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Full Time Crm Manager Jobs (NOW HIRING)

To help us get there, we're looking for a Sr. Manager, Retention & CRM to own our retention strategy and keep our community inspired for years to come. For 15 years, our unique blend of storytelling ...

To help us get there, we're looking for a Sr. Manager, Retention & CRM to own our retention strategy and keep our community inspired for years to come. For 15 years, our unique blend of storytelling ...

... Manager / CRM Specialist About the Role We are seeking a data-driven, detail-oriented Associate CRM Marketing Manager to support the end-to-end execution of our direct-to-consumer email and SMS ...

We're looking for a senior developer to help own that engine: someone who can take our Dynamics 365 CRM from configuration to production-grade reliability, build real automation on the Power Platform ...

The Director of CRM will own the strategy, execution, and performance of Guitar Center's customer lifecycle marketing across email, SMS, and push notifications. This leader is responsible for driving ...

At least 2 years of experience in Microsoft Dynamics CRM Online Experience * At least 2 years of ... This is a Full-Time / Permanent job opportunity . Only US Citizen, Green Card Holder, GC-EAD,H4-EAD ...

As the Product Manager for CRM and Lifecycle, you will own the end-to-end lifecycle management functions across all products in our B2B2C enterprise platform. This is a high-impact, highly visible ...

As the Product Manager for CRM and Lifecycle, you will own the end-to-end lifecycle management functions across all products in our B2B2C enterprise platform. This is a high-impact, highly visible ...

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Full Time Crm Manager information

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$39K

$102.1K

$172K

How much do full time crm manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for full time crm manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What does a full time CRM manager do?

A Full Time CRM (Customer Relationship Management) Manager is responsible for developing and implementing strategies to manage and improve a company's interactions with current and potential customers. They oversee the use of CRM software, analyze customer data, segment audiences, and coordinate marketing campaigns to boost customer engagement and retention. CRM Managers work closely with sales, marketing, and customer service teams to ensure a seamless and personalized customer experience. Their goals often include increasing customer satisfaction, loyalty, and lifetime value.

How does a full time CRM manager typically collaborate with marketing and sales teams to improve customer engagement?

A CRM Manager works closely with both marketing and sales teams to ensure customer data is leveraged effectively for personalized campaigns and targeted outreach. This collaboration often involves regular strategy meetings to align on customer segmentation, campaign objectives, and feedback loops from sales on lead quality. By sharing insights on customer behavior and campaign performance, the CRM Manager helps both teams refine their approaches, ultimately improving engagement and conversion rates. Additionally, the CRM Manager may coordinate the integration of CRM tools with marketing automation platforms and provide training or support to colleagues.

What are the key skills and qualifications needed to thrive as a full time CRM manager, and why are they important?

To thrive as a Full Time CRM Manager, you need expertise in customer relationship management, data analysis, and campaign strategy, often supported by a relevant degree and experience with CRM platforms. Familiarity with tools like Salesforce, HubSpot, or Microsoft Dynamics, as well as certifications in CRM systems or digital marketing, is typically required. Strong communication, problem-solving, and leadership skills are essential for managing cross-functional teams and driving customer engagement initiatives. These competencies ensure effective CRM program execution, improved customer retention, and measurable business growth.

What is the difference between Full Time Crm Manager vs Customer Support Specialist?

AspectFull Time Crm ManagerCustomer Support Specialist
CredentialsCRM certifications, marketing or business degreeCustomer service training, communication skills
Work EnvironmentOffice-based, marketing or sales teamsCall centers, support teams, online chat
Industry UsageMarketing, sales, customer relationship managementCustomer service, technical support

The Full Time Crm Manager focuses on developing and managing customer relationship strategies, utilizing CRM tools to enhance engagement. In contrast, a Customer Support Specialist primarily handles direct customer inquiries and issues. While both roles require strong communication skills, the CRM Manager emphasizes strategic planning and data analysis, whereas the Support Specialist concentrates on immediate customer assistance.

More about Full Time Crm Manager jobs

What cities are hiring for Full Time Crm Manager jobs?

Cities with the most Full Time Crm Manager job openings:

What are the most commonly searched types of Crm Manager jobs?

