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Senior Crm Manager Jobs (NOW HIRING)

CSS, Inc

CRM Manager

Silver Spring, MD

The CRM Manager is the day-to-day manager of the federal client's CRM system (Salesforce) and is ... planners, and senior executives. Work with program offices to identify strategies to improve ...

Analysis Group, Inc.

CRM Manager

Boston, MA · On-site

Act as the liaison between senior stakeholders and the broader Marketing Operations team, serving as the go-to partner for CRM systems and data strategy. * Meet regularly with stakeholder groups to ...

Analysis Group, Inc.

CRM Manager

Boston, MA

Act as the liaison between senior stakeholders and the broader Marketing Operations team, serving as the go-to partner for CRM systems and data strategy. * Meet regularly with stakeholder groups ...

Ten Group

CRM Manager

New York, NY · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Ten Group

CRM Manager

Las Vegas, NV

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

Detroit Pistons

CRM Manager

Detroit, MI

The CRM Manager is responsible for managing and optimizing the organization's customer relationship management platform to increase customer insights, streamline processes, and support business ...

Ana Luisa

CRM Manager

New York, NY · On-site

In this role, you will own the full CRM ecosystem, including Email, SMS, Direct Mail, Membership, and lifecycle marketing. You will be responsible for building meaningful relationships with our ...

FrankCrum

CRM Manager

Clearwater, FL · On-site

Supports CRM Team with work such as workflows, automation, and pipelines. * Tracks and reports metrics and trends and reporting support. * Cleans and maintains all the data in the system (properties ...

La Mesa RV

Sr. CRM Specialist (19524)

Phoenix, AZ · On-site

The Sr. CRM Specialist is responsible for implementing, configuring, and maintaining the Microsoft Dynamics 365 CRM platform to support and enhance business operations. This is a techno-functional ...

Healthyline

Email Marketing & CRM Manager

Brooklyn, NY · On-site

$70K/yr

HealthyLine is looking for an Email Marketing & CRM Manager with a specialization in health & wellness marketing to join our dynamic team. This role is crucial for leveraging sophisticated email ...

Ashley Digital

Director, CRM

... to the senior manager responsible for calendar execution * Oversee lifecycle journey strategy ... Own the CRM testing roadmap: analyze results using established methods, determine next steps, and ...

Turo

Senior Manager, CRM Lifecycle

San Francisco, CA

$158K - $197K/yr

About the team As the Senior Manager - CRM, you will lead Turo's customer marketing strategy across the customer lifecycle globally. You'll drive business growth through activation, retention and ...

CONCEPT SERVICES, LTD

CRM Consultant

Akron, OH · On-site

$90K - $110K/yr

Partner with clients to execute go-to-market strategies, manage projects effectively, and engage senior stakeholders to drive impactful change. Decision Making Authority: The CRM Consultant does not ...

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Senior Crm Manager information

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$39K

$102.1K

$172K

How much do senior crm manager jobs pay per year?

As of Jun 16, 2026, the average yearly pay for senior crm manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Senior Crm Manager position, and why are they important?

To thrive as a Senior CRM Manager, you need a solid background in customer relationship management, data analysis, strategic planning, and experience with CRM platforms such as Salesforce or HubSpot, often backed by a relevant degree in marketing, business, or IT. Proficiency with CRM tools, marketing automation software, and analytics platforms is essential, and certifications like Salesforce Certified Administrator or Microsoft Dynamics CRM can be advantageous. Excellent communication, leadership, and project management skills help drive cross-functional collaboration and motivate teams. These skills and qualities are crucial for building effective CRM strategies that maximize customer retention and business growth.

What does a CRM manager do?

A CRM manager oversees the development and implementation of customer relationship management strategies to improve customer engagement, retention, and satisfaction. They analyze customer data, manage CRM software tools, and coordinate marketing campaigns to enhance the customer experience and drive sales growth.

What is a Senior CRM Manager job?

A Senior CRM Manager is responsible for developing and executing customer relationship management strategies to enhance customer engagement, retention, and loyalty. They analyze customer data, oversee CRM platforms, and collaborate with marketing, sales, and product teams to optimize customer interactions. This role involves creating targeted campaigns, improving customer segmentation, and ensuring efficient use of CRM tools. Additionally, they track key performance metrics and implement improvements to maximize customer lifetime value. Senior CRM Managers often lead teams and drive initiatives that support overall business growth.

