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Gorgias Remote Jobs (NOW HIRING)

Over The Moon

Customer Care Manager

... remote teams. * Exceptional communication and interpersonal skills. * Proficient in customer service software (e.g., Zendesk, Freshdesk, Gorgias, Gladly). * Data-driven with the ability to analyze ...

Breeze Unlimited

Chief Operating Officer

Dallas, TX · Remote

Align and optimize: * Shopify * 3PL (Quiet / Stord) * internal tools (Gorgias, Klaviyo, etc ... Manage remote global team * Hold departments accountable for: * execution * performance * timelines

All JobsGorgias Remote Jobs

Gorgias Remote information

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$28

$32

$36

How much do gorgias remote jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for gorgias remote in the United States is $32.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.77 and $34.62 per hour, depending on experience, location, and employer.

How does working remotely for Gorgias impact daily collaboration with team members?

Working remotely at Gorgias means you'll collaborate with colleagues across different time zones and locations. To stay connected, teams rely heavily on digital communication tools like Slack, Zoom, and project management platforms. Regular stand-up meetings, clear documentation, and asynchronous updates are common practices to ensure everyone stays aligned. While remote work offers flexibility and autonomy, it also requires strong self-management and proactive communication to overcome the challenges of not sharing a physical workspace.

What is the difference between Gorgias Remote vs Customer Support Specialist?

AspectGorgias RemoteCustomer Support Specialist
CredentialsExperience with e-commerce platforms, basic technical skillsCustomer service experience, communication skills
Work EnvironmentRemote, online support for e-commerce clientsTypically office or remote, depending on company
Industry UsageCommon in e-commerce and SaaS sectorsWidespread across various industries
Search & Comparison IntentYesYes

The main difference is that Gorgias Remote refers to a remote support role specifically within e-commerce platforms like Gorgias, requiring technical knowledge of the platform. Customer Support Specialist is a broader role across industries, focusing on general customer service skills. Both roles can be remote, but Gorgias Remote is more specialized for e-commerce support teams.

What are the key skills and qualifications needed to thrive as a Gorgias Remote Customer Support Specialist, and why are they important?

To thrive as a Gorgias Remote Customer Support Specialist, you need strong communication abilities, problem-solving skills, and experience in customer service, often supported by familiarity with e-commerce platforms. Proficiency with the Gorgias helpdesk platform, ticketing systems, and integrations like Shopify or Magento is typically required. Empathy, patience, and adaptability are crucial soft skills for handling diverse customer inquiries and collaborating with remote teams. These skills ensure efficient, high-quality support that enhances customer satisfaction and strengthens brand loyalty in a remote work environment.

What is a Gorgias Remote job?

A Gorgias Remote job refers to a position with Gorgias, a customer support platform for e-commerce businesses, where employees work remotely rather than from a physical office. These roles can include customer support, engineering, sales, marketing, and more, all performed from any location with reliable internet access. Gorgias values flexibility and allows team members to collaborate virtually across different time zones. Remote employees benefit from a flexible work environment, global team culture, and opportunities for career growth.
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What cities are hiring for Gorgias Remote jobs? Cities with the most Gorgias Remote job openings:
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Gorgias Remote jobs near you
Infographic showing various Gorgias Remote job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 100% Hybrid job distribution, with an average salary of $68,000 per year, or $32.7 per hour.

Chief Operating Officer (Remote)

Breeze Unlimited

Dallas, TX • Remote

$1/hr

Full-time

Posted 13 days ago

Job description

Chief Operating Officer (COO) GUAPI

Job description:

About GUAPI

GUAPI is a fast-scaling global premium streetwear brand, with strong traction across the US, Japan, and Europe. Known for bold design, limited drops, and cultural relevance, GUAPI is now entering a critical phase: transitioning from a fast-growing brand into a structured, scalable, and investor-ready company.

Challenges You Will Solve

  • Lack of structured processes across operations, CX, and logistics
  • Improving systems between Shopify, 3PL, and internal workflows
  • Inefficient handling of preorders vs available inventory
  • Poor visibility on profitability and SKU-level performance
  • High dependency on manual work and team coordination
  • Growth initiatives not translating into consistent revenue
  • National & International growth to be fully structured

Key Responsibilities

1. Operational Structure & Execution

  • Build and implement SOPs across all departments (CX, logistics, wholesale, finance)
  • Fix operational inefficiencies in:
    • CX quality
    • inventory flow
    • preorder management
  • Ensure daily execution discipline across teams

2. Systems & Process Optimization

  • Align and optimize:
    • Shopify
    • 3PL (Quiet / Stord)
    • internal tools (Gorgias, Klaviyo, etc.)
  • Reduce manual errors (e.g., fulfillment mistakes, stock mismatches)
  • Implement scalable workflows and automation

3. Revenue Execution Support

  • Ensure growth initiatives actually translate into:
    • revenue
    • sell-through
  • Align:
    • marketing
    • wholesale
    • inventory strategy
  • Support better product drop planning (avoid cannibalization)

4. Team Management & Accountability

  • Introduce clear KPIs across all teams
  • Manage remote global team
  • Hold departments accountable for:
    • execution
    • performance
    • timelines
  • Maintain consistent quality across all departments every day.

5. Scaling Infrastructure

  • Build the internal structure required to scale from:
    • $12M $30M+ revenue
  • Define org structure (who to hire, when, and why)
  • Reduce founder dependency in operations

6. Financial & Reporting Readiness

  • Work closely with accounting to:
    • ensure accurate monthly P&L
    • improve inventory-based COGS tracking
  • Build investor-ready reporting
  • Prepare the company for:
    • due diligence
    • potential sale or fundraising

Ideal Candidate

  • 815+ years in operations / COO / Head of Operations roles
  • Experience scaling fashion / e-commerce / streetwear brands
  • Strong understanding of:
    • inventory & supply chain
    • DTC + wholesale models
  • Proven ability to:
    • fix messy operations
    • build structure from chaos
  • Experience preparing companies for:
    • investment or acquisition (big plus)
  • Highly execution-focused (not just strategy)

What We Offer

  • Competitive compensation (base + performance bonus)
  • High ownership and decision-making power
  • Direct collaboration with founder & leadership
  • Opportunity to structure and scale a global brand
  • Potential long-term upside tied to company growth