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Crm Manager Jobs (NOW HIRING)

DAZN

Head of CRM

New York, NY · Hybrid

$150K - $180K/yr

As Head of CRM, you will lead the global retention and CRM strategy for some of DAZN's most important partnerships. You will oversee the creative and data-driven execution of CRM campaigns to engage ...

Athleta

Manager - CRM Marketing

San Francisco, CA

$119K - $155K/yr

About the role The CRM Marketing Manager owns the end-to-end execution and optimization of email, SMS, and push notification campaigns, driving operational excellence across Athleta's owned marketing ...

pacsun

Director, CRM & Customer Strategy

Anaheim, CA · On-site

The Director, CRM & Customer Strategy is responsible for developing and executing the company's CRM ... As a manager, serve as a leader of company culture, norms, and conduct. * Ability to balance a ...

Massive Rocket

Senior CRM Consultant

As a Senior CRM Consultant at Massive Rocket, you'll play a key role in delivering high-impact CRM programmes that help clients create meaningful customer experiences across multiple channels.

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA · On-site

$85K - $120K/yr

The Analyst, Loyalty & CRM Analytics helps improve customer retention, repeat purchases, and lifetime value across Skechers digital and retail channels by turning customer and behavioral data into ...

SonSoft

Microsoft Dynamics CRM

Long Beach, CA · On-site

Microsoft Dynamics CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of ...

Bel Fuse Inc.

CRM Analyst (Hybrid)

Portland, OR · On-site

$90K - $113K/yr

The CRM Analyst is a hands-on functional role responsible for the strategy, configuration, and day-to-day operation of Bel Fuse's customer relationship management platforms, with primary focus on ...

SonSoft

Microsoft Dynamics CRM

Newark, NJ · On-site

Microsoft Dynamics CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of ...

Net at Work

CRM Consultant (Creatio)

$110K/yr

Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today ...

Bel Fuse Inc.

CRM Analyst (Hybrid)

Lombard, IL · On-site

$90K - $113K/yr

The CRM Analyst is a hands-on functional role responsible for the strategy, configuration, and day-to-day operation of Bel Fuse's customer relationship management platforms, with primary focus on ...

Sonsoft Inc

Microsoft Dynamics CRM

Redmond, WA · On-site

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

SonSoft

Microsoft Dynamics CRM

Norwood, MA · On-site

Microsoft Dynamics CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of ...

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Crm Manager information

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$39K

$102.1K

$172K

How much do crm manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for crm manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is a CRM manager?

A CRM manager is responsible for overseeing a company's customer relationship management strategies and systems. They analyze customer data, implement marketing campaigns, and optimize CRM tools like Salesforce or HubSpot to improve customer engagement and retention. Strong communication skills and knowledge of data analysis are essential for this role.

What Does a CRM Manager Do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

How much does a CRM manager earn?

A CRM manager's salary varies based on experience, location, and industry, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in larger companies may earn higher, especially with expertise in CRM tools like Salesforce or HubSpot.

Is CRM manager a good job?

A CRM manager is responsible for developing and managing customer relationship strategies using tools like CRM software. The role typically offers good job prospects, competitive salaries, and opportunities for advancement, especially with skills in data analysis and marketing. It is suitable for professionals interested in customer engagement, marketing, and technology.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

How does a CRM Manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What are CRM Managers?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What is the role of a CRM manager?

A CRM manager is responsible for developing and implementing strategies to manage customer relationships and improve customer retention using customer relationship management (CRM) software. They analyze customer data, oversee marketing campaigns, and coordinate with sales and support teams to enhance customer experience and drive business growth.

What are the key skills and qualifications needed to thrive as a CRM Manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.
More about Crm Manager jobs
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Crm Manager jobs near you
Infographic showing various Crm Manager job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.
Dynamics CRM Administrator

Dynamics CRM Administrator

ASC Engineered Solutions

Philadelphia, PA • On-site, Remote

Full-time

Posted 28 days ago

ASC Engineered Solutions rating

6.0

Company rating: 6.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Dynamics CRM Administrator
Department: Marketing
Employment Type: Full Time
Location: Philadelphia (remote)
Description
ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve our CRM environment. This role will be responsible for day-to-day CRM administration, user support, data quality, training enablement, vendor coordination, and delivery of small to medium CRM enhancements. The ideal candidate is hands-on in Dynamics 365 Sales, understands CRM process design, and can work directly with sales, IT, and external partners to improve system usability and adoption.
How You Will Help
  • Configure and maintain Dynamics 365 Sales, including forms, fields, views, dashboards, business rules, calculated fields, and basic process automation.
  • Support CRM data quality through duplicate detection, record merging, field cleanup, ownership correction, bulk updates, and hygiene reporting.
  • Assist with account, contact, opportunity, quote, lead, activity, and project-related CRM processes.
  • Support CRM training by preparing walkthroughs, process documentation, and training materials including within our digital adoption platform.
  • Provide day-to-day CRM support for users, including troubleshooting, process questions, and adoption support.
  • Coordinate with internal IT and external CRM vendors to execute enhancements, resolve issues, and validate completed work.
  • Perform testing for configuration changes, vendor deliverables, bug fixes, and new functionality before release.
  • Maintain documentation for CRM processes, field definitions, configuration changes, and release notes.
  • Help manage CRM backlog items, priorities, timelines, and follow-ups.
  • Identify opportunities to simplify CRM workflows, improve user experience, and reduce manual work.

What You Will Bring
  • 4+ years of CRM administration within Dynamics 365 Sales and Dataverse.
  • Experience configuring CRM forms, fields, views, dashboards, business rules, calculated fields, and security settings.
  • Strong understanding of CRM data structures, record ownership, duplicate management, and data cleanup.
  • Experience