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Client Success Expert Jobs (NOW HIRING)

Ra

Customer Success Expert

San Francisco, CA · On-site

You will be part of a team that believes that believes in employees success! They are a dynamic ... Planning and scheduling client meetings * Taking care of any client requests in a timely manner

DocNetwork

Client Success Manager

Ann Arbor, MI

$6K/mo

Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ... You love being the go-to expert, understanding needs quickly and matching clients with the perfect ...

VentureBuilder

Client Success Manager

Ann Arbor, MI · On-site

Client Success Manager We are looking for a strategic, results-driven Client Success Manager to ... You love being the go-to expert, understanding needs quickly and matching clients with the perfect ...

Sunset

Client Success Manager

Manhattan, NY · On-site

Client Success Manager Due to continued growth, Sunset is expanding our client success team and ... Become a subject matter expert in corporate wind-downs, with the ability to seamlessly support ...

DocNetwork

Client Success Manager

Ann Arbor, MI · On-site

$6K/mo

Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ... You love being the go-to expert, understanding needs quickly and matching clients with the perfect ...

DocNetwork

Client Success Manager

Ann Arbor, MI

$6K/mo

Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ... You love being the go-to expert, understanding needs quickly and matching clients with the perfect ...

Morgan Stanley

Manager, Client Success

Sandy, UT

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... Demonstrated success with explaining complex issues or topics to non-expert team members ...

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... Demonstrated success with explaining complex issues or topics to non-expert team members ...

Sunsets HQ Corp.

Client Success Manager

New York, NY · On-site

$90K - $135K/yr

As a Client Success Manager at Sunset, you will own a dedicated set of clients through the entire ... Become a subject matter expert in corporate wind-downs, with the ability to seamlessly support ...

Xnurta

Client Success Manager

Portland, OR · Remote

... expert services that give advertisers unparalleled advantages. Our technology enables both ... The Client Success Management Team is client-centric and understands customer needs in all that ...

Fragomen, Del Rey, Bernsen & Loewy, LLP

OR · On-site

Fragomen's Client Success Supervisor position will provide you with the opportunity to make an ... As a subject matter expert (SME) in I-9 Employment Eligibility, E-Verify, Fragomen's I-9 Service ...

New

Quinsite

Client Success Manager

Myrtle Point, OR · Remote

As a trusted advisor, and a content subject matter expert (SME), you will bridge strategy with ... Client Success & Adoption * Educate and empower clients to utilize Quinsite's platform effectively ...

Quinsite

Client Success Manager

OR · On-site +1

As a trusted advisor, and a content subject matter expert (SME), you will bridge strategy with ... Client Success & Adoption * Educate and empower clients to utilize Quinsite's platform effectively ...

Phreesia

Client Success Associate

$50K - $70K/yr

Client Success Associates work alongside Phreesia's experienced team of Client Success Managers to ... Act as the Subject Matter Expert and product Super User for the existing client base, implement new ...

DiligenceVault

Client Success Manager

Manhattan, NY · Remote

$90K - $105K/yr

We are now seeking a Client Success Manager in the Midwest to help us continue transforming the ... Become a subject-matter expert on DiligenceVault capabilities including RFP, DDQ, and workflow ...

Quinsite

Client Success Manager

OR · Remote

As a trusted advisor, and a content subject matter expert (SME), you will bridge strategy with ... Client Success & Adoption * Educate and empower clients to utilize Quinsite's platform effectively ...

Octanner

Client Success Specialist

Salt Lake City, UT · On-site +1

Our Culture by Design approach provides expert services to organizations looking to create great ... Client Success Specialists (CSS) are responsible for the success of our client's solutions. CSS ...

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Client Success Expert information

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$32.5K

$83.1K

$140K

How much do client success expert jobs pay per year?

As of Jun 5, 2026, the average yearly pay for client success expert in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Expert, and why are they important?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a Client Success Expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What does a Client Success Expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

More about Client Success Expert jobs
What cities are hiring for Client Success Expert jobs? Cities with the most Client Success Expert job openings:
What states have the most Client Success Expert jobs? States with the most job openings for Client Success Expert jobs include:
What job categories do people searching Client Success Expert jobs look for? The top searched job categories for Client Success Expert jobs are:
Client Success Expert jobs near you
Infographic showing various Client Success Expert job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 56% Full Time, 40% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Expert

Ra

San Francisco, CA • On-site

Full-time

Posted 2 days ago

Job description

Company Description

Why us?

You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you! 

They are an equal opportunity employer and value diversity at our company.

Job Description

Your responsibilities:

  • Planning and scheduling client meetings 
  • Taking care of any client requests in a timely manner 
  • Participating in client calls and site visits 
  • Maintaining notes from each client interaction 
  • Generating reports and presentations 
Qualifications

We'd love to hear from you, if:

  • You have 2 years of experience in a professional services environment 
  • You have 1-2 year sales experience selling solutions or consultative sales and customer service 

Education Qualification: Bachelors Degree

Work Authorization: US Citizen / Green Card Holder



Additional Information

All your information will be kept confidential according to EEO guidelines.

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