Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Tampa, FL · On-site
Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...
Tampa, FL · On-site
Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...
Tampa, FL · On-site
Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...
Tampa, FL · On-site
Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...
Maitland, FL · Hybrid
Job Title Customer Success Manager External Job Title: Customer Success Manager Position: Permanent, Hybrid Location: Maitland, FL About the Business: The Customer Success Manager (CSM) is ...
Maitland, FL · Hybrid
Job Title Customer Success Manager External Job Title: Customer Success Manager Position: Permanent, Hybrid Location: Maitland, FL About the Business: The Customer Success Manager (CSM) is ...
Tampa, FL · On-site
Customer Success Manager Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current ...
Tampa, FL · On-site
Customer Success Manager Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
$30 - $37/hr
As a Customer Success Manager, you will play a crucial role in ensuring our clients receive the best possible experience with our products and services. In this role, you will be responsible for ...
Quick apply
$30 - $37/hr
As a Customer Success Manager, you will play a crucial role in ensuring our clients receive the best possible experience with our products and services. In this role, you will be responsible for ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Orlando, FL · On-site
Customer Success Manager Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our ...
Orlando, FL · On-site
Customer Success Manager Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Description The Customer Success Manager (CSM) is a customer-facing role that drives the success of strategic customer relationships, delivering customer-centric solutions and ensuring ongoing ...
New
Description The Customer Success Manager (CSM) is a customer-facing role that drives the success of strategic customer relationships, delivering customer-centric solutions and ensuring ongoing ...
New
Tampa, FL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Tampa, FL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Maitland, FL · On-site
Customer Success Manager The Customer Success Manager (CSM) is responsible for managing small & medium customer(s) & empowering them to unlock the most value of Amadeus solutions for higher return on ...
Maitland, FL · On-site
Customer Success Manager The Customer Success Manager (CSM) is responsible for managing small & medium customer(s) & empowering them to unlock the most value of Amadeus solutions for higher return on ...
Plantation, FL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Plantation, FL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Plantation, FL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Plantation, FL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Tampa, FL · On-site
Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current methodology to deliver ...
Tampa, FL · On-site
Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current methodology to deliver ...
The Customer Success Manager (CSM) is responsible for managing small & medium customer(s) & empowering them to unlock the most value of Amadeus solutions for higher return on their investment and ...
The Customer Success Manager (CSM) is responsible for managing small & medium customer(s) & empowering them to unlock the most value of Amadeus solutions for higher return on their investment and ...
| Aspect | Graduate Customer Success Manager | Customer Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, some certifications in customer success or related fields | High school diploma or equivalent, relevant technical or product knowledge |
| Work Environment | Collaborative, client-facing, strategic focus | Technical, troubleshooting, reactive support |
| Employer & Industry Usage | Tech companies, SaaS providers, startups | IT firms, telecom, software companies |
| Search & Comparison Intent | Understanding entry-level customer success roles | Technical support roles, troubleshooting careers |
The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.
For Graduate Customer Success Manager jobs in Florida, the most frequently searched job titles are:
The top searched job categories for Graduate Customer Success Manager jobs in Florida are:
Cities in Florida with the most Graduate Customer Success Manager job openings:
$15K - $25K/mo
Other
Re-posted 3 days ago
Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies transform their operations by implementing Odoo ERP—the most complete all-in-one business management platform. As our US client base expands, we are seeking a proactive Customer Success Manager to own post-go-live relationships, retention, renewal strategy, support coordination, and expansion readiness.
Mission
As a Customer Success Manager at Captivea, your mission is to ensure the long-term success and satisfaction of clients after they go live on Odoo. You will build strategic relationships with customers, oversee renewal cycles, manage support escalations, and identify opportunities for solution optimization and future expansion.
Your work ensures clients remain healthy, supported, and positioned for continued growth with Odoo and Captivea.
What You Will Do
Own client relationships post implementation.
Manage renewals & retention.
Coordinate support & issue resolution.
Identify & influence expansion.
Who We Are Looking For
Experience- 2–5 years in customer success, account management, support management, or similar client-facing roles. Experience in SaaS, ERP, consulting, or software implementation environments is a strong plus.
Mindset- Empathetic, structured, and relationship-driven. Strong communicator capable of executive-level conversations. Proactive problem-solver who can manage customer needs before they escalate. Organized, reliable, and comfortable owning multiple accounts in parallel.
Huge Plus- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms. Technical or functional understanding of business processes (finance, operations, supply chain, etc.).
Compensation
Base Salary: $70,000 – $85,000 Variable Compensation: $15,000 – $25,000 On-Target Earnings (OTE): $90,000 – $110,000
Success Metrics
You will be measured by: - Renewal execution (timeliness and accuracy). - Client retention rate. - Support margin (efficiency of support utilization). - Expansion pipeline creation
Office address
CAPTIVEA USA 4031 Avalon Park East Boulevard Orlando, FL 32828
What We OfferStimulating and dynamic work environment
Work with a passionate and dedicated team
Training and support throughout the employee's career
SEND YOUR APPLICATION!
