Cincinnati, OH · Remote
$116K - $193K/yr
Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption ...
Cincinnati, OH · Remote
$116K - $193K/yr
Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption ...
Columbus, OH · Remote
$77K - $112K/yr
As a Customer Success Manager, you will own a portfolio of manufacturing customers from ... AssetWatch is a remote-first company that puts people at the center of everything we do. We want ...
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Columbus, OH · Remote
$77K - $112K/yr
As a Customer Success Manager, you will own a portfolio of manufacturing customers from ... AssetWatch is a remote-first company that puts people at the center of everything we do. We want ...
Columbus, OH · On-site +1
$80K - $95K/yr
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing ... Excellent time management skills Salary Range: $80,000 - $95,000 per year, plus Variable Commission ...
Quick apply
Columbus, OH · On-site +1
$80K - $95K/yr
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing ... Excellent time management skills Salary Range: $80,000 - $95,000 per year, plus Variable Commission ...
New Hampshire, OH · On-site +1
$120K - $135K/yr
We are seeking a highly motivated and experienced Customer Success Manager to drive customer ... Note: Candidate must be located on the East Coast. #LI-MP2 #LI-REMOTE Basic Requirements
New Hampshire, OH · On-site +1
$120K - $135K/yr
We are seeking a highly motivated and experienced Customer Success Manager to drive customer ... Note: Candidate must be located on the East Coast. #LI-MP2 #LI-REMOTE Basic Requirements
Delaware, OH · Remote
$120K - $135K/yr
We are seeking a highly motivated and experienced Customer Success Manager to drive customer ... Note: Candidate must be located on the East Coast. #LI-MP2 #LI-REMOTE Basic Requirements
Delaware, OH · Remote
$120K - $135K/yr
We are seeking a highly motivated and experienced Customer Success Manager to drive customer ... Note: Candidate must be located on the East Coast. #LI-MP2 #LI-REMOTE Basic Requirements
Cincinnati, OH · On-site +1
The Opportunity The Customer Success Manager is responsible for maintaining ongoing relationships ... Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
Cincinnati, OH · On-site +1
The Opportunity The Customer Success Manager is responsible for maintaining ongoing relationships ... Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
Columbus, OH · On-site +1
$80K - $95K/yr
As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves ... Excellent time management skills Salary Range: $80,000 - $95,000 per year, plus 25% Variable ...
Quick apply
Columbus, OH · On-site +1
$80K - $95K/yr
As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves ... Excellent time management skills Salary Range: $80,000 - $95,000 per year, plus 25% Variable ...
Demonstrate strong cross-functional collaboration within a remote team environment. Required skills ... We provide employees with flexible time off plans, including parental leav, vacation and holiday ...
Demonstrate strong cross-functional collaboration within a remote team environment. Required skills ... We provide employees with flexible time off plans, including parental leav, vacation and holiday ...
Toronto, OH · Remote
$75K - $85K/yr
This remote position is open to candidates living in the United States or in Ontario, Canada ... Open Paid Time Off * Flexible Spending Accounts & Health Savings Accounts * Motus-Fidelity 401K ...
Toronto, OH · Remote
$75K - $85K/yr
This remote position is open to candidates living in the United States or in Ontario, Canada ... Open Paid Time Off * Flexible Spending Accounts & Health Savings Accounts * Motus-Fidelity 401K ...
Toledo, OH · On-site +1
... Spend your time serving clients-not searching for them. We provide access to pre-qualified ... Customer service and relationship-building experience * Sales or consultative client-facing ...
Toledo, OH · On-site +1
... Spend your time serving clients-not searching for them. We provide access to pre-qualified ... Customer service and relationship-building experience * Sales or consultative client-facing ...
Columbus, OH · Remote
$110K - $135K/yr
What's the Opportunity The Customer Success Team Lead is a strategic, hands-on role responsible for ... Familiarity with CRM platforms (Salesforce preferred) and remote communication tools (Zoom, Slack ...
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Columbus, OH · Remote
$110K - $135K/yr
What's the Opportunity The Customer Success Team Lead is a strategic, hands-on role responsible for ... Familiarity with CRM platforms (Salesforce preferred) and remote communication tools (Zoom, Slack ...
... management. The CSP helps ensure customers remain informed, connected, and supported following the ... Remote Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or ...
... management. The CSP helps ensure customers remain informed, connected, and supported following the ... Remote Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or ...
... management. The CSP helps ensure customers remain informed, connected, and supported following the ... Remote Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or ...
... management. The CSP helps ensure customers remain informed, connected, and supported following the ... Remote Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or ...
Archbold, OH · Remote
$57K - $76K/yr
The Customer Success Project Manager is a customer-focused role responsible for supporting and advancing a key account, Walmart, through account leadership, product development, and cross-functional ...
