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Assistant Crm Manager Jobs (NOW HIRING)

Sonsoft Inc

MS Dynamics CRM

Austin, TX ยท On-site

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

IDEALFORCE LLC

CRM Developer(33130)

Phoenix, AZ

Company Description IDEALFORCE has a Contract position available immediately for a Microsoft Dynamics CRM/.NET Developer to join our customer in Phoenix, AZ. Please find below additional details ...

Sonsoft Inc

Microsoft Dynamics CRM

Long Beach, CA ยท On-site

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

Huckberry

Sr. Manager, Retention & CRM

Austin, TX ยท On-site

To help us get there, we're looking for a Sr. Manager, Retention & CRM to own our retention strategy and keep our community inspired for years to come. For 15 years, our unique blend of storytelling ...

Levain Bakery

CRM Specialist - NYC

Manhattan, NY ยท On-site

$70K - $80K/yr

Senior Manager, Growth Marketing Location: New York City The CRM Specialist is the day-to-day executional engine behind Levain's owned marketing channels. You'll build, QA, and ship every email and ...

UtiliSave LLC

Senior CRM Developer

Southampton, NY ยท On-site +1

We're looking for a senior developer to help own that engine: someone who can take our Dynamics 365 CRM from configuration to production-grade reliability, build real automation on the Power Platform ...

Advserv

$104 - $122/hr

The successful CRM Solutions Architect will provide strategic and technical leadership through the continued development of a scalable technology environment, leveraging the power and flexibility of ...

New

Guitar Center Company

Director, CRM

Westlake Village, CA ยท On-site

The Director of CRM will own the strategy, execution, and performance of Guitar Center's customer lifecycle marketing across email, SMS, and push notifications. This leader is responsible for driving ...

Sonsoft Inc

Sugar CRM

Cupertino, CA ยท On-site

Company Description Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of ...

Sonsoft Inc

Microsoft Dynamics CRM

Charlotte, NC

At least 2 years of development experience with MS Dynamics CRM customization and associated development * At least 2 years of Development skills in MS Dynamics CRM (2013 & 2015), Scribe and related ...

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Assistant Crm Manager information

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How much do assistant crm manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for assistant crm manager in the United States is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $24.04 per hour, depending on experience, location, and employer.

What does an assistant CRM manager do?

An Assistant CRM Manager supports the development, execution, and analysis of customer relationship management (CRM) strategies. They work closely with marketing, sales, and IT teams to manage customer databases, oversee CRM campaigns, and help improve customer engagement and retention. Their responsibilities often include segmenting customer groups, analyzing campaign performance, and assisting with the implementation of CRM software. By optimizing customer interactions, they help businesses build stronger relationships and drive growth.

What are the key skills and qualifications needed to thrive as an assistant CRM manager, and why are they important?

To thrive as an Assistant CRM Manager, you need a solid understanding of customer relationship management principles, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, proficiency in data analytics tools, and knowledge of email marketing systems are typically required. Strong communication, attention to detail, and problem-solving abilities set standout candidates apart in this role. These skills are crucial for effectively managing customer data, optimizing campaigns, and driving customer engagement and retention.

What are the typical challenges faced by an assistant CRM manager when implementing new customer engagement strategies?

As an Assistant CRM Manager, one common challenge is ensuring that new customer engagement strategies are effectively adopted across various teams, such as marketing, sales, and customer support. Aligning these departments can require strong communication and training efforts to ensure everyone understands the goals and processes. Additionally, managing data integrity and integrating new technologies with existing CRM systems can present technical hurdles. Overcoming these challenges often involves close collaboration with IT specialists and ongoing feedback loops with end users to refine and optimize engagement initiatives.

What is the difference between Assistant Crm Manager vs Customer Service Representative?

AspectAssistant Crm ManagerCustomer Service Representative
CredentialsCRM certifications, marketing or sales backgroundCustomer service training, communication skills
Work EnvironmentOffice-based, marketing or sales teamsCall centers, retail, online support
Industry UsageUsed in marketing, sales, and customer relationship managementUsed across retail, telecom, hospitality
Search IntentUnderstanding CRM roles, career path, responsibilitiesCustomer support, problem-solving, communication skills

The Assistant Crm Manager focuses on managing customer relationships, marketing strategies, and CRM systems, often working closely with sales and marketing teams. In contrast, a Customer Service Representative primarily handles direct customer inquiries and support. While both roles involve customer interaction, the Assistant Crm Manager has a broader strategic and managerial scope within CRM processes.

What cities are hiring for Assistant Crm Manager jobs?

Cities with the most Assistant Crm Manager job openings:

What are the most commonly searched types of Crm Manager jobs?

The most popular types of Crm Manager jobs are:

What states have the most Assistant Crm Manager jobs?

States with the most job openings for Assistant Crm Manager jobs include:

Assistant Crm Manager jobs near you
Infographic showing various Assistant Crm Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $46,022 per year, or $22.1 per hour.

