ZipRecruiter

Log In

2

Work From Home Customer Success Manager Remote Jobs

Stryker

Customer Success Manager (Remote)

Phoenix, AZ · Remote

$116K - $193K/yr

Work Flexibility: Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive ...

Stryker

Customer Success Manager (Remote)

Kalamazoo, MI · Remote

$116K - $193K/yr

Work Flexibility: Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive ...

Stryker

Customer Success Manager (Remote)

Cincinnati, OH · Remote

$116K - $193K/yr

Work Flexibility: Remote The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive ...

Govcio LLC

Customer Success Manager (Remote)

Own a portfolio of internal customers and build deep relationships across their organizations, from ... Help workgroups set up their resources and migrate their work loads * Collaborate with the on-prem ...

Neumo Group LLC.

Customer Success Manager (Remote)

Our Customer Success Managers (CSM) are passionate, skilled, and knowledgeable in the areas of renewal strategy, deal architecture, customer negotiation and along with having the ability to work in ...

Neumo Group LLC.

Customer Success Manager (Remote)

Our Customer Success Managers (CSM) are passionate, skilled, and knowledgeable in the areas of renewal strategy, deal architecture, customer negotiation and along with having the ability to work in ...

Stryker

Customer Success Manager (Remote)

$116K - $193K/yr

... value from their investment in the Stryker Vocera portfolio. They drive solution adoption post ... Minimum 4 years of relatable work experience required in customer success, account management or ...

Stryker

Customer Success Manager (Remote)

$116K - $193K/yr

... value from their investment in the Stryker Vocera portfolio. They drive solution adoption post ... Minimum 4 years of relatable work experience required in customer success, account management or ...

Stryker

Customer Success Manager (Remote)

$116K - $193K/yr

... value from their investment in the Stryker Vocera portfolio. They drive solution adoption post ... Minimum 4 years of relatable work experience required in customer success, account management or ...

Stryker

Customer Success Manager (Remote)

$116K - $193K/yr

... value from their investment in the Stryker Vocera portfolio. They drive solution adoption post ... Minimum 4 years of relatable work experience required in customer success, account management or ...

Stryker

Customer Success Manager (Remote)

$116K - $193K/yr

... value from their investment in the Stryker Vocera portfolio. They drive solution adoption post ... Minimum 4 years of relatable work experience required in customer success, account management or ...

Stryker

Customer Success Manager (Remote)

$116K - $193K/yr

... value from their investment in the Stryker Vocera portfolio. They drive solution adoption post ... Minimum 4 years of relatable work experience required in customer success, account management or ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers ... Excellent time management and administrative abilities with a keen focus to detail. * Other ...

Stryker

Customer Success Manager (Remote)

$116K - $193K/yr

... value from their investment in the Stryker Vocera portfolio. They drive solution adoption post ... Minimum 4 years of relatable work experience required in customer success, account management or ...

Stryker

Customer Success Manager (Remote)

$116K - $193K/yr

... value from their investment in the Stryker Vocera portfolio. They drive solution adoption post ... Minimum 4 years of relatable work experience required in customer success, account management or ...

Nevis

Customer Success Manager - Remote

The Role We are looking for a mission-driven Customer Success Manager to help make our customer ... from the field into our offices. You'll work closely with a hyper-talented team of AI engineers ...

previous pagenext page

Showing results 21-40

All Jobsremote JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsWork From Home Customer Success Manager Remote Jobs

Work From Home Customer Success Manager Remote information

See salary details

$32.5K

$83.1K

$140K

How much do work from home customer success manager remote jobs pay per year?

As of Aug 22, 2026, the average yearly pay for work from home customer success manager remote in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does a work from home customer success manager do?

A Work From Home Customer Success Manager is responsible for building and maintaining strong relationships with customers to ensure they are satisfied with a company’s products or services. Working remotely, they proactively assist customers, address concerns, and help them achieve their goals through the effective use of the product. Their duties often include onboarding new clients, providing product training, resolving issues, and acting as the main point of contact for customer inquiries. By working from home, they utilize digital communication tools to stay connected with clients and internal teams. Their ultimate goal is to drive customer retention and foster long-term loyalty.

What are the key skills and qualifications needed to thrive as a work from home customer success manager, and why are they important?

To thrive as a Work From Home Customer Success Manager, you need strong communication, problem-solving abilities, and experience with account management, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms such as Salesforce or Zendesk and proficiency in virtual communication tools are typically required. Exceptional empathy, organizational skills, and the ability to work independently set top performers apart in this role. These skills ensure customers are supported effectively, driving satisfaction and retention in a remote environment.

