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Amazon Crm Jobs (NOW HIRING)

Richemont

CRM Manager

New York, NY · On-site

POSITION SUMMARY The CRM Manager reports to the Head of Marketing & Communications and leads the implementation of the global CRM strategy within the subsidiary, optimizing and originating best-in ...

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

Job Title: CRM Coordinator Job Location: Los Angeles, CA Remote Job Type: Contract * Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor ...

Columbia College

CRM Coordinator

Columbia, MO · On-site

$20.20/hr

CRM Coordinator Department: Enrollment Services Location : Remote Type : Full-time Pay : $20.20 per hour Applicants must be legally authorized to work in the United States; visa sponsorship is not ...

Three21 Creative LLC

CRM Specialist

Orlando, FL · On-site

$65K - $80K/yr

CRM Specialist ABOUT THE ROLE As a CRM Specialist at 321, you will be the technical architect and strategic advisor for our clients' customer relationship management systems. You'll design, implement ...

smcnorthamerica

CRM Administrator

Noblesville, IN · On-site

The Global CRM Administrator will be the primary resource for troubleshooting and resolving CRM-related tickets and issues for SMC globally. This role will work with other components of the Sales ...

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Havas

CRM Director

San Francisco, CA · On-site

Description DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in ...

Havas

CRM Director

San Francisco, CA · On-site

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

CONCEPT SERVICES, LTD

CRM Consultant

Akron, OH · On-site

$90K - $110K/yr

Director, CRM Agency Subordinates: Not Applicable FLSA Status: Professional Exempt Date Created: April 19, 2026 Position Summary: The CRM Consultant is responsible for managing and delivering CRM ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

Savage X Fenty

CRM Coordinator

El Segundo, CA

$29 - $32.69/hr

Savage X Fenty is looking for a CRM Coordinator Savage X Fenty is looking for a CRM Coordinator to join our growth marketing team, to support our customer relationship management initiatives across ...

Decision Foundry

CRM Manager

New York, NY · On-site

$85K - $103K/yr

As the CRM Manager for North America, you will own the local strategy and end-to-end execution across the US and Canada. Serving as a bridge between local impact and global excellence, you will ...

Orveon

Coordinator CRM

Manhattan, NY · Hybrid

In this role, you will help manage the CRM calendar, segment customer data, build and schedule campaigns, and analyze performance to drive engagement and retention. You will also support loyalty ...

King and Spalding LLP

CRM Specialist

New York, NY · On-site

$77K - $97K/yr

The CRM Specialist is responsible for helping ensure the accuracy, consistency, and effective use of CRM data across the firm, supporting business development and marketing efforts and enabling ...

King and Spalding LLP

CRM Specialist

Washington, DC · On-site

$77K - $97K/yr

The CRM Specialist is responsible for helping ensure the accuracy, consistency, and effective use of CRM data across the firm, supporting business development and marketing efforts and enabling ...

Invest Puerto Rico

PR · On-site

Overview The CRM Administrator is the technical steward and operational owner of Invest Puerto Rico's CRM platform, which functions as the organization's institutional intelligence system supporting ...

Champion Home Builders

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

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All JobsAmazon Crm Jobs

Amazon Crm information

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$39K

$102.1K

$172K

How much do amazon crm jobs pay per year?

As of Jun 12, 2026, the average yearly pay for amazon crm in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is the difference between Amazon Crm vs Amazon Customer Service Representative?

AspectAmazon CrmAmazon Customer Service Representative
Required CredentialsCRM certifications, familiarity with customer relationship management toolsHigh school diploma or equivalent, customer service experience
Work EnvironmentOffice or remote, focused on managing customer relationships and dataCall centers, remote or on-site, handling customer inquiries
Employer & Industry UsageUsed in marketing, sales, and customer retention teams within AmazonCustomer support teams across Amazon's retail operations
Common Search & Comparison IntentUnderstanding CRM roles, skills, and certificationsCustomer service roles, responsibilities, and qualifications

Amazon Crm roles focus on managing customer relationships through CRM tools, data analysis, and targeted marketing strategies. In contrast, Amazon Customer Service Representatives primarily handle direct customer inquiries and support. While both roles serve Amazon's customers, CRM specialists are more data-driven and strategic, whereas customer service reps focus on immediate issue resolution.

