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Igaming Crm Jobs (NOW HIRING)

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

Posted today

Vantage Recruiting

CRM Manager

Mobile, AL · On-site

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Vantage Recruiting

CRM Manager

Houston, TX · On-site

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

9Rooftops

CRM Manager

Pittsburgh, PA · Hybrid

$70K/yr

9Rooftops is seeking a CRM Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys ...

Vantage Recruiting

CRM Manager

Baton Rouge, LA

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Vantage Recruiting

CRM Manager

Birmingham, AL

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Mondo

Manager, CRM

Atlanta, GA · On-site

$105K - $115K/yr

Apply now: CRM Manager , location is Hybrid (Atlanta, GA) . The start date is ASAP for this permanent position. Job Title: CRM Manager Location-Type: Hybrid (Atlanta, GA) Start Date Is: ASAP Duration:

FabFitFun

Manager, CRM

Beverly Hills, CA · On-site

$110K - $120K/yr

FabFitFun is seeking a CRM Manager to join our Marketing team! FabFitFun is more than a subscription box, it's a membership business built around discovery, shopping, and engagement, and CRM sits at ...

Edgeless Beauty Group

CRM Manager

Milwaukee, WI · On-site

$66K/yr

Description The CRM Manager is responsible for maximizing revenue growth through the strategic management, optimization, and administration of the company's AI-powered customer engagement and ...

Colgate-Palmolive Company

CRM Manager

Overland Park, KS · On-site

$96K - $137K/yr

Hill's is seeking an experienced Customer Relationship Management (CRM) Manager to join our Integrated Brand Experience team! You will report to the Director, CRM, and & CX. You will be leading ...

321 The Agency

CRM Specialist

Orlando, FL · On-site

CRM Specialist ABOUT THE ROLE As a CRM Specialist at 321, you will be the technical architect and strategic advisor for our clients' customer relationship management systems. You'll design, implement ...

Baltimore Orioles

CRM Analyst

Baltimore, MD

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Atlanta Fibroid Center

CRM Specialist

Smyrna, GA · On-site

$22 - $25/hr

The CRM Specialist is responsible for managing and maintaining the Customer Relationship Management (CRM) system to ensure accurate data, efficient workflows, and effective communication with ...

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All JobsIgaming Crm Jobs

Igaming Crm information

See salary details

$39K

$102.1K

$172K

How much do igaming crm jobs pay per year?

As of Aug 9, 2026, the average yearly pay for igaming crm in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an iGaming CRM specialist, and why are they important?

To thrive as an iGaming CRM Specialist, you need a strong understanding of customer relationship management, digital marketing strategies, and data analysis, often supported by a degree in marketing or business. Familiarity with CRM platforms (such as Salesforce or Optimove), email marketing tools, and regulatory compliance systems is essential. Strong communication, creativity, and analytical thinking are key soft skills for developing engaging campaigns and building player loyalty. These skills are crucial for driving customer retention, maximizing player lifetime value, and ensuring compliance in the competitive iGaming industry.

What is the difference between Igaming Crm vs Customer Support Specialist?

AspectIgaming CrmCustomer Support Specialist
CredentialsCRM certifications, industry knowledgeCustomer service training, communication skills
Work EnvironmentMarketing, data analysis, campaign managementCustomer interaction, issue resolution
Industry UsageUsed in iGaming companies for player engagementUsed across various sectors for client support

While both roles involve communication, the Igaming Crm focuses on player retention and marketing strategies within the iGaming industry, whereas the Customer Support Specialist handles direct customer inquiries and issue resolution across multiple industries.

How does an iGaming CRM specialist typically collaborate with marketing and product teams to enhance player engagement?

As an iGaming CRM specialist, you’ll work closely with marketing and product teams to develop personalized player journeys and targeted campaigns. This involves sharing player data insights, coordinating promotional calendars, and aligning retention strategies with new game releases or feature updates. Regular collaboration ensures that communications are timely, relevant, and optimized for different player segments, resulting in higher engagement and loyalty. The role often requires cross-departmental meetings, data analysis, and creative brainstorming to continuously improve player experiences.

What is an iGaming CRM?

