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Client Success Advisor Jobs in Raymore, MO (NOW HIRING)

Ascend Learning

Client Success Consultant

Leawood, KS · On-site

As a trusted advisor to healthcare executives and workforce leaders, the Client Solutions ... Success is measured by client retention, customer satisfaction, buyer advocacy, utilization, and ...

Northwestern Mutual

Financial Advisor

Leawood, KS · On-site

$137K - $250K/yr

Overview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a ... History of success in relationship-building or client-facing roles * Excellent time-management ...

Northwestern Mutual

Financial Advisor

Leawood, KS · On-site

$137K - $250K/yr

Overview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a ... History of success in relationship-building or client-facing roles * Excellent time-management ...

Northwestern Mutual

Financial Advisor

Olathe, KS · On-site

$137K - $250K/yr

Overview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a ... History of success in relationship-building or client-facing roles * Excellent time-management ...

Northwestern Mutual

Financial Advisor

Leawood, KS · On-site

$137K - $250K/yr

Overview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a ... History of success in relationship-building or client-facing roles * Excellent time-management ...

Northwestern Mutual

Financial Advisor

Leawood, KS · On-site

$137K - $250K/yr

Overview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a ... History of success in relationship-building or client-facing roles * Excellent time-management ...

Northwestern Mutual

Financial Advisor

Leawood, KS · On-site

$137K - $250K/yr

Overview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a ... History of success in relationship-building or client-facing roles * Excellent time-management ...

Northwestern Mutual

Financial Advisor

Leawood, KS · On-site

$61K - $250K/yr

Overview Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a ... History of success in relationship-building or client-facing roles * Excellent time-management ...

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Client Success Advisor information

See Raymore, MO salary details

$21.1K

$51.5K

$86.4K

How much do client success advisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success advisor in Raymore, MO is $51,531.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $58,800.00 per year, depending on experience, location, and employer.

What is a client success advisor?

A Client Success Advisor is a professional who works with clients to ensure they have a positive experience with a company's products or services. Their main goal is to build strong relationships, address client needs, and help clients achieve their desired outcomes. They often provide onboarding support, ongoing education, and act as a liaison between the client and internal teams. By proactively addressing concerns and identifying opportunities for improvement, Client Success Advisors help increase client satisfaction and retention.

What skills and qualifications are needed to thrive as a client success advisor?

To thrive as a Client Success Advisor, you need strong interpersonal skills, a background in customer service or account management, and often a relevant bachelor's degree. Familiarity with CRM software like Salesforce, customer support platforms, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and empathy help build lasting client relationships and resolve issues proactively. These skills ensure clients receive value from services, driving satisfaction, retention, and business growth.

How does a client success advisor typically collaborate with other departments to enhance the client experience?

As a Client Success Advisor, collaboration with departments such as Sales, Product, and Support is essential to ensure that clients achieve their desired outcomes. You will often act as a bridge, communicating client feedback and needs to internal teams, helping to prioritize feature requests or address service issues. This role requires strong interpersonal skills and proactive communication to align resources and maintain a seamless client journey. Regular meetings and shared documentation are common practices to facilitate effective cross-functional collaboration.

What is the difference between Client Success Advisor vs Customer Support Specialist?

AspectClient Success AdvisorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in client management or account managementHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentProactively manages client accounts, builds relationships, and ensures satisfactionResponds to customer inquiries, troubleshooting, and resolving issues
Employer & Industry UsageUsed in SaaS, consulting, and service industries focusing on client retentionCommon across tech, retail, and service sectors for customer assistance

The main difference is that a Client Success Advisor focuses on proactive relationship management and ensuring long-term client success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles require strong communication skills, but the Advisor role emphasizes strategic engagement and account growth.

What job categories do people searching Client Success Advisor jobs in Raymore, MO look for?

The top searched job categories for Client Success Advisor jobs in Raymore, MO are:

What cities near Raymore, MO are hiring for Client Success Advisor jobs?

