1

Customer Relationship Management Manager Salary Jobs

CRM Manager

Pittsburgh, PA · On-site

$70K/yr

9Rooftops is seeking a CRM Manager to support CRM and email marketing initiatives across a ... The base salary for this position is $70,000, with the potential for up to an additional 20% if the ...

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the ... The salary range for this role is $120,000 - $140,000 (USD) This is the lowest to highest salary we ...

Define and lead the CRM strategy aligned with business objectives across email, SMS, push ... In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus ...

CRM Specialist

El Segundo, CA · On-site

$80K - $90K/yr

You will report to the Sr. Manager, CRM and will partner closely with several cross-functional ... Offered base salary will be dependent on factors including the scope and complexity of the role ...

You will report to the Sr. Manager, CRM and will partner closely with several cross-functional ... Offered base salary will be dependent on factors including the scope and complexity of the role ...

Grow,leadand inspire a high-performing CRM team,providingstrategic guidance and fostering a culture ... Knowledge of SAP,iCertiswould be an advantage Expected Salary Range $147,000.00 - $248,000.00 The ...

Grow,leadand inspire a high-performing CRM team,providingstrategic guidance and fostering a culture ... Knowledge of SAP,iCertiswould be an advantage Expected Salary Range $147,000.00 - $248,000.00 The ...

About Virtuous CRM+ Virtuous CRM+ is the core fundraising and donor management platform that powers thousands of nonprofit organizations. As the flagship product within Virtuous, CRM+ is the system ...

New

Job Title: CRM Developer Location: Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience.

next page

Showing results 1-20

Customer Relationship Management Manager Salary information

See salary details

$28K

$80.7K

$140.5K

How much do customer relationship management manager salary jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer relationship management manager salary in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Manager Salary vs Customer Service Manager Salary?

AspectCustomer Relationship Management ManagerCustomer Service Manager
Average Salary$85,000 - $120,000$60,000 - $90,000
Required SkillsCRM software, data analysis, communicationCustomer support, team management, communication
Work EnvironmentMarketing, sales, CRM software platformsCall centers, retail, service industries
CertificationsCRM certifications, business or marketing degrees

The Customer Relationship Management Manager typically earns a higher salary than the Customer Service Manager due to its focus on strategic data analysis, CRM software expertise, and targeted customer engagement. While both roles require strong communication skills, the CRM Manager's role involves more technical and analytical skills, leading to higher compensation in most industries.

What does a customer relationship management manager make?

A customer relationship management (CRM) manager typically earns between $70,000 and $120,000 annually, depending on experience, location, and company size. They often have skills in CRM software, data analysis, and communication, and may hold certifications like CRM or project management credentials.

What cities are hiring for Customer Relationship Management Manager Salary jobs?

Cities with the most Customer Relationship Management Manager Salary job openings:

What states have the most Customer Relationship Management Manager Salary jobs?

States with the most job openings for Customer Relationship Management Manager Salary jobs include:

What job categories do people searching Customer Relationship Management Manager Salary jobs look for?

The top searched job categories for Customer Relationship Management Manager Salary jobs are:

Infographic showing various Customer Relationship Management Manager Salary job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.

$70K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 26 days ago


Job description

9Rooftops is seeking a CRM Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys managing multiple client accounts, building and executing email marketing campaigns, maintaining CRM systems, and collaborating directly with clients to deliver effective lifecycle marketing programs.
The CRM Manager will serve as a primary point of contact for CRM-related client requests, overseeing campaign execution, database management, lead generation workflows, and marketing automation efforts across various CRM platforms. Success in this role requires strong organization, attention to detail, agency experience, and the ability to thrive in a fast-paced client-services environment.
This role operates on a hybrid schedule at our Pittsburgh, PA or Chicago, IL office.
Key Responsibilities
Client Management & Collaboration
  • Serve as a day-to-day CRM contact for assigned client accounts.
  • Participate in client meetings and translate business needs into actionable CRM and email marketing initiatives.
  • Manage incoming CRM, email marketing, and marketing automation requests across multiple clients and projects.
  • Build and maintain strong client relationships through proactive communication and reliable execution.

CRM & Email Marketing Execution
  • Develop, build, schedule, test, and deploy email marketing campaigns.
  • Manage email content calendars and campaign execution timelines.
  • Ensure email campaigns align with client brand standards, messaging, tone, and calls-to-action.
  • Coordinate campaign reviews, approval workflows, and quality assurance processes.
  • Support segmentation, personalization, and audience targeting initiatives.

CRM Administration & Marketing Automation
  • Manage and maintain CRM platforms, including database administration, lead management, and campaign setup.
  • Build and maintain forms, workflows, and lead capture processes.
  • Ensure CRM data integrity through ongoing database maintenance and quality control.
  • Support user training and CRM adoption efforts when needed.
  • Troubleshoot campaign and platform issues while collaborating with internal teams and vendor partners.

Performance & Optimization
  • Monitor campaign performance and provide reporting insights to clients and internal teams.
  • Identify opportunities to improve engagement, lead generation, and email marketing effectiveness.
  • Recommend process improvements and best practices to enhance CRM operations and campaign execution.

Preferred CRM Platforms
Experience with one or more of the following is preferred:
  • Zoho CRM
  • Salesforce
  • Splash
  • Other CRM and marketing automation platforms

Qualifications
  • 4+ years of CRM, email marketing, or marketing automation experience.
  • Agency experience required.
  • Proven experience managing multiple client accounts and competing priorities simultaneously.
  • Hands-on experience building and deploying email marketing campaigns.
  • Experience managing CRM databases, forms, workflows, and lead generation processes.
  • Ability to learn and navigate multiple CRM platforms quickly.
  • Strong project management and organizational skills.
  • Excellent communication and client-facing abilities.
  • High attention to detail and commitment to quality.
  • Self-starter who can quickly acclimate and contribute with minimal ramp-up time.

Ideal Candidate Profile
The successful candidate is someone who:
  • Thrives in a fast-paced agency environment.
  • Enjoys both client interaction and hands-on execution.
  • Can hit the ground running and manage multiple projects simultaneously.
  • Is naturally curious and committed to continuous learning.
  • Takes ownership of work and consistently looks for ways to improve processes and outcomes.
  • Brings energy, adaptability, and a strong sense of accountability to client relationships.

The base salary for this position is $70,000, with the potential for up to an additional 20% if the applicant hired has additional related qualifications. Eastport Holdings offers a competitive benefits package including medical, dental, vision, life and disability coverage, HSA employer contributions, flexible spending accounts, employee assistance resources, paid time off, paid parental leave, and voluntary benefits designed to support your overall well-being.