What is an Amazon CRM?

An Amazon CRM (Customer Relationship Management) is a software tool or system used by sellers and vendors on Amazon to manage and analyze their customer interactions and data throughout the customer lifecycle. It helps businesses improve customer service, streamline processes, and increase sales by organizing customer information, tracking communication, managing reviews, and automating follow-ups. Many Amazon CRMs integrate with Amazon Seller Central or Vendor Central to provide insights into customer feedback, order history, and marketing performance. Using a CRM can help sellers build stronger relationships with their customers, leading to better retention and higher ratings. There are several third-party CRM tools designed specifically for Amazon sellers to enhance their business operations.

What are some typical challenges faced by Amazon CRM professionals when managing customer data across multiple channels?

Amazon CRM professionals often encounter challenges related to consolidating and maintaining accurate customer data from various sources, such as website interactions, email campaigns, and customer service touchpoints. Ensuring data consistency and privacy compliance while integrating information from these channels is crucial for effective customer relationship management. Additionally, they need to collaborate closely with marketing, sales, and IT teams to implement strategies that personalize customer experiences and drive engagement. Staying updated with evolving CRM technologies and data privacy regulations is also essential for success in this role.

What are the key skills and qualifications needed to thrive as an Amazon CRM Specialist, and why are they important?

To thrive as an Amazon CRM Specialist, you need expertise in customer relationship management, data analysis, and e-commerce platforms, ideally with a background in marketing or business. Familiarity with CRM tools like Salesforce, Amazon Seller Central, and marketing automation systems is typically required. Strong communication, problem-solving, and project management skills help you build trust with customers and coordinate effectively across teams. These capabilities are crucial for driving customer engagement, increasing sales, and ensuring seamless business operations on the Amazon platform.

What are CRM jobs?

CRM jobs involve managing customer relationships using Customer Relationship Management software to improve customer satisfaction, retention, and sales. Roles may include CRM analyst, manager, or specialist, requiring skills in data analysis, communication, and familiarity with tools like Salesforce or HubSpot.

What is the salary of CRM in Amazon?

The salary for a CRM (Customer Relationship Manager) at Amazon typically ranges from $70,000 to $130,000 annually, depending on experience, location, and specific responsibilities. Compensation may also include bonuses, stock options, and benefits. Entry-level roles may start lower, while experienced professionals can earn higher salaries with advanced skills in CRM tools and data analysis.

What CRM is used by Amazon?

Amazon CRM roles typically involve using Salesforce as the primary customer relationship management platform. Employees may also work with other tools like Zendesk or custom Amazon-developed systems to manage customer interactions and data. Familiarity with CRM software and data analysis is often required for these positions.

Does Amazon have a CRM?

Amazon uses customer relationship management (CRM) systems to support its sales, marketing, and customer service operations. While specific CRM platforms are not publicly disclosed, Amazon employs advanced data analytics and automation tools to enhance customer engagement and personalize experiences, which are integral to its business processes.
More about Amazon Crm jobs
What cities are hiring for Amazon Crm jobs? Cities with the most Amazon Crm job openings:
What are the most commonly searched types of Amazon Crm jobs? The most popular types of Amazon Crm jobs are:
What states have the most Amazon Crm jobs? States with the most job openings for Amazon Crm jobs include:
What job categories do people searching Amazon Crm jobs look for? The top searched job categories for Amazon Crm jobs are:
Amazon Crm jobs near you
Infographic showing various Amazon Crm job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 12% Part Time, 1% Temporary, and 13% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.
CRM Manager

CRM Manager

Richemont

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Richemont rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder's motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.
POSITION SUMMARY
The CRM Manager reports to the Head of Marketing & Communications and leads the implementation of the global CRM strategy within the subsidiary, optimizing and originating best-in-class programs and trainings for the Americas market.
They implement the Clienteling strategy locally in order to maximize client acquisition, satisfaction & retention at all touch points and across all channels. He/she ensures excellence in Client relationship.
They are required to drive CRM training and acquisition programs with all commercial teams, as well as e-commerce and partner teams as applicable for partnered promotions, internal tools utilization, client treatment, databasing and tracking; in order to offer a seamless, luxury omni-channel experience to all clients. On-site support to help with IB and partner activations is occasionally needed. They elevate the data and client knowledge expertise of the team and share actionable insights and ensure proper measurement of program results.
They define and implement the Client Business Development strategy, identifying and leveraging potential business growth opportunities related to local and tourist clients, providing regular reporting, analysis and program support to HQ, EXCO, and local commercial teams.
RESPONSIBILITIES
1) Client strategies and programs
  • Develop clear understanding of market context as well as key drivers behind consumers behaviors through close collaboration with Richemont Marketing Services functions and external market research companies
  • Develop and coordinate the overall program of Client relationship for the market, in line with central guidelines
  • Ensure the implementation and effectiveness of the CRM programs throughout the market for all clients and monitor, using CRM guidelines and tools
  • Ensure CRM strategies are planned with an integrated consumer centric approach across all channels,
  • Drive increased engagement among Sales staff with their consumers through Clienteling and Activation programs
  • Facilitate best practices sharing through active participation in HQ meetings and seminars, and good market understanding through regular market visits,

2) Data & Client Knowledge
  • Develop Client Knowledge through Client Insights and Database analysis in order to drive Client programs efficiently.
  • Develop an Analytics roadmap to support business performance (including Retail, digital and ecommerce). Ensure results are communicated with focus on value-add insights and actionable recommendations
  • Drive internal and industry best practice analytics projects (predictive modeling, basket analysis, attrition modeling, client equation.... etc.)
  • Ensure maximum security level of client data via proper organization, processes and confidentiality

3) New service Development
  • Formalizes local launch plans for the development of new tool, KPI or reporting capabilities in collaboration with the Marketing & Communications teams
  • Ensures to keep the various teams informed
  • Manages the budget, ordering, tracking and deployment of gifting program with the support of the retail operations team, ensuring strategic use of gifting product and maximum ROI

4) Client Business Development
  • Be a supporting contact for partnership proposals addressed to the Maison, evaluate and select the most relevant ones based on the potential return on investment from a CRM perspective and collaborate with boutiques' teams in order to generate sales and enable them to sustain and expand their networks
  • Work in conjunction with Events teams to support local boutique teams with connecting with high potential local communities and organizations to drive database growth and brand awareness in the local communities.
  • Report on the business development activity (activated contacts, generated sales, RoI, improvement areas...)

REQUIRED COMPETENCIES
  • University graduate
  • Strong in both project management & communication skills
  • Good analytical skills, detail-oriented
  • 6+ years of Retail and/or CRM experience
  • Fluency in written and spoken English (required)
  • Experience or familiarity with corporate CRM tools (Salesforce, The View, Google Analytics) preferred
  • Creative, pragmatic and proactive
  • Be a solution orientated team player
  • Good communication and presentation skill
  • Ability to multitask
  • Time and deadline management
  • Passionate and flexible
  • Presentable, high level of integrity and loyalty
  • Ability to interact with a wide variety of people including retail and partner retail teams
  • Capacity to understand a market and identify opportunities
  • Strong production, design / arts / marketing background will be an asset
  • Great sensitivity to clients' needs and aspirations
  • Training experience is a plus

We offer a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: $105,000-$115,000
Salary will be determined based on relevant skills and experience.

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