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Crm Director Job Jobs (NOW HIRING)

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

Havas

CRM Director

San Francisco, CA · On-site

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

Diptyque

CRM Manager

New York, NY · On-site

This role reports to the CRM Director and partners closely with the CRM Manager, Insights & Analytics, the Ecommerce and Digital team, Marketing team, and Sales team. The ideal candidate is both a ...

GeBBS Healthcare Solutions

CRM Director - Healthcare

$130K - $150K/yr

GeBBS Healthcare Solutions is seeking an experienced Director of Client Relationship Management to lead strategic partnerships with healthcare organizations and serve as the executive bridge between ...

NorthWest Arkansas Community College

$75K/yr

The Director of CRM & Student Systems provides strategic leadership for the College's customer relationship management (CRM) platform implementation, strategy, governance, and performance across the ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

You will collaborate with stakeholders worldwide to scale and enhance our CRM capabilities and provide direct line management to team members as required. In this role, you will take full ownership ...

Vantage Recruiting

CRM Manager

Houston, TX

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Ten Group

CRM Manager

New York, NY · On-site

You will collaborate with stakeholders worldwide to scale and enhance our CRM capabilities and provide direct line management to team members as required. In this role, you will take full ownership ...

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Crm Director Job information

See salary details

$23.5K

$121.5K

$189.5K

How much do crm director job jobs pay per year?

As of Jul 26, 2026, the average yearly pay for crm director job in the United States is $121,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What is the highest salary of CRM?

The highest salary for a CRM Director can reach up to $150,000 to $200,000 annually, depending on experience, industry, and location. Senior roles with extensive experience and in large organizations may earn higher compensation, often supplemented with bonuses and benefits.

What are the 7 pillars of CRM?

The 7 pillars of CRM typically include strategy, customer data management, customer experience, technology, process, analytics, and integration. For a CRM Director, understanding these pillars helps in developing effective customer relationship strategies and selecting appropriate tools. Mastery of these areas supports successful CRM implementation and ongoing management.

What kind of jobs in media bring in $150,000 a year?

High-level media jobs such as media directors, senior producers, or executive roles in advertising and digital marketing can earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like analytics platforms and content management systems.

What does a director of CRM do?

A director of CRM oversees the development and execution of customer relationship management strategies to improve customer engagement, retention, and satisfaction. They analyze customer data, lead CRM teams, and implement tools like CRM software to optimize marketing and sales efforts. Strong leadership, data analysis skills, and knowledge of CRM platforms are essential for this role.

What is the difference between Crm Director Job vs Crm Manager Job?

AspectCrm Director JobCrm Manager Job
ResponsibilitiesOversees CRM strategy, leads teams, aligns CRM with business goalsManages CRM campaigns, analyzes customer data, supports CRM initiatives
Required CredentialsBachelor's/Master's in Marketing, Business, or related; CRM certificationsBachelor's in Marketing, Business; CRM certifications often preferred
Work EnvironmentSenior leadership, cross-departmental collaborationTeam-based, marketing or sales departments
Industry UsageCommon in large organizations with complex CRM needsFound in organizations of all sizes, more tactical role

The Crm Director Job typically involves strategic leadership and overseeing CRM initiatives at a high level, while the Crm Manager Job focuses on executing campaigns and managing day-to-day CRM activities. Both roles require similar credentials but differ in scope and seniority.

More about Crm Director Job jobs
What cities are hiring for Crm Director Job jobs? Cities with the most Crm Director Job job openings:
What are the most commonly searched types of Crm Job jobs? The most popular types of Crm Job jobs are:
What job categories do people searching Crm Director Job jobs look for? The top searched job categories for Crm Director Job jobs are:
Crm Director Job jobs near you
Infographic showing various Crm Director Job job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $121,522 per year, or $58.4 per hour.
CRM Director

CRM Director

Havas

San Francisco, CA • On-site

Full-time

Posted 18 days ago

Job description

Description
Position at Havas
DIRECTOR CRM
Summary
• Responsible for overall CRM planning and operations
Role: "Leader"
The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship Marketing and Direct Response. This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals:
• Develops and substantiates comprehensive, integrated CRM programs and solutions- using data-driven recommendations- all geared to help move the business forward
• Works to foster a team environment and knowledge sharing to ensure delivery of optimized RM that are on strategy, on time and within budget
• Builds and maintains strong relationships as a trusted CRM partner with client
• Represents the Agency's CRM leadership on a day-to-day basis with the Client and within the Agency, providing strategic vision and directing flawless execution
• Inspires, motivates and directs extended team-knowing how to balance pushback and challenging status quo with collaboration and partnership
• Comfortable partnering to co-develop market research that surfaces consumer insights all along the adoption and adherence pathway
• Ability to work seamlessly within an integrated, multichannel agency
• Passion for healthcare is a plus
Specific Responsibilities:
• Develop and maintain understanding of the client's business, products and market conditions
• Ensure strategic alignment of each CRM client project and integration with digital, in-office, GA TV/print, while serving as a valuable team member that works closely with account team and creative(s)
• Keep abreast and demonstrate application of current trends and advances in the marketplace and RM industry, both on- and off-line within and out of the category
• Work closely with extended team to write CRM project briefs, Message Matricies, Communications Architecture/Flows, Content Calendars, and other documents for clients and internal teams
• Develop segmentation strategy and optimize performance of targeted campaigns, messaging, and programs
• Demonstrate understanding of database, data flows, business rules and use the knowledge to create plans, recommendations, and optimizations
• Determine and monitor optimal channel planning for each program including making the business case and providing rationale for:
  • Email
  • Direct Mail
  • Telemarketing/Specialized phone services
  • In-office tactics
  • CRM-related Digital (sites, landing pages, registration, etc.)
  • Other Direct Response lead generation tactics

• Develop testing strategies, learning agenda, measurement plans, and KPIs
• Lead integrated analysis and own tactical and program optimization recommendations
• Partner with other agencies to deliver seamless experiences including:
• Develop CRM client recommendations and POVs that proactively deliver ideas to meet client objectives
Process and Organization
• Accurately assesses and secures resources to generate insightful client recommendations
• Aids in the education of all agency/client team members in CRM from process through best practices including formal on-boarding sessions as well as regular updates
• Ensures that company and client processes are defined and followed
• Participates in integrated team meetings with multiple agencies
Characteristics and Qualifications
• Requires at least 10 years' experience in marketing or communications
• Bachelor's degree or higher
• Demonstrates the skills to foster effective teamwork and strong relationships
• Demonstrates strong problem-solving skills, initiative, and consistently adds value
• Commands and fosters an environment of respect, collaboration and trust
• Strong analytic and problem-solving skills
• Demonstrates adaptability and flexibility
San Francisco

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