3

Full Time Customer Success Manager Remote Jobs in Florida

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Type: Full-Time Key Responsibilities * Onboard new clients following the sales process and ...

Customer Success Manager

Tampa, FL · On-site +1

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Location: Tampa, Florida - Rocky Point area (the company is open to both hybrid and remote ...

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote THE OPPORTUNITY Threshold 360 has ... No reshoots. We're looking for a Customer Success Manager to own and grow our customer ...

Customer Success Manager

Miami, FL · Remote

$154K - $172K/yr

We are a global remote company with an HQ in Miami, Florida. The Role As a Customer Success Manager at Quicknode, you will be responsible for nurturing our top accounts to drive greater adoption ...

$80K - $100K/yr

We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... Fully Remote. * Health, dental, and vision benefits. * 401(k) * Flexible time off. * Work with ...

As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...

As the Customer Success Manager you will be the expert in best practices and product adoption ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

Customer Success Manager

Miami, FL · Remote

$80K - $100K/yr

We are seeking a Customer Success Manager to serve as a trusted advisor to our enterprise Fintech ... Fully Remote. * Health, dental, and vision benefits. * 401(k) * Flexible time off. * Work with ...

Worth, the AI-powered SMB onboarding, underwriting, and decisioning platform for financial institutions, is on the lookout for a dedicated Customer Success Manager who is passionate about helping ...

Description The Customer Success Manager (CSM) is responsible for ensuring customers achieve measurable value from the deployment of Percepto's drone inspection solutions. This role blends customer ...

Customer Success Manager

FL · On-site +1

$96K - $192K/yr

Own Customer Success & Satisfaction for identified accounts * Responsible for delivering customer ... Proven ability to manage cross-functional teams without formal authority through influence and ...

As a Customer Success Manager, you are responsible for managing all aspects of the company's relationship with its existing customers. You will be responsible for ensuring customer satisfaction and ...

This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ... customer success, account management, or a related field, preferably within a SaaS or technology ...

About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

Customer Success Manager II

Miami, FL · On-site +1

$80K - $108K/yr

As a Customer Success Manager II , your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

next page

Showing results 1-20

Full Time Customer Success Manager Remote information

What is the difference between Full Time Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectFull Time Customer Success Manager RemoteCustomer Support Specialist Remote
Required CredentialsBachelor's degree, experience in customer success or account managementHigh school diploma or equivalent, customer service experience
Work EnvironmentProactive engagement, strategic account management, relationship buildingReactive support, troubleshooting, responding to customer inquiries
Employer & Industry UsageTech, SaaS, software companiesTech, retail, service industries
Search & Comparison IntentUnderstanding roles with strategic customer engagementFinding entry-level or reactive support roles

The main difference is that a Full Time Customer Success Manager Remote focuses on proactive relationship management and strategic account growth, requiring more experience and a broader skill set. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, often with less experience required. Both roles are remote and common in tech industries, but they serve different functions within customer service and success teams.

What are the most commonly searched types of Customer Success Manager Remote jobs in Florida? The most popular types of Customer Success Manager Remote jobs in Florida are:
What are popular job titles related to Full Time Customer Success Manager Remote jobs in Florida? For Full Time Customer Success Manager Remote jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Success Manager Remote jobs in Florida look for? The top searched job categories for Full Time Customer Success Manager Remote jobs in Florida are:
What cities in Florida are hiring for Full Time Customer Success Manager Remote jobs? Cities in Florida with the most Full Time Customer Success Manager Remote job openings:
Infographic showing various Full Time Customer Success Manager Remote job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Success Manager

Trivium

Miami, FL • Remote

$3.5K - $7.0K/mo

Full-time

Re-posted 13 days ago


Job description

Customer Success Manager (CSM) - Remote

Location: Remote - US, UK or Canada (native-level American English - mandatory)
Salary: $3,500-$7,000 per month, based on experience
Employment Type: Full-Time

Key Responsibilities
  • Onboard new clients following the sales process and introduce them to our services.
  • Serve as the main point of contact for clients, providing guidance, updates, and support.
  • Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO)
  • Ensure client retention by proactively addressing issues and providing solutions.
  • Collaborate with internal teams (marketing, fulfillment, operations) to meet client goals.
  • Track and report on client progress and performance metrics.
  • Escalate issues as needed and manage difficult client interactions with confidence and professionalism
  • Contribute to process improvements and build out SOPs for the CSM function.
  • Mentor future CSM team members as the department grows.

Requirements

Required:

  • 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment.
  • Strong understanding of digital marketing, SEO, and social media advertising, including Facebook Ads.
  • Excellent communication, negotiation, and client management skills.
  • Ability to handle challenging client situations with professionalism and assertiveness.
  • Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.
  • Highly proactive, detail-oriented, and able to work independently.
  • Passionate about delivering high-quality client results.

Preferred:

  • Experience working with contractors or service-based clients.
  • Leadership experience or interest in growing into a senior CSM role.

Benefits

Why Join Us
  • Fully remote work with flexible schedule within Eastern Time.
  • Opportunity to build and lead your own team in the future.
  • Exposure to high-level client success and agency operations.
  • Supportive, fun, and high-energy team culture.
  • Opportunity to shape processes and make the role your own.