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Flex Time Customer Success Manager Remote Jobs (NOW HIRING)

YQN

Customer Success Manager(Remote)

$80K - $120K/yr

YQN is seeking a proactive and customer-oriented Customer Success Manager(Remote) to support and ... Paid time off and holidays, Medical/Dental/Vision insurance, 401(K) * Career growth opportunities ...

Arcoro

Customer Success Manager - Remote

Phoenix, AZ · On-site +1

$70K - $90K/yr

We offer competitive compensation including comprehensive benefits and a generous time-off policy ... The Customer Success Manager serves to develop strong customer relationships, build trust, ensure ...

Factal

Customer Success Manager (Remote)

Chicago, IL · Remote

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer ... The candidate should be in the Central Time Zone, ideally in the Chicago metro area. You'll serve ...

Ellucian

Customer Success Manager | Remote

Customer Success Managers act as the day-to-day point of contact for customers after implementation ... Flexible time off * Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your ...

CINC Systems

Customer Success Manager (Remote)

Customer Success Manager Location: Remote Position Department: Customer Success Reports To ... Strong customer relationship, organization and time management skills * Analytical mindset with the ...

Ellucian

Customer Success Manager | Remote

Customer Success Managers act as the day-to-day point of contact for customers after implementation ... Flexible time off * Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your ...

CINC Systems

Customer Success Manager (Remote)

Customer Success Manager Location:  Remote Position Department:  Customer Success Reports To ... Strong customer relationship, organization and time management skills * Analytical mindset with the ...

Emerson

Customer Success Manager - Remote

Austin, TX · Remote

$153K/yr

Customer Success Managers (CSM) are responsible for driving customer adoption, value realization ... Our culture offers flexible time off plans, including paid parental leave (maternal and paternal ...

Emerson

Customer Success Manager - Remote

Austin, TX · Remote

$153K/yr

Customer Success Managers (CSM) are responsible for driving customer adoption, value realization ... Our culture offers flexible time off plans, including paid parental leave (maternal and paternal ...

Emerson Group

Customer Success Manager - Remote

Austin, TX · On-site +1

$153K/yr

Customer Success Managers (CSM) are responsible for driving customer adoption, value realization ... Our culture offers flexible time off plans, including paid parental leave (maternal and paternal ...

Nevis

Customer Success Manager - Remote

The Role We are looking for a mission-driven Customer Success Manager to help make our customer ... Spending time with others and helping them do their best work gives you energy. You love hearing ...

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Flex Time Customer Success Manager Remote information

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$32.5K

$83.1K

$140K

How much do flex time customer success manager remote jobs pay per year?

As of Jun 11, 2026, the average yearly pay for flex time customer success manager remote in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Flex Time Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectFlex Time Customer Success Manager RemoteCustomer Support Specialist Remote
CredentialsTypically requires experience in customer success, communication skills, and sometimes a bachelor's degreeOften requires customer service experience, communication skills, and high school diploma or equivalent
Work EnvironmentRemote, flexible hours, proactive engagement with clientsRemote, often scheduled shifts, reactive support
Industry UsageCommon in SaaS, tech, and service industriesWidely used across various industries including retail, tech, and healthcare

The main difference is that a Flex Time Customer Success Manager Remote focuses on building long-term client relationships and ensuring customer satisfaction proactively, often with flexible hours. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, typically within scheduled shifts. Both roles require strong communication skills but differ in scope and responsibilities.

More about Flex Time Customer Success Manager Remote jobs
What cities are hiring for Flex Time Customer Success Manager Remote jobs? Cities with the most Flex Time Customer Success Manager Remote job openings:
What states have the most Flex Time Customer Success Manager Remote jobs? States with the most job openings for Flex Time Customer Success Manager Remote jobs include:
What job categories do people searching Flex Time Customer Success Manager Remote jobs look for? The top searched job categories for Flex Time Customer Success Manager Remote jobs are:
Flex Time Customer Success Manager Remote jobs near you
Infographic showing various Flex Time Customer Success Manager Remote job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager(Remote)

YQN

Remote

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

About us:
YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.
We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. 'Simple shipping and easy freight' is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.
About this role:
YQN is seeking a proactive and customer-oriented Customer Success Manager(Remote) to support and grow relationships with our clients and partners. This role is responsible for ensuring customer satisfaction, driving account retention, resolving operational issues, and coordinating cross-functional communication between clients and internal teams.
The ideal candidate is highly organized, responsive, solution-driven, and experienced in managing customer relationships in a fast-paced environment. Experience in logistics, supply chain, e-commerce, SaaS, or 3PL warehouse operations is strongly preferred.
Responsibilities:
  • Manage day-to-day communication with assigned customers via email, phone, and online meetings
  • Build strong long-term relationships with clients and act as the primary point of contact
  • Monitor customer accounts to ensure service quality, operational performance, and customer satisfaction
  • Proactively identify customer needs, issues, and business opportunities
  • Coordinate with operations, warehouse, dispatch, and internal support teams to resolve customer concerns efficiently
  • Track and follow up on customer requests, escalations, and service issues
  • Conduct regular business reviews and provide operational updates to customers
  • Support onboarding and training for new customers
  • Maintain accurate records in CRM systems and internal tracking tools
  • Collect customer feedback and collaborate with leadership to improve processes and service quality
  • Assist with account expansion and retention initiatives

Qualifications:
  • Bachelor's degree preferred
  • 3+ years of experience in Customer Success, Account Management, Client Services, or related roles
  • Experience in logistics, transportation, 3PL, supply chain, or e-commerce industries preferred
  • Strong communication and interpersonal skills
  • Excellent problem-solving and organizational abilities
  • Ability to manage multiple accounts and priorities simultaneously
  • Comfortable working independently in a remote environment
  • Proficient in Microsoft Office, Google Workspace, and CRM systems
  • Bilingual in English and Chinese is strongly preferred

Preferred Skills:
  • Experience working with cross-border logistics or warehouse operations
  • Data analysis and reporting experience
  • Familiarity with KPI tracking and SLA management
  • Ability to handle customer escalations professionally and efficiently

Work type: Full-time, Remote (U.S.-based)
Compensation&Benefits:
  • Pay: $80k - $120k
  • Paid time off and holidays, Medical/Dental/Vision insurance, 401(K)
  • Career growth opportunities within a fast-growing company
  • Flexible remote work environment

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