Customer Success Manager
Tampa, FL · On-site +1
Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote THE OPPORTUNITY Threshold 360 has ... No reshoots. We're looking for a Customer Success Manager to own and grow our customer ...
Customer Success Manager
Tampa, FL · On-site +1
Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote THE OPPORTUNITY Threshold 360 has ... No reshoots. We're looking for a Customer Success Manager to own and grow our customer ...
Customer Success Manager II
Miami, FL · On-site +1
$80K - $108K/yr
As a Customer Success Manager II , your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...
Customer Success Manager II
Miami, FL · On-site +1
$80K - $108K/yr
As a Customer Success Manager II , your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...
Customer Success Specialist
West Palm Beach, FL · On-site +1
... remote team. In this role, you will serve as a trusted partner to clients by ensuring they receive ... Your ability to communicate effectively, solve problems, and manage multiple priorities will ...
Customer Success Specialist
West Palm Beach, FL · On-site +1
... remote team. In this role, you will serve as a trusted partner to clients by ensuring they receive ... Your ability to communicate effectively, solve problems, and manage multiple priorities will ...
... remote team. In this role, you will serve as a trusted partner to clients by ensuring they receive ... Your ability to communicate effectively, solve problems, and manage multiple priorities will ...
... remote team. In this role, you will serve as a trusted partner to clients by ensuring they receive ... Your ability to communicate effectively, solve problems, and manage multiple priorities will ...
Remote Customer Success Associate - Entry Level
Tampa, FL · On-site +1
$13.25 - $18.25/hr
... customer service. What You'll Do As a Remote Client Service Representative , you'll work directly ... Promotion from within * Long-term management opportunities Additional Benefits * Medical ...
New
Remote Customer Success Associate - Entry Level
Tampa, FL · On-site +1
$13.25 - $18.25/hr
... customer service. What You'll Do As a Remote Client Service Representative , you'll work directly ... Promotion from within * Long-term management opportunities Additional Benefits * Medical ...
New
Owner Success Manager
Jacksonville, FL · Remote
$45K - $50K/yr
... or customer success and wants to grow within a fast-paced, dynamic industry. This is a remote ... Create and maintain owner and property profiles within the Property Management System (PMS)
Quick apply
Owner Success Manager
Jacksonville, FL · Remote
$45K - $50K/yr
... or customer success and wants to grow within a fast-paced, dynamic industry. This is a remote ... Create and maintain owner and property profiles within the Property Management System (PMS)
Customer Success Lead
Fort Lauderdale, FL · On-site +1
However, we will consider remote candidates located in MST/PST time zones to accommodate our west ... Manage relationships throughout various customer lifecycles and stages. * Proactively engage with ...
Customer Success Lead
Fort Lauderdale, FL · On-site +1
However, we will consider remote candidates located in MST/PST time zones to accommodate our west ... Manage relationships throughout various customer lifecycles and stages. * Proactively engage with ...
(Remote, Entry Level) Benefits Onboarding Specialist
Jacksonville, FL · On-site +1
$15.75 - $20.75/hr
Customer Service Leadership - Remote Opportunity Location: 100% Remote Schedule: Flexible Are you ... Supportive Team Environment Join a positive and collaborative culture that values your success ...
(Remote, Entry Level) Benefits Onboarding Specialist
Jacksonville, FL · On-site +1
$15.75 - $20.75/hr
Customer Service Leadership - Remote Opportunity Location: 100% Remote Schedule: Flexible Are you ... Supportive Team Environment Join a positive and collaborative culture that values your success ...
Remote Customer Success Representative
Cape Coral, FL · On-site +1
$14.25 - $19.50/hr
Strong organizational and time-management skills * Ability to work independently in a remote ... Customer Service * Client Relations * Healthcare * Retail * Hospitality * Education * Sales
New
Remote Customer Success Representative
Cape Coral, FL · On-site +1
$14.25 - $19.50/hr
Strong organizational and time-management skills * Ability to work independently in a remote ... Customer Service * Client Relations * Healthcare * Retail * Hospitality * Education * Sales
New
Remote Experience Level: Entry-Level About InsuraTec Services Group: At InsuraTec Services Group, w ... Join our team dedicated to excellence in customer service and relationship building. Position ...
