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Amazon Crm Jobs (NOW HIRING)

Vantage Recruiting

CRM Manager

Mobile, AL

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Eastport Holdings

CRM Manager

Pittsburgh, PA · On-site

$70K/yr

9Rooftops is seeking a CRM Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys ...

Reed

Overview We're looking for an experienced CRM Manager to join Reed.co.uk on a 12-month maternity cover. This is an exciting opportunity to lead our CRM function, shaping how we engage with millions ...

Diptyque

CRM Manager

New York, NY · On-site

Role Description We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this ...

Colgate-Palmolive Company

CRM Manager

Overland Park, KS · On-site

$96K - $137K/yr

Hill's is seeking an experienced Customer Relationship Management (CRM) Manager to join our Integrated Brand Experience team! You will report to the Director, CRM, and & CX. You will be leading ...

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Position DescriptionThe CRM Business Analyst (HubSpot & Analytics) is responsible for managing, optimizing, and analyzing Worldwide Electric Corporation's CRM platform to support data-driven decision ...

Havas

CRM Director

San Francisco, CA

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

Panorama Mortgage Group LLC

Jr CRM

Strasburg, OH

Description We are seeking a Junior CRM to join our growing marketing team. Reporting to the Marketing Manager, you will support the day-to-day operation of our CRM systems, helping keep data clean ...

htna

CRM Administrator

Milwaukee, WI · Hybrid

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...

Victoria College

*CRM Specialist

Victoria, TX · On-site

$4.5K - $5.0K/mo

This position supports the CRM Administrator in the coordination, development, and administration of the College's customer relationship management CRM system. This position is benefits eligible. For ...

Spar Group

CRM Specialist

Charlotte, NC · On-site

Overview: CRM Specialist -Outbound Growth, Charlotte, NC (Hybrid) SPAR is looking for a detail-oriented, analytical, and growth-minded Outbound Growth & CRM Specialist to support our business ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

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Amazon Crm information

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$39K

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How much do amazon crm jobs pay per year?

As of Aug 16, 2026, the average yearly pay for amazon crm in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

Is Amazon CRM a remote job?

Amazon CRM roles are often available as remote positions, especially for customer service and account management roles, depending on the company's current policies. Many companies in the industry offer remote work options for CRM-related jobs, which may require familiarity with customer relationship management tools and communication skills.

What is the difference between Amazon Crm vs Amazon Customer Service Representative?

AspectAmazon CrmAmazon Customer Service Representative
Required CredentialsCRM certifications, familiarity with customer relationship management toolsHigh school diploma or equivalent, customer service experience
Work EnvironmentOffice or remote, focused on managing customer relationships and dataCall centers, remote or on-site, handling customer inquiries
Employer & Industry UsageUsed in marketing, sales, and customer retention teams within AmazonCustomer support teams across Amazon's retail operations
Common Search & Comparison IntentUnderstanding CRM roles, skills, and certificationsCustomer service roles, responsibilities, and qualifications

Amazon Crm roles focus on managing customer relationships through CRM tools, data analysis, and targeted marketing strategies. In contrast, Amazon Customer Service Representatives primarily handle direct customer inquiries and support. While both roles serve Amazon's customers, CRM specialists are more data-driven and strategic, whereas customer service reps focus on immediate issue resolution.

What is an Amazon CRM?

An Amazon CRM (Customer Relationship Management) is a software tool or system used by sellers and vendors on Amazon to manage and analyze their customer interactions and data throughout the customer lifecycle. It helps businesses improve customer service, streamline processes, and increase sales by organizing customer information, tracking communication, managing reviews, and automating follow-ups. Many Amazon CRMs integrate with Amazon Seller Central or Vendor Central to provide insights into customer feedback, order history, and marketing performance. Using a CRM can help sellers build stronger relationships with their customers, leading to better retention and higher ratings. There are several third-party CRM tools designed specifically for Amazon sellers to enhance their business operations.

What are some typical challenges faced by Amazon CRM professionals when managing customer data across multiple channels?

Amazon CRM professionals often encounter challenges related to consolidating and maintaining accurate customer data from various sources, such as website interactions, email campaigns, and customer service touchpoints. Ensuring data consistency and privacy compliance while integrating information from these channels is crucial for effective customer relationship management. Additionally, they need to collaborate closely with marketing, sales, and IT teams to implement strategies that personalize customer experiences and drive engagement. Staying updated with evolving CRM technologies and data privacy regulations is also essential for success in this role.

What are the key skills and qualifications needed to thrive as an Amazon CRM specialist, and why are they important?

To thrive as an Amazon CRM Specialist, you need expertise in customer relationship management, data analysis, and e-commerce platforms, ideally with a background in marketing or business. Familiarity with CRM tools like Salesforce, Amazon Seller Central, and marketing automation systems is typically required. Strong communication, problem-solving, and project management skills help you build trust with customers and coordinate effectively across teams. These capabilities are crucial for driving customer engagement, increasing sales, and ensuring seamless business operations on the Amazon platform.
More about Amazon Crm jobs

What are the most commonly searched types of Amazon Crm jobs?

