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Crm Marketing Jobs (NOW HIRING)

Zocdoc

CRM Marketing Manager

New York, NY · Hybrid

As a CRM Marketing Manager you'll play a meaningful role in making sure we build interesting and effective campaigns that engage patients and ultimately drive sessions and rebookings. The role will ...

Brooks Brothers

Specialist-CRM Marketing

Manhattan, NY · On-site

$57K/yr

Overview Associate CRM Marketing Manager / CRM Specialist About the Role We are seeking a data-driven, detail-oriented Associate CRM Marketing Manager to support the end-to-end execution of our ...

Semper Home Loans

CRM & Marketing Coordinator

Providence, RI · On-site

$42K - $59K/yr

The CRM & Marketing Coordinator will manage Semper's marketing initiatives and CRM systems to drive customer engagement, lead nurturing, and campaign effectiveness. This role bridges marketing ...

CVS Health

Manager, CRM Marketing

Chicago, IL · On-site

Partner with internal teams such as Performance marketing, Central Sales, and other CRM team members on new campaign opportunities and optimization of existing campaigns. * Content & Creative ...

Mutual of Omaha Mortgage

$70 - $82/hr

CRM Marketing Specialist (Total Expert) Department: Marketing Reports To: CRM Manager Employment Type: Full-Time Job Summary TheCRM Marketing Specialistis responsible forthe day-to-day administration ...

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How much do crm marketing jobs pay per year?

As of Sep 7, 2026, the average yearly pay for crm marketing in the United States is $99,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $107,500.00 per year, depending on experience, location, and employer.

What is a CRM Marketing?

A CRM Marketing job involves managing customer relationships through data-driven marketing strategies. Professionals in this role use CRM software to analyze customer interactions, segment audiences, and create personalized campaigns that drive engagement and retention. They collaborate with sales teams, automate marketing workflows, and track campaign performance to optimize results. Their goal is to enhance customer loyalty, improve conversions, and maximize lifetime value.

What are the typical daily responsibilities of someone working in CRM Marketing?

Professionals in CRM Marketing typically spend their days designing and executing targeted email campaigns, analyzing customer data to optimize segmentation, and developing loyalty or retention programs. They routinely collaborate with sales, product, and analytics teams to align promotional strategies and ensure consistent messaging across all touchpoints. CRM Marketers also monitor campaign performance, create reports, and identify opportunities for personalization or process improvement. This role is both creative and analytical, offering a dynamic work environment focused on enhancing the customer experience. As you grow in the position, you may have the opportunity to lead larger projects or transition into strategic management roles.

What are the key skills and qualifications needed to thrive in the CRM Marketing position, and why are they important?

To thrive in CRM Marketing, a strong background in data-driven marketing, customer segmentation, and campaign management is essential, often supported by a degree in marketing, communications, or a related field. Proficiency with CRM platforms such as Salesforce, HubSpot, or Oracle, as well as certifications in digital marketing or CRM systems, is highly valuable. Excellent communication, analytical thinking, and project management skills help professionals excel in this role. These abilities are crucial for designing effective customer journeys, optimizing engagement strategies, and driving measurable business growth.

What is the role of CRM marketing in marketing?

CRM marketing involves using customer relationship management tools and data to personalize communication, improve customer engagement, and increase retention. For CRM marketing professionals, skills in data analysis, segmentation, and marketing automation are essential to develop targeted campaigns that enhance customer loyalty and drive sales.
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Crm Marketing jobs near you
Infographic showing various Crm Marketing job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 90% Full Time, 8% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $99,312 per year, or $47.7 per hour.

CRM Marketing Manager

Zocdoc

New York, NY • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Own the end-to-end campaign development process, including list/segment creation, test setup, email development, QA, deployment, and analysis.

  • Develop, execute, and optimize CRM campaigns using email, SMS, push notifications, and in-app messages through testing and data analysis.

  • Monitor campaign performance metrics and ensure the proper functioning of send triggers and messages to drive engagement and business goals.

Job description

Your Impact on our Mission
Zocdoc's most important asset is our people.  As a CRM Marketing Manager you'll play a meaningful role in making sure we build interesting and effective campaigns that engage patients and ultimately drive sessions and rebookings. The role will play an integral part in driving revenue and patient loyalty via CRM channels. If you're ready to help us transform healthcare, we want to hear from you!

You'll enjoy this role if you... 

  • Have a passion for technology and improving patients' lives
  • Enjoy using data and analytics
  • Are a strategic thinker who can drive high-level CRM strategy while managing hands-on execution
  • Highly organized, impeccable attention to detail, and great at prioritizing what needs to get done now, and what should wait until later
  • Love ideating, executing, and testing new ideas
  • Are action-oriented; you understand that ideas are easy, but implementation is where the magic is
  • Work well in a fast-paced, dynamic environment and are able to manage competing priorities

Your day to day is...

  • Owning the end-to-end campaign development process - including list/segment creation, test setup, email development, QA, deployment, and analysis - with the future opportunity to partner with Marketing Operations to streamline executional tasks
  • Developing, planning, executing, and optimizing CRM campaigns through rigorous, hypothesis-driven A/B or multivariate testing, using email, SMS, push notifications, and in app messages to meet business goals
  • Brainstorming new campaign ideas and collaborating with cross-functional teams like Engineering, Product Marketing, Product, Analytics, Design, and Brand to execute marketing campaigns and support cross-functional initiatives with no supervision
  • Monitoring deliverability and maintain email health metrics to determine optimal frequency and form of communications
  • Owning CRM metrics for sends, opens, clicks, and downstream metrics like sessions, app downloads, and bookings for campaigns and ensure send triggers and messages are functioning properly
  • Driving engagement booking targets

You'll be successful in this role if you have...

  • 7+ years of work experience in a highly analytical CRM role
  • Proven track record of strategic thinking, ideating, and executing highly impactful CRM marketing campaigns to drive overarching business objectives
  • Strong analytical skills (particularly within Excel and Looker) and the ability to leverage data for insights and action.
  • Braze and HTML knowledge preferred
  • Incredible attention to detail especially when it comes to campaign QA
  • Strong written and verbal communication skills
  • Ability to quickly build relationships and influence behavior with other teams across the company
  • Ability to manage multiple projects and priorities at once in an ever-changing environment
  • Ability to push through barriers to get things done with a sense of urgency
  • SQL and Looker experience (preferred)

Benefits:

  • Flexible, hybrid work environment at our convenient Soho location
  • Unlimited Vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness program with Wellhub
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement
  • Catered lunch everyday along with beverages and snacks
  • Employee Resource Groups and ZocClubs to promote shared community and belonging
ZocDoc logo

About ZocDoc

Sourced by ZipRecruiter

Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences, and contributors make our community and our platform better. We're an equal-opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

Industry

Internet websites and web search portals

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

2007

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