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Crm Manager Jobs (NOW HIRING)

Carmeuse

CRM Manager

Pittsburgh, PA · On-site

$150K - $167K/yr

The CRM Manager drives the ongoing, phased development and execution of the Customer 360 roadmap, enhancing business processes and enabling stronger insights and reporting in close collaboration with ...

Canopy Service Partners

CRM Manager

Charlotte, NC · On-site

$100K - $115K/yr

As a CRM Manager, you will play a key role in optimizing and managing Canopy's core CRM and Field Service Management (FSM) platforms, ensuring operational consistency and supporting the company ...

Delaware North

CRM Manager, TD Garden

Boston, MA

$75K - $101K/yr

As CRM Manager, you will lead improvements to our CRM, working closely with Sales, Marketing, and Analytics teams to turn data into insights that support revenue growth. You will help simplify ...

Parachute Home

Senior CRM Manager

Los Angeles, CA · On-site

The Senior Customer Retention Marketing Manager at Parachute Home will lead our customer retention ... relationships and enhance the overall customer experience. The ideal candidate will leverage ...

Svsu

CRM Specialist

Campus, IL

The CRM Specialist serves Enrollment Management Departments such as Graduate Admissions and ... Manager. SUPERVISION EXERCISED : Functional supervision is exercised over clerical support staff ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

CIG COMPANIES SERVICES

CRM Administrator

Orlando, FL

As CRM Administrator, you will be responsible for the administration, optimization, and continuous improvement of the company's Customer Relationship Management (CRM) platform. The CRM Administrator ...

321 the Agency

CRM Specialist

Orlando, FL · Remote

Salary: $65,000-$80,000 CRM Specialist ABOUT THE ROLE As a CRM Specialist at 321, you will be the technical architect and strategic advisor for our clients' customer relationship management systems.

Three21 Creative LLC

CRM Specialist

Orlando, FL · On-site

$65K - $80K/yr

CRM Specialist ABOUT THE ROLE As a CRM Specialist at 321, you will be the technical architect and strategic advisor for our clients' customer relationship management systems. You'll design, implement ...

Vanguard Group

CRM Product Manager

Malvern, PA · On-site

Shape the Future of CRM & Sales Channels at Vanguard: At Vanguard, our sales channels are at the heart of how we empower our Financial Advisor Services (FAS) sales crew. As we continue to evolve, we ...

Vanguard Group, Inc.

CRM Product Manager

Malvern, PA · On-site

Shape the Future of CRM & Sales Channels at Vanguard: At Vanguard, our sales channels are at the heart of how we empower our Financial Advisor Services (FAS) sales crew. As we continue to evolve, we ...

Apex Tool Group, LLC

Sr. Manager, CRM

Apex, NC

The Blueprint (Role Profile) The Senior Manager, CRM & CX Systems is the business owner of Apex Tool Group's CRM platform and related customer experience systems. This role owns the end-to-end CRM ...

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$39K

$102.1K

$172K

How much do crm manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for crm manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What Does a CRM Manager Do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

How does a CRM Manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What are CRM Managers?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What are the key skills and qualifications needed to thrive as a CRM Manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.
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Crm Manager jobs near you
Infographic showing various Crm Manager job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

CRM Manager

Carmeuse

Pittsburgh, PA • On-site

$150K - $167K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Carmeuse rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

9th of 29 rated mining

Job description

This strategic role oversees Carmeuse's global Salesforce CRM platform, supporting Sales, Marketing, Customer Service, and the ECommerce ecosystem to ensure consistent customer engagement and streamlined commercial processes while respecting regional needs. The CRM Manager drives the ongoing, phased development and execution of the Customer 360 roadmap, enhancing business processes and enabling stronger insights and reporting in close collaboration with stakeholders across all regions. The role also includes leadership of the Supply Planning and Optimization system, ensuring its smooth integration within the broader Supply Chain function. By championing the Customer 360 initiative, the CRM Manager leverages industry best practices and partners with highperforming teams to deliver actionable insights and promote continuous improvement across the organization.

Responsibilities & Duties:

  • Own and communicate the global CRM strategy, roadmap, and governance, supporting Carmeuse's Customer 360 vision.

  • Lead cross-functional collaboration with Sales, Marketing, Customer Service, and regional teams to drive adoption, process optimization, and customer lifecycle management.

  • Manage global CRM architecture, integrations (including ERP/SAP and Quintiq), data integrity, security, and vendor relationships.

  • Align CRM capabilities with supply chain and commercial processes to ensure cohesive business operations and data transparency.

  • Develop, mentor, and empower a high-performing CRM team in a dynamic, multicultural environment.

  • Oversee license management, cost optimization, release cycles, and effective change management practices.

Job Qualifications:

  • Bachelor's degree with 7+ years of experience  

  • Proven experience managing global CRM systems, preferably Salesforce, in a large, complex global organization.

  • Directly managed international team, providing leadership and guidance to ensure alignment across regions and business units driving organizational change and system adoption.

  • Strong leadership and stakeholder management skills; demonstrated ability to build consensus and foster collaboration across geographies and business units.

  • Expertise in CRM integrations with supply chain solutions and enterprise platforms (ERP/SAP).

  • Excellent analytical, problem-solving, and project management abilities.

  • Ability to translate business needs into technology-driven solutions, with a focus on delivering measurable impact.

Benefits & Compensation:

  • Annual Base Salary Range of $150,000 - $167,000
  • Paid holidays and vacation time
  • Group medical/pharmacy insurance options with company funded health care spending accounts 
  • Dental insurance & Vision insurance
  • A 401k account with company matching contribution
  • Company-paid life insurance and short-term and long-term disability insurance
  • Options to purchase additional life insurance (employee, spouse, and child) and additional employee long-term disability insurance.
  • Employee Assistance Program (EAP)
  • Tuition benefits including professional certifications

READY TO JOIN A ROCK-SOLID FAMILY?

Carmeuse started out as a small family-run business in Belgium.

Today it's a leading global producer of lime, high calcium limestone and dolomitic stone. Its products are essential to energy producers, environmental services, construction and manufacturing. 

With over 90 production facilities spread across almost every continent, and over 4,500 employees working at Carmeuse every day, the company's most treasured resources are its people.


Carmeuse is dedicated to maintaining a workplace that fosters equal opportunity and creates a diverse and inclusive work environment. All qualified applicants will be considered for employment regardless of race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.

You will be part of Carmeuse North America, a Rock-Star team of 2500 workers and employees bringing with them their own culture and specific needs. The North American headquarters is located in Pittsburgh, PA and has over three dozen production facilities across the U.S. and Canada.

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