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Client Success Expert Jobs (NOW HIRING)

At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers ...

You will be part of a team that believes that believes in employees success! They are a dynamic ... Planning and scheduling client meetings * Taking care of any client requests in a timely manner

Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ... You love being the go-to expert, understanding needs quickly and matching clients with the perfect ...

Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ... You love being the go-to expert, understanding needs quickly and matching clients with the perfect ...

Title: Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay ... You love being the go-to expert, understanding needs quickly and matching clients with the perfect ...

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... Demonstrated success with explaining complex issues or topics to non-expert team members ...

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... Demonstrated success with explaining complex issues or topics to non-expert team members ...

Client Success Manager

New York, NY · On-site

$90K - $135K/yr

As a Client Success Manager at Sunset, you will own a dedicated set of clients through the entire ... Become a subject matter expert in corporate wind-downs, with the ability to seamlessly support ...

... expert services that give advertisers unparalleled advantages. Our technology enables both ... The Client Success Management Team is client-centric and understands customer needs in all that ...

As a Client Success Manager, you'll be the trusted partner to our employer clients, ensuring they ... expert, and relationship builder, directly influencing client retention, product adoption, and ...

OR · On-site

Fragomen's Client Success Supervisor position will provide you with the opportunity to make an ... As a subject matter expert (SME) in I-9 Employment Eligibility, E-Verify, Fragomen's I-9 Service ...

New

As a trusted advisor, and a content subject matter expert (SME), you will bridge strategy with ... Client Success & Adoption * Educate and empower clients to utilize Quinsite's platform effectively ...

Client Success Associates work alongside Phreesia's experienced team of Client Success Managers to ... Act as the Subject Matter Expert and product Super User for the existing client base, implement new ...

As a trusted advisor, and a content subject matter expert (SME), you will bridge strategy with ... Client Success & Adoption * Educate and empower clients to utilize Quinsite's platform effectively ...

Client Success Manager

Manhattan, NY · Remote

$90K - $105K/yr

We are now seeking a Client Success Manager in the Midwest to help us continue transforming the ... Become a subject-matter expert on DiligenceVault capabilities including RFP, DDQ, and workflow ...

Our Culture by Design approach provides expert services to organizations looking to create great ... Client Success Specialists (CSS) are responsible for the success of our client's solutions. CSS ...

As a trusted advisor, and a content subject matter expert (SME), you will bridge strategy with ... Client Success & Adoption * Educate and empower clients to utilize Quinsite's platform effectively ...

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Client Success Expert information

See salary details

$32.5K

$83.1K

$140K

How much do client success expert jobs pay per year?

As of Jun 4, 2026, the average yearly pay for client success expert in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Expert, and why are they important?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a Client Success Expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What does a Client Success Expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

More about Client Success Expert jobs
What cities are hiring for Client Success Expert jobs? Cities with the most Client Success Expert job openings:
What states have the most Client Success Expert jobs? States with the most job openings for Client Success Expert jobs include:
Infographic showing various Client Success Expert job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 56% Full Time, 40% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Client Success Expert (Remote)

Client Success Expert (Remote)

Infuse

Manhattan, NY • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Overview Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same.

INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You\'ll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients\' businesses.

INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy. Key Responsibilities Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to client needs and objectives Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment Assist with challenging client requests or issue escalations as needed Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.

Requirements Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales Strong communication and interpersonal skills Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment. Empathetic understanding of client needs and ability to address them effectively Ability to address challenges and proactively offer solutions. If you\'re passionate about building meaningful relationships and delivering top-notch client experiences, we\'d love to hear from you.

Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don\'t miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law.

We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger. #J-18808-Ljbffr