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Customer Account Specialist Jobs (NOW HIRING)

Nolato AB

Customer Account Specialist

Royalton, VT · On-site

Our Customer Account Specialists support our Customers by maintaining orders, responding to inquiries and service issues. Apply now * Nolato Group * Careers * Open positions * Nolato Vermont

Nolato AB

Customer Account Specialist

Royalton, VT · On-site

Our Customer Account Specialists support our Customers by maintaining orders, responding to inquiries and service issues. Apply now * Nolato Group * Careers * Open positions * Nolato Vermont

CEI

Customer Account Specialist

Norfolk, VA

$17.50/hr

Customer Account Specialist Location : Norfolk, VA Schedule : Fully Onsite Rate : $17.50/hour W2 We are seeking a Customer Account Specialist to join the Customer Account Management team. This ...

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Addison Group

Customer Account Specialist

Gastonia, NC · On-site

$55K - $60K/yr

Customer Account Specialist Industry: Manufacturing / Distribution / Consumer Products Location: Charlotte, NC Assignment Type: Direct Hire | Full-Time Pay: $55000 - $60000 / Year Work Schedule:

Cordia

Customer Account Specialist

Minneapolis, MN · On-site

$80K - $100K/yr

Customer Account Specialist The Customer Account Specialist reports to the Business Development Manager and supports the Business Development Manager by owning day-to-day customer relationship ...

Copyright Clearance Center

Customer Account Specialist

$50K - $55K/yr

Customer Account Specialist The Customer Account Specialist supports our publisher and academic customer base. Through the use of email, phone and chat, you will utilize strong communication and ...

Amcor

Customer Account Specialist

Oshkosh, WI · On-site

This is the first of three levels of Account Specialists within the Customer Service group. The level I has the basic knowledge and abilities to perform the below responsibilities and will initially ...

Amcor plc

Customer Account Specialist

Oshkosh, WI · On-site

This is the first of three levels of Account Specialists within the Customer Service group. The level I has the basic knowledge and abilities to perform the below responsibilities and will initially ...

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How much do customer account specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer account specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.92 per hour, depending on experience, location, and employer.

What is a customer account specialist?

A Customer Account Specialist is a professional responsible for managing and maintaining relationships with clients or customers on behalf of a company. They handle account inquiries, process orders, resolve issues, and ensure customer satisfaction by addressing concerns promptly. Their role often includes updating account information, coordinating with other departments, and providing product or service information to clients. Customer Account Specialists play a crucial part in retaining customers and supporting the overall sales process.

How does a customer account specialist typically collaborate with other departments to resolve client issues?

As a Customer Account Specialist, you'll frequently work cross-functionally with teams such as sales, billing, and technical support to address client concerns. Collaboration often involves relaying customer feedback, clarifying account details, and coordinating solutions to ensure a seamless client experience. Regular communication and teamwork are essential, as you act as the main point of contact and advocate for your clients, ensuring their needs are met efficiently and accurately. This collaborative environment helps you develop a broad understanding of the company’s operations and can open doors for career growth within different departments.

What are the key skills and qualifications needed to thrive as a customer account specialist, and why are they important?

To thrive as a Customer Account Specialist, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM software, Excel, and order management systems is typically required. Excellent communication, problem-solving, and relationship-building abilities help distinguish top performers in this role. These skills are vital for ensuring customer satisfaction, efficient account management, and long-term business success.

How much does a customer account specialist make in the US?

The average salary for a customer account specialist in the US is around $40,000 to $50,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced specialists with certifications or advanced skills can earn higher salaries. Many positions also offer benefits such as health insurance and paid time off.

Is a customer account specialist an entry-level job?

A customer account specialist position is often considered entry-level, especially for those with strong communication and customer service skills. Many roles require minimal prior experience, but some employers may prefer candidates with related experience or certifications in customer service or sales. Advancement opportunities typically involve gaining experience and developing specialized knowledge of company products or systems.
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Customer Account Specialist jobs near you
Infographic showing various Customer Account Specialist job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $51,063 per year, or $24.5 per hour.

Customer Account Specialist

Nolato AB

Royalton, VT • On-site

Full-time

Posted 6 days ago

Job description

Do you have excellent communication, time management and organization skills? Our Customer Account Specialists support our Customers by maintaining orders, responding to inquiries and service issues.
Apply now
  1. Nolato Group
  2. Careers
  3. Open positions
  4. Nolato Vermont
  5. Customer Account Specialist

Nolato is a global leader in precision injection molding and contract manufacturing for the world's most successful healthcare, automotive, and industrial OEMs.
Join an organization that is respected throughout the industry for our advanced technology, quality, and innovation - all while enjoying the benefits of stable ownership, a collaborative culture, professional development, continuing education, global opportunities, and an exceptional benefits package.
The Customer Account Specialist supports customers in a manufacturing environment by managing orders, responding to inquiries, and service issues. This role plays a key part in our sales goals, maintaining delivery expectations, and strengthening customer relationships.
Essential Duties and Responsibilities
  • Lead and manage day-to-day customer service operations such as new order entry, maintaining the price history file, and open order reporting.
  • Notifies customers of delivery information once the order has been acknowledged by manufacturing. Reconciles with customer any differences between requested delivery and acknowledged delivery dates.
  • Responsible for maintaining system for order & customer correspondence.
  • Responsible for tracking the delivery.
  • Serves as liaison between the customer and other internal departments.
  • Coordinate with both production and shipping teams to prevent service disruptions. Interacts with Nolato GWs Business Unit Managers & Field Sales staff to service customer accounts and to meet annual sales goals and objectives established for various accounts.
  • Focus on monthly sales and maintain quarterly and annual customer Forecasts.
  • Serve as the primary point of contact for assigned customers, maintaining continuity across both Vermont sites.
  • Maintain RMA process from initiation through resolution.

Qualifications:
  • Bachelor's Degree and/or 5-7 years related.
  • Proficient in Microsoft Office Suite & Windows operating systems.
  • Excellent communication, time management and organizational.
  • Ability to manage multiple priorities and accounts.
  • Must be able to function well in a team-oriented.
  • Flexibility to work additional hours when needed.
  • Professional.
  • Some travel.
  • Must have a continuous improvement mindset.
  • Fluency in Spanish a plus.

Apply