The most popular types of Crm Manager jobs are:

What states have the most Full Time Crm Manager jobs?

States with the most job openings for Full Time Crm Manager jobs include:

What job categories do people searching Full Time Crm Manager jobs look for?

The top searched job categories for Full Time Crm Manager jobs are:

Infographic showing various Full Time Crm Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

Sr. Manager, Retention & CRM

Huckberry

Austin, TX โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Job description

At Huckberry, we’re on a mission to inspire and equip adventurers near and far, and along the way, build the most loved men's retailer on the planet. To help us get there, we’re looking for a Sr. Manager, Retention & CRM to own our retention strategy and keep our community inspired for years to come.

For 15 years, our unique blend of storytelling and curated gear has built a fiercely loyal following. Our owned channels are already a major competitive advantage, but we need a curious, data-driven leader to get under the hood and adapt our retention operating model for our next massive phase of growth.

Your North Star is active customer growth. You’ll use cohort insights to turn first-time buyers into lifelong customers and reactivate lapsed shoppers, partnering across teams to connect the dots between email, SMS, print catalogs, and digital ads. If you’re hands-on in an ESP, love digging into data, and already shop Huckberry for your own weekend adventures, we want to hear from you.

This role is based out of our headquarters in Austin, TX; relocation will be provided. We're open to remote arrangements for the right candidate.

Responsibilities
  • Build programs across all channels that accelerate the first-to-second purchase — the moments, offers, and touchpoints that turn a buyer into a regular
  • Email & SMS channel performance — campaigns and triggered flows alike
    • Optimize flows, Eg. Welcome Series, Post-Purchase, Browse & Cart Abandonment, Product/Brand/Category Affinity, and Winback
  • Stand up always-on winback and reactivation for lapsed customers
  • Drive the catalog program — circulation strategy, audience selection, and measurement in partnership with our data team
  • Partner with acquisition marketing on email/SMS capture, welcome offers, and the end-to-end new-customer experience
  • Report regularly on active customer health and owned-channel performance, and use what you learn to sharpen the roadmap

Primary Objectives & KPI’s:

  1. Growing Retained Customers
    1. Improving Repeat Rate by Monthly Cohorts
    2. Improving Reactivated & Rate
    3. Reducing Churn & Rate
  2. Increasing Rev/Active Customer

Requirements

Requirements
  • 5–8 years in lifecycle, retention, or CRM marketing at an online retail or ecommerce brand
  • Hands-on mastery of a modern ESP and SMS platform (Klaviyo, Attentive, or enterprise equivalents) — flows, segmentation, dynamic content, deployment, and reporting
  • Strong command of customer lifetime value, cohort analysis, and lifecycle management — you can dive deep into the data, analyze the heck out of it, and step back with an actionable insight
  • Growth mindset with a strong curiosity for how AI can supercharge business insights and operations
  • A fantastic collaborator who can sit comfortably with brand, performance marketing, and data teams — and who thrives working independently
  • Organized, practical, and open-minded, with a genuine interest in men's style, gear, and adventure

Benefits

  • Medical, Dental, Vision benefits
  • 401(k) and employer match
  • Annual Huckberry shopping credits
  • Paid Sabbatical leave at 4 years
  • Summer Fridays
  • Weekly catered lunch
  • Monthly happy hours
  • Mental health resources
  • Paid Parental Leave
  • Paid Vacation & Paid Sick Leave
  • Volunteer Time Off
  • Generous employee discount
  • Annual offsites
Company Description

Huckberry is the ultimate one-stop men's shop for discovering the best gear and threads. Over a million guys trust us as their go-to resource for their closet, adventure inspiration, and a whole lot more. We were named one of IAB's most disruptive consumer brands, and we've collaborated with everyone from Matthew McConaughey and Leon Bridges to brands like Lululemon, Tacoma, and Coors. We look forward to meeting you.

Want to get to know us better? Check out our:

  • Journal: http://huckberry.com/blog
  • Youtube: https://www.youtube.com/@Huckberryco
  • Instagram: http://instagram.com/huckberry

Huckberry encourages candidates of all different backgrounds and identities to apply. We are always eager to further diversify our company, and we are committed to providing an inclusive environment of mutual respect where all can flourish. All of our employment decisions are based solely on merit and business need.