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Dart Customer Service Jobs (NOW HIRING)

$17.25 - $22.75/hr

... customer service. Maintaining an attitude of approachability and willingness to assist in troubleshooting with customers and Dart Bank departments as needed. They thrive in our ever-changing ...

$17.25 - $22.75/hr

... customer service. Maintaining an attitude of approachability and willingness to assist in troubleshooting with customers and Dart Bank departments as needed. They thrive in our ever-changing ...

$26 - $33/hr

... customer service. Maintaining an attitude of approachability and willingness to assist in troubleshooting with customers and Dart Bank departments as needed. They thrive in our ever-changing ...

$141K - $233K/yr

Develops and directs programs which provide transportation services through the DART Local ... and external customers; acts with customers in mind; establishes and maintains effective ...

Marketing Specialist

Des Moines, IA · On-site

$65K - $75K/yr

... DART) services, and support the organization's strategic goals and priorities. The position plays a key role in maintaining and optimizing customer-facing communication channels, including DART ...

$209K - $500K/yr

... customer service throughout all its operations and programs. This position provides policy guidance, advice, and strategy to the DART Board of Directors regarding strategic policy and problem solving ...

$43K - $72K/yr

... Service - Police - Non sworn (EEO-SubCategory) General Summary: Responsible for inspecting customer fares on DART rail system to ensure customers are riding with valid passes, responds with ...

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Dart Customer Service information

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$9

$18

$26

How much do dart customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for dart customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Dart Customer Service representatives?

Dart Customer Service representatives are professionals who assist customers using Dart public transit services, such as buses and trains. They handle inquiries about schedules, routes, fares, and policies, and help resolve issues related to lost items, complaints, or service disruptions. Their role is crucial in ensuring a positive experience for riders by providing timely and accurate information, as well as addressing concerns efficiently. Representatives may work at call centers, transit stations, or through online platforms to support customers. Excellent communication, problem-solving, and knowledge of transit operations are essential skills for this role.

What is the difference between Dart Customer Service vs Dart Call Center Representative?

AspectDart Customer ServiceDart Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote customer support settingCall center environment, inbound/outbound calls
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & ComparisonCustomer service roles in DartCall center roles in Dart

Both roles involve assisting customers within Dart's logistics and delivery industry. Dart Customer Service typically focuses on resolving customer inquiries and issues via various communication channels, while Dart Call Center Representatives primarily handle inbound and outbound calls. The skills and credentials overlap significantly, but the work environment and daily tasks may differ slightly based on the communication method used.

What are some common challenges faced by Dart Customer Service representatives, and how are they typically addressed?

Dart Customer Service representatives often encounter challenges such as managing high call volumes, resolving complex customer issues, and maintaining up-to-date knowledge of Dart products and services. To address these challenges, teams usually participate in regular training sessions, use knowledge bases for quick reference, and rely on strong teamwork to share best practices. Collaboration with other departments, such as technical support or logistics, also helps in providing accurate solutions and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dart Customer Service representative, and why are they important?

To excel as a Dart Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and Dart’s specific service protocols is typically required. Patience, empathy, and a positive attitude help you manage diverse customer interactions and resolve issues effectively. These skills ensure excellent customer experiences, reinforce brand loyalty, and contribute to efficient service operations.
More about Dart Customer Service jobs
What cities are hiring for Dart Customer Service jobs? Cities with the most Dart Customer Service job openings:
What states have the most Dart Customer Service jobs? States with the most job openings for Dart Customer Service jobs include:
Infographic showing various Dart Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Pneu-Dart Customer Care Provider

Pneu-Dart Customer Care Provider

Pneu-Dart

Williamsport, PA • On-site

$20.50/hr

Full-time

Re-posted 2 days ago


Job description

Title: Customer Care Provider
Reports To: Director of Customer Experience
  • Ideal for Work-Life Balance: No nights or weekends!
  • Team Member focused!
  • Family-oriented!
  • Clean, bright, safe, friendly work environment!
  • Team Appreciation Lunch Fridays!
  • Located in Barbours, PA - 15 miles outside of Williamsport, PA.

Summary:
Pneu-Dart, Inc. is the leading global provider of remote delivery systems. We utilize innovative in-house design systems to produce products for the animal livestock and wildlife industries.
Aligned with our commitment to exceptional customer experience, we are seeking a Customer Care Provider (CCP) who delivers organized, professional, and timely support to our customers while serving as a knowledgeable ambassador for the Pneu-Dart brand. This role requires strong organizational, planning, and communication skills, along with the ability to travel periodically to corporate events and trade shows to represent the company throughout the year.
Responsibilities:
Aligned with the PDI Core Values, our Customer Care Providers (CCPs) deliver exceptional, organized, and prompt care to our valued customers. Embracing teamwork, we take pride in:
  • Managing front-line telephone queues, offering firsthand expertise on products, services, and ongoing campaigns.
  • Maintaining and overseeing client accounts within the Order Management System (OMS).
  • Ensuring accurate data entry, meticulous attention to detail, and clear documentation.
  • Addressing clients' needs and concerns comprehensively, striving for one-call resolutions whenever feasible.
  • Providing timely responses to all email inquiries, aiming for a 24-hour turnaround.
  • Processing online orders, proactively engaging with clients to provide valuable insights and product education.
  • Adhering to all procedures and guidelines, ensuring compliance in every transaction.
  • Handling daily closings, monthly statements, and other tasks as required.
  • Assisting with various customer needs as they arise.
  • Traveling periodically throughout the year to corporate events, trade shows, and industry functions, representing Pneu-Dart in a professional, organized, and customer-focused manner

Knowledge, Skills & Abilities
  • Proficient in Enhanced Call Control, balancing efficiency with the acquisition of necessary customer information.
  • Possesses a customer-focused mindset with strong interpersonal skills and the ability to gauge customer sentiment.
  • Works effectively in diverse team settings, fostering collaboration.
  • Demonstrates clear written and verbal communication skills, along with active listening abilities.
  • Familiarity with basic accounting procedures.
  • Efficient in time management, adaptable to fluctuating business demands.
  • Exhibits an outgoing personality while maintaining composure in high-pressure situations.
  • Proficiency in Office Suite programs, including word processing, spreadsheets, and calendar management.
  • Flexible and capable of adjusting daily schedules to meet customer and business needs.

Education & Experience
  • High School Diploma/GED or equivalent required.
  • Associates degree in business administration or equivalent experience preferred.
  • Ideally possesses 2-4 years of experience in customer service, call center operations, or a related field.

Mental and Physical Requirements
  • Capable of fulfilling the responsibilities of the role, with or without reasonable accommodation.

Pneu-Dart, Inc is equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.