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Entry Level Customer Success Manager Edtech Jobs in Florida

Influur

Customer Success Manager

Miami, FL · On-site

We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide clients through digital account setup, e-signature and contracting flows, and day-to-day use of Pulse.

Influur

Customer Success Manager

Miami, FL

We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide clients through digital account setup, e-signature and contracting flows, and day-to-day use of Pulse.

Influur

Customer Success Manager

Miami, FL · On-site

We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide clients through digital account setup, e-signature and contracting flows, and day-to-day use of Pulse.

Compass

Customer Success Manager

Palm Beach, FL · On-site

As a Customer Success Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...

Meltwater

Customer Success Manager II

Miami, FL · On-site +1

$80K - $108K/yr

As a Customer Success Manager II , your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Meltwater

Customer Success Manager II

Miami, FL · On-site

$80K - $108K/yr

As a Customer Success Manager II , your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. At Meltwater, we ...

Imprivata

Customer Success Manager I

Saint Petersburg, FL · On-site

$63K - $75K/yr

We are seeking a Customer Success Manager I to join our team. This is a hybrid opportunity based out of our Waltham, MA; St. Petersburg, FL or Austin, TX office. Job Summary The Customer Success ...

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All JobsCustomer Success Edtech JobsEntry Level Customer Success Manager Edtech JobsEntry Level Customer Success Manager Edtech Jobs in Florida

Entry Level Customer Success Manager Edtech information

What is the difference between Entry Level Customer Success Manager Edtech vs Entry Level Sales Associate Edtech?

AspectEntry Level Customer Success Manager EdtechEntry Level Sales Associate Edtech
Required CredentialsBachelor's degree, customer service or communication skillsBachelor's degree, sales or marketing background
Work EnvironmentClient-facing, ongoing relationship managementProspecting, lead generation, transactional sales
Employer & Industry UsageEdtech companies focusing on user retention and supportEdtech companies aiming to increase product adoption and revenue
Common Search & Comparison IntentUnderstanding customer support roles in EdtechExploring sales roles within Edtech industry

While both roles are entry-level positions in the Edtech industry, a Customer Success Manager focuses on maintaining ongoing relationships and ensuring customer satisfaction, whereas a Sales Associate concentrates on generating leads and closing sales. The choice depends on whether you prefer relationship management or sales-driven work within the Edtech sector.

What are the most commonly searched types of Customer Success Manager Edtech jobs in Florida?

The most popular types of Customer Success Manager Edtech jobs in Florida are:

What are popular job titles related to Entry Level Customer Success Manager Edtech jobs in Florida?

For Entry Level Customer Success Manager Edtech jobs in Florida, the most frequently searched job titles are:

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Cities in Florida with the most Entry Level Customer Success Manager Edtech job openings:

Entry Level Customer Success Manager Edtech jobs near you
Infographic showing various Entry Level Customer Success Manager Edtech job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution.

Customer Success Manager

Influur

Miami, FL • On-site

Other

Re-posted 7 days ago

Job description

We're building the world's first viral agent. An AI purpose built for influencer marketing.
Not a tool. Not a platform. An autonomous agent that goes from "I need this campaign to break" to "50 influencers live next week" with minimal human intervention.
Why this matters:
We have 3 years of proprietary data on what makes influencer content go viral. Warner, Sony, and Universal trust us to break their biggest artists. We're backed by the biggest names in entertainment like Sofia Vergara, and Tier 1 VCs like Point72 Ventures. We're not building for hypothetical use cases. We're shipping production AI that drives millions in revenue today.
Why we'll win:
We have what no one else has: both the data and the distribution. We have proprietary data on thousands of influencers and what makes content go viral, plus direct relationships with the influencers themselves. In the AI era, having both is the moat. Everyone else has one or the other. We have both.
Why now:
AGI agents will replace middle level work by 2027. We have a 12 to 18 month window before the market floods with agents. We're building the category defining social media viral agents right now.
What we're looking for:
Young talent ready to go all in. We're offering significant equity to people who want to build something that matters. This isn't a job. It's an opportunity to define the future of AI in influencer marketing and own a meaningful piece of it.
We need a senior Customer Success Manager who has sold or supported a SaaS before, and can guide clients through digital account setup, e-signature and contracting flows, and day-to-day use of Pulse.
Your Skillset

  • 2+ years managing influencer or creator campaigns end to end, in customer success, account management, or a client-facing role for a digital product (SaaS/CMS).
  • Experience managing digital accounts end to end: onboarding, adoption, renewals, and churn reduction.
  • Comfort guiding clients through digital signature and contracting workflows (e.g., DocuSign or similar) as part of onboarding.
  • Familiarity with CMS platforms and the ability to explain product functionality to non-technical users.
  • Experience shifting clients from a "we'll handle it" service mindset to a self-serve product mindset.
  • Strong written and verbal communication; comfortable owning renewal and expansion conversations.
You're the Type Who
  • Sells product, not favors, thinks in terms of adoption, retention, and expansion, not one-off delivery.
  • Is comfortable being the primary point of contact for a growing book of accounts.
  • Thrives in an early-stage environment where the product and process are still being defined.
  • Sees documentation, onboarding flows, and playbooks as things to build, not things to wait for.
  • Communicates clearly across product, sales, and clients.
  • Moves fast, follows up faster, and treats every renewal as something earned.

What We Offer
• Competitive equity in a venture-backed company shaping the future of music influencer marketing.
• Stock options.
• A seat at the table as we redefine how the most iconic record labels, artists, and brands go viral, with our tech, support, and strategic guidance.
• Access to elite tools, AI copilots, and a team that builds daily at top speed.
• Hybrid flexibility.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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