Archbold, OH · Remote
$57K - $76K/yr
The Customer Success Project Manager is a customer-focused role responsible for supporting and advancing a key account, Walmart, through account leadership, product development, and cross-functional ...
Archbold, OH · Remote
$57K - $76K/yr
The Customer Success Project Manager is a customer-focused role responsible for supporting and advancing a key account, Walmart, through account leadership, product development, and cross-functional ...
Archbold, OH · Remote
$57K - $76K/yr
The Customer Success Project Manager is a customer-focused role responsible for supporting and advancing a key account, Walmart, through account leadership, product development, and cross-functional ...
New Hampshire, OH · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
New Hampshire, OH · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
New Hampshire, OH · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
New Hampshire, OH · Remote
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
Columbus, OH · On-site +1
$100K - $105K/yr
... time. Founded in 2018, we're growing fast and looking for people passionate about making an impact ... Remote Work Environment (some positions require travel) * Comprehensive Medical, Dental and Vision
Columbus, OH · On-site +1
$100K - $105K/yr
... time. Founded in 2018, we're growing fast and looking for people passionate about making an impact ... Remote Work Environment (some positions require travel) * Comprehensive Medical, Dental and Vision
Columbus, OH · On-site +1
$100K - $105K/yr
... time. Founded in 2018, we're growing fast and looking for people passionate about making an impact ... Remote Work Environment (some positions require travel) * Comprehensive Medical, Dental and Vision
Columbus, OH · On-site +1
$100K - $105K/yr
... time. Founded in 2018, we're growing fast and looking for people passionate about making an impact ... Remote Work Environment (some positions require travel) * Comprehensive Medical, Dental and Vision
This role is available to candidates in Vancouver, Toronto hub offices or remote Canada locations ... Excellent organization and time management skills; experience creating and maintaining detailed ...
This role is available to candidates in Vancouver, Toronto hub offices or remote Canada locations ... Excellent organization and time management skills; experience creating and maintaining detailed ...
| Aspect | Flex Time Customer Success Manager Remote | Customer Support Specialist Remote |
|---|---|---|
| Credentials | Typically requires experience in customer success, communication skills, and sometimes a bachelor's degree | Often requires customer service experience, communication skills, and high school diploma or equivalent |
| Work Environment | Remote, flexible hours, proactive engagement with clients | Remote, often scheduled shifts, reactive support |
| Industry Usage | Common in SaaS, tech, and service industries | Widely used across various industries including retail, tech, and healthcare |
The main difference is that a Flex Time Customer Success Manager Remote focuses on building long-term client relationships and ensuring customer satisfaction proactively, often with flexible hours. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, typically within scheduled shifts. Both roles require strong communication skills but differ in scope and responsibilities.
For Flex Time Customer Success Manager Remote jobs in Ohio, the most frequently searched job titles are:
The top searched job categories for Flex Time Customer Success Manager Remote jobs in Ohio are:
Cities in Ohio with the most Flex Time Customer Success Manager Remote job openings:
$116K - $193K/yr
Full-time
This job post has expired today. Applications are no longer accepted.
The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption post-deployment for defined customers, support retention and expansion of our solutions alongside account executives and serve as a customer consultant. They establish and maintain long-term relationships with client executives and champions, ensuring that activities are closely aligned with business strategy and intended success metrics. They will proactively engage with customers to develop a deep understanding of customers' business objectives and be able to identify and articulate how our solution supports the achievement of those goals, driving increased volume and breakthrough performance throughout the customer life cycle. They are responsible for understanding the 'health' of our customers, ensuring they grow into solution advocates.
What you will do:
Manage the relationship with designated customers by providing guidance to enhance current systems and anticipate future needs
Ensure prompt issue resolution, coordinate necessary resources, lead communications, document statuses, anticipate risks and opportunities
Understand each customer's unique goals, challenges, and requirements and identify improvement opportunities and recommend solutions
Track customer usage and engagement, creating and sharing regular reports on customer health and progress
Build expertise with the Stryker solution system design, deployment, administration as well as end user training
Provide guidance and advice to customers on how to maximize the value of their investments
Anticipate the customers' needs and propose alternate solutions to resolve technical and organizational challenges which slow the rate of expansion
Monitor contract renewals, identify upselling opportunities, and ensure a high renewal rate
What you need:
Required:
Bachelor's degree required
Minimum 4 years of relatable work experience required in customer success, account management or related field
Healthcare industry experience with knowledge of clinical operations, patient care workflows, healthcare technology, or health system organizational structures
Preferred:
Experience building and maintaining customer relationships through all phases of a technical system implementation lifecycle
Strong communication skills with the proven ability to use technology to present concepts and articulate business value and return on investment
Technical expertise with databases, wireless networking, mobile voice clients, system administration, and distributed systems architectures
United States of America Pay Ranges:
