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Customer Account Specialist Jobs (NOW HIRING)

This Customer Account Specialist opportunity with an established aerospace company could be the perfect next step in your career! This company has been repairing and servicing aircraft windows for ...

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Our Customer Account Specialists support our Customers by maintaining orders, responding to inquiries and service issues. Apply now * Nolato Group * Careers * Open positions * Nolato Vermont

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Customer Account Specialist information

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How much do customer account specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer account specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.92 per hour, depending on experience, location, and employer.

What is a customer account specialist?

A Customer Account Specialist is a professional responsible for managing and maintaining relationships with clients or customers on behalf of a company. They handle account inquiries, process orders, resolve issues, and ensure customer satisfaction by addressing concerns promptly. Their role often includes updating account information, coordinating with other departments, and providing product or service information to clients. Customer Account Specialists play a crucial part in retaining customers and supporting the overall sales process.

How does a customer account specialist typically collaborate with other departments to resolve client issues?

As a Customer Account Specialist, you'll frequently work cross-functionally with teams such as sales, billing, and technical support to address client concerns. Collaboration often involves relaying customer feedback, clarifying account details, and coordinating solutions to ensure a seamless client experience. Regular communication and teamwork are essential, as you act as the main point of contact and advocate for your clients, ensuring their needs are met efficiently and accurately. This collaborative environment helps you develop a broad understanding of the company’s operations and can open doors for career growth within different departments.

What are the key skills and qualifications needed to thrive as a customer account specialist, and why are they important?

To thrive as a Customer Account Specialist, you need strong organizational skills, attention to detail, and a background in business administration or a related field. Familiarity with CRM software, Excel, and order management systems is typically required. Excellent communication, problem-solving, and relationship-building abilities help distinguish top performers in this role. These skills are vital for ensuring customer satisfaction, efficient account management, and long-term business success.

How much does a customer account specialist make in the US?

The average salary for a customer account specialist in the US is around $40,000 to $50,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced specialists with certifications or advanced skills can earn higher salaries. Many positions also offer benefits such as health insurance and paid time off.

Is a customer account specialist an entry-level job?

A customer account specialist position is often considered entry-level, especially for those with strong communication and customer service skills. Many roles require minimal prior experience, but some employers may prefer candidates with related experience or certifications in customer service or sales. Advancement opportunities typically involve gaining experience and developing specialized knowledge of company products or systems.
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What cities are hiring for Customer Account Specialist jobs?

Cities with the most Customer Account Specialist job openings:

Who are the top companies hiring for Customer Account Specialist jobs?

The top employers for Customer Account Specialist jobs are:

What states have the most Customer Account Specialist jobs?

States with the most job openings for Customer Account Specialist jobs include:

Infographic showing various Customer Account Specialist job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $51,063 per year, or $24.5 per hour.

Customer Account Specialist

Verstela

Kent, WA

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Have at least 2 years of customer service or account management experience? This Customer Account Specialist opportunity with an established aerospace company could be the perfect next step in your career!

This company has been repairing and servicing aircraft windows for nearly 40 years. They support commercial and military aviation customers and have built a reputation for quality, precision, and customer service.

In this Customer Account Specialist role, you'll be the primary point of contact for customers, helping coordinate repairs, communicate inspection findings, prepare quotes, and resolve customer concerns. You'll work closely with multiple departments in a professional office environment where your communication and problem-solving skills will directly contribute to customer satisfaction and operational success.

This is a full-time, Temp-to-Hire opportunity. It's a great way to get your foot in the door with the growing aerospace industry while gaining valuable experience with a respected company that offers excellent benefits, quarterly bonuses, and long-term career stability upon permanent hire.

Customer Account Specialist Duties:
o Serve as the primary point of contact for customers 
o Investigate customer concerns, identify solutions, and coordinate resolutions
o Generate and submit repair quotes based on customer requirements and repair findings
o Communicate inspection findings and repair information to customers
o Process work orders, purchase orders, invoices, approvals, pricing, and delivery information within the ERP system

Schedule:
o Day Shift
o Monday-Friday, 7:00 a.m. to 3:30 p.m.

Pay: $25.00-$30.00 per hour

Customer Account Specialist Requirements:
o At least 2 years of customer service or account management experience
o High School Diploma or GED
o Experience using Microsoft Office, including Excel for basic formulas and tables
o Strong written and verbal communication skills

Benefits offered by Verstela to temporary employees:
o Medical
o Dental
o Vision
o Short Term Disability
o Term Life and AD and D
o Identity Theft Protection
o Prescription Plan
o 401(K) Retirement Savings Plan

Benefits offered by employer upon permanent hire:
o Medical, Dental and Vision Insurance
o Life Insurance
o 401(k) with 5 percent company match
o Paid Time Off 
o Tuition Reimbursement
o Health Savings Account and Flexible Spending Account
o Employee Assistance Program
o Quarterly Bonus Opportunities

Location: Kent, WA

Interested in this Customer Account Specialist opportunity? Apply now!

This Client who we are staffing for participates in the E-Verify program. Learn more at E-Verify.gov.