ZipRecruiter

Log In

3

Entry Level Customer Success Manager Remote Jobs in Florida

Gartner

Client Success Partner

Fort Myers, FL · On-site +1

Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ... resulting in customer satisfaction, retention, and growth Introduce Gartner services and ...

Aquatis LLC

Sales Manager (Remote)

Kissimmee, FL · Remote

United States - Sales Manager (Remote) Interested in generating sales for Aquatis? Looking to learn ... Aquatis LLC is searching for brand new talent to join our network to help leads to customers.

Aquatis LLC

Sales Manager (Remote)

Kissimmee, FL · On-site +1

United States - Sales Manager (Remote) Interested in generating sales for Aquatis? Looking to learn ... Aquatis LLC is searching for brand new talent to join our network to help leads to customers.

Inspected

Customer Support Specialist I

Davie, FL · Remote

ABOUT INSPECTED Inspected is a fast-growing, tech-enabled platform revolutionizing remote ... the Customer Success Manager track. SUPERVISORY RESPONSIBILITIES This position does not have any ...

New

HMG Careers

Sales Manager Remote

Daytona Beach Shores, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Lazy Lake, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Miami, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Pembroke Pines, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Winter Haven, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Orlando, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

South Miami, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Miami, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Golden Gate, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success JobsEntry Level Customer Success Manager Remote JobsEntry Level Customer Success Manager Remote Jobs in Florida

Entry Level Customer Success Manager Remote information

What is the difference between Entry Level Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectEntry Level Customer Success Manager RemoteCustomer Support Specialist Remote
Primary RoleBuilds long-term customer relationships, ensures product adoption, and promotes customer retentionProvides technical or product assistance, resolves customer issues, and offers support
Required SkillsCommunication, relationship management, basic product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentRemote, collaborative with sales and success teamsRemote, often focused on individual support tasks
Common CertificationsCustomer success or relationship management certifications (optional)Technical support or help desk certifications (optional)

While both roles are remote and involve customer interaction, the Entry Level Customer Success Manager focuses on fostering ongoing relationships and ensuring customer success, whereas the Customer Support Specialist primarily handles technical issues and immediate support needs. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an entry level customer success manager remote, and why are they important?

To thrive as an Entry Level Customer Success Manager (Remote), you generally need strong communication skills, a customer-focused mindset, and a bachelor’s degree or equivalent experience. Familiarity with CRM tools like Salesforce or HubSpot, as well as ticketing systems and basic data analysis, is often required. Exceptional problem-solving, active listening, and time management abilities help you build rapport and effectively address client needs in a remote environment. These skills ensure customer satisfaction, retention, and smooth collaboration with internal teams, which are critical to the organization's long-term success.

What is an entry level customer success manager remote?

An Entry Level Customer Success Manager (Remote) is a professional who helps new and existing clients get the most value from a company's products or services, working from a location outside the company's offices. They focus on building relationships, answering customer questions, resolving issues, and ensuring customer satisfaction. In an entry-level role, they often receive training and support to develop their skills in customer communication, problem-solving, and product knowledge. Their goal is to help customers achieve success with the product, which in turn supports customer retention and company growth.

What are some typical challenges faced by entry level remote customer success managers, and how can they be addressed?

Entry-level remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and managing effective communication across digital channels. To overcome these obstacles, it's important to be proactive in reaching out to customers, utilize collaboration tools efficiently, and schedule regular check-ins to foster engagement. Additionally, working closely with internal teams like sales and support can help you address client needs more effectively and ensure a smooth customer journey.
What are the most commonly searched types of Customer Success Manager Remote jobs in Florida? The most popular types of Customer Success Manager Remote jobs in Florida are:
What are popular job titles related to Entry Level Customer Success Manager Remote jobs in Florida? For Entry Level Customer Success Manager Remote jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager Remote jobs in Florida look for? The top searched job categories for Entry Level Customer Success Manager Remote jobs in Florida are:
What cities in Florida are hiring for Entry Level Customer Success Manager Remote jobs? Cities in Florida with the most Entry Level Customer Success Manager Remote job openings:
Entry Level Customer Success Manager Remote jobs near you
Infographic showing various Entry Level Customer Success Manager Remote job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Success Specialist - NORAM/LATAM