The most popular types of Amazon Crm jobs are:

What states have the most Amazon Crm jobs?

States with the most job openings for Amazon Crm jobs include:

What job categories do people searching Amazon Crm jobs look for?

The top searched job categories for Amazon Crm jobs are:

Amazon Crm jobs near you
Infographic showing various Amazon Crm job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

Customer Relationship Management (CRM) Manager

rockler

Hamel, MN • On-site, Remote

Full-time

Re-posted 3 days ago

Job description

Summary of Position

The CRM (Customer Relationship Management) Manager leads Rockler's CRM and Data team, owning the Salesforce CRM platform and overseeing a Data Analyst to drive customer intelligence, audience strategy, lifecycle marketing, and customer engagement. This role is responsible for developing CRM strategies that increase customer retention, repeat purchases, and customer lifetime value through data-driven marketing and personalized customer experiences.

The CRM Manager owns customer audience segmentation, lifecycle marketing automation, and reporting while ensuring the integrity of Rockler's customer data across key systems. This individual serves as the subject matter expert for Salesforce CRM, customer data governance, promotional discounts, reward cards, gift cards, and coupon execution. In partnership with Marketing, Merchandising, Ecommerce, and IT, the CRM Manager delivers actionable customer insights, governs CRM best practices, and helps shape strategies that improve marketing effectiveness and business performance.

Major Areas of Accountability

CRM Strategy & Leadership
  • Lead and manage the CRM and Data team, including direct oversight of a Data Analyst, fostering a collaborative, customer-focused, and insight-driven culture.
  • Own the Salesforce CRM platform, serving as the strategic lead for platform configuration, data governance, roadmap development, and ongoing optimization.
  • Develop CRM strategies that improve customer acquisition, engagement, retention, loyalty, and customer lifetime value.
  • Partner cross-functionally with Marketing, Ecommerce, Merchandising, Creative, IT, and Retail Operations to deliver coordinated customer experiences across channels.
 Customer Lifecycle & Personalization
  • Develop customer segmentation strategies and manage audiences within Salesforce to enable highly targeted communications across email, direct mail, SMS, and other marketing channels.
  • Design, build, optimize, and maintain customer lifecycle journeys, including welcome, post-purchase, loyalty, promotional, win-back, and other automated customer communications.
  • Develop personalized customer experiences using behavioral, transactional, demographic, and engagement data.
  • Lead ongoing testing and optimization of customer audiences, messaging, timing, offers, and lifecycle journeys to improve campaign performance and customer engagement.
 Analytics & Customer Insights
  • Lead CRM analytics efforts by partnering with the Data Analyst to develop reporting frameworks, customer KPIs, dashboards, and actionable business insights.
  • Own, execute, analyze, and communicate the results and trends of Net Promoter Score (NPS) and Customer-First Interaction Tracking (CFIT) programs.
  • Govern the marketing customer database, ensuring data quality, segmentation accuracy, customer integrity, and meaningful reporting.
  • Translate customer behavior and campaign performance into actionable recommendations that improve marketing effectiveness and support strategic business decisions.

Promotions & CRM Governance

  • Serve as the subject matter expert (SME) for promotional discounts, coupon codes, reward cards, and gift card execution processes.
  • Ensure promotional pricing, discounts, offers, and related marketing communications are executed accurately across all marketing channels.
  • Maintain D365 documentation and standard operating procedures (SOPs) supporting promotional execution, rewards programs, and gift card processes.

Troubleshoot D365-related issues and support testing for system upgrades and enhancements.

Requirements For Position

 Required Qualifications
  • Bachelor's degree in Marketing, Business, Analytics, or a related field, or equivalent professional experience.
  • Minimum of 5-7 years of experience in CRM, customer marketing, marketing technology, or database marketing within a complex multi-channel retail and/or eCommerce environment.
  • Strong understanding of customer data, segmentation strategies, lifecycle marketing, personalization, and CRM best practices.
  • Demonstrated ability to use customer insights, KPIs, and analytics to develop strategic recommendations and improve business performance.
  • Experience contributing to marketing strategy, process development, and continuous improvement initiatives.
  • Strong project management, communication, and cross-functional collaboration skills.
  • Full-time position with Hybrid to Fully remote options available 
 Preferred Qualifications
  • Hands-on experience with Salesforce Data Cloud or a comparable enterprise CRM.
  • Experience managing or mentoring direct reports and developing high-performing teams.
  • Experience with customer lifecycle marketing, loyalty programs, and marketing automation.
  • Experience with retail and/or eCommerce customer marketing.
  • Experience using analytics and reporting platforms such as Power BI, Tableau, GA4, or similar business intelligence tools.
  • Working knowledge of SQL or experience partnering closely with technical and data teams.

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