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Flex Time Customer Success Manager Remote Jobs in Oregon

-ASG-

Customer Success Manager

OR · Remote

$70K - $100K/yr

Visual Matrix is looking for a Customer Success Manager to own the long-term success of an assigned ... Location Remote, United States.

DMI

Customer Success Manager

As a Customer Success Manager, you will play a vital role in identifying growth opportunities and ... Ability to work in front of a computer screen for long periods of time. Location: Remote, US ...

Epiq

Customer Success Manager

Portland, OR · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager ... Meaningful impact on how clients use and benefit from the platform. #LI-KS1 #LI-Remote The ...

New

Nuvem

Customer Success Manager

OR · On-site +1

Customer Success Manager (Full-Time Remote, Health Tech) Who We Are: NuvemRx helps community health ... on a remote-based team with a willingness to travel up to 15-20% of the time. Additional ...

Compliancy Group LLC.

Customer Success Manager

OR · Remote

$75K - $82K/yr

Our Customer Success Managers are central to that promise. This is a high-volume, relationship ... Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting ...

CARET

Customer Success Manager

$70K - $80K/yr

Overview We are seeking a results-driven Customer Success Manager focusing heavily on revenue ... Remote #LI-ST1

RLDatix

Customer Success Manager, Cohort

Customer Success Manager, Cohort US - Remote RLDatix (RLD) is on a mission to help raise the ... This is an exciting time to join RLDatix as we are building the CS function. We're looking for ...

Billtrust US Careers

Customer Success Manager

OR · On-site +1

The Customer Success Manager is a critical role responsible for engaging a portfolio of strategic customers and building each relationship into a mutually beneficial, long-term partnership. You will ...

Yoodli AI Roleplays

Growth Customer Success Manager

OR · On-site +1

$125K - $150K/yr

... in-time coaching. Leaders at companies like Google, Databricks, Snowflake, RingCentral ... We are targeting a East Coast based Remote hire. What's in it for you? * Huge impact opportunity:

Donorbox

Enterprise Customer Success Manager

OR · On-site +1

The Role As an Enterprise Customer Success Manager (eCSM) you will be pivotal in managing and ... Fully remote work from the comfort of your home * Generous time off policy of 21 days (birthday ...

New

Tines

Lead Customer Success Manager - West

OR · On-site +1

$190K - $220K/yr

This is a remote position that must be based in PST or MST. Role Overview As a Lead Customer ... time-to-value. * Operate as an Independent Bar-Raiser: Proactively build scalable Customer Success ...

Tines

Customer Success Manager II - West

OR · On-site +1

$125K/yr

This is a remote position that must be based in PST or MST. The Customer Success Manager role will ... At the same time, you will provide feedback to our Product and Engineering teams, helping us shape ...

Posit

Manager, Customer Success

OR · On-site +1

Posit is looking for a thoughtful and strategic Manager, Customer Success to help scale our growing ... Prior work in a fully remote, distributed team environment What You'll Accomplish Within 3 months ...

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All JobsTime Customer Success JobsFlex Time Customer Success Manager Remote JobsFlex Time Customer Success Manager Remote Jobs in Oregon

Flex Time Customer Success Manager Remote information

What is the difference between Flex Time Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectFlex Time Customer Success Manager RemoteCustomer Support Specialist Remote
CredentialsTypically requires experience in customer success, communication skills, and sometimes a bachelor's degreeOften requires customer service experience, communication skills, and high school diploma or equivalent
Work EnvironmentRemote, flexible hours, proactive engagement with clientsRemote, often scheduled shifts, reactive support
Industry UsageCommon in SaaS, tech, and service industriesWidely used across various industries including retail, tech, and healthcare

The main difference is that a Flex Time Customer Success Manager Remote focuses on building long-term client relationships and ensuring customer satisfaction proactively, often with flexible hours. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, typically within scheduled shifts. Both roles require strong communication skills but differ in scope and responsibilities.

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Cities in Oregon with the most Flex Time Customer Success Manager Remote job openings:

Flex Time Customer Success Manager Remote jobs near you

Customer Success Manager

-ASG-

OR • Remote

$70K - $100K/yr

Full-time

Re-posted 2 days ago

Job description

COMPANY DESCRIPTION

Visual Matrix is building the hospitality technology platform of choice. We help hotels maximize revenue, improve operations, and deliver exceptional guest experiences through innovative hospitality technology.
Our culture is customer-centric, collaborative, entrepreneurial, and built on a builder mindset. We move quickly, solve problems together, and empower our people to make an impact.

JOB DESCRIPTION

Visual Matrix is looking for a Customer Success Manager to own the long-term success of an assigned portfolio of high-value customers. You will drive product adoption, retention, renewals, and expansion opportunities while serving as a trusted advisor to your customers. You'll proactively manage customer health, partner cross-functionally with Sales, Product, Engineering, Support, and Implementation, and help customers realize measurable business value from the Visual Matrix platform.

You're Excited About This Opportunity Because You Will:
  • Manage a portfolio of high-value and high-potential customer accounts.
  • Own renewals and develop proactive renewal strategies.
  • Identify and drive expansion opportunities across your assigned accounts.
  • Conduct regular business reviews and success planning sessions.
  • Monitor customer health and proactively mitigate churn risk.
  • Partner with Product, Support, Sales, and Implementation to deliver an exceptional customer experience.
  • Maintain accurate customer data and account plans using CRM and customer success tools.
  • Use AI and analytics to identify trends, prioritize work, and improve customer outcomes.
We're Excited About You Because:
  • 3+ years of Customer Success, Account Management, or related B2B SaaS customer-facing experience.
  • Experience managing renewals and executive customer relationships.
  • Strong communication, presentation, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Hospitality technology, PMS, or hotel software experience is a plus.
  • Comfortable using AI to improve productivity and decision making.
  • Thrive in fast-paced, entrepreneurial environments.
Compensation and Benefits

Base Salary Range: $70,000- $100,000, part of a competitive total rewards package including an annual bonus, employer-paid benefits, L&D stipend and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Location

Remote, United States.

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