What are some typical challenges faced by remote customer success managers, and how can they be addressed?

Remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and maintaining clear communication across virtual channels. To overcome these, it's important to use video calls, regular check-ins, and collaborative tools to foster connection and transparency with clients and internal teams. Additionally, proactively managing your schedule and prioritizing tasks can help you stay organized and responsive, which is crucial for delivering high-quality customer support and driving customer satisfaction in a remote setting.

What is the difference between Work From Home Customer Success Manager Remote vs Work From Home Account Manager Remote?

AspectWork From Home Customer Success Manager RemoteWork From Home Account Manager Remote
CredentialsTypically requires a bachelor's degree in business, marketing, or related field; customer success certifications are a plusUsually requires a bachelor's degree; sales or account management certifications can be beneficial
Work EnvironmentRemote, collaborative with customer success teams, and client-facingRemote, focused on managing client accounts, sales, and renewals
Employer & Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and service sectors

Both roles are remote, client-focused positions in similar industries. Customer Success Managers focus on onboarding, retention, and customer satisfaction, while Account Managers emphasize managing client accounts, renewals, and upselling. The key difference lies in their primary objectives: retention versus sales growth.

More about Work From Home Customer Success Manager Remote jobs

What cities are hiring for Work From Home Customer Success Manager Remote jobs?

Cities with the most Work From Home Customer Success Manager Remote job openings:

What states have the most Work From Home Customer Success Manager Remote jobs?

States with the most job openings for Work From Home Customer Success Manager Remote jobs include:

What job categories do people searching Work From Home Customer Success Manager Remote jobs look for?

The top searched job categories for Work From Home Customer Success Manager Remote jobs are:

Work From Home Customer Success Manager Remote jobs near you
Infographic showing various Work From Home Customer Success Manager Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager (Remote)

Stryker

Phoenix, AZ • Remote

$116K - $193K/yr

Full-time

Posted 6 days ago

Job description

Work Flexibility: Remote

The Customer Success Manager helps customers achieve their strategic objectives and extracts maximum value from their investment in the Stryker Vocera portfolio. They drive solution adoption post-deployment for defined customers, support retention and expansion of our solutions alongside account executives and serve as a customer consultant. They establish and maintain long-term relationships with client executives and champions, ensuring that activities are closely aligned with business strategy and intended success metrics. They will proactively engage with customers to develop a deep understanding of customers' business objectives and be able to identify and articulate how our solution supports the achievement of those goals, driving increased volume and breakthrough performance throughout the customer life cycle. They are responsible for understanding the 'health' of our customers, ensuring they grow into solution advocates.

What you will do:

  • Manage the relationship with designated customers by providing guidance to enhance current systems and anticipate future needs
  • Ensure prompt issue resolution, coordinate necessary resources, lead communications, document statuses, anticipate risks and opportunities
  • Understand each customer's unique goals, challenges, and requirements and identify improvement opportunities and recommend solutions
  • Track customer usage and engagement, creating and sharing regular reports on customer health and progress
  • Build expertise with the Stryker solution system design, deployment, administration as well as end user training
  • Provide guidance and advice to customers on how to maximize the value of their investments
  • Anticipate the customers' needs and propose alternate solutions to resolve technical and organizational challenges which slow the rate of expansion
  • Monitor contract renewals, identify upselling opportunities, and ensure a high renewal rate

What you need:

Required:

  • Bachelor's degree required
  • Minimum 4 years of relatable work experience required in customer success, account management or related field
  • Healthcare industry experience with knowledge of clinical operations, patient care workflows, healthcare technology, or health system organizational structures

Preferred:

  • Experience building and maintaining customer relationships through all phases of a technical system implementation lifecycle
  • Strong communication skills with the proven ability to use technology to present concepts and articulate business value and return on investment
  • Technical expertise with databases, wireless networking, mobile voice clients, system administration, and distributed systems architectures

United States of America Pay Ranges:

  • Puerto Rico: $77,700 - $129,500 USD Annual
  • USN: $89,300 - $148,800 USD Annual
  • US5: $93,800 - $156,200 USD Annual
  • US10: $98,200 - $163,700 USD Annual
  • US15: $102,700 - $171,100 USD Annual
  • US20: $107,200 - $178,600 USD Annual
  • US30: $116,100 - $193,400 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 20%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Apply