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Full Time Customer Success Manager Remote Jobs (NOW HIRING)

Impartner, Inc.

Customer Success Manager

The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client ... Channel marketing expertise is preferred Job Location While this is a 100% Remote position, we ...

Jobgether

As a Customer Success Manager, you will own the success and growth of a portfolio of strategic ... In a fast-moving, remote-first environment, you will have the autonomy to solve complex problems ...

Pavago

Customer Success Manager

Hours Position Type: Full-Time, Remote Working Hours: U.S. client business hours About the Role We're hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive ...

Perseus Group

Senior Customer Success Manager

$99K - $121K/yr

Senior Customer Success Manager Remote US Overview: TUNE, part of the Andromeda operating group ... Benefits (US Only): Full time employees will also be eligible for enrollment in a wide range of ...

Prospyr, Inc

Customer Success Manager

Austin, TX · On-site +1

$75K - $125K/yr

Customer Success Manager Company: Prospyr Medical Location ... Remote (US) About Prospyr Prospyr Medical is building the operating system for medical aesthetics ...

StarTech.com

Customer Success Manager

PA · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Remote work environments. * Continuous use of a multi-monitor workstation with frequent video ...

Certinia

Senior Customer Success Manager-US

Austin, TX · On-site +1

$110K - $190K/yr

Senior Customer Success Manager Remote in the US WHO WE ARE Certinia (formerly FinancialForce ... The reasonably expected base salary range for this full-time position is $110,000 - $190,000 full ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ... Hybrid working environment: remote work and working from the office; our office will be set in Kiln ...

Level Data LLC

Customer Success Manager

Boston, MA · Remote

$70K - $80K/yr

The Company is supported by a fully remote workforce. Role Overview: As a Customer Success Manager, you'll own the post-sale relationship for a portfolio of K-12 district and state-agency accounts ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic ... Remote work environments. * Continuous use of a multi-monitor workstation with frequent video ...

ITENTIAL LLC

Customer Success Manager

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success ... Ability to build rapport with customer champions and work colleagues in a remote setting

Talent Voyager

Customer Success Manager

Tampa, FL · On-site +1

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Location: Tampa, Florida - Rocky Point area (the company is open to both hybrid and remote ...

Keeper Security

Customer Success Manager

This can be a 100% remote position from select locations with an opportunity to work a hybrid ... As a Customer Success Manager, you will work with an established client base and be responsible for ...

Talent Voyager

Customer Success Manager

Tampa, FL · Remote

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Location: Tampa, Florida -- Rocky Point area (the company is open to both hybrid and remote ...

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Full Time Customer Success Manager Remote information

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$32.5K

$83.1K

$140K

How much do full time customer success manager remote jobs pay per year?

As of Jul 12, 2026, the average yearly pay for full time customer success manager remote in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectFull Time Customer Success Manager RemoteCustomer Support Specialist Remote
Required CredentialsBachelor's degree, experience in customer success or account managementHigh school diploma or equivalent, customer service experience
Work EnvironmentProactive engagement, strategic account management, relationship buildingReactive support, troubleshooting, responding to customer inquiries
Employer & Industry UsageTech, SaaS, software companiesTech, retail, service industries
Search & Comparison IntentUnderstanding roles with strategic customer engagementFinding entry-level or reactive support roles

The main difference is that a Full Time Customer Success Manager Remote focuses on proactive relationship management and strategic account growth, requiring more experience and a broader skill set. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, often with less experience required. Both roles are remote and common in tech industries, but they serve different functions within customer service and success teams.

More about Full Time Customer Success Manager Remote jobs
What cities are hiring for Full Time Customer Success Manager Remote jobs? Cities with the most Full Time Customer Success Manager Remote job openings:
What are the most commonly searched types of Customer Success Manager Remote jobs? The most popular types of Customer Success Manager Remote jobs are:
What states have the most Full Time Customer Success Manager Remote jobs? States with the most job openings for Full Time Customer Success Manager Remote jobs include:
What job categories do people searching Full Time Customer Success Manager Remote jobs look for? The top searched job categories for Full Time Customer Success Manager Remote jobs are:
Full Time Customer Success Manager Remote jobs near you
Infographic showing various Full Time Customer Success Manager Remote job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Impartner, Inc.