Sr. Manager, CRM Administration

Share Our Strength

Washington, DC โ€ข On-site

$87K - $102K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 hours ago

Job description

Since 1984, Share Our Strength๏ฟฝ has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry campaign, Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America ๏ฟฝ we're on our way to making that a reality and we want you to join us. We're bold, creative, always open to new ideas, and 100% dedicated to our mission. If that sounds like you, we'd like you to consider becoming part of our team.
The Sr. Manager, CRM Administration is the central point of contact for Share Our Strength's fundraising CRM, Blackbaud Raiser's Edge ๏ฟฝ managing the product roadmap, responding to fundraiser needs, and driving implementation of new features and initiatives. The person in this role leads a team of two other CRM data managers, and is someone who can communicate clearly, triage priorities across multiple deadlines, and deliver requests on time for the Revenue Development and Growth team and partners across the organization. Success here means leading a team that builds strong working relationships across the organization, follows through on commitments, and maintains a consistently high standard of service so that the full fundraising data management team, alongside the fundraising team, always have the data and system support they need to do their best work.
This position is preferably based in Washington, D.C.; but could be fully remote for the right candidate. The position offers a salary range of $87k-$102k. Exact compensation within the stated salary range may vary based on skills, experience, internal equity, and geographical location.
DUTIES AND RESPONSIBILITIES:
Team Leadership
  • Leads the CRM vertical of the Fundraising Data Management (FDM) team, setting the standard for customer service by building strong working relationships across the organization and bringing a creative, solution-oriented mind set to the team.
  • Reviews and triages all request tickets for the FDM team, ensuring tickets are assigned to the proper person and completed on time.
  • Together with the Associate Director, Fundraising Data Management supports the professional development, skills maintenance and continued growth of CRM Administration staff within FDM.
  • Partner with colleagues to support Share Our Strength's work to be a diverse and inclusive organization, and ensure this value is embedded in the organization and throughout our work.

Product Ownership
  • Serve as the technical product owner for Share Our Strength's fundraising CRM, Blackbaud Raiser's Edge. This includes providing primary oversight of the platform's data and functionality, advising teams of new capabilities as they are released, serving as product evangelist for teams that are not yet using the tool, and advising FDM team leadership on challenges and opportunities.
  • Acts as primary contact for Blackbaud Support, submitting tickets and working with staff and support staff towards resolution of any issues with Raiser's Edge.
  • Responsible for systems security within Raiser's Edge, including onboarding new staff members and leading training processes for new users.
  • Ensure documentation for Raiser's Edge processes and Share Our Strength specific use cases are created, maintained and archived according to best practices, including training materials and front-end user-facing instructions and documentation.

Support to Other Fundraising Tools
  • Serve as the technical lead for non-digital platforms integrated with Raiser's Edge, including Omatic and AuditTrail. Advises the leader of the Fundraising Data Management team on how these tools fit into the team's overall technology roadmap.
  • Responsible for weekly gift processing from Chariot platform and import of Chariot data into Raiser's Edge.
  • Seeks out ways to improve and automate CRM Administration data flows, including use of Omatic Cloud, Power Automate and Share Our Strength's data lake for potential automation routes.

Ongoing Responsibilities
  • Responsible for complex query and reporting work for data pulled through Raiser's Edge interface, as well as key data pulls for leadership and fundraising teams.
  • Responsible for the creation and maintenance of dashboards within the native Raiser's Edge dashboard functionality. Collaborates with other FDM team members on creation of external dashboards using Raiser's Edge data.
  • Is cross-trained and acts as backup on CRM administration tasks for other staff on the FDM team.
  • Leads on several projects a quarter, focused on introducing new capabilities, time or cost savings to the organization.

SUPERVISION:
This position has supervisory responsibilities, including the Coordinator, Fundraising Data Management and Associate, Fundraising Data Management positions. Position also manages an external managed services consultant.
QUALIFICATIONS:
  • Development Operations or related technical experience required, with demonstration of increasing responsibilities and team management.
  • Minimum of 6-8 years๏ฟฝ experience with Blackbaud Raiser's Edge required, with Raiser's Edge NXT Professional Certification preferred.
  • Experience with Omatic Cloud integration preferred, including building and managing data flows.
  • Familiarity with Chariot gift processing platform a plus.
  • Experience with Microsoft Power Automate a plus.
  • Possess knowledge of strategies and principles of fundraising and development operations.
  • MS Office proficiency .
  • Outstanding interpersonal and relationship management skills, including the ability to identify and work through challenges, underscored by strong judgment and emotional intelligence.
  • Demonstrated ability to work independently on multi-step, detail-oriented projects in a fluid environment.
  • Excellent written and oral communication skills, including experience presenting to high-level audiences.
  • Interest in anti-hunger and anti-poverty issues.
  • Detail-oriented with strong organizational skills.
  • Ability to work independently and efficiently.

COMPREHENSIVE BENEFIT PLAN:
We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave, and jury duty leave).
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Share Our Strength is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, disability, medical condition, pregnancy or pregnancy-related condition, marital status, sex, sexual orientation, gender expression, military status, age, or any other classification protected by law.

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