What do CRM managers make?

CRM managers typically earn a salary that ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. They often have skills in data analysis, marketing automation tools, and customer relationship management platforms like Salesforce or HubSpot. Compensation can also include bonuses and benefits based on performance and organizational goals.

How much does a senior CRM manager make?

A senior CRM manager typically earns between $80,000 and $130,000 annually, depending on experience, industry, and location. They often have skills in CRM platforms like Salesforce or HubSpot and may hold certifications that influence salary levels.

What are some common challenges Senior CRM Managers face, and how can they overcome them?

Senior CRM Managers often encounter challenges such as integrating data from multiple sources, driving user adoption across departments, and keeping up with rapidly evolving CRM technologies. Successfully overcoming these issues involves collaborating closely with IT, marketing, and sales teams, ensuring clear communication and comprehensive training. Additionally, staying updated on industry trends and continuously optimizing CRM processes help address these challenges effectively. Proactive problem-solving and strong leadership are key to turning potential obstacles into opportunities for improvement in customer engagement and loyalty.

What does a senior CRM manager do?

A senior CRM manager oversees the development and execution of customer relationship management strategies to improve customer engagement, retention, and loyalty. They analyze customer data, manage CRM tools, and coordinate marketing campaigns, often using platforms like Salesforce or HubSpot. This role requires strong analytical skills, leadership, and experience in marketing or sales environments.
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Senior Crm Manager jobs near you
Infographic showing various Senior Crm Manager job openings in the United States as of June 2026, with employment types broken down into 34% Full Time, 64% Part Time, 1% Contract, and 1% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

Salesforce CRM Email Marketing Specialist

Independencepetgroup

New Hampshire, OH

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Established in 2021,Independence Pet Holdingsis a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Position Summary

The Salesforce CRM Email Marketing Specialist supports the execution, optimization, and daytoday operations of the customer relationship management program. Reporting directly to the Senior CRM Manager, this role helps deliver targeted, datadriven communications that deepen customer engagement, improve retention, and drive measurable business outcomes.

Key Responsibilities

CRM Operations & Data Management

  • Maintain and update customer records to ensure data accuracy and usability across the CRM ecosystem.
  • Perform regular data hygiene checks and coordinate with the Senior CRM Manager and technical partners to resolve issues.
  • Build and refine customer segments to enable personalized communications.

Campaign Execution

  • Assist the Senior CRM Manager in planning and launching CRM campaigns across email, SMS, and other lifecycle channels.
  • Build, test, and deploy campaigns, both manual and automated, ensuring flawless execution.
  • Set up tagging, triggers, and basic automation within the CRM platform.

Reporting & Optimization

  • Track core KPIs (open rate, CTR, conversion, engagement, churn indicators) and share insights with the Senior CRM Manager.
  • Support A/B testing and postcampaign analysis to identify areas for improvement.
  • Maintain dashboards and weekly/monthly reporting.

CrossFunctional Collaboration

  • Partner with Digital Marketing, Creative, Sales, and Product teams to support CRM initiatives and align messaging across channels for both B2B and B2C audiences.
  • Support CRM needs for promotions, product launches, and key lifecycle moments.

Technology & Vendor Support

  • Assist in managing CRM platform updates, integrations, and troubleshooting.
  • Collaborate with vendors or platform reps as needed, under the guidance of the Senior CRM Manager.

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

  • Comprehensive full medical, dental and vision Insurance

  • Basic Life Insurance at no cost to the employee

  • Company paid short-term and long-term disability

  • 12 weeks of 100% paid Parental Leave

  • Health Savings Account (HSA)

  • Flexible Spending Accounts (FSA)

  • Retirement savings plan

  • Personal Paid Time Off

  • Paid holidays and company-wide Wellness Day off

  • Paid time off to volunteer at nonprofit organizations

  • Pet friendly office environment

  • Commuter Benefits

  • Group Pet Insurance

  • On the job training and skills development

  • Employee Assistance Program (EAP)

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