Remote

Full-time

Posted 12 days ago

Job description

About Impartner Software
Impartner is a global leader in the channel management sector, and we are looking for a growth-minded marketing leader that will use their strong foundation in digital marketing to build out game-changing, integrated marketing strategies and initiatives. Our company is #1 in our space and is accelerating away from the pack. We're winning, and we're having fun doing it.
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.
In this role, the Customer Success Managers must be willing to wear several other hats including more general support and occasionally, onboarding work. The objective for Customer Success Manager is to ensure the successful PRM use by every customer to ensure that every customer successfully achieves the ROI for which they purchased the solution. Ultimately leading to satisfied clients that renew their contracts with Impartner.
Our Customer Success Managers (CSM) are STEWARDS of our exceptional customer experience. They ensure we are providing a great service while working with our customers on a strategic level to explore and provide more service, more value and better outcomes. The CSM is a central point of contact for all things we deliver to our customers, this position is a cornerstone to our customer experience.
Responsibilities shall include, but not be limited to the following:
  • Providing best-in-class responsiveness by creating an experience for the client in which they feel confident getting to a resolution. This may include influencing policies and procedures that optimize the customer experience.
  • Gathering customer feedback to better inform our sales process and product roadmap, ensure completion of support tickets and service requests, advise on best practice configurations of the Impartner software, and provide strategic guidance to our customer decision makers.
  • Providing ongoing technical and product support to their customers; our CSMs are often called upon to provide best practices or provide training to our customers. They may even help customers plan and understand the best ways to utilize the software and functionality based on the customer's business needs and use cases.
  • Own the customer contract and renewal process
  • Maintain a cadence of communicating with customers about their adoption trends, usage, and business plans
  • Identify opportunities for customers to act as Impartner advocates (e.g., testimonials, case studies)
  • Collaborate closely with the Sales team to support expansion opportunities
  • Partner with our clients to deliver predictable outcomes and experiences for their clients and predictable growth for their business by delivering and communicating ROI for our clients, throughout the customer lifecycle

Requirements
  • Customer Success Manager need to possess superior interpersonal skills and be strong leaders
  • Must be highly organized and highly skilled in time management
  • Excellent oral and written communication skills
  • Capable of coordinating several resources, escalating concerns with appropriate detail for resolution and hold great negotiation skills for contract management
  • Proficient in Microsoft Office Suite, specially with Excel and PowerPoint
  • Knowledge of customer service practice and excellent negotiation skills
  • Technical aptitude with Partner Relationship Management (PRM) software such as Impartner PRM or knowledge and technical aptitude with other PRM platform
  • Experience with Customer Relationship Management (CRM) software such as Salesforce, Dynamics, HubSpot, etc.
  • Channel marketing expertise is preferred

Job Location
While this is a 100% Remote position, we require that candidates are in one of the following states.
  • Arizona
  • California
  • Colorado
  • Florida
  • Georgia
  • Indiana
  • Iowa
  • Michigan
  • Minnesota
  • Nebraska
  • Nevada
  • New Hampshire
  • North Carolina
  • Oklahoma
  • Pennsylvania
  • Texas
  • Utah
  • Virginia
  • Washington

Impartner is proud to be an equal opportunity employer. To provide equal employment and advancement opportunities to all individuals, employment decisions at Impartner are based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of race; color; religion (includes religious beliefs, observance or practice, religious dress or grooming practices); creed; sex; sexual orientation; gender; gender identity or expression; transgender status; pregnancy, childbirth or related condition (including breastfeeding); marital status; national origin; citizenship; military status, veteran status; ancestry, age; physical or mental disability; medical condition (includes cancer or a record or history of cancer), genetic characteristics; or any other characteristic protected by applicable federal, state, or local laws, and Impartner prohibits harassment based on any such protected basis or characteristics

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