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Amazon Crm Jobs (NOW HIRING)

Viant Technology

CRM Administrator

Boston, MA

$100K - $130K/yr

WHAT YOU'LL DO We are seeking a technically skilled and process-oriented CRM Administrator to oversee and optimize the systems, workflows, and automations that support the full panelist lifecycle. In ...

Scanhealthplan

CRM Developer

Long Beach, CA

The Job We are seeking a CRM Developer to lead the analysis, architecture, design, development, and enhancement of scalable, secure, and high-performance solutions within Health Plan payer ...

Honda Center

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

Job Title: CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job ...

Stem Xpert

SAP CRM

Santa Clara, CA · On-site

SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 years of SAP CRM Service consulting experience Team member for at least ONE full life cycle SAP PM ...

Copper Run Capital LLC

CRM Administrator

Columbus, OH · On-site

We're looking for a hands-on CRM Administrator to own and optimize our HubSpot environment. This is a key operational role sitting at the intersection of operations and our deal teams. You'll be the ...

Inspira Education

CRM Administrator

New York, NY · On-site

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful ...

Harper Group

CRM Lead

San Francisco, CA · On-site

$150K - $190K/yr

CRM Lead Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance - we're rebuilding the entire business as software, on a simple bet: turning expert ...

Smith Seckman Reid, Inc

CRM I

Tampa, FL · On-site

Maintain accurate opportunity, lead, and activity records in the CRM; uphold disciplined capture and pipeline practices. * Resolve project and relationship issues proactively; facilitate timely ...

OnLogic

CRM Specialist

Cary, NC · On-site

Maintaining rigorous CRM data integrity through deduplication and hygiene efforts, and building measurement and approval tools to proactively accelerate deal velocity. The team you will be joining:

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

Leap

CRM Specialist

Columbia, MD

Position Overview We are seeking a dynamic and detail-oriented CRM Specialist to join our team. In this role, you will lead engaging Zoom training sessions, manage customer projects, provide backend ...

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All JobsAmazon Crm Jobs

Amazon Crm information

See salary details

$39K

$102.1K

$172K

How much do amazon crm jobs pay per year?

As of Aug 17, 2026, the average yearly pay for amazon crm in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

Is Amazon CRM a remote job?

Amazon CRM roles are often available as remote positions, especially for customer service and account management roles, depending on the company's current policies. Many companies in the industry offer remote work options for CRM-related jobs, which may require familiarity with customer relationship management tools and communication skills.

What is the difference between Amazon Crm vs Amazon Customer Service Representative?

AspectAmazon CrmAmazon Customer Service Representative
Required CredentialsCRM certifications, familiarity with customer relationship management toolsHigh school diploma or equivalent, customer service experience
Work EnvironmentOffice or remote, focused on managing customer relationships and dataCall centers, remote or on-site, handling customer inquiries
Employer & Industry UsageUsed in marketing, sales, and customer retention teams within AmazonCustomer support teams across Amazon's retail operations
Common Search & Comparison IntentUnderstanding CRM roles, skills, and certificationsCustomer service roles, responsibilities, and qualifications

Amazon Crm roles focus on managing customer relationships through CRM tools, data analysis, and targeted marketing strategies. In contrast, Amazon Customer Service Representatives primarily handle direct customer inquiries and support. While both roles serve Amazon's customers, CRM specialists are more data-driven and strategic, whereas customer service reps focus on immediate issue resolution.

What is an Amazon CRM?

An Amazon CRM (Customer Relationship Management) is a software tool or system used by sellers and vendors on Amazon to manage and analyze their customer interactions and data throughout the customer lifecycle. It helps businesses improve customer service, streamline processes, and increase sales by organizing customer information, tracking communication, managing reviews, and automating follow-ups. Many Amazon CRMs integrate with Amazon Seller Central or Vendor Central to provide insights into customer feedback, order history, and marketing performance. Using a CRM can help sellers build stronger relationships with their customers, leading to better retention and higher ratings. There are several third-party CRM tools designed specifically for Amazon sellers to enhance their business operations.

What are some typical challenges faced by Amazon CRM professionals when managing customer data across multiple channels?

