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Entry Level Customer Success Manager Remote Jobs in Oregon

Compliancy Group LLC.

Customer Success Manager

OR · Remote

$75K - $82K/yr

Our Customer Success Managers are central to that promise. This is a high-volume, relationship ... Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting ...

Experity

Client Success Manager - Full Time - Remote

OR · On-site +1

$66K - $90K/yr

Remote: Experity offers Team Members the opportunity to work remotely or in an office ... Own and manage a portfolio of accounts across multiple customer segments, ensuring high levels of ...

Cresta

AI Value Partner, Customer Analytics

OR · On-site +1

... with Customer Success Managers, Sales, Product, and Engineering . Your work will power ROI ... Work from home office stipend to help you succeed in a remote environment * Lunches and dinners ...

GHX

Delivery Manager I

OR · Remote

$23.55 - $29.32/hr

Works closely with Solutions Delivery, Sales, and Customer Success Managers to oversee all phases ... To view more details of our benefits, visit us here: #LI-Remote #LI-KL

AO Globe Life

Remote CSR Agent Entry Level

Portland, OR · On-site +1

$16.50 - $22/hr

Remote Client Success Specialist Company: Globe Life AO Location: Fully Remote At Globe Life AO ... Manage client inquiries and provide timely solutions. * Expand Your Reach: Utilize networking ...

Nexus HR Services

FQHC Billing Account Manager

OR · Remote

$60K - $65K/yr

FQHC Billing Account Manager - remote Compensation: $60,000 - $65,000 annually Nexus HR is seeking ... Strong communication, analytical, and organizational skills are essential for success in this ...

Nexus HR Services

FQHC Billing Account Manager

OR · Remote

$60K - $65K/yr

FQHC Billing Account Manager - remote Compensation: $60,000 - $65,000 annually Nexus HR is seeking ... Strong communication, analytical, and organizational skills are essential for success in this ...

Enumerate

Relationship Manager

OR · On-site +1

If remote, this role requires travel every other month to Fort Lauderdale, Florida. Key ... experience in Customer Success or Account Management * Strong customer service and project ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager Remote JobsEntry Level Customer Success Manager Remote Jobs in Oregon

Entry Level Customer Success Manager Remote information

What is the difference between Entry Level Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectEntry Level Customer Success Manager RemoteCustomer Support Specialist Remote
Primary RoleBuilds long-term customer relationships, ensures product adoption, and promotes customer retentionProvides technical or product assistance, resolves customer issues, and offers support
Required SkillsCommunication, relationship management, basic product knowledgeTechnical troubleshooting, communication, problem-solving
Work EnvironmentRemote, collaborative with sales and success teamsRemote, often focused on individual support tasks
Common CertificationsCustomer success or relationship management certifications (optional)Technical support or help desk certifications (optional)

While both roles are remote and involve customer interaction, the Entry Level Customer Success Manager focuses on fostering ongoing relationships and ensuring customer success, whereas the Customer Support Specialist primarily handles technical issues and immediate support needs. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Manager (Remote), and why are they important?

To thrive as an Entry Level Customer Success Manager (Remote), you generally need strong communication skills, a customer-focused mindset, and a bachelor’s degree or equivalent experience. Familiarity with CRM tools like Salesforce or HubSpot, as well as ticketing systems and basic data analysis, is often required. Exceptional problem-solving, active listening, and time management abilities help you build rapport and effectively address client needs in a remote environment. These skills ensure customer satisfaction, retention, and smooth collaboration with internal teams, which are critical to the organization's long-term success.

What is an Entry Level Customer Success Manager (Remote)?

An Entry Level Customer Success Manager (Remote) is a professional who helps new and existing clients get the most value from a company's products or services, working from a location outside the company's offices. They focus on building relationships, answering customer questions, resolving issues, and ensuring customer satisfaction. In an entry-level role, they often receive training and support to develop their skills in customer communication, problem-solving, and product knowledge. Their goal is to help customers achieve success with the product, which in turn supports customer retention and company growth.

What are some typical challenges faced by entry-level remote Customer Success Managers, and how can they be addressed?

Entry-level remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and managing effective communication across digital channels. To overcome these obstacles, it's important to be proactive in reaching out to customers, utilize collaboration tools efficiently, and schedule regular check-ins to foster engagement. Additionally, working closely with internal teams like sales and support can help you address client needs more effectively and ensure a smooth customer journey.
What are the most commonly searched types of Customer Success Manager Remote jobs in Oregon? The most popular types of Customer Success Manager Remote jobs in Oregon are:
What are popular job titles related to Entry Level Customer Success Manager Remote jobs in Oregon? For Entry Level Customer Success Manager Remote jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager Remote jobs in Oregon look for? The top searched job categories for Entry Level Customer Success Manager Remote jobs in Oregon are:
What cities in Oregon are hiring for Entry Level Customer Success Manager Remote jobs? Cities in Oregon with the most Entry Level Customer Success Manager Remote job openings:
Entry Level Customer Success Manager Remote jobs near you
Customer Success Manager

Customer Success Manager

Compliancy Group LLC.

OR • Remote

$75K - $82K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Our Customer Success Managers are central to that promise. This is a high-volume, relationship-driven role focused on one thing: helping clients get real value from the program they invested in, so they stay, grow, and trust CG as a long-term partner. You will manage a portfolio of core accounts, drive proactive engagement, and be the person clients hear from before a problem becomes a reason to leave. If you are organized, client-focused, and energized by the challenge of keeping a large book of accounts healthy and engaged, this role is built for you.

What you will do

  • Serve as the primary point of contact for a pooled portfolio of core accounts, focusing on retention, platform adoption, and customer satisfaction.
  • Drive proactive, repeatable engagement across your book so clients understand the platform, use it consistently, and see the value before renewal conversations begin.
  • Monitor account health and act early when engagement or satisfaction signals warrant attention.
  • Partner with Sales when expansion opportunities arise; while growth is not your primary responsibility, there are financial incentives to surface the right moments.
  • Work closely with Finance to resolve payment disputes, escalations, and account issues in a timely and professional way.
  • Collaborate with Support and Product to advocate for customer needs and contribute to process improvements that make the whole CX team stronger.
  • Direct clients to the right resources and channels for commercial conversations, without owning sales activities yourself.

What we are looking for

  • 2 or more years in Customer Success, Account Management, Client Services, or a related customer-facing role.
  • Strong organizational skills: you can manage a high volume of accounts and still give each one a consistent, thoughtful experience.
  • Excellent communication and relationship-building skills, with a genuine customer-first mindset.
  • Goal-oriented, particularly around retention and satisfaction targets.
  • Comfortable collaborating across teams including Finance, Product, and Support.
  • Experience in a subscription-based or SaaS business model is preferred.
  • Background in healthcare or healthcare compliance is a plus.
  • Bachelor's degree or equivalent professional experience welcomed.

What Compliancy Group offers

  • Competitive base salary plus performance bonus tied to gross retention rate, with additional financial incentives for surfacing expansion opportunities to the sales team.
  • Extensive onboarding and ongoing professional development focused on the platform, the compliance landscape, and the customer success motion.
  • Comprehensive benefits including medical, dental, vision, 401(k) with company match, and generous PTO.
  • A transparent, collaborative culture that takes customer impact seriously and invests in the people who deliver it.

Salary: $75,000-$82,000/year

Location: Remote, USA

PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels.

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