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Dart Customer Service Jobs (NOW HIRING)

Pneu-Dart

Customer Care Provider

Williamsport, PA

$14.50 - $19.75/hr

Summary: Pneu-Dart, Inc. is the leading global provider of remote delivery systems. We utilize ... Managing front-line telephone queues, offering firsthand expertise on products, services, and ...

Pneu-Dart

Customer Care Provider

Williamsport, PA · On-site

$20.50/hr

Summary: Pneu-Dart, Inc. is the leading global provider of remote delivery systems. We utilize ... Managing front-line telephone queues, offering firsthand expertise on products, services, and ...

Pneu-Dart

Customer Care Provider

Williamsport, PA · On-site

Summary: Pneu-Dart, Inc. is the leading global provider of remote delivery systems. We utilize ... Managing front-line telephone queues, offering firsthand expertise on products, services, and ...

Pneu-Dart, Inc

Customer Care Provider

Williamsport, PA

$14.50 - $19.75/hr

Summary: Pneu-Dart, Inc. is the leading global provider of remote delivery systems. We utilize ... Managing front-line telephone queues, offering firsthand expertise on products, services, and ...

Dart

$141K - $233K/yr

Develops and directs programs which provide transportation services through the DART Local ... and external customers; acts with customers in mind; establishes and maintains effective ...

Dart

$209K - $500K/yr

... customer service throughout all its operations and programs. This position provides policy guidance, advice, and strategy to the DART Board of Directors regarding strategic policy and problem solving ...

Dart Bank

Personal Banker

Mason, MI · On-site

$16.75 - $20.50/hr

Has basic knowledge of Dart Bank products and services. * Assist customers with deposit account openings and maintenance requests. * Identifies appropriate products through need based questioning to ...

Dart Container

Long Haul Driver

Horse Cave, KY · On-site

... our customers and are seen as essential to our success. Ready to drive your future with Dart ... service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of our ...

Dart Container

Truck Driver

Mason, MI

... our customers and are seen as essential to our success. Ready to drive your future with Dart ... service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of our ...

Dart Container

Shuttle Driver

Leola, PA

... our customers and are seen as essential to our success. Ready to drive your future with Dart ... service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of our ...

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Dart Customer Service information

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How much do dart customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for dart customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Dart Customer Service representatives?

Dart Customer Service representatives are professionals who assist customers using Dart public transit services, such as buses and trains. They handle inquiries about schedules, routes, fares, and policies, and help resolve issues related to lost items, complaints, or service disruptions. Their role is crucial in ensuring a positive experience for riders by providing timely and accurate information, as well as addressing concerns efficiently. Representatives may work at call centers, transit stations, or through online platforms to support customers. Excellent communication, problem-solving, and knowledge of transit operations are essential skills for this role.

What is the difference between Dart Customer Service vs Dart Call Center Representative?

AspectDart Customer ServiceDart Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote customer support settingCall center environment, inbound/outbound calls
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & ComparisonCustomer service roles in DartCall center roles in Dart

Both roles involve assisting customers within Dart's logistics and delivery industry. Dart Customer Service typically focuses on resolving customer inquiries and issues via various communication channels, while Dart Call Center Representatives primarily handle inbound and outbound calls. The skills and credentials overlap significantly, but the work environment and daily tasks may differ slightly based on the communication method used.

What are some common challenges faced by Dart Customer Service representatives, and how are they typically addressed?

Dart Customer Service representatives often encounter challenges such as managing high call volumes, resolving complex customer issues, and maintaining up-to-date knowledge of Dart products and services. To address these challenges, teams usually participate in regular training sessions, use knowledge bases for quick reference, and rely on strong teamwork to share best practices. Collaboration with other departments, such as technical support or logistics, also helps in providing accurate solutions and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a Dart Customer Service representative, and why are they important?

To excel as a Dart Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and Dart’s specific service protocols is typically required. Patience, empathy, and a positive attitude help you manage diverse customer interactions and resolve issues effectively. These skills ensure excellent customer experiences, reinforce brand loyalty, and contribute to efficient service operations.
More about Dart Customer Service jobs
What cities are hiring for Dart Customer Service jobs? Cities with the most Dart Customer Service job openings:
What states have the most Dart Customer Service jobs? States with the most job openings for Dart Customer Service jobs include:
What job categories do people searching Dart Customer Service jobs look for? The top searched job categories for Dart Customer Service jobs are:
Dart Customer Service jobs near you
Infographic showing various Dart Customer Service job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual (Spanish/English) Customer Service Representative

Bilingual (Spanish/English) Customer Service Representative

Dart Container

Mason, MI • On-site

$13.50 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Dart Container rating

7.7

Company rating: 7.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

33rd of 110 rated packaging manufacturers

Job description

Provide exceptional customer service through the timely and accurate entering and reviewing of orders as well as responding and resolving customer related questions.

Day-to-Day Role:

  • Process customer orders and respond to routine customer inquiries
  • Effectively communicate with customers and internal departments on orders status and inquiries regarding order processing
  • Utilize customer service software to accept incoming workload and prioritize responses received from both internal and external customers
  • Consult and keep management apprised of non-standard order requests
  • With guidance from Supervisor, understand and interpret customer inquiries to determine the best options for resolution
  • Participate in department led training aimed at enhancing departmental knowledge and cross departmental collaboration
  • Utilize customer notes to accurately respond to inquiries and process orders

Core Skills and Qualifications:

The ideal candidate must possess all of the following:

  • High school diploma or equivalent
  • Customer service experience in an office environment
  • Excellent verbal and written skills necessary in order to communicate to internal and external customers
  • Strong attention to detail and accuracy
  • Ability to maintain composure when faced with stressful situations
  • Ability to independently multi-task when performing standard and routine processes
  • Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment, characterized by rapid change, minimal lead times, and multiple competing priorities
  • Ability to exhibited creativity and flexibility in solving customer problems
  • Spanish speaking and writing skills

Preferred Skills and Qualifications:

  • Six (6) months of customer service experience in a call/contact center environment
  • SAP experience

#LI-AD2

Overview: Dart makes everyday products that give people the freedom to enjoy the food & drinks they love, wherever they are. From to-go containers and dinnerware to tamper-evident food packaging and even the red SOLO cup, Dart products have been keeping people on the go and having fun for 65 years.  We're a family-owned, family-focused company of 12,000 employees united by a shared set of values and dedicated to providing exceptional customer service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of our ability to innovate, manufacture and lead the way with each new generation of quality products.

Benefits: Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts and more.

Dart Container is a drug-free workplace.  Candidates are subject to a drug test (excluding THC*/marijuana/cannabis) and background check at the time of offer.

*THC testing ONLY when such testing is required by law.
Dart Container is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

https://www.dartcontainer.com/eeoaa/

If you have a disability and need an accommodation to access this website or for the application process, you should call Dart at (800) 545-3278 Ext 3370 or email us at ADArequests@dart.biz. Relay calls can be made by dialing 711 or the relay number for your state.

If you experience difficulty applying online, you may call (800) 545-3278 Ext 3390 or email us at applicationassistance@dart.biz for assistance.

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