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Full Time Crm Manager Jobs (NOW HIRING)

The Hollister Group

CRM Manager

Boston, MA · On-site

$130K - $140K/yr

The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role is responsible for translating marketing technology strategy into CRM ...

Ten Group

CRM Manager

Las Vegas, NV · On-site

As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic ...

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Richemont

CRM Manager

New York, NY · On-site

POSITION SUMMARY The CRM Manager reports to the Head of Marketing & Communications and leads the implementation of the global CRM strategy within the subsidiary, optimizing and originating best-in ...

bet365

CRM Manager, Sports

Denver, CO

$105K - $130K/yr

As a CRM Manager, Sports you will develop the promotional strategy & lead in building customer loyalty for all user lifecycles through promotional offers and best in class user journeys. Through ...

K Health

CRM Manager - Braze

New York, NY · On-site

$135K - $165K/yr

You will own executing and optimizing CRM flows to convert leads and educate existing patients ... Stock options for every full-time employee * Paid parental leave * 401k benefit * Commuter Benefits

FTI Consulting, Inc.

Manager, CRM

New York, NY · Hybrid

$116K - $204K/yr

Applicants must be currently authorized to work in the United States on a full-time basis; this ... CRM * 1+SQL and/or Python script coding or equivalent educational training * Experience in an ...

The Aspen Group

Manager, CRM

Chicago, IL · On-site

$110K - $125K/yr

The Manager, CRM for Motto Clear Aligners will be responsible for defining, executing and optimizing CRM strategies that drive accelerated growth. This role will lead the development of highimpact ...

SlateRx

Sales Operations & CRM Manager

Las Vegas, NV · Hybrid

The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales ...

SlateRx

Sales Operations & CRM Manager

Las Vegas, NV · Hybrid

The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales ...

Svsu

CRM Specialist

Campus, IL

Job Title: CRM Specialist Full or Part Time: Full time Hours: 40 Exempt: Yes Supervisory Org: Graduate Admissions (PM) JOB SUMMARY: The CRM Specialist serves Enrollment Management Departments such as ...

Havas

CRM Director

San Francisco, CA · On-site

Description DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

Ashley Digital

Director, CRM

... manager responsible for calendar execution * Oversee lifecycle journey strategy across email and ... Own the CRM testing roadmap: analyze results using established methods, determine next steps, and ...

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Full Time Crm Manager information

See salary details

$39K

$102.1K

$172K

How much do full time crm manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for full time crm manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Crm Manager vs Customer Support Specialist?

AspectFull Time Crm ManagerCustomer Support Specialist
CredentialsCRM certifications, marketing or business degreeCustomer service training, communication skills
Work EnvironmentOffice-based, marketing or sales teamsCall centers, support teams, online chat
Industry UsageMarketing, sales, customer relationship managementCustomer service, technical support

The Full Time Crm Manager focuses on developing and managing customer relationship strategies, utilizing CRM tools to enhance engagement. In contrast, a Customer Support Specialist primarily handles direct customer inquiries and issues. While both roles require strong communication skills, the CRM Manager emphasizes strategic planning and data analysis, whereas the Support Specialist concentrates on immediate customer assistance.

What are the key skills and qualifications needed to thrive as a Full Time CRM Manager, and why are they important?

To thrive as a Full Time CRM Manager, you need expertise in customer relationship management, data analysis, and campaign strategy, often supported by a relevant degree and experience with CRM platforms. Familiarity with tools like Salesforce, HubSpot, or Microsoft Dynamics, as well as certifications in CRM systems or digital marketing, is typically required. Strong communication, problem-solving, and leadership skills are essential for managing cross-functional teams and driving customer engagement initiatives. These competencies ensure effective CRM program execution, improved customer retention, and measurable business growth.

How does a CRM Manager typically collaborate with marketing and sales teams to improve customer engagement?

A CRM Manager works closely with both marketing and sales teams to ensure customer data is leveraged effectively for personalized campaigns and targeted outreach. This collaboration often involves regular strategy meetings to align on customer segmentation, campaign objectives, and feedback loops from sales on lead quality. By sharing insights on customer behavior and campaign performance, the CRM Manager helps both teams refine their approaches, ultimately improving engagement and conversion rates. Additionally, the CRM Manager may coordinate the integration of CRM tools with marketing automation platforms and provide training or support to colleagues.

What does a Full Time CRM Manager do?