Remote Experience Level: Entry-Level About InsuraTec Services Group: At InsuraTec Services Group, w ... Join our team dedicated to excellence in customer service and relationship building. Position ...
Customer Success Representative
Davenport, FL · On-site +1
$19.10 - $27.70/hr
The Customer Success Representative is responsible for delivering unparalleled customer service by ... and time management skills with the ability to maintain accurate and detailed records of sales ...
Customer Success Representative
Davenport, FL · On-site +1
$19.10 - $27.70/hr
The Customer Success Representative is responsible for delivering unparalleled customer service by ... and time management skills with the ability to maintain accurate and detailed records of sales ...
Fully Remote Entry Level Customer Service
Miami, FL · On-site +1
$90K - $120K/yr
AO Globe Life is actively hiring Remote Client Support Specialists to help individuals and families ... Experience in customer service, sales, or consulting is helpful but not required * Growth-minded ...
Fully Remote Entry Level Customer Service
Miami, FL · On-site +1
$90K - $120K/yr
AO Globe Life is actively hiring Remote Client Support Specialists to help individuals and families ... Experience in customer service, sales, or consulting is helpful but not required * Growth-minded ...
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Quick apply
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Quick apply
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Quick apply
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
Quick apply
Handle post-sale account management, fostering growth through great customer service. Qualifications * Excellent written and verbal communication skills with a strong connection to customer success.
REMOTE Entry Level Customer Service Rep
Defuniak Springs, FL · On-site +1
$90K - $120K/yr
Bonuses * 100% remote work environment Top Candidates Will Be * Self-starters * Driven to succeed * Professional and reliable * Able to adapt quickly * Natural leaders * Goal-oriented To Be ...
REMOTE Entry Level Customer Service Rep
Defuniak Springs, FL · On-site +1
$90K - $120K/yr
Bonuses * 100% remote work environment Top Candidates Will Be * Self-starters * Driven to succeed * Professional and reliable * Able to adapt quickly * Natural leaders * Goal-oriented To Be ...
Customer Success Representative - Print
Davenport, FL · On-site +1
POSITION SUMMARY/OBJECTIVE The Customer Success Representative is responsible for delivering ... CRM and company specific programs.
Customer Success Representative - Print
Davenport, FL · On-site +1
POSITION SUMMARY/OBJECTIVE The Customer Success Representative is responsible for delivering ... CRM and company specific programs.
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
Our client National Quality Systems (NQS) is in search of a Customer Success Support Coordinator ... This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ...
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
Our client National Quality Systems (NQS) is in search of a Customer Success Support Coordinator ... This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ...
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
Our client National Quality Systems (NQS) is in search of a Customer Success Support Coordinator ... This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ...
Customer Success Support Coordinator
Winter Park, FL · Remote
$17.50 - $22.25/hr
Our client National Quality Systems (NQS) is in search of a Customer Success Support Coordinator ... This is a remote position preferably a candidate on the east coast of the U.S. Possible travel for ...
Entry Level Customer Success Manager Remote information
What is the difference between Entry Level Customer Success Manager Remote vs Customer Support Specialist Remote?
| Aspect | Entry Level Customer Success Manager Remote | Customer Support Specialist Remote |
|---|---|---|
| Primary Role | Builds long-term customer relationships, ensures product adoption, and promotes customer retention | Provides technical or product assistance, resolves customer issues, and offers support |
| Required Skills | Communication, relationship management, basic product knowledge | Technical troubleshooting, communication, problem-solving |
| Work Environment | Remote, collaborative with sales and success teams | Remote, often focused on individual support tasks |
| Common Certifications | Customer success or relationship management certifications (optional) | Technical support or help desk certifications (optional) |
While both roles are remote and involve customer interaction, the Entry Level Customer Success Manager focuses on fostering ongoing relationships and ensuring customer success, whereas the Customer Support Specialist primarily handles technical issues and immediate support needs. Understanding these differences helps job seekers target the right roles based on their skills and career goals.