An iGaming CRM (Customer Relationship Management) system is a specialized software platform designed for online gambling and betting companies to manage player relationships and interactions. It helps operators collect, organize, and analyze player data to deliver personalized experiences, targeted marketing campaigns, retention strategies, and compliance monitoring. By using an iGaming CRM, companies can increase player engagement, improve customer support, and maximize player lifetime value, all while adhering to regulatory requirements in the industry.
More about Igaming Crm jobs
What cities are hiring for Igaming Crm jobs? Cities with the most Igaming Crm job openings:
What job categories do people searching Igaming Crm jobs look for? The top searched job categories for Igaming Crm jobs are:
Igaming Crm jobs near you
Infographic showing various Igaming Crm job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

Manager iGaming CRM Lifecycle Execution

Caesars Entertainment

Las Vegas, NV • On-site

$58K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

108th of 163 rated casinos

Job description


The Manager, of iGaming CRM Lifecycle Execution will set, manage and implement our player retention strategies and processes from planning and costing, to building campaigns coupled with CRM execution and revenue management leadership. They will work closely with promotion strategy team to segment databases, creating a truly personalized communication strategy across all channels for all lifecycle campaigns.
DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES):
  • CRM Lifecycle Execution Coordinators or Specialists

Responsibilities
  • Design, implement, maintain all player lifecycles across all of Caesars iGaming brands.
  • Owner of lifecycle performance & reporting.
  • Responsible for ongoing A/B testing within lifecycles and improving performance at each customer touch point.
  • Responsible to ensure all data used for lifecycle campaigns within CRM platform is accurate and up to date.
  • Responsible for lifecycle campaign deployments.
  • Leverage all CRM systems and channels to take CRM for lifecycles to the next level - identifying opportunities for revenue growth and problem areas for resolution.
  • Work to key KPI's which will help us deliver the business planned revenue budgets (player conversion, LTV's, ARPU) for lifecycles.
  • Establish and prioritize short, medium, & long-term projects that align with the business broader vision, expansion goals, & revenue targets for lifecycles.
  • Identify key opportunities to enhance the player experience and improve retention rates and profitability for lifecycles including cross sell opportunities.
  • Develop strategy to cross sell players between our various brands and platforms based on lifecycle stages.
  • Work with CZRs property loyalty marketing team in regarding to leverage property assets for player retention purposes (rooms, events and meal comps) for lifecycle campaigns.
  • Regular and comprehensive competitive analysis reporting and recommendations for lifecycle campaigns.
  • Ensure all lifecycle communications meet advertising, regulatory and legislative standards.
  • Work closely with the Product team (Casino) to define new product enhancement that will result in higher retention and deposit conversion rates for lifecycles.
  • Keep up to date with current CRM trends, best practices and items of interest and share these with the rest of the management team.
  • Ensure the achievement and reporting of KPIs for lifecycles as established by the Business.
  • Responsible for building and leading player segmentation strategies for lifecycles.
  • Working closely with Creative Studio to deliver exciting on brand content (both visual and copy) for lifecycles.
  • Work closely with Player Acquisition team to ensure that we are maximizing the ROI of newly acquired customers for lifecycles.
  • Influence business roadmap decisions with regards to player retention for lifecycles.

Qualifications
  • End-to-end CRM management and/or product management background.
  • Possess 5 or more years of experience in a CRM/Player retention management role.
  • Previous player retention budget management (P&L, bonus spend management, promotions management, KPI management & reporting).
  • Demonstrate hands-on approach to problem solving.
  • Previous team management of employees in a CRM function.
  • Previous experience using Optimove (native channels and key features such as priorities, exclusions, and the Stream Builder preferred).
  • Establish and maintain effective relationships and partnerships with key stakeholders demonstrating a holistic business view.
  • Demonstrate excellent organizational skills.
  • Display strong interpersonal, communication, facilitation and presentation skills.
  • Possess a university degree or proven equivalent experience.
  • Possess previous professional experience in online sports betting, casino, or gambling.
  • Working knowledge of digital marketing best practices including funnel optimization, UX.

ADDITIONAL REQUIREMENTS
  • Must be able to sit for extended periods of time
  • Must be able to type and talk on the phone for extended periods of time
  • Regular attendance in the office

The salary range for this position is $58,855.00 - $75,000.00 USD, which is dependent on a several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses. This role includes paid Personal Time Off and paid company holidays.
About Us
At Caesars Digital, We Don't Just Play the Game - We Set the Standard.
As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire?
Explore our open roles and discover how you can help shape the future of gaming.
Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

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