Amazon CRM professionals often encounter challenges related to consolidating and maintaining accurate customer data from various sources, such as website interactions, email campaigns, and customer service touchpoints. Ensuring data consistency and privacy compliance while integrating information from these channels is crucial for effective customer relationship management. Additionally, they need to collaborate closely with marketing, sales, and IT teams to implement strategies that personalize customer experiences and drive engagement. Staying updated with evolving CRM technologies and data privacy regulations is also essential for success in this role.

What are the key skills and qualifications needed to thrive as an Amazon CRM specialist, and why are they important?

To thrive as an Amazon CRM Specialist, you need expertise in customer relationship management, data analysis, and e-commerce platforms, ideally with a background in marketing or business. Familiarity with CRM tools like Salesforce, Amazon Seller Central, and marketing automation systems is typically required. Strong communication, problem-solving, and project management skills help you build trust with customers and coordinate effectively across teams. These capabilities are crucial for driving customer engagement, increasing sales, and ensuring seamless business operations on the Amazon platform.
More about Amazon Crm jobs

What are the most commonly searched types of Amazon Crm jobs?

The most popular types of Amazon Crm jobs are:

What states have the most Amazon Crm jobs?

States with the most job openings for Amazon Crm jobs include:

What job categories do people searching Amazon Crm jobs look for?

The top searched job categories for Amazon Crm jobs are:

Amazon Crm jobs near you
Infographic showing various Amazon Crm job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

CRM Administrator

Viant Technology

Boston, MA

$100K - $130K/yr

Full-time

Medical, PTO

Posted 18 days ago

Job description

WHAT YOU'LL DO

We are seeking a technically skilled and process-oriented CRM Administrator to oversee and optimize the systems, workflows, and automations that support the full panelist lifecycle. In this role, you will own the organization's Panel facing CRM ecosystem, design scalable operational processes, and leverage automation and AI to improve efficiency, data quality, and the panelist experience.

You'll partner closely with Operations, Engineering, Product, and Support teams to translate business needs into scalable system solutions that support recruitment, onboarding, engagement, retention, support, and offboarding.

The ideal candidate is analytical, highly organized, technically proficient, and experienced in building CRM solutions, workflow automations, and operational systems in a fast-paced environment.

THE DAY-TO-DAY
  • Own the administration, configuration, and ongoing optimization of the organization's CRM platform and panel management systems.
  • Design, build, and maintain scalable workflows and automations that support the full panelist lifecycle, including recruitment, onboarding, engagement, retention, support, and offboarding.
  • Develop AI-powered workflows and intelligent automations to improve operational efficiency, reduce manual processes, enhance support operations, and optimize panel management.
  • Partner with cross-functional stakeholders to identify operational challenges and translate business requirements into scalable system solutions.
  • Monitor system performance, workflow effectiveness, and data quality, proactively identifying opportunities for improvement.
  • Create and maintain dashboards, reports, documentation, and process maps to support operational visibility and decision-making.
  • Manage integrations between CRM platforms, internal databases, and third-party applications using APIs and automation tools.
  • Troubleshoot system issues, investigate workflow failures, and provide technical support for operational teams.
  • Recommend and implement continuous process improvements that enhance scalability, operational efficiency, and the panelist experience.
  • Ensure system configurations, workflows, and data management practices align with organizational policies, security standards, and compliance requirements.
GREAT TO HAVE
  • 3-7 years of experience in CRM administration, systems management, operations technology, or a related technical operations role.
  • Hands-on experience administering CRM platforms and building workflow automations.
  • Experience designing scalable operational processes and lifecycle automations.
  • Experience with AI tools, automation platforms, and intelligent workflow solutions, with the ability to identify opportunities to improve operational efficiency.
  • Experience working with APIs, system integrations, or low-code/no-code automation platforms.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to manage multiple priorities and projects independently.
  • Excellent communication and cross-functional collaboration skills.
LIFE AT VIANT

Investing in our employee's professional growth is important to us, but so is investing in their well-being. That's why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

Base compensation range: $100,000 - $130,000
In accordance with California law, the range provided is Viant's reasonable estimate of the compensation for this role.  Final title and compensation for the position will be based on several factors including work experience and education.

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