What are the key skills and qualifications needed to thrive as an entry level customer success manager remote, and why are they important?
To thrive as an Entry Level Customer Success Manager (Remote), you generally need strong communication skills, a customer-focused mindset, and a bachelor’s degree or equivalent experience. Familiarity with CRM tools like Salesforce or HubSpot, as well as ticketing systems and basic data analysis, is often required. Exceptional problem-solving, active listening, and time management abilities help you build rapport and effectively address client needs in a remote environment. These skills ensure customer satisfaction, retention, and smooth collaboration with internal teams, which are critical to the organization's long-term success.
What is an entry level customer success manager remote?
An Entry Level Customer Success Manager (Remote) is a professional who helps new and existing clients get the most value from a company's products or services, working from a location outside the company's offices. They focus on building relationships, answering customer questions, resolving issues, and ensuring customer satisfaction. In an entry-level role, they often receive training and support to develop their skills in customer communication, problem-solving, and product knowledge. Their goal is to help customers achieve success with the product, which in turn supports customer retention and company growth.
What are some typical challenges faced by entry level remote customer success managers, and how can they be addressed?
Entry-level remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and managing effective communication across digital channels. To overcome these obstacles, it's important to be proactive in reaching out to customers, utilize collaboration tools efficiently, and schedule regular check-ins to foster engagement. Additionally, working closely with internal teams like sales and support can help you address client needs more effectively and ensure a smooth customer journey.
What are the most commonly searched types of Customer Success Manager Remote jobs in Florida? The most popular types of Customer Success Manager Remote jobs in Florida are:
What are popular job titles related to Entry Level Customer Success Manager Remote jobs in Florida? For Entry Level Customer Success Manager Remote jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager Remote jobs in Florida look for? The top searched job categories for Entry Level Customer Success Manager Remote jobs in Florida are:
- Self Employed Customer Success Manager
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What cities in Florida are hiring for Entry Level Customer Success Manager Remote jobs? Cities in Florida with the most Entry Level Customer Success Manager Remote job openings:
Full-time
Medical, Dental, PTO
Re-posted 12 hours ago
Job description
Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote
THE OPPORTUNITY
Threshold 360 has spent a decade building the world's largest platform for immersive 360° content - 20,000+ venues, 2 million daily views, and customers spanning hospitality, tourism, event spaces, and destinations across North America. Our latest product, Aether, turns a single photo capture into cinematic video reels, immersive 3D experiences, and branded content. No drone. No crew. No reshoots.
We're looking for a Customer Success Manager to own and grow our customer relationships - and to build the CS function as we scale. This is a ground-floor leadership role: you'll help define how we do customer success and redesign the CS playbook.
WHAT YOU'LL OWN
• Gross renewal rate and expansion revenue - you'll own these targets
• A proactive renewal cadence: structured 12-month touchpoints that add value and drive retention before it's ever at risk
• Customer onboarding, platform adoption, and ongoing training across your book of accounts
• Upsell and upgrade conversations - identifying opportunities and closing them in partnership with BD
• Product demos for existing accounts exploring new capabilities
• Direct input to the product roadmap - you'll represent the customer perspective to the team, not just log tickets
• CS infrastructure: define the processes, playbooks, and tools that will take us to the next level
WHAT WE'RE LOOKING FOR
• 2-5 years in SaaS customer success or account management with a demonstrable retention and renewal track record
• You've owned a renewal or expansion number - not just contributed to team goals
• A trusted advisor to your accounts - you build relationships with operators, not just inboxes
• Background in hospitality, tourism, entertainment, or an adjacent vertical is a strong plus
• Clear, confident communicator - comfortable presenting to hotel GMs, DMO directors, and venue operators
• Able to design new strategies for clients to maximize the value of Threshold360 content and solve their most pressing challenges
• You operate best in an early-stage environment where structure is still being built
• Technically curious with the ability to learn and clearly explain a visual, fast-evolving product
THE PRODUCT
Aether turns a single 360° photo capture into cinematic video reels, immersive 3D experiences, and branded content - all from one dashboard. It's built on our Virtual Tours platform, the industry standard trusted by Marriott, Visit Austin, Visit Dallas, and 20,000+ venues across North America. The product is visually compelling, results-driven, and easy to demonstrate.
