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Client Success Expert Jobs (NOW HIRING)

Oracle

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... including expert medical opinion 2. Short term disability and long term disability 3. Life ...

Oracle Corporation

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... including expert medical opinion 2. Short term disability and long term disability 3. Life ...

Gartner

Client Success Associate

Irving, TX · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... including expert medical opinion 2. Short term disability and long term disability 3. Life ...

Oracle Corporation

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... including expert medical opinion 2. Short term disability and long term disability 3. Life ...

RYNO Strategic Solutions

Client Success Manager

... internal expert teams. You will guide the strategic direction for your clients, helping them ... Mentor Client Success Coordinators * Build strong relationships with both clients and the RYNO team

Gartner, Inc.

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Gartner

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Gartner

Client Success Associate

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... including expert medical opinion 2. Short term disability and long term disability 3. Life ...

Oracle

Client Success Specialist

Denver, CO · Hybrid

$25.29 - $40.43/hr

The Oracle Health Client Success and Renewals organization is responsible for customer longevity ... including expert medical opinion 2. Short term disability and long term disability 3. Life ...

Gartner

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Gartner

Client Success Associate

Fort Myers, FL · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Eversana

Client Success Manager

Memphis, TN · On-site

The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA ... Be an expert on EVERSANA Channel Management. * Lead cross-functional teams as required and ...

Gartner

Client Success Associate

Fort Myers, FL · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

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Showing results 41-60

All JobsClient Success Expert Jobs

Client Success Expert information

See salary details

$32.5K

$83.1K

$140K

How much do client success expert jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success expert in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success expert?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a client success expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What does a client success expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

More about Client Success Expert jobs
What cities are hiring for Client Success Expert jobs? Cities with the most Client Success Expert job openings:
What states have the most Client Success Expert jobs? States with the most job openings for Client Success Expert jobs include:
What job categories do people searching Client Success Expert jobs look for? The top searched job categories for Client Success Expert jobs are:
Client Success Expert jobs near you
Infographic showing various Client Success Expert job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Client Success Specialist

CPI Card Group

Littleton, CO • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

CPI Card Group rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Overview
The Client Success Specialist is responsible for managing and improving the client experience by ensuring that all client needs are understood and satisfied, while acting as the subject matter expert and voice of the customer. This is accomplished through building meaningful relationships, delivering timely and effective communication and promptly responding to and resolving any unforeseen issues. The Client Success Specialist interacts with multiple internal departments, communicates with internal and external customers daily, and ensures the cards are produced as specified by the client. The client services specialist is a self-starter, proactive thinker, and a go-getter. The Client Success Specialist will support their assigned Client Operations team which may include Cards, Collateral, or Personalization (Central or Instant Issuance).
Responsibilities
  • Lead effective meetings with clients and partners, performing prompt follow-up for identified action items
  • Collaborate with dedicated cross-functional experts to lead investigation into issues and provide quick and effective resolutions
  • Analyze client data, providing program solutions efficiently and accurately.
  • Communicate timelines, both internally and externally.
  • Coordinate with internal departments, including graphics, IT, and production, to ensure all customer needs are met in a timely manner.
  • Conduct thorough needs analysis for assigned conversions or projects and seek support from customers based on needs.
  • Understand and manage client expectations and service needs by building and maintaining positive relationships (both internal and external)
  • Ensure the timely and accurate delivery of client communications; document activity in internal CRM
  • Identify trends and develop customer specific solutions in collaboration with cross-functional expertise
  • Bridge unique client needs with internal expertise to provide creative and appropriate solutions
  • Exceed client expectations by introducing and implementing new and developing solutions and service enhancements
  • Maintain daily/weekly/monthly Key Performance Indicators (KPIs) for clients and serve as integral contributor to the regular Quarterly Business Review (QBR) process
  • Ensure coordination of accurate billing, timely processing of client orders, response to inquiries and scheduling or attending meetings/calls, as needed.

Pay range depending on experience: $57k-70k, plus bonus potential
Qualifications
  • Strong analytical problem-solving skills, identifying and resolving unique problems.
  • Excellent written and oral communication skills as well as strong interpersonal skills.
  • Demonstrated critical thinking, strong organizational and process-oriented skills including ability to handle multiple projects and details simultaneously and accurately, including good decision making and troubleshooting skills
  • Demonstrated ability to interact and collaborate effectively with others in a diverse environment and to build and maintain positive, professional relationships both internally and externally, and in-person or virtually.
  • Ability to handle pressure of multiple deadlines while maintaining composure and professionalism.
  • Demonstrated ability to deliver client-focused solutions based on client needs
  • Strong customer service and communication skill, including active listening, meeting facilitation, and presenting.
  • Proficient in Microsoft Excel and Word; VBA/Macros
  • Skilled in managing multiple concurrent projects, activities and tasks under time constraints
  • Proficient communication skills including reading, writing and speaking in English.

Requirements:
  • Bachelor's Degree in Business or Communications, or equivalent experience
  • 2+ years of client services and/or account management experience
  • Retail banking or financial service industry experience, preferred

Physical Demands:
  • Work is conducted primarily in a seated position with extensive use of office equipment and requires walking, bending, reaching, and stooping on an occasional basis. Frequently required to work at a desk on a computer. Work involves dealing with detail, accuracy, and extensive human interaction.

This role requires the ability to work from home in a virtual environment, where the following is required;
  • reliable high-speed Internet access (hot-spot not acceptable)
  • dedicated distraction-free home work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Company Overview:
CPI Card Group® is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. Learn more at www.cpicardgroup.com.
Benefits:
Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401(k) with a competitive company match percentage.
CPI is an Equal Opportunity Employer, including disability/vets. A complete background including drug screen is contingent upon hire.

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