... Manager and technical partners to resolve issues. * Build and refine customer segments to enable personalized communications. Campaign Execution * Assist the Senior CRM Manager in planning and ...
... Manager and technical partners to resolve issues. * Build and refine customer segments to enable personalized communications. Campaign Execution * Assist the Senior CRM Manager in planning and ...
The CRM Manager is the day-to-day manager of the federal client's CRM system (Salesforce) and is ... planners, and senior executives. Work with program offices to identify strategies to improve ...
The CRM Manager is the day-to-day manager of the federal client's CRM system (Salesforce) and is ... planners, and senior executives. Work with program offices to identify strategies to improve ...
CRM Manager
Pittsburgh, PA ยท On-site
$150K - $167K/yr
The CRM Manager drives the ongoing, phased development and execution of the Customer 360 roadmap, enhancing business processes and enabling stronger insights and reporting in close collaboration with ...
CRM Manager
Pittsburgh, PA ยท On-site
$150K - $167K/yr
The CRM Manager drives the ongoing, phased development and execution of the Customer 360 roadmap, enhancing business processes and enabling stronger insights and reporting in close collaboration with ...
As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...
As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...
CRM Manager
Detroit, MI ยท On-site
The CRM Manager is responsible for managing and optimizing the organization's customer relationship management platform to increase customer insights, streamline processes, and support business ...
CRM Manager
Detroit, MI ยท On-site
The CRM Manager is responsible for managing and optimizing the organization's customer relationship management platform to increase customer insights, streamline processes, and support business ...
The CRM Manager is responsible for managing and optimizing the organization's customer relationship management platform to increase customer insights, streamline processes, and support business ...
The CRM Manager is responsible for managing and optimizing the organization's customer relationship management platform to increase customer insights, streamline processes, and support business ...
CRM Manager
Las Vegas, NV ยท On-site
As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...
CRM Manager
Las Vegas, NV ยท On-site
As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...
CRM Manager
New York, NY ยท On-site
As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...
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CRM Manager
New York, NY ยท On-site
As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...
CRM Manager
New York, NY ยท On-site
In this role, you will own the full CRM ecosystem, including Email, SMS, Direct Mail, Membership, and lifecycle marketing. You will be responsible for building meaningful relationships with our ...
Quick apply
CRM Manager
New York, NY ยท On-site
In this role, you will own the full CRM ecosystem, including Email, SMS, Direct Mail, Membership, and lifecycle marketing. You will be responsible for building meaningful relationships with our ...
CRM Manager
Clearwater, FL ยท On-site
Supports CRM Team with work such as workflows, automation, and pipelines. * Tracks and reports metrics and trends and reporting support. * Cleans and maintains all the data in the system (properties ...
CRM Manager
Clearwater, FL ยท On-site
Supports CRM Team with work such as workflows, automation, and pipelines. * Tracks and reports metrics and trends and reporting support. * Cleans and maintains all the data in the system (properties ...
As Senior CRM Marketing Manager, you will be experienced in leading audience development and segmentation, working with marketing automation tools, understanding data workflows, and can execute ...
As Senior CRM Marketing Manager, you will be experienced in leading audience development and segmentation, working with marketing automation tools, understanding data workflows, and can execute ...
... Manager, BI, Product, and Business unit teams to transform lifecycle marketing into a scalable, insight-led growth engine. About the Role As the Senior CRM Lifecycle Optimization Associate, you will ...
... Manager, BI, Product, and Business unit teams to transform lifecycle marketing into a scalable, insight-led growth engine. About the Role As the Senior CRM Lifecycle Optimization Associate, you will ...
CRM Manager - Braze
New York, NY ยท On-site
$135K - $165K/yr
You will own executing and optimizing CRM flows to convert leads and educate existing patients about our services. The ideal candidate will have a strong track record of hitting business goals by ...
CRM Manager - Braze
New York, NY ยท On-site
$135K - $165K/yr
You will own executing and optimizing CRM flows to convert leads and educate existing patients about our services. The ideal candidate will have a strong track record of hitting business goals by ...
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Business Operations & CRM Manager
Kalamazoo, MI ยท On-site
$80K - $120K/yr
TITLE: Business Operations & CRM Manager LOCATION: Kalamazoo, MI SUMMARY: Management Business Solutions is seeking a Business Operations & CRM Manager for a growing organization in Kalamazoo, MI.
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Be Seen First
Business Operations & CRM Manager
Kalamazoo, MI ยท On-site
$80K - $120K/yr
TITLE: Business Operations & CRM Manager LOCATION: Kalamazoo, MI SUMMARY: Management Business Solutions is seeking a Business Operations & CRM Manager for a growing organization in Kalamazoo, MI.
Sr. Director, Customer Relationship Management We are seeking an experienced and highly motivated executive to lead the strategic development, implementation, and optimization of our Customer ...
Sr. Director, Customer Relationship Management We are seeking an experienced and highly motivated executive to lead the strategic development, implementation, and optimization of our Customer ...
Senior Manager, CRM
New York, NY ยท On-site
$110K - $126K/yr
The Senior Manager, CRM will report to the Director of CRM, Revenue Expansion, and lead our global customer upsell and winback campaign strategy across email, push, and in-app messaging. This role ...
Senior Manager, CRM
New York, NY ยท On-site
$110K - $126K/yr
The Senior Manager, CRM will report to the Director of CRM, Revenue Expansion, and lead our global customer upsell and winback campaign strategy across email, push, and in-app messaging. This role ...
The Sr. CRM collaborates closely with the Client Executive, Client Success Specialist, Advisor, carriers, and internal Baldwin support colleagues to ensure exceptional service delivery. Position ...