Cities near Raymore, MO with the most Client Success Advisor job openings:

Client Success Advisor jobs near you

Client Success Consultant

Ascend Learning

Leawood, KS • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Ascend Learning rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

11th of 226 rated education and training

Job description

We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
WHAT YOU'LL DO
StaffGarden, a brand of Ascend Learning, is hiring Client Solutions Consultant to serve as the primary strategic partner for assigned healthcare workforce clients throughout their entire customer lifecycle, from implementation through renewal and expansion. The role is responsible for driving customer success, executive engagement, product adoption, retention, and growth while serving as the first point of escalation for client needs and business challenges.
As a trusted advisor to healthcare executives and workforce leaders, the Client Solutions Consultant develops deep partnerships that align StaffGarden solutions with organizational workforce objectives. This role collaborates closely with Product, Engineering, Support, Finance, Legal, Sales, and Implementation teams to deliver exceptional client outcomes, maximize value realization, and identify opportunities for growth and expansion. Success is measured by client retention, customer satisfaction, buyer advocacy, utilization, and revenue growth.
WHERE YOU'LL WORK
This position will have the flexibility to work remotely within the United States. Living within the Eastern or Central time zone preferred.
HOW YOU'LL SPEND YOUR TIME
Strategic Account Ownership
  • Serve as the primary point of contact for an assigned portfolio of healthcare workforce clients throughout the customer lifecycle.
  • Build and maintain relationships with executive sponsors, senior leaders, and operational stakeholders.
  • Lead recurring business reviews and strategic planning sessions to demonstrate value realization, platform impact, utilization trends, and workforce outcomes.
  • Develop and maintain account plans that align client business objectives with StaffGarden solutions.
  • Monitor account health and proactively address risks that may impact client satisfaction, retention, or growth.
Client Success & Problem Resolution
  • Serve as the first point of escalation for all client concerns, including implementation delays, adoption challenges, billing issues, competitive threats, support concerns, and stakeholder turnover.
  • Coordinate cross-functional resources to ensure timely resolution of customer issues.
  • Advocate internally on behalf of clients and drive accountability for customer outcomes.
  • Ensure seamless transitions between sales, implementation, and ongoing account management phases.

Revenue Retention & Expansion
  • Lead contract renewal planning and execution efforts across assigned accounts.
  • Identify and pursue expansion opportunities that increase client value and support growth objectives.
  • Partner with Finance, Legal, and Sales teams to facilitate renewals, amendments, statements of work, and commercial discussions.
  • Support achievement of retention, expansion, and new bookings goals.

Client Onboarding & Adoption
  • Lead strategic onboarding sessions for new clients to establish priorities, success measures, governance structures, and implementation objectives.
  • Partner with implementation and support teams to drive successful adoption and utilization.
  • Develop strategies to increase customer engagement, platform adoption, and measurable business outcomes.
Market Expertise & Product Advocacy
  • Serve as a subject matter expert for StaffGarden workforce solutions and healthcare workforce challenges.
  • Support sales activities through product expertise, customer references, conference participation, and industry presentations.
  • Gather client feedback and collaborate with Product and Engineering teams to inform product direction and roadmap priorities.
  • Communicate market trends, customer needs, and competitive insights across the organization.

WHAT YOU'LL NEED
  • 5+ years of experience in nursing professional development, client success, client engagement, account management, healthcare consulting, workforce technology, or customer-facing SaaS roles.
  • Bachelor's degree in Business, Healthcare Administration, Nursing, Human Resources, Management, or a related field required.
  • Clinical background (RN preferred) or nursing professional development expertise strongly preferred.
  • Advanced degree (MBA, MSN, MHA, MPH) preferred.
  • Relevant professional certifications preferred. NPD-BC preferred.
  • Experience managing executive-level stakeholder relationships.
  • Experience owning or supporting contract renewals, account growth, or customer retention initiatives.
  • Experience working with healthcare systems, hospitals, workforce management, scheduling, staffing, labor operations, or healthcare technology solutions preferred.
  • Demonstrated success working across Product, Engineering, Support, Sales, Finance, and Operations teams.
  • Ability to travel up to 20%.

HIRING RANGE
The current full-time, annualized base pay hiring range for this role is $100,800.00-$144,210.00. In accordance with applicable state laws, we are providing the expected pay range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.
BENEFITS
  • Health, dental, and vision insurance
  • Company paid life Insurance
  • 401(k) with company match
  • Paid time off and parental leave
  • Employee assistance program
  • Other wellness programs such as Headspace and Airvet
  • Charitable matching program

Fostering A Sense of Belonging
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.

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