A Full Time CRM (Customer Relationship Management) Manager is responsible for developing and implementing strategies to manage and improve a company's interactions with current and potential customers. They oversee the use of CRM software, analyze customer data, segment audiences, and coordinate marketing campaigns to boost customer engagement and retention. CRM Managers work closely with sales, marketing, and customer service teams to ensure a seamless and personalized customer experience. Their goals often include increasing customer satisfaction, loyalty, and lifetime value.
More about Full Time Crm Manager jobs
What cities are hiring for Full Time Crm Manager jobs? Cities with the most Full Time Crm Manager job openings:
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Full Time Crm Manager jobs near you
Infographic showing various Full Time Crm Manager job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.
CRM Manager

CRM Manager

The Hollister Group

Boston, MA • On-site

$130K - $140K/yr

Full-time

Posted 19 days ago

Job description

The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role is responsible for translating marketing technology strategy into CRM platform capabilities, driving data governance, and surfacing actionable client intelligence in support of broader marketing and digital marketing initiatives. The CRM Manager acts as the bridge between strategy and execution, partnering with Marketing colleagues, practice leaders, IT, and technology vendors to ensure the CRM ecosystem delivers measurable business value and supports firm growth priorities. The role also identifies and advances opportunities to leverage AI and emerging technologies to enhance CRM capabilities, data insights, and operational efficiency. The CRM Manager partners closely with the Marketing Operations Manager to align CRM priorities with broader systems strategy, cross-platform initiatives, and firm wide technology investments.
Compensation:
$130-140k + 20% bonus
Responsibilities:
  • Own the CRM, ERM, and relationship intelligence product roadmaps, enhancement backlog, and day-to-day prioritization ensuring alignment with broader marketing technology strategy, firm growth priorities, and user needs.
  • Serve as the primary business owner for CRM platform management, translating broader marketing strategy into platform capabilities, workflows, and priorities in partnership with the Marketing Operations Manager.
  • Establish and maintain a CRM data governance framework, including data standards, stewardship roles, taxonomies, business rules, sync controls, exception management, and ongoing quality monitoring.
  • Act as the liaison between senior stakeholders and the broader Marketing Operations team, serving as the go-to partner for CRM systems and data strategy.
  • Meet regularly with stakeholder groups to identify system needs and pain points; lead weekly CRM meetings and joint vendor/IT discussions.
  • Develop and maintain product roadmaps covering leadership objectives, timelines, and system development priorities.
  • Draft requirements documents for new development projects and explore viable vendor solutions to bridge system gaps.
  • Identify data gaps and work with the Marketing Data Coordinator and Marketing & Campaign Specialist to prioritize and resolve data quality issues.
  • Develop, document, and socialize data quality standards; contribute to team infrastructure through templates, systems, and processes others can use and learn from.
  • Build custom reports and dashboards to support stakeholder initiatives and surface cross-sell opportunities or relationship intelligence signals.
  • Identify and implement opportunities to leverage AI and automation within the CRM and data ecosystem to improve data quality, reporting, segmentation, and user workflows.
  • Coordinate and conduct user system testing. This includes producing testing scripts, identifying appropriate testing groups, and developing a regression testing model for periodic system upgrades.
  • Drive user adoption through proactive engagement, training programs, and support documentation.
  • Manage and optimize the ERM solution: identify opportunities to extend usability, uncover actionable business development trends, and develop custom reports and dashboards.
  • Present periodic updates to the Marketing team on new system functionality and related processes; represent the team in cross-functional discussions and with external vendors.
Requirements:
  • Bachelor's degree in Marketing, Business, Information Systems, or a related field required.
  • 6-8+ years of experience in CRM administration required, preferably in a professional services setting.
  • Demonstrated experience owning CRM platforms end-to-end, including roadmap development, stakeholder management, and data governance.
  • Proven ability to work independently on complex, multi-stakeholder projects and manage high-stakes initiatives end-to-end.
  • Strong proficiency in CRM and ERM platforms, with experience in data synchronization, reporting, and workflow configuration required.
  • Experience establishing and maintaining data governance standards and practices across integrated systems.
  • Experience building reports and dashboards (e.g., Power BI or similar tools) to support business insights and decision-making.
  • Experience applying AI or automation tools to improve data workflows, reporting, or business processes within CRM or marketing technology environments.
  • Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical audiences and engage confidently with senior stakeholders.
  • Sound judgment and professionalism when engaging with senior consultants, vendors, and firm leadership.
  • Experience with Power BI or other business intelligence and reporting tools.
  • Knowledge of data governance frameworks and best practices.
  • An inclusive and growth-oriented mindset, strong interpersonal skills, and an ability to work collaboratively across different teams and seniority levels throughout the firm.
  • To the extent permitted by applicable law, eligible candidates must be authorized to work in the United States without sponsorship or restriction, now and in the future.

Preferred Requirements:
  • Familiarity with legal, financial, or professional services industry environments.
  • Experience designing and delivering end-user training programs and building team documentation infrastructure.
  • Familiarity with AI-driven tools for data enrichment, relationship intelligence, or marketing optimization.
Our Commitment to Inclusion & Belonging
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupations or positions.

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