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Crm Automation Jobs (NOW HIRING)

SmartIPlace

MS Dynamics CRM Developer

Malvern, PA · On-site

The resource will work closely with Product, Business, and IT partners to configure and customize CRM functionality, develop integrations, build custom workflows and automation, and support post MVP ...

Eastport Holdings

CRM Manager

Pittsburgh, PA · On-site

$70K/yr

Manage incoming CRM, email marketing, and marketing automation requests across multiple clients and projects. * Build and maintain strong client relationships through proactive communication and ...

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Maintain and optimize CRM objects, properties, pipelines, workflows, and automation processes.Provide user support and troubleshooting: Serve as the primary internal contact for HubSpot-related ...

Panorama Mortgage Group LLC

Jr CRM

Strasburg, OH · On-site

Description We are seeking a Junior CRM to join our growing marketing team. Reporting to the ... Has a basic understanding of email marketing, segmentation, automation, and reporting (a plus)

BayFed

CRM Product Manager

Capitola, CA · On-site +1

$114K - $142K/yr

The CRM, Product Manager leads the credit union's strategy and execution for its Customer Relationship Management (CRM) and AI driven automation program. This position operates at the intersection of ...

htna

CRM Administrator

Milwaukee, WI · Hybrid

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day ... Configure forms, views, dashboards, business rules, and standard process automation * Manage users ...

Samsung Electronics

Sr. Manager CRM

Plano, TX · On-site

Identify opportunities to improve consumer experience through automation, behavioral triggers, predictive audiences, and dynamic content. * Champion new CRM capabilities that enhance personalization.

Sinclair Broadcast Group

CRM Developer

Cockeysville, MD · On-site

Experience with DevOps automation, release pipelines, and environment strategy within Dynamics 365 ... Technologies * Microsoft Dynamics 365 CRM / Customer Engagement * Microsoft Dataverse * Power ...

Sourcis Inc

Zoho CRM Expert

Folsom, CA · On-site

$36 - $38/hr

The qualified candidate will work on existing and new automation/integration projects with the ... Skills Needed: - CRM software systems - ZOHO Functions, ZOHO Modules, ZOHO ONE, ZOHO Creator, ZOHO ...

Sunstar

CRM Marketing Manager

Schaumburg, IL

The CRM Manager is responsible for defining and leading customer relationship management (CRM) and ... Experience managing email marketing, SMS, customer journey orchestration, and marketing automation ...

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All JobsCrm Automation Jobs

Crm Automation information

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$31K

$116.6K

$169.5K

How much do crm automation jobs pay per year?

As of Aug 16, 2026, the average yearly pay for crm automation in the United States is $116,607.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $139,000.00 per year, depending on experience, location, and employer.

What is CRM automation?

CRM automation refers to the use of technology to automate repetitive tasks and processes within Customer Relationship Management (CRM) systems. This includes automating workflows such as lead management, email marketing, customer follow-ups, data entry, and reporting. By automating these processes, businesses can improve efficiency, reduce manual errors, and provide a more personalized experience for their customers. CRM automation helps sales, marketing, and customer service teams focus on building relationships rather than handling administrative tasks.

What are the key skills and qualifications needed to thrive as a CRM automation specialist?

To thrive as a CRM Automation Specialist, you need expertise in customer relationship management systems, data analysis, and workflow automation, often supported by a degree in marketing, IT, or related fields. Familiarity with platforms like Salesforce, HubSpot, or Microsoft Dynamics, along with certifications in these tools, is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help drive successful automation projects and cross-team collaboration. These competencies ensure efficient customer engagement, streamlined processes, and measurable business growth.

How does a CRM automation specialist typically collaborate with sales and marketing teams?

CRM Automation specialists work closely with sales and marketing teams to streamline processes, ensure data consistency, and implement targeted campaigns. They often gather requirements from these teams, set up automated workflows for lead nurturing, and provide insights from campaign analytics. Regular communication is key, as CRM Automation professionals must translate business needs into technical solutions and support end users to maximize the system’s effectiveness. This collaboration helps drive customer engagement and improve overall team efficiency.

What is the difference between Crm Automation vs Crm Analyst?

AspectCrm AutomationCrm Analyst
Required CredentialsCRM certifications, technical skillsBusiness, marketing, or data analysis degrees
Work EnvironmentMarketing teams, technical departmentsMarketing, sales, data analysis teams
Employer & Industry UsageTech companies, marketing agencies, retailCorporate marketing, sales departments
Common Search & Comparison IntentAutomation tools, technical skillsData analysis, campaign insights

Crm Automation focuses on implementing and managing automated customer relationship processes using technical tools, while Crm Analysts analyze customer data to inform marketing strategies. Both roles are essential in customer relationship management but differ in their core functions and skill sets.

More about Crm Automation jobs

What cities are hiring for Crm Automation jobs?

Cities with the most Crm Automation job openings:

What states have the most Crm Automation jobs?

States with the most job openings for Crm Automation jobs include:

What job categories do people searching Crm Automation jobs look for?

The top searched job categories for Crm Automation jobs are:

Crm Automation jobs near you
Infographic showing various Crm Automation job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $116,607 per year, or $56.1 per hour.

CRM & Sales Automation Specialist

item America

Hagerstown, MD

Full-time

Posted 3 days ago

New

Job description

Career at item -

Join item, the global leader in modular systems for industrial applications. Our award-winning building kit system enhances efficiency, ergonomics, and safety across industries. We empower engineers to push boundaries and bring creative ideas to life with innovative aluminum profile solutions. At item, we inspire limitless possibilities-add your dimension with us!

The CRM & Sales Automation Specialist is responsible for developing and optimizing CRM processes that improve sales follow-up, customer engagement, and revenue growth. This role will build automated customer journeys, sales campaigns, and follow-up workflows that help the Sales team nurture leads, maintain customer relationships, and identify opportunities for upselling and cross-selling.

The ideal candidate has strong CRM experience combined with a solid understanding of sales processes, customer behavior, and the sales funnel. A marketing background is a plus.

Job Duties

  • Create campaigns in Dynamics CRM to upsell and cross-sell different solutions, including automated follow-ups and built-in customer journeys.
  • Build and manage automated customer journeys within the CRM system.
  • Develop automated sales follow-up processes for leads, prospects, opportunities, and existing customers.
  • Create CRM campaigns that support lead nurturing, customer retention, re-engagement, upselling, and cross-selling.
  • Build customer segments based on sales activity, purchase history, product interest, customer behavior, and other criteria.
  • Create triggers and workflows that initiate follow-up activities based on customer actions or stages in the sales process.
  • Develop communication channels and touchpoints throughout the customer journey.
  • Partner with Sales to identify opportunities to improve and automate the sales process.
  • Create strategies to ensure leads and customer opportunities receive consistent and timely follow-up.
  • Develop upsell and cross-sell journeys based on customer needs, previous purchases, and product relationships.
  • Identify opportunities to reduce manual sales activities through CRM automation.
  • Monitor CRM campaigns, journeys, and sales activity to identify opportunities for improvement.
  • Maintain CRM data quality and support effective CRM adoption across the Sales team.

Requirements

  • Bachelor's degree in Business, Sales, Marketing, or related field preferred.
  • 3+ years of experience with CRM systems, sales operations, sales automation, or a related field.
  • Knowledge of Dynamics preferred.
  • Strong understanding of the sales funnel, lead management, customer lifecycle, and sales follow-up processes.
  • Hands-on experience building CRM workflows, automated follow-ups, customer journeys, campaigns, triggers, and customer segments.
  • Experience developing upsell, cross-sell, lead nurturing, and customer re-engagement strategies.
  • Ability to translate sales needs into effective CRM processes and automation.

Apply