The Sr. CRM collaborates closely with the Client Executive, Client Success Specialist, Advisor, carriers, and internal Baldwin support colleagues to ensure exceptional service delivery. Position ...
The Sr. CRM collaborates closely with the Client Executive, Client Success Specialist, Advisor, carriers, and internal Baldwin support colleagues to ensure exceptional service delivery. Position ...
The Sr. CRM collaborates closely with the Client Executive, Client Success Specialist, Advisor, carriers, and internal Baldwin support colleagues to ensure exceptional service delivery. Position ...
Customer Relationship Management (CRM) Location: Princeton, NJ (remote) Job Requirements: * A minimum of three years of experience working as a data scientist * Experience in any of those CRM ...
Customer Relationship Management (CRM) Location: Princeton, NJ (remote) Job Requirements: * A minimum of three years of experience working as a data scientist * Experience in any of those CRM ...
Email Marketing & CRM Manager
Brooklyn, NY ยท On-site
$70K/yr
HealthyLine is looking for an Email Marketing & CRM Manager with a specialization in health & wellness marketing to join our dynamic team. This role is crucial for leveraging sophisticated email ...
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Email Marketing & CRM Manager
Brooklyn, NY ยท On-site
$70K/yr
HealthyLine is looking for an Email Marketing & CRM Manager with a specialization in health & wellness marketing to join our dynamic team. This role is crucial for leveraging sophisticated email ...
Senior Crm Manager information
See salary details
$39K - $51.1K
6% of jobs
$61.2K is the 25th percentile. Wages below this are outliers.
$51.1K - $63.2K
22% of jobs
$63.2K - $75.3K
6% of jobs
$75.3K - $87.4K
4% of jobs
The median wage is $98.4K / yr.
$87.4K - $99.5K
12% of jobs
$99.5K - $111.5K
12% of jobs
$111.5K - $123.6K
11% of jobs
$126.2K is the 75th percentile. Wages above this are outliers.
$123.6K - $135.7K
7% of jobs
$135.7K - $147.8K
11% of jobs
$147.8K - $159.9K
5% of jobs
$159.9K - $172K
3% of jobs
$39K
$102.1K
$172K
How much do senior crm manager jobs pay per year?
What are the key skills and qualifications needed to thrive in the Senior Crm Manager position, and why are they important?
To thrive as a Senior CRM Manager, you need a solid background in customer relationship management, data analysis, strategic planning, and experience with CRM platforms such as Salesforce or HubSpot, often backed by a relevant degree in marketing, business, or IT. Proficiency with CRM tools, marketing automation software, and analytics platforms is essential, and certifications like Salesforce Certified Administrator or Microsoft Dynamics CRM can be advantageous. Excellent communication, leadership, and project management skills help drive cross-functional collaboration and motivate teams. These skills and qualities are crucial for building effective CRM strategies that maximize customer retention and business growth.
What does a CRM manager do?
What is a Senior CRM Manager job?
A Senior CRM Manager is responsible for developing and executing customer relationship management strategies to enhance customer engagement, retention, and loyalty. They analyze customer data, oversee CRM platforms, and collaborate with marketing, sales, and product teams to optimize customer interactions. This role involves creating targeted campaigns, improving customer segmentation, and ensuring efficient use of CRM tools. Additionally, they track key performance metrics and implement improvements to maximize customer lifetime value. Senior CRM Managers often lead teams and drive initiatives that support overall business growth.
What do CRM managers make?
How much does a senior CRM manager make?
What are some common challenges Senior CRM Managers face, and how can they overcome them?
Senior CRM Managers often encounter challenges such as integrating data from multiple sources, driving user adoption across departments, and keeping up with rapidly evolving CRM technologies. Successfully overcoming these issues involves collaborating closely with IT, marketing, and sales teams, ensuring clear communication and comprehensive training. Additionally, staying updated on industry trends and continuously optimizing CRM processes help address these challenges effectively. Proactive problem-solving and strong leadership are key to turning potential obstacles into opportunities for improvement in customer engagement and loyalty.
What does a senior CRM manager do?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
Established in 2021,Independence Pet Holdingsis a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Position Summary
The Salesforce CRM Email Marketing Specialist supports the execution, optimization, and daytoday operations of the customer relationship management program. Reporting directly to the Senior CRM Manager, this role helps deliver targeted, datadriven communications that deepen customer engagement, improve retention, and drive measurable business outcomes.
Key Responsibilities
CRM Operations & Data Management
- Maintain and update customer records to ensure data accuracy and usability across the CRM ecosystem.
- Perform regular data hygiene checks and coordinate with the Senior CRM Manager and technical partners to resolve issues.
- Build and refine customer segments to enable personalized communications.
Campaign Execution
- Assist the Senior CRM Manager in planning and launching CRM campaigns across email, SMS, and other lifecycle channels.
- Build, test, and deploy campaigns, both manual and automated, ensuring flawless execution.
- Set up tagging, triggers, and basic automation within the CRM platform.
Reporting & Optimization
- Track core KPIs (open rate, CTR, conversion, engagement, churn indicators) and share insights with the Senior CRM Manager.
- Support A/B testing and postcampaign analysis to identify areas for improvement.
- Maintain dashboards and weekly/monthly reporting.
CrossFunctional Collaboration
- Partner with Digital Marketing, Creative, Sales, and Product teams to support CRM initiatives and align messaging across channels for both B2B and B2C audiences.
- Support CRM needs for promotions, product launches, and key lifecycle moments.
Technology & Vendor Support
- Assist in managing CRM platform updates, integrations, and troubleshooting.
- Collaborate with vendors or platform reps as needed, under the guidance of the Senior CRM Manager.
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)
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