ZipRecruiter

Log In

1

Assistant Crm Manager Jobs (NOW HIRING)

Diptyque

CRM Manager

New York, NY · On-site

Role Description We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this role ...

Colgate-Palmolive Company

CRM Manager

New York, NY · On-site

$96K - $137K/yr

As the CRM Manager for Professional & Consumer Marketing, you will lead the campaign workstream for our Professional audience while playing a pivotal role in scaling our overarching Consumer (CCX ...

FTI Consulting, Inc.

Manager, CRM

New York, NY · On-site

$116K - $204K/yr

About The Role The Manager, CRM is member of the Corporate Global CRM team dedicated to FTI's largest business segment, corporate finance. We are looking for an individual who is a strategist that ...

Svsu

CRM Specialist

Campus, IL

The CRM Specialist serves Enrollment Management Departments such as Graduate Admissions and ... Manager. SUPERVISION EXERCISED : Functional supervision is exercised over clerical support staff ...

Panorama Mortgage Group LLC

Jr CRM

Strasburg, OH

Reporting to the Marketing Manager, you will support the day-to-day operation of our CRM systems ... * Assist with the execution of CRM campaigns, email journeys, workflows, and automations in ...

Havas

CRM Director

San Francisco, CA

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

Baltimore Orioles

CRM Analyst

Baltimore, MD

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Babbel GmbH

Senior Manager, CRM

New York, NY · On-site

$110K - $126K/yr

The Senior Manager, CRM will report to the Director of CRM, Revenue Expansion, and lead our global customer upsell and winback campaign strategy across email, push, and in-app messaging. This role ...

Globalfoundries

Senior Manager CRM

California, MD

$147K - $248K/yr

Grow,leadand inspire a high-performing CRM team,providingstrategic guidance and fostering a culture of customer-centricity. * Develop team members' skills and career paths through coaching, feedback ...

First American

CRM Campaign Manager

Santa Rosa, CA · On-site

What We Do We are seeking a CRM Campaign Manager to create, maintain, and optimize lifecycle marketing campaigns that support our outside sales team. This role will focus on driving engagement with ...

Columbia

CRM Marketing Manager

Portland, OR · On-site

You will lead a team of CRM specialists acrosseCommerce marketing, consumer segmentation, and lifecycle automation, ensuring a cohesive and data-driven approach to customer engagement, retention, and ...

Jenson USA

CRM Marketing Manager

Riverside, CA · On-site

$60K - $80K/yr

Title: CRM Marketing Manager Department: Marketing Reports To: VP, Marketing Hours Required: Full-time, Exempt Location : Hybrid or Remote* *California, Oregon, Utah and Minnesota residents only.

next page

Showing results 1-20

All JobsCrm JobsAssistant Crm Manager Jobs

Assistant Crm Manager information

See salary details

$11

$22

$37

How much do assistant crm manager jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for assistant crm manager in the United States is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $24.04 per hour, depending on experience, location, and employer.

What are the typical challenges faced by an Assistant CRM Manager when implementing new customer engagement strategies?

As an Assistant CRM Manager, one common challenge is ensuring that new customer engagement strategies are effectively adopted across various teams, such as marketing, sales, and customer support. Aligning these departments can require strong communication and training efforts to ensure everyone understands the goals and processes. Additionally, managing data integrity and integrating new technologies with existing CRM systems can present technical hurdles. Overcoming these challenges often involves close collaboration with IT specialists and ongoing feedback loops with end users to refine and optimize engagement initiatives.

How much do CRM managers get paid?

CRM managers typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. Salaries can increase with certifications in CRM platforms like Salesforce or HubSpot and proficiency in data analysis and marketing strategies.

What does a CRM assistant do?

A CRM assistant supports the management and analysis of customer relationship management systems by updating customer data, generating reports, and assisting with marketing campaigns. They often work with CRM software like Salesforce or HubSpot and collaborate with sales and marketing teams to improve customer engagement and retention.

What does a CRM manager do?

A CRM manager oversees a company's customer relationship management strategies, using tools like CRM software to analyze customer data, improve engagement, and enhance retention. They coordinate marketing campaigns, monitor performance metrics, and work closely with sales and marketing teams to optimize customer interactions.

What does an Assistant CRM Manager do?

An Assistant CRM Manager supports the development, execution, and analysis of customer relationship management (CRM) strategies. They work closely with marketing, sales, and IT teams to manage customer databases, oversee CRM campaigns, and help improve customer engagement and retention. Their responsibilities often include segmenting customer groups, analyzing campaign performance, and assisting with the implementation of CRM software. By optimizing customer interactions, they help businesses build stronger relationships and drive growth.

What are the key skills and qualifications needed to thrive as an Assistant CRM Manager, and why are they important?

To thrive as an Assistant CRM Manager, you need a solid understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, proficiency in data analytics tools, and knowledge of email marketing systems are typically required. Strong communication, attention to detail, and problem-solving abilities set standout candidates apart in this role. These skills are crucial for effectively managing customer data, optimizing campaigns, and driving customer engagement and retention.

What is the difference between Assistant Crm Manager vs Customer Service Representative?

AspectAssistant Crm ManagerCustomer Service Representative
CredentialsCRM certifications, marketing or sales backgroundCustomer service training, communication skills
Work EnvironmentOffice-based, marketing or sales teamsCall centers, retail, online support
Industry UsageUsed in marketing, sales, and customer relationship managementUsed across retail, telecom, hospitality
Search IntentUnderstanding CRM roles, career path, responsibilitiesCustomer support, problem-solving, communication skills

The Assistant Crm Manager focuses on managing customer relationships, marketing strategies, and CRM systems, often working closely with sales and marketing teams. In contrast, a Customer Service Representative primarily handles direct customer inquiries and support. While both roles involve customer interaction, the Assistant Crm Manager has a broader strategic and managerial scope within CRM processes.