NETWORK
20,000+
Venues on platform
DAILY CONTENT VIEWS
2M+
Across partner properties
COMPENSATION & BENEFITS
• Competitive base salary + performance bonus plan
• Stock options / equity participation
• Remote-friendly with HQ access in Tampa, FL
• Flexible PTO and sick time
• Health and dental coverage
• Path for continued professional growth and leadership
ABOUT THE TEAM
We're a small, focused team headquartered in Tampa at Embarc Collective - one of the top startup communities in the Southeast. You'll report to senior leadership and have real influence on how the company operates. We move quickly, we're building something that hasn't existed before, and we're excited to connect with you.
THE OPPORTUNITY
Threshold 360 has spent a decade building the world's largest platform for immersive 360° content - 20,000+ venues, 2 million daily views, and customers spanning hospitality, tourism, event spaces, and destinations across North America. Our latest product, Aether, turns a single photo capture into cinematic video reels, immersive 3D experiences, and branded content. No drone. No crew. No reshoots.
We're looking for a Customer Success Manager to own and grow our customer relationships - and to build the CS function as we scale. This is a ground-floor leadership role: you'll help define how we do customer success and redesign the CS playbook.
WHAT YOU'LL OWN
• Gross renewal rate and expansion revenue - you'll own these targets
• A proactive renewal cadence: structured 12-month touchpoints that add value and drive retention before it's ever at risk
• Customer onboarding, platform adoption, and ongoing training across your book of accounts
• Upsell and upgrade conversations - identifying opportunities and closing them in partnership with BD
• Product demos for existing accounts exploring new capabilities
• Direct input to the product roadmap - you'll represent the customer perspective to the team, not just log tickets
• CS infrastructure: define the processes, playbooks, and tools that will take us to the next level
WHAT WE'RE LOOKING FOR
• 2-5 years in SaaS customer success or account management with a demonstrable retention and renewal track record
• You've owned a renewal or expansion number - not just contributed to team goals
• A trusted advisor to your accounts - you build relationships with operators, not just inboxes
• Background in hospitality, tourism, entertainment, or an adjacent vertical is a strong plus
• Clear, confident communicator - comfortable presenting to hotel GMs, DMO directors, and venue operators
• Able to design new strategies for clients to maximize the value of Threshold360 content and solve their most pressing challenges
• You operate best in an early-stage environment where structure is still being built
• Technically curious with the ability to learn and clearly explain a visual, fast-evolving product
THE PRODUCT
Aether turns a single 360° photo capture into cinematic video reels, immersive 3D experiences, and branded content - all from one dashboard. It's built on our Virtual Tours platform, the industry standard trusted by Marriott, Visit Austin, Visit Dallas, and 20,000+ venues across North America. The product is visually compelling, results-driven, and easy to demonstrate.
NETWORK
20,000+
Venues on platform
DAILY CONTENT VIEWS
2M+
Across partner properties
COMPENSATION & BENEFITS
• Competitive base salary + performance bonus plan
• Stock options / equity participation
• Remote-friendly with HQ access in Tampa, FL
• Flexible PTO and sick time
• Health and dental coverage
• Path for continued professional growth and leadership
ABOUT THE TEAM
We're a small, focused team headquartered in Tampa at Embarc Collective - one of the top startup communities in the Southeast. You'll report to senior leadership and have real influence on how the company operates. We move quickly, we're building something that hasn't existed before, and we're excited to connect with you.
About Threshold 360
Sourced by ZipRecruiter
Industry
Internet and it
Company size
11 - 50 Employees
Headquarters location
Tampa, FL, US
Year founded
2015