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Crm Manager Jobs (NOW HIRING)

I-Center California

CRM Manager

Los Angeles, CA · On-site

Position Title: CRM Manager Reports To: Deputy Director of Operations & Culture About Us The Movement Innovation Collaborative (MIC) is a new time-limited entity that will deepen and expand the ...

Thesis

Senior Lifecycle / CRM Manager

New York, NY · On-site

About the Role We are hiring a Senior Lifecycle / CRM Manager to own lifecycle marketing across email, SMS, customer journeys, and retention programs. This person will be the day-to-day owner of our ...

Parachute Home

Senior CRM Manager

Los Angeles, CA · On-site

The Senior Customer Retention Marketing Manager at Parachute Home will lead our customer retention ... relationships and enhance the overall customer experience. The ideal candidate will leverage ...

Savage X Fenty

CRM Coordinator

El Segundo, CA · On-site

$29 - $32.69/hr

... Manager. Responsibilities: * Support the end-to-end planning and calendarization of campaigns across CRM channels. * Analyze and report on weekly CRM campaign performance, identifying key trends and ...

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

... Manager or Senior Manager is out of office, ensuring continuity of operations. * Support day-to-day CRM coordination and operational tasks as needed. Required Skills & Qualifications * Strong ...

Hudson Manpower

CRM Lead

San Jose, CA · On-site

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise ...

First American

CRM Campaign Manager

Santa Rosa, CA · On-site

What We Do We are seeking a CRM Campaign Manager to create, maintain, and optimize lifecycle marketing campaigns that support our outside sales team. This role will focus on driving engagement with ...

Globalfoundries

Senior Manager CRM

Richardson, TX

$147K - $248K/yr

Grow,leadand inspire a high-performing CRM team,providingstrategic guidance and fostering a culture of customer-centricity. * Develop team members' skills and career paths through coaching, feedback ...

Syntricate Technologies

SAP CRM

Phoenix, AZ · On-site

Position-SAP CRM Duration-Contract Location- Phoenix, AZ JD * SAP Customer Relationship Management (CRM) : Service * 6-8 Years of experience Regards, Pallavi Verma Sr. Technical Recruiter ...

Lucky Strike Entertainment

CRM Specialist

Miami, FL · Hybrid

The CRM Specialist supports the execution and optimization of email campaigns across multiple brands, ensuring high-quality, on-brand communications that drive engagement and conversions while ...

SonSoft

Siebel CRM

Milwaukee, WI · On-site

Siebel CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software ...

Brohn Homes

Build, update, and maintain CRM assets, including workflows, properties, pipelines, lists, forms, dashboards, views, and related system configurations, in alignment with approved standards. * Execute ...

Goodall Homes

Build, update, and maintain CRM assets, including workflows, properties, pipelines, lists, forms, dashboards, views, and related system configurations, in alignment with approved standards. * Execute ...

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Crm Manager information

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$39K

$102.1K

$172K

How much do crm manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for crm manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is a CRM manager?

A CRM manager is responsible for overseeing a company's customer relationship management strategies and systems. They analyze customer data, implement marketing campaigns, and optimize CRM tools like Salesforce or HubSpot to improve customer engagement and retention. Strong communication skills and knowledge of data analysis are essential for this role.

What Does a CRM Manager Do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

How much does a CRM manager earn?

A CRM manager's salary varies based on experience, location, and industry, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in larger companies may earn higher, especially with expertise in CRM tools like Salesforce or HubSpot.

Is CRM manager a good job?

A CRM manager is responsible for developing and managing customer relationship strategies using tools like CRM software. The role typically offers good job prospects, competitive salaries, and opportunities for advancement, especially with skills in data analysis and marketing. It is suitable for professionals interested in customer engagement, marketing, and technology.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

How does a CRM Manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What are CRM Managers?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What is the role of a CRM manager?

A CRM manager is responsible for developing and implementing strategies to manage customer relationships and improve customer retention using customer relationship management (CRM) software. They analyze customer data, oversee marketing campaigns, and coordinate with sales and support teams to enhance customer experience and drive business growth.

What are the key skills and qualifications needed to thrive as a CRM Manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.
More about Crm Manager jobs
What cities are hiring for Crm Manager jobs? Cities with the most Crm Manager job openings:
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Crm Manager jobs near you
Infographic showing various Crm Manager job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

CRM Manager

I-Center California

Los Angeles, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Position Title: CRM Manager
Reports To: Deputy Director of Operations & Culture
About Us
The Movement Innovation Collaborative (MIC) is a new time-limited entity that will deepen and expand the capacity, impact, and sustainability of California's grassroots movements for racial justice and social transformation. Through offerings that are additive and synergistic with existing movement efforts, the MIC will support changemakers and organizations in catalyzing innovations in movement strategy, power-building, intergenerational leadership development, and collective long-term sustainability and resilience. Through a network of physical and virtual "centers," the MIC will also contribute a key piece of infrastructure to fuel transformative structural change across California. This network will comprise new and existing centers serving hundreds of organizations and tens of thousands of grassroots leaders across California.
Position Overview
The CRM Manager leads and executes the design, build, and maintenance of the MIC's Salesforce CRM database, under the supervision of the Deputy Director of Operations and Culture and in close collaboration with the Data Strategist and the program team. This position is responsible for building on our initial CRM discovery with additional detailed discovery and then designing and configuring a Salesforce instance from the ground up.
What You'll Be Doing
The person in this role must bring a strong understanding of the Salesforce platform options for nonprofits, along with the ability to understand our organizational needs and translate them into an effectively configured Salesforce instance. The ideal candidate will be comfortable collaborating with stakeholders across the organization and be able to clearly explain design options and their tradeoffs.
Current CRM environment/conditions
  • Remote-first organization with 15-20 staff across California and one office location in the Los Angeles area
  • No central CRM is in use
  • Data that will go into the CRM is in spreadsheets, with some historical information in Airtable
  • Basic discovery has been completed, resulting in requirements that Salesforce has been validated against, a draft simplified ERD, and a draft data dictionary that is known to be incomplete
Key responsibilities
Design, build, maintenance, and project management of Salesforce
  • Initially
    • Conduct detailed discovery
    • With staff input and buy-in, design Salesforce configuration for overall relationship management, program participation, and institutional fundraising
    • Configure Salesforce in alignment with the design
    • Migrate data in collaboration with staff
    • Project-manage the design, build, data migration, and rollout
  • Ongoing
    • Collect feedback from coworkers and use it to implement improvements
    • Create and maintain Salesforce roadmap
    • Discovery for new features needed/new areas of work to be added to the CRM
    • Design new features
    • Implement new features
    • Troubleshoot in collaboration with users and address problems as they arise
    • Manage user accounts and access
    • Support effective data entry and data hygiene
    • Project-manage Salesforce overall
Documentation, training, and change management for Salesforce
  • Develop and maintain minimum viable documentation to support staff in their use of the CRM
  • Develop and deliver trainings for staff on the CRM
  • Participate in additional activities in collaboration with other staff to prepare, equip, and support people for the change that comes from the rollout of a new CRM

Who You Are
While no one person will embody all of the qualities described below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences:
  • 3-5 years' experience configuring Salesforce in nonprofit contexts, including fields, objects, pages, roles, profiles, permission sets, flows, and reports and dashboards
  • Salesforce Platform Administrator or Nonprofit Cloud Consultant certification a major plus
  • Experience eliciting detailed requirements from system users
  • Experience designing Salesforce features based on user requirements
  • Experience putting user-centered design principles into practice
  • Experience developing and delivering trainings and people-centered support to stakeholders across the organization
  • Understanding of user testing best practices
  • Excellent written and verbal communication skills, in particular the ability to communicate with nontechnical audiences about technical topics
  • Ability to effectively balance multiple competing priorities
  • Strong time management skills
  • Strong alignment with the MIC's mission, values, and culture
  • Demonstrated ability to work well within a multiracial team
  • A flexible and resilient approach, with the ability to handle strong opinions/feedback well, and adapt to the dynamic nature of a startup environment
  • Experience with social movement organizing is a plus

Employment Classification and Salary
  • This is a .75 full-time/30-hours a week, exempt position starting as soon as possible. This role is remote; however, the candidate must be in California.
  • The annual salary for this position is $90,000
  • The MIC has a 90-day trial period policy for all new hires. This allows both the organization and the employee to ensure a great fit. During this period, performance, adaptability, and cultural alignment will be assessed through ongoing feedback and a formal review.

Benefits
  • 100% organization-funded medical, dental, and vision coverage for employees, their spouses or domestic partners, and their children. Coverage begins on the first day of employment.
  • Paid Time Off: As a full-time employee, you will receive 15 days of vacation, 12 sick days per year, and a generous paid family leave policy. Accrual of this benefit begins on the first day of employment and becomes available upon completion of the 90-day trial period.
  • Paid Holidays: 21 days total, including a 10-day Winter Break overlapping with Christmas and New Year's Day. Additionally, 4 Floating Holidays will be made available upon completion of the 90-day trial period.
  • Retirement Plan: MIC offers a 403b retirement plan. MIC contributes an employer-paid amount equal to 5% of your salary. Vesting for this contribution is immediate. Employees have a default 3% personal contribution rate and may adjust it at any time. This benefit becomes available after the 90-day trial period.

MIC's salaries and benefits reflect our commitment to collective care and sustainability. They may evolve as the organization grows, and employees will be updated as changes occur. Additional details will be provided upon hiring.
Movement Innovation Collaborative is an equal-opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage those who see alignment with our mission and believe they have the relevant skills and experience to apply. We commit to providing an inclusive work environment where everyone is treated with fairness, dignity, and respect.

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