Freightos

Miami, FL • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

Description
About Us
Almost every single thing that you eat, wear, or use is imported or exported. Freight quite literally moves the world. And we're helping it move even better.
Freightos (Nasdaq: CRGO) is the global rate management, booking and payment platform for the trillion-dollar freight industry. Hundreds of airlines, trucking companies, ocean liners, and thousands of importers and exporters use our platform to move goods around the world faster and more efficiently. This matters. Efficient freight ultimately makes things cost a little bit less when you buy them in the store.
As the leading global freight booking platform for a massive industry, we've been crushing it with double-digit growth, year after year, supporting well over one million shipments every year.
About the Role
We are looking for a proactive, impact-driven Customer Success Specialist to own the post-onboarding lifecycle for enterprise accounts in the NORAM/LATAM region. In this role, you will be the ultimate champion for user adoption, platform value realization, and cross-functional coordination. You will bridge the gap between commercial strategy and day-to-day execution, ensuring our forwarder and shipper clients fully leverage the power of the Freightos platform.
If you excel at turning technical escalations into seamless customer experiences, driving user engagement, and protecting revenue streams through deep product expertise, we want to hear from you.
Requirements
Responsibilities
Drive Platform Adoption & Account Health
  • Own the post-go-live lifecycle for designated regional accounts to maximize user adoption and platform value.
  • Proactively monitor account health to identify low-usage trends, friction points, and churn risks early.
  • Identify expansion opportunities by helping customers scale usage across new workflows and internal teams.
  • Partner with Sales / Account Management by providing regular updates on client health, risks, and growth signals.

Deliver Enablement & Training
  • Lead post-onboarding training sessions, advanced product refreshers, and best-practice workshops for clients.
  • Ensure a smooth transition for customers moving from initial onboarding into long-term customer success.
  • Support scalable education by contributing to user documentation, training guides, and self-service content.

Client Escalations Management
  • Act as the primary customer point of contact for complex, high-priority, or post-go-live technical issues.
  • Coordinate cross-functionally with Operations, Product, Engineering, PMO to build clear resolution paths.
  • Provide customers with clear and timely updates throughout the lifecycle of key customer requests and critical escalations.

Enable Commercial Teams & Feedback Loops
  • Absorb non-commercial operational tasks to free up Sales and Account Management teams for revenue-generating activities.
  • Maintain clear boundaries by supporting adoption and customer experience without taking on commercial quota or contract ownership.
  • Translate customer insights and product feature gaps into structured feedback for the Product and Operations teams.

About You
Basic requirements
  • 2+ years of experience in Customer Success, Customer Experience, Account Management, Solution Consulting, Implementation, or high impact customer facing role
  • Strong experience working with B2B SaaS, logistics technology, freight forwarding, marketplaces, or supply chain solutions.
  • Experience managing enterprise, mid-market, or strategic customers.
  • Strong understanding of the post-golive customer lifecycle, including adoption, enablement, customer health, retention, and value realization.
  • Ability to identify churn risks, adoption gaps, and customer experience issues early.
  • Strong communication, stakeholder management, and problem solving skills.
  • Ability to work cross-functionally with Sales, Account Management, Product and Operations
  • Comfortable creating structure in a fast moving environment where ownership is not always clearly defined.
  • Strong documentation and process mindset.
  • Strong verbal and written English communication skills. Spanish is also a strong plus.
  • Experience working with customers across multiple time zones.

Preferred requirements
  • Experience in freight forwarding, logistics, air freight, ocean freight, procurement, rate management, or digital freight platforms.
  • Experience with Salesforce, Zoho, Jira, Confluence, support tools, or knowledge base systems.
  • Ability to understand technical topics such as APIs, integrations, platform configurations, or customer workflows at a business level.

Benefits:
Paid Holidays, Unlimited Paid Time Off, 100% Company-paid Health Insurance, 401K enrollment eligibility after 90 days, and a company match is available after one year of employment.
Schedule:
M-F 8 hours per day.
Freightos is an equal opportunity employer, committed to treating all potential employees fairly and ensuring equal opportunities for everyone.

Apply