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Director Crm Implementation Jobs (NOW HIRING)

Novartis

Director, CRM Product Operations

East Hanover, NJ · On-site

$247K - $259K/yr

The Director, CRM Product Operations serves as the operational leader for the US CRM product ... and implementing scalable product operating models and standard ways of working. • Strong ...

Refresco

CRM Administrator

Tampa, FL · On-site

Responsibilities : • Work closely with external CRM implementation partners throughout the project lifecycle • Translate business requirements into clear, actionable specifications for ...

EPS

Director of CRM

Overview Director of CRM - Job Summary The Director of CRM is responsible for the strategic ... Partner with functional leaders to evaluate current processes and implement improvements within the ...

TripleLift

Associate Director, CRM Development

Chicago, IL · On-site

$130K - $150K/yr

Overview The Associate Director, CRM Development plays a critical role in architecting and scaling ... Evaluate, implement, and optimize new GTM technologies, serving as the internal subject matter ...

Columbia College

CRM Coordinator

Columbia, MO · On-site

$20.20/hr

Reporting to the Associate Director of CRM Operations, this position assists with data entry ... Participate in CRM project meetings and assist in implementing updates and new features. * Provide ...

New Home Star

HubSpot CRM Project Manager

Chicago, IL · Remote

$60K - $70K/yr

Direct experience managing HubSpot implementations strongly preferred * Strong understanding of CRM systems, workflows, automation, and reporting * Proven ability to manage multiple concurrent ...

Vanderbilt University

CRM Analyst

Nashville, TN · On-site

The CRM Analyst leverages Slate expertise to lead implementations, troubleshoot complex ... The CRM Analyst reports directly to the Director of Enrollment Operations and Systems. The Owen ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

... provide direct line management to team members as required. In this role, you will take full ... Ability to define, implement, and promote best practices in CRM and email marketing. * Strong ...

Ten Group

CRM Manager

New York, NY

... provide direct line management to team members as required. In this role, you will take full ... Ability to define, implement, and promote best practices in CRM and email marketing. * Strong ...

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Director Crm Implementation information

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How much do director crm implementation jobs pay per year?

As of Jun 8, 2026, the average yearly pay for director crm implementation in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does a Director of CRM Implementation do?

A Director of CRM Implementation is responsible for overseeing the planning, execution, and management of Customer Relationship Management (CRM) system projects within an organization. This role involves leading teams, coordinating with stakeholders, and ensuring that CRM solutions are tailored to meet business objectives. The director is also accountable for the successful adoption and integration of the CRM system, managing budgets and timelines, and optimizing processes to enhance customer engagement and data management. Their goal is to maximize the effectiveness of CRM tools to drive customer satisfaction and business growth.

What is the difference between Director Crm Implementation vs CRM Project Manager?

AspectDirector Crm ImplementationCRM Project Manager
CredentialsTypically requires extensive experience in CRM systems, leadership, and often a relevant degree or certificationsUsually needs project management certifications (PMP), CRM experience, and relevant education
Work EnvironmentLeads cross-functional teams, oversees strategy, and manages large-scale CRM implementationsManages specific projects, coordinates teams, and ensures project deliverables are met
Employer & Industry UsageCommon in large enterprises, tech firms, and consulting companiesFound across industries, especially in organizations implementing or upgrading CRM systems

The main difference is that the Director Crm Implementation focuses on strategic leadership and overseeing entire CRM initiatives, while the CRM Project Manager handles day-to-day project execution and coordination. Both roles require CRM knowledge, but the director role involves higher-level planning and decision-making.

What are some of the common challenges faced by a Director of CRM Implementation when rolling out a new CRM system across multiple departments?

A Director of CRM Implementation often encounters challenges such as aligning diverse departmental needs, managing stakeholder expectations, and ensuring user adoption across the organization. Balancing customization requests with system scalability, and integrating the new CRM with existing technologies can also pose hurdles. Successful directors typically address these challenges by fostering clear communication, leading cross-functional workshops, and establishing phased implementation plans that include training and feedback loops.

What are the key skills and qualifications needed to thrive as a Director CRM Implementation, and why are they important?

To thrive as a Director CRM Implementation, you need deep expertise in customer relationship management strategies, project management, and a relevant degree, often supported by experience in large-scale software deployment. Familiarity with major CRM platforms (such as Salesforce or Microsoft Dynamics), agile project methodologies, and certifications like PMP or Scrum Master are typically required. Strong leadership, stakeholder management, and problem-solving abilities set top performers apart in this role. These skills ensure successful CRM rollouts, user adoption, and alignment of technology with business goals.
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What are the most commonly searched types of Crm Implementation jobs? The most popular types of Crm Implementation jobs are:
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Director Crm Implementation jobs near you
Veeva CRM Implementation

Veeva CRM Implementation

NAVA Software Solutions

Jersey City, NJ • On-site

Full-time

Posted 21 days ago

Job description

NAVA Software solutions is looking for a Veeva CRM Implementation
Details:
Veeva CRM Implementation
Duration :6-12 months
Location: 100% Remote
Job Function:
The Implementation Consultant - Veeva CRM will be responsible for supporting implementation and upgrade projects around Veeva CRM (and related technologies)
Primary Responsibilities:
  • Partner with client Commercial Sales and Marketing, Market Access, Commercial Operations, and other stakeholders to implement Veeva CRM and related technology solutions in alignment with key business priorities.
  • Configure Veeva CRM to meet Business Requirements
  • Integrate Veeva CRM with other Veeva Commercial Cloud applications/data
  • Document Technical Requirements based on Business Requirements
  • Provide estimates and timelines to deliver functionality based on Business Requirements
  • Provide updates and status reports to the Project Manager around progress and any issues or blockers
  • Provide advice and guidance on functionality and implementation strategy for Veeva CRM

Qualifications:
  • Strong knowledge of Commercial Field teams' business strategies, processes, and operations within a commercial biotech/pharma environment
  • Veeva CRM configuration experience that includes Document Types, Objects, Object Lifecycles, Document Lifecycle, Workflows, Apex programming.
  • Strong understanding of Veeva CRM data model.
  • Veeva or Salesforce.com certification and minimum 3-5 years of hands-on experience configuring and administering Veeva CRM
  • Experience working with a Pharmaceutical, Biotech or Medical Device organization.
  • Experience working in an agile delivery environment.
  • Ability to handle multiple priorities and work under pressure.
  • Good functional knowledge of Life Sciences commercialization processes.
  • Expertise in the following areas is Required:

Veeva Sales CRM, Medical CRM, and Salesforce CRM
  • Familiarity with the following is a plus:

Experience with Commercial Data (KOL, HCP, HCO, Prescription, Sales Territories etc)
Experience with Ancillary Veeva products (OpenData, Link, Align, PromoMats etc)
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About NAVA Software Solutions

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NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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