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Entry Level Customer Success Manager Edtech Jobs in Florida

Epiq

Customer Success Manager

Tampa, FL · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AIenabled legal technology platforms ...

New

UpGuard

Customer Success Manager

Miami, FL · On-site

As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your customer's greatest pain points and work closely to mitigate them using UpGuard technology. You will ...

UpGuard, Inc

Customer Success Manager

Miami, FL · On-site

$90K - $105K/yr

As a Customer Success Manager, you'll report into a Team Manager and analyze the causes of your customer's greatest pain points and work closely to mitigate them using UpGuard technology. You will ...

ServiceNow

Customer Success Manager

Orlando, FL · On-site +1

We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain ...

New

ServiceNow

Customer Success Manager

Orlando, FL · On-site

We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain ...

New

Inspected

Customer Success Manager

Fort Lauderdale, FL · On-site

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

Threshold 360

Customer Success Manager

Tampa, FL · On-site +1

We're looking for a Customer Success Manager to own and grow our customer relationships - and to build the CS function as we scale. This is a ground-floor leadership role: you'll help define how we ...

Threshold 360

Customer Success Manager

Tampa, FL · On-site

We're looking for a Customer Success Manager to own and grow our customer relationships -- and to build the CS function as we scale. This is a ground-floor leadership role: you'll help define how we ...

Huzzle

Customer Success Manager

Clearwater Beach, FL · On-site

Client Success Manager At Huzzle, we connect exceptional talent with top opportunities at leading ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

Compass

Customer Success Manager

Palm Beach, FL

As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...

Year Up United

$525/wk

The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent ...

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All JobsCustomer Success Edtech JobsEntry Level Customer Success Manager Edtech JobsEntry Level Customer Success Manager Edtech Jobs in Florida

Entry Level Customer Success Manager Edtech information

What is the difference between Entry Level Customer Success Manager Edtech vs Entry Level Sales Associate Edtech?

AspectEntry Level Customer Success Manager EdtechEntry Level Sales Associate Edtech
Required CredentialsBachelor's degree, customer service or communication skillsBachelor's degree, sales or marketing background
Work EnvironmentClient-facing, ongoing relationship managementProspecting, lead generation, transactional sales
Employer & Industry UsageEdtech companies focusing on user retention and supportEdtech companies aiming to increase product adoption and revenue
Common Search & Comparison IntentUnderstanding customer support roles in EdtechExploring sales roles within Edtech industry

While both roles are entry-level positions in the Edtech industry, a Customer Success Manager focuses on maintaining ongoing relationships and ensuring customer satisfaction, whereas a Sales Associate concentrates on generating leads and closing sales. The choice depends on whether you prefer relationship management or sales-driven work within the Edtech sector.

What are the most commonly searched types of Customer Success Manager Edtech jobs in Florida?

The most popular types of Customer Success Manager Edtech jobs in Florida are:

What are popular job titles related to Entry Level Customer Success Manager Edtech jobs in Florida?

For Entry Level Customer Success Manager Edtech jobs in Florida, the most frequently searched job titles are:

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The top searched job categories for Entry Level Customer Success Manager Edtech jobs in Florida are:

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Cities in Florida with the most Entry Level Customer Success Manager Edtech job openings:

Entry Level Customer Success Manager Edtech jobs near you
Infographic showing various Entry Level Customer Success Manager Edtech job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution.

K-12 Edtech Customer Success Manager

Framework

Orlando, FL • On-site, Remote

$32/hr

Contractor

Posted 5 days ago

Job description

K-12 Edtech Customer Success Manager - contract with possible conversion to FTE
Job Type: Contract, W-2 Employee - Two openings available, both with potential to transition to full-time employment:
  1. Full-time, 40 hours/week, Monday-Friday, 8:00 AM-5:00 PM ET
  2. Part-time, 20 hours/week during business hours (8:00 AM-5:00 PM ET)

Location: Florida (Remote) - Must reside in the state of Florida; candidates within driving distance of Orlando, FL preferred
About the Role:
Framework's customer, a K-12 EdTech company specializing in AI-powered state assessment preparation and adaptive learning tools for schools and districts nationwide, is seeking proactive Customer Success Managers to drive customer retention and nurture account growth. You will own the post-sale relationship, delivering engaging product training and ensuring districts and schools maximize the value of our K-12 state assessment preparation programs. In this fast-paced environment, you will collaborate with Customer Success leadership to build creative solutions, execute engagement campaigns, and directly impact our business goals. We are looking for candidates with experience as an educator (former or transitioning teacher) or experience in a similar role for another K-12 edtech company.
Transitioning teachers are welcome and encouraged to apply.
Key Responsibilities:
  • Customer Engagement & Growth: Connect with customers daily via phone, email, chat, and Zoom to build strong relationships, monitor product usage, and proactively drive renewals and related product sales.
  • Onboarding & Training: Own the customer onboarding process, including rostering new schools onto the platform. Conduct on-demand training sessions and create engaging curriculum (e.g., instructional videos, whitepapers) for teachers and administrators. Partner with Sales to drive engagement, upselling, and renewals.
  • Problem Solving: Diagnose customer success challenges, troubleshoot issues, test product enhancements, and implement scalable solutions.
  • Process Improvement: Execute and iterate on initiatives, talk tracks, and engagement campaigns to continuously improve customer satisfaction and retention.
  • Cross-Functional Collaboration: Act as a trusted partner and clear communicator between external clients and internal teams.

Qualifications & Skills:
  • Experience: 2+ years in Customer Success. EdTech or K-12 experience is strongly preferred.
  • Education: Bachelor's Degree required. Prior experience working in a school as a teacher or administrator is highly desirable. Transitioning teachers are welcome and encouraged to apply.
  • Core Competencies: Strong tech skills, communication skills, and problem-solving abilities. Consultative sales skills are a plus.
  • Adaptability: Comfortable working independently in a fast-paced, unstructured environment. Emerging people management skills are a plus.
  • Location: Must reside in Florida; candidates near Orlando strongly preferred.
  • Travel: Occasional in-person customer visits required, approximately once a month.

Compensation:
  • Pay Rate: $32.00 per hour

Interested candidates, please reach out directly or apply through this post.

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