow, we're looking for a proactive and customer-oriented Junior Customer Success Manager to join our team. This is an excellent opportunity for someone at the Junior to Junior+ level who wants to build a career in Customer Success and develop into a full Customer Success Manager.

You will report directly to the Head of Customer Success and work closely with customers to ensure they get the most value from our product while supporting long-term retention and growth.

What you'll do:

  • Build and maintain strong relationships with existing customers;
  • Support customer onboarding and day-to-day account management;
  • Ensure customer satisfaction and identify opportunities for account growth;
  • Focus on customer retention by proactively addressing client needs;
  • Communicate with customers via email, calls, and meetings;
  • Coordinate with internal teams to resolve customer requests efficiently;
  • Keep CRM and customer records up to date;
  • Learn Customer Success best practices and grow into an independent Customer Success Manager.

We're looking for you if you have:

  • 1+ year of experience in Customer Success, Account Management, Customer Support, Sales, or another client-facing role (B2B experience is a plus);
  • Excellent communication and relationship-building skills;
  • Fluent English (spoken and written);
  • Strong organizational skills and attention to detail;
  • A proactive mindset and willingness to take ownership;
  • Ability to manage multiple tasks and prioritize effectively;
  • Interest in SaaS, IT, or telecom products is a plus;
  • Motivation to grow professionally in Customer Success.

What we offer:

  • A clear career path to a Customer Success Manager role;
  • Mentorship from an experienced Head of Customer Success;
  • Opportunity to work with international B2B clients;
  • A collaborative, fast-growing startup environment;
  • Real impact on customer experience and company growth;
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