Is CRM a hard skill?

CRM (Customer Relationship Management) skills are considered hard skills because they involve specific knowledge of CRM software, data management, and analytics tools. Proficiency in platforms like Salesforce or HubSpot is often gained through training or certifications, making it a measurable and teachable skill relevant to roles like Assistant CRM Manager.
What cities are hiring for Assistant Crm Manager jobs? Cities with the most Assistant Crm Manager job openings:
What are the most commonly searched types of Crm Manager jobs? The most popular types of Crm Manager jobs are:
Assistant Crm Manager jobs near you
Infographic showing various Assistant Crm Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $46,022 per year, or $22.1 per hour.

CRM Manager

Diptyque

New York, NY • On-site

Full-time

Posted 2 days ago

Job description

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Diptyque is a Luxury Fragrance House that has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. Its flagship boutique is in Paris' 5th arrondissement at 34 Boulevard Saint Germain.
Role Description
We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this role is responsible for developing and executing lifecycle marketing strategies that drive client acquisition, engagement, loyalty, and lifetime value.
This role reports to the CRM Director and partners closely with the CRM Manager, Insights & Analytics, the Ecommerce and Digital team, Marketing team, and Sales team.
The ideal candidate is both a strategic thinker and a hands-on operator who thrives in a fast-paced environment. This person will oversee day-to-day CRM execution while helping shape the long-term roadmap for client communications, personalization, and lifecycle marketing.
This role requires a strong global collaborator who can amplify the global marketing strategy at a local market level through close partnership with Global CRM and Digital teams. The ideal candidate brings exceptional attention to detail, strong cross-functional communication skills, and the ability to build trust with global counterparts to ensure best-in-class execution across all client touchpoints.
The CRM Manager will own the execution and optimization of CRM programs and technology partnerships, including Imagino (ESP), Wunderkind, Splash, and Movable Ink, ensuring optimal client experiences and revenue-driving lifecycle campaigns.
Key Responsibilities
CRM Strategy & Lifecycle Management
  • Lead the development, execution, and optimization of lifecycle marketing campaigns across Email and SMS aligned to global strategy, Americas business goals, and revenue targets.

  • Translate data-driven client insights and campaign performance into actionable CRM strategies that improve engagement, retention, conversion, and lifetime value.

  • Design client journeys that move clients from acquisition to repeat purchasers to loyalty.

  • Partner with the CRM Director on segmentation strategy, audience architecture, personalization standards, and lifecycle roadmap planning.

  • Optimize local CRM initiatives while maintaining alignment with global strategy and brand standards (including Welcome and Birthday trigger programs)

  • Maintain and execute the CRM communication calendar across Email and SMS, including batch campaigns, triggered journeys, and automated lifecycle flows.

  • Collaborate closely with Retail, Digital, Demand Planning, and Client Experience teams to ensure the contact strategy remains agile, locally relevant, and aligned with evolving business priorities.

Channel Execution & CRM Technology
  • Manage day-to-day execution within Diptyque's marketing tech stack (global and local architecture), including deployment, testing, QA, optimization, and troubleshooting.

  • Own SMS campaign management and optimization through Wunderkind.

  • Build, code, test, and deploy Email campaigns with a strong emphasis on HTML expertise and flawless rendering across devices, inboxes, and client touchpoints.

  • Execute A/B and multivariate testing across segmentation, creative, timing, messaging, personalization, and frequency.

  • Maintain list hygiene and ensure GDPR/CCPA compliance.

Insights, Analytics & Cross-Functional Leadership
  • Partner closely with the CRM Manager, Insights & Analytics, to develop a deep understanding of the Americas client profile and lifecycle behaviors.

  • Analyze and report on CRM KPIs including database growth, deliverability, engagement, conversion, retention, and channel revenue contribution.

  • Act as the primary local CRM voice for Email and SMS channels, partnering with Global CRM, Marketing, Digital, Retail, eCommerce, and Client Experience teams.

  • Present performance insights, recommendations, and strategic opportunities to leadership and cross-functional stakeholders.

  • Identify opportunities for CRM innovation, personalization, automation, and client experience enhancements.

Key Requirements
  • 5-8+ years of CRM or lifecycle marketing experience, preferably within luxury, beauty, fashion, or premium consumer brands.

  • Proven experience managing both Email and SMS marketing programs with direct accountability for channel performance and revenue impact.

  • Hands-on experience with enterprise ESP platforms is required.

  • Advanced HTML expertise is required, including the ability to build, edit, troubleshoot, and QA responsive email code independently.

  • Strong understanding of client segmentation, cohort analysis, personalization, lifecycle marketing, and omnichannel retention strategies.

  • Exceptional attention to detail and ability to manage high-volume execution with accuracy and consistency.

  • Strong cross-functional communication and project management skills with experience collaborating across Global, Marketing, Digital, Retail, and Planning teams.

  • Comfortable managing complex calendars and launches.

  • Experience with Google Analytics, Tableau, or similar reporting platforms.

  • Excellent project management, copywriting, organizational, and communication skills.

  • Ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Core Competencies
  • Strategic and revenue-driven mindset

  • Strong technical and HTML proficiency

  • Data-driven decision making and analytical fluency

  • Exceptional attention to detail

  • Obsessed with understanding client behavior and translating data into action

  • Cross-functional collaboration and leadership

  • Strong client and business acumen

  • Entrepreneurial, proactive, and self-starting approach

Diptyque is committed to diversity in all its forms and considers each application carefully.

Apply