ZipRecruiter

Log In

1

Client Success Expert Jobs (NOW HIRING)

Guidepoint

Client Success Manager

New York, NY · On-site

$75K/yr

Experience working with or using expert networks is a plus * Intellectual curiosity, adaptability ... At Guidepoint, our success relies on the diversity of our employees, advisors, and client base ...

EVERSANA

Client Success Manager

Memphis, TN

The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA ... Be an expert on EVERSANA Channel Management. * Lead cross-functional teams as required and ...

Gartner, Inc.

Client Success Associate

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Machinify

Client Success Leader

Become an expert on company platform(s) to support client workflow, delivery, and user onboarding ... customer success, or similar role) * Proven track record for cultivating and influencing ...

Grubhub Holdings Inc.

Client Success Manager

Chicago, IL · Hybrid

$88K - $110K/yr

Serve as a trusted product expert, providing tailored recommendations and solutions to help clients ... Demonstrated success in a B2B Account Management or Client Success role, with a strong track record ...

Gartner

Client Success Associate

Irving, TX · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Wonder Group, Inc.

Client Success Manager

Chicago, IL · Hybrid

$88K - $110K/yr

Serve as a trusted product expert, providing tailored recommendations and solutions to help clients ... Demonstrated success in a B2B Account Management or Client Success role, with a strong track record ...

Gartner

Client Success Partner

Irving, TX · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Grubhub

Client Success Manager

Chicago, IL · Hybrid

$88K - $110K/yr

Serve as a trusted product expert, providing tailored recommendations and solutions to help clients ... Demonstrated success in a B2B Account Management or Client Success role, with a strong track record ...

Blue Margin

Client Success Manager

Fort Collins, CO · Hybrid

$75K - $95K/yr

As a Client Success Manager, you'll guide C-suite executives through their data journey, ensuring ... Expert-level communication and negotiation skills at the executive level * Experience leading cross ...

Wonder Group, Inc.

Client Success Manager

Chicago, IL · On-site

$88K - $110K/yr

Serve as a trusted product expert, providing tailored recommendations and solutions to help clients ... Demonstrated success in a B2B Account Management or Client Success role, with a strong track record ...

Gartner

Client Success Partner

Irving, TX · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Gartner, Inc.

Client Success Partner

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Gartner, Inc.

Client Success Partner

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Gartner, Inc.

Client Success Partner

Irving, TX · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Gartner

Client Success Partner

Fort Myers, FL · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

Gartner

Client Success Partner

Irving, TX · Remote

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and ...

next page

Showing results 1-20

All JobsClient Success Expert Jobs

Client Success Expert information

See salary details

$32.5K

$83.1K

$140K

How much do client success expert jobs pay per year?

As of Jun 27, 2026, the average yearly pay for client success expert in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a client success expert?

A client success expert is a professional responsible for ensuring clients achieve their desired outcomes with a company's products or services. They build strong relationships, provide support, and often use customer relationship management (CRM) tools to monitor client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Client Success Expert, and why are they important?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a Client Success Expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What does a Client Success Expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

How can I make 2000 a week working from home?

A Client Success Expert can potentially earn $2,000 weekly by providing high-quality customer support, building strong client relationships, and demonstrating expertise in communication and problem-solving. Achieving this income may require working full-time hours, developing specialized skills, and gaining experience in the field. Some roles also offer performance-based bonuses or commissions that can increase earnings.

What jobs pay 10,000 a month without a degree?

A Client Success Expert can earn $10,000 or more per month through high-value client management, sales commissions, or performance bonuses, especially in industries like SaaS or consulting. Success in such roles often depends on strong communication skills, industry knowledge, and experience rather than formal degrees.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

How much does a CSM get paid?

A Client Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, and strong communication and CRM skills are often required for the role.
More about Client Success Expert jobs
What cities are hiring for Client Success Expert jobs? Cities with the most Client Success Expert job openings:
What states have the most Client Success Expert jobs? States with the most job openings for Client Success Expert jobs include:
What job categories do people searching Client Success Expert jobs look for? The top searched job categories for Client Success Expert jobs are:
Client Success Expert jobs near you
Infographic showing various Client Success Expert job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 13% Part Time, 3% Temporary, and 10% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Client Success Manager

Client Success Manager

Guidepoint

New York, NY • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Overview:
Play a vital role in Guidepoint's success.
Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Corporate Healthcare client base OR our Institutional Investment/Equity client base. As a liaison for our clients and salespeople, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line. Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you will collaborate cross-functionally to maximize usage of our offering among our active trials and current subscribing clients. This highly visible position will involve working closely with the Insights group heads to develop strategic plans for enhancing client engagement and retention.
This is a hybrid role located in New York City.
What You'll Do:
  • Serve as an advocate for the Insights product with clients and foster three-dimensional relationships with key stakeholders
  • Develop personalized engagement plans for each client depending on areas of focus
  • Monitor and drive client engagement through direct outreach efforts: direct emails, product demonstrations, virtual and onsite meetings
  • Collaborate with sales team to ensure timely renewals and drive upsell opportunities
  • Acquire valuable feedback and insights from clients to inform product development, marketing strategies, and sales efforts

What You Have:
  • Bachelors or masters degree from an accredited University,
  • 2+ years of professional work experience, with a focus on B2B product sales
  • Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers, and ability to engage with senior business leaders with innovative content and ideas
  • Excellent communication skills, with the ability to distill complex issues into clear and concise messages
  • Experience working with or using expert networks is a plus
  • Intellectual curiosity, adaptability, and a team-first collaborative approach
  • Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results

What You Have:
  • Bachelor's degree from an accredited college/university with major / degree preference, as applicable
  • Years of experience requirement(s) with specific skills, as applicable
  • Years of experience requirement(s) with specific technologies or kind of work, as applicable
  • Excellent written and verbal communication skills
  • Demonstrated ability to work independently and in a team atmosphere with minimal supervision
  • Strong focus on quality, attention to detail, and addressing client needs

What We Offer:
The annual base salary minimum for this position starts at $75,000. Additionally, this position is eligible for an annual discretionary bonus based on performance.
You will also be eligible for the following benefits:
  • 15 PTO days, 10 legal holidays, and sick days
  • Comprehensive medical, dental, and vision plans
  • Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
  • Commuter benefits and a corporate gym rate
  • Development opportunities through the LinkedIn Learning platform
  • Free snacks and beverages in the office
  • Friday happy hour and "Summer Fridays"
  • Year-round corporate athletic league
  • Casual work environment, team building, and other social events

About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
#LI- SP1
#LI-HYBRID
Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.
Compensation
$75,000-$75,000 USD

Apply