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Client Success Expert Jobs in Kansas (NOW HIRING)

Intuit

Tax Expert

Topeka, KS

$823/hr

Additionally, you will play a key role in growing TurboTax's client base within the local community ... your success. This role is nonexempt and requires onsite presence at a TurboTax location in the ...

Klutch MFM

Customer Success Specialist

Overland Park, KS · On-site

$45K/yr

Our client MFM partners is looking to add to their excellent team Take a look at the team and the ... Be the Expert: Stay sharp on UPS and LTL policies (we'll help you master the details!). What You ...

Corpay

Client Services Manager

Wichita, KS · On-site

Corpay will set you up for success by providing: * Assigned workspace in Wichita, KS * Company ... Subject matter expert for all policies and procedures within CLS * Proven strong interpersonal ...

corpay

Client Services Manager

Wichita, KS

Corpay will set you up for success by providing: * Assigned workspace in Wichita, KS * Company ... Subject matter expert for all policies and procedures within CLS * Proven strong interpersonal ...

corpay

Client Services Manager

Wichita, KS · On-site

Corpay will set you up for success by providing: * Assigned workspace in Wichita, KS * Company ... Subject matter expert for all policies and procedures within CLS * Proven strong interpersonal ...

Commerce Bancshares

Private Client Advisor

Wichita, KS · On-site

$72K - $85K/yr

It's about helping people find financial safety and success, helping businesses thrive, and making ... Leverage the expertise of internal partners and expert resources to ensure integrated delivery of ...

Commerce Bank

Private Client Advisor

Wichita, KS · On-site

$72K - $85K/yr

It's about helping people find financial safety and success, helping businesses thrive, and making ... Leverage the expertise of internal partners and expert resources to ensure integrated delivery of ...

Intuit

Tax Expert - Onsite

Topeka, KS · On-site

$823/hr

Additionally, you will play a key role in growing TurboTax's client base within the local community ... your success. This role is nonexempt and requires onsite presence at a TurboTax location in the ...

Intuit

Tax Expert - Local

Topeka, KS

$823/hr

Additionally, you will play a key role in growing TurboTax's client base within the local community ... your success. This role is nonexempt and requires onsite presence at a TurboTax location in the ...

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All JobsClient Success Expert JobsClient Success Expert Jobs in Kansas

Client Success Expert information

What are the key skills and qualifications needed to thrive as a Client Success Expert, and why are they important?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a Client Success Expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What does a Client Success Expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

What job categories do people searching Client Success Expert jobs in Kansas look for? The top searched job categories for Client Success Expert jobs in Kansas are:
What cities in Kansas are hiring for Client Success Expert jobs? Cities in Kansas with the most Client Success Expert job openings:
Client Success Expert jobs near you
Infographic showing various Client Success Expert job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.

Client Success Representative (Remote)

Demand.com

Wichita, KS • Remote

Full-time

Re-posted 4 days ago

Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment