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Customer Relationship Management Manager Nonprofit Jobs

Avis Budget Group

CRM Manager

Parsippany, NJ · On-site

$115K - $130K/yr

The CRM Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS ...

Tripadvisor

CRM Manager

Needham, MA · On-site +1

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

Made In Cookware

CRM Manager

Austin, TX · On-site

We are expanding our team and looking for our next CRM Manager. In this position, you'll be responsible for creating and implementing a CRM strategy and customer retention at Made In. You'll take ...

bet365

CRM Manager, Sports

Denver, CO · On-site

$105K - $130K/yr

As a CRM Manager, Sports you will develop the promotional strategy & lead in building customer loyalty for all user lifecycles through promotional offers and best in class user journeys. Through ...

Sunstar

CRM Marketing Manager

Schaumburg, IL

The CRM Manager is responsible for defining and leading customer relationship management (CRM) and lifecycle marketing strategy across both the Retail Consumer and Professional Dental business ...

Lufthansa Group

$69.66 - $92.88/hr

Du hast Lust, die CRM-gestützten Kundenprozesse bei Albatros, dem Belegschaftsmakler der Lufthansa Group, aktiv mitzugestalten? Dann werde CRM Manager: in-Schwerpunkt Prozessautomatisierung-und ...

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

The Vitamin Shoppe

Director, CRM

Secaucus, NJ · On-site

Responsibilities CRM & Retention Strategy: * Design and oversee the CRM strategy and marketing operations for The Vitamin Shoppe, encompassing email, SMS, and other direct marketing channels.

BraveView, Inc.

CRM

Alpharetta, GA

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

Spar Group

CRM Specialist

Charlotte, NC · On-site

Overview: CRM Specialist -Outbound Growth, Charlotte, NC (Hybrid) SPAR is looking for a detail-oriented, analytical, and growth-minded Outbound Growth & CRM Specialist to support our business ...

Scanhealthplan

CRM Developer

Long Beach, CA · On-site

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona ... The Job We are seeking a CRM Developer to lead the analysis, architecture, design, development, and ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

Washington Nationals

CRM, Administrator

Washington, DC · On-site

$70K - $75K/yr

The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan and customer base through effective use of CRM tools, data and analytics. This role is responsible ...

Victoria College

*CRM Specialist

Victoria, TX · On-site

$4.5K - $5.0K/mo

This position supports the CRM Administrator in the coordination, development, and administration of the College's customer relationship management CRM system. This position is benefits eligible. For ...

htna

CRM Administrator

Milwaukee, WI · Hybrid

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...

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Customer Relationship Management Manager Nonprofit information

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$28K

$80.7K

$140.5K

How much do customer relationship management manager nonprofit jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer relationship management manager nonprofit in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Manager Nonprofit vs Customer Service Manager?

AspectCustomer Relationship Management Manager NonprofitCustomer Service Manager
Primary FocusManaging donor and constituent relationships, CRM strategy, and data analysisOverseeing customer support teams, resolving client issues, and ensuring customer satisfaction
Required SkillsCRM software proficiency, data management, communication, nonprofit sector knowledgeCustomer service skills, conflict resolution, team management, communication
Work EnvironmentNonprofit organizations, fundraising events, donor databasesCorporate or retail settings, call centers, support desks
Common CertificationsCRM certifications, nonprofit management certificationsCustomer service certifications, management training

The main difference is that the Customer Relationship Management Manager Nonprofit focuses on building and maintaining relationships with donors and constituents using CRM tools within a nonprofit setting. In contrast, the Customer Service Manager concentrates on managing customer support teams to ensure client satisfaction in a corporate environment. Both roles require strong communication skills but serve different organizational goals and audiences.

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Customer Relationship Management Manager Nonprofit jobs near you
Infographic showing various Customer Relationship Management Manager Nonprofit job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.

CRM Manager

Avis Budget Group

Parsippany, NJ • On-site

$115K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Avis Budget Group rating

6.2

Company rating: 6.2 out of 10

Based on 183 frontline employees who took The Breakroom Quiz

145th of 175 rated vehicle equipment hire

Job description

Driven to be the Best
People. Performance. Purpose.
At Avis Budget Group, we're driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We're defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.
The CRM Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS, and push notifications, translating lifecycle and promotional strategies into high-quality customer experiences that drive engagement, conversion, retention, and customer lifetime value.
This is a hands-on CRM leadership role that requires both strategic thinking and operational execution. The ideal candidate can independently manage campaigns and customer journeys, identify opportunities for improvement, and make informed decisions while operating within broader CRM and lifecycle strategies.
The ideal candidate is highly organized, detail-oriented, collaborative, and comfortable managing multiple initiatives across brands and channels in a fast-paced environment.
What You'll Do:
  • Partner with CRM leadership to execute lifecycle and promotional strategies across Avis, Budget, and Zipcar
  • Manage and optimize lifecycle, promotional, transactional, and triggered communications across email, SMS, and push notifications
  • Help identify opportunities to enhance the customer experience through more personalized, timely, and relevant transactional communications
  • Manage customer journeys including cart abandonment, browse abandonment, opt-in flows, onboarding, and retention campaigns
  • Analyze campaign and lifecycle performance to identify trends, optimization opportunities, and testing strategies
  • Collaborate cross-functionally with marketing, loyalty, analytics, product, engineering, and operations teams to support customer engagement and business objectives
  • Help improve CRM workflows, operational processes, and campaign execution standards to support a scalable and efficient CRM function

Perks You'll Get:
  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
  • 401(k) Retirement Plan with company matched contributions
  • Full training to learn the business and enhance professional skills
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

What We're Looking For:
  • Partner with CRM leadership to execute lifecycle and promotional strategies across Avis, Budget, and Zipcar
  • Manage and optimize lifecycle, promotional, transactional, and triggered communications across email, SMS, and push notifications
  • Help identify opportunities to enhance the customer experience through more personalized, timely, and relevant transactional communications
  • Manage customer journeys including cart abandonment, browse abandonment, opt-in flows, onboarding, and retention campaigns
  • Analyze campaign and lifecycle performance to identify trends, optimization opportunities, and testing strategies
  • Collaborate cross-functionally with marketing, loyalty, analytics, product, engineering, and operations teams to support customer engagement and business objectives
  • Help improve CRM workflows, operational processes, and campaign execution standards to support a scalable and efficient CRM function

The annual starting salary for this position is between $115,000 - $130,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Parsippany
New Jersey
United States of America

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