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Customer Relationship Management Manager Salary Jobs

Vantage Recruiting

CRM Manager

Birmingham, AL

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Tripadvisor

CRM Manager

Needham, MA · On-site

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the ... The salary range for this role is $120,000 - $140,000 (USD) This is the lowest to highest salary we ...

Tripadvisor

CRM Manager

Needham, MA · On-site +1

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the ... The salary range for this role is $120,000 - $140,000 (USD) This is the lowest to highest salary we ...

Forbes Advisor

CRM Manager (Remote)

Wilmington, DE · On-site +1

We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class CRM Manager to own lifecycle marketing across one or two of our verticals. This is a hands-on role for a ...

Forbes Advisor

CRM Manager (Remote)

Wilmington, DE · Remote

We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class CRM Manager to own lifecycle marketing across one or two of our verticals. This is a hands-on role for a ...

Zipline

Lifecycle & CRM Manager

South San Francisco, CA

$150K - $190K/yr

  • Medical

  • Dental

  • Vision

  • PTO

We're looking for a Lifecycle & CRM Manager to help scale these efforts by bringing campaigns to market, supporting market-level growth, and creating more personalized customer experiences. Working ...

Zipline

Lifecycle & CRM Manager

South San Francisco, CA

$150K - $190K/yr

We're looking for a Lifecycle & CRM Manager to help scale these efforts by bringing campaigns to market, supporting market-level growth, and creating more personalized customer experiences. Working ...

Pahrump Valley Auto Plaza

BDC CRM Manager

Pahrump, NV

  • Medical

  • Dental

  • Retirement

  • PTO

Work closely with Management and sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM * Complete, delegate and hold Sales Team accountable on ...

SPAR Inc.

CRM Specialist

Charlotte, NC · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

CRM Specialist -Outbound Growth, Charlotte, NC (Hybrid) SPAR is looking for a detail-oriented ... What We Offer: * Full-Time Salary Position (Competitive based on experience) * Comprehensive ...

SlateRx

Sales Operations & CRM Manager

Las Vegas, NV · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Operations & CRM Manager will own and optimize our sales technology stack - including Monday.com and SharePoint - and drive both day-to-day operational excellence and strategic sales ...

Havas

CRM Director

San Francisco, CA · On-site

Description Position at Havas DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with ...

TEKsystems

CRM Administrator

Overland Park, KS · Hybrid

$43.27 - $57.70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CRM Administrator / IT AnalystOverview We are seeking a highly motivated CRM Administrator to serve as the primary owner of our CRM platform and business systems. This role will be responsible for CR ...

Viant Technology

CRM Administrator

Boston, MA

$100K - $130K/yr

  • Medical

  • PTO

WHAT YOU'LL DO We are seeking a technically skilled and process-oriented CRM Administrator to oversee and optimize the systems, workflows, and automations that support the full panelist lifecycle. In ...

HLB90067

Senior Manager, CRM

El Segundo, CA

$11K - $120K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title: Sr. Manager, CRM Department ... Digital & Growth Manager: VP, Digital Salary: $110,00-$120,000 Who We Are Haus Labs is next-gen ...

OnLogic

CRM Specialist

Cary, NC · On-site

  • Retirement

Maintaining rigorous CRM data integrity through deduplication and hygiene efforts, and building ... We have an open office, open salaries, and strive to be fair and transparent in our decision making.

Alay Home Care

CRM

Maple Shade, NJ · Remote

$45K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Join us as a Full Time Customer Relationship Manager at Alay Home Care in Bayonne, New Jersey. This ... With an annual salary of $45,760, you can grow both personally and professionally with us. If you ...

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Customer Relationship Management Manager Salary information

See salary details

$28K

$80.7K

$140.5K

How much do customer relationship management manager salary jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer relationship management manager salary in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Manager Salary vs Customer Service Manager Salary?

AspectCustomer Relationship Management ManagerCustomer Service Manager
Average Salary$85,000 - $120,000$60,000 - $90,000
Required SkillsCRM software, data analysis, communicationCustomer support, team management, communication
Work EnvironmentMarketing, sales, CRM software platformsCall centers, retail, service industries
CertificationsCRM certifications, business or marketing degrees

The Customer Relationship Management Manager typically earns a higher salary than the Customer Service Manager due to its focus on strategic data analysis, CRM software expertise, and targeted customer engagement. While both roles require strong communication skills, the CRM Manager's role involves more technical and analytical skills, leading to higher compensation in most industries.

What does a customer relationship management manager make?

A customer relationship management (CRM) manager typically earns between $70,000 and $120,000 annually, depending on experience, location, and company size. They often have skills in CRM software, data analysis, and communication, and may hold certifications like CRM or project management credentials.

What cities are hiring for Customer Relationship Management Manager Salary jobs?

Cities with the most Customer Relationship Management Manager Salary job openings:

What states have the most Customer Relationship Management Manager Salary jobs?

States with the most job openings for Customer Relationship Management Manager Salary jobs include:

What job categories do people searching Customer Relationship Management Manager Salary jobs look for?

The top searched job categories for Customer Relationship Management Manager Salary jobs are:

Customer Relationship Management Manager Salary jobs near you
Infographic showing various Customer Relationship Management Manager Salary job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.

CRM Manager

Vantage Recruiting

Birmingham, AL

Full-time

Re-posted 3 days ago

Job description

Job Title: CRM Manager
Job Type: Full-time, Direct Hire
Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX
Reports to: VP, Business Development
Job Summary:
The CRM Manager is responsible for day-to-day administration, data quality, user support, reporting, and continuous improvement of the CRM platform. This role collaborates with business development, marketing, operations, IT, and data professionals to support reliable CRM usage, accurate pipeline visibility, and actionable business insights.
Responsibilities:
CRM Administration & System Optimization:
  • Serve as the primary administrator and subject matter expert for the company's CRM platform.
  • Serve as the central point of contact for CRM questions, support requests, and enhancement initiatives.
  • Monitor system performance, troubleshoot issues, and maintain optimal functionality.
  • Evaluate, test, and implement new CRM features, enhancements, and integrations.
  • Maintain system documentation, workflows, permissions, and configuration standards.
  • Manage CRM enhancement requests by gathering input from impacted teams and aligning improvements with leadership direction.
Data Management, Data Quality & System Integration:
  • Maintain CRM data integrity through clear data standards, user access management, security controls, duplicate management, and regular data quality reviews.
  • Maintain processes that support accurate, complete, and reliable customer, contact, opportunity, and pursuit data.
  • Conduct routine data checks to identify missing fields, outdated records, duplicates, inactive opportunities, and inconsistent pipeline information.
  • Work with business development and marketing teams to resolve data quality issues and reinforce consistent CRM usage.
  • Coordinate integrations between the CRM platform and other business systems, including ERP, marketing automation, and reporting tools.
  • Partner with Power BI and data specialists to support centralized reporting and analytics.
Reporting, Analytics & Business Pipeline Reviews:
  • Maintain dashboards, reports, and metrics that show opportunities, pursuits, client activity, and pipeline health
  • Analyze customer, pursuit, and pipeline data to identify trends and improve forecasting accuracy.
  • Support business pipeline reviews by validating opportunity data, summarizing movement, highlighting gaps, and identifying follow-up items.
  • Monitor key pipeline indicators, including stage progression, projected revenue, proposal activity, win/loss trends, and aging opportunities.
User Training & Support:
  • Develop and deliver CRM onboarding and training for new and existing employees.
  • Promote CRM best practices and support organization-wide adoption by working with CRM users and Super Users.
  • Create user guides, documentation, and training materials.
  • Provide ongoing support, troubleshooting, and coaching to help system users maximize system capabilities.
  • Communicate technical concepts in a clear, practical manner for employees at all levels.
Cross-Functional Collaboration & Continuous Improvement:
  • Take ownership of assigned CRM priorities while receiving direction from leadership and coordinating with stakeholders.
  • Maintain a practical CRM improvement plan focused on enhancements, reporting, process updates, and user support.
  • Work as a team player with business development, marketing, operations, IT, and data/reporting professionals to improve the system.
  • Include appropriate team members and subject matter experts so improvements reflect business needs, user feedback, and leadership guidance.
Qualifications:
  • Minimum of 5 years of CRM administration experience.
  • Experience administering Unanet (Cosential) or comparable CRM platforms preferred.
  • Cosential/Unanet certification preferred.
  • Experience within the Architecture, Engineering, and Construction (AEC) industry is preferred but not required.
  • Experience managing CRM enhancements and user adoption initiatives.
Skills:
  • Strong understanding of CRM administration, reporting, user adoption, and business process support.
  • Experience with Microsoft Office Suite and Power BI.
  • Familiarity with CRM integrations, workflow automation, data standards, and data quality practices.
  • Strong analytical skills with the ability to turn data into actionable business insights.
  • Excellent communication skills with the ability to explain technical information clearly.
  • Ability to develop training programs that increase user engagement and adoption.
  • Strong organizational and project management skills with attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to build strong cross-functional relationships.
  • Accountable, collaborative, team-oriented, and ownership-minded.
  • Experience with advanced analytics and AI-enabled CRM tools is a plus.
Education:
  • Bachelor's degree in Business Administration, Information Systems, Computer Science, Marketing, or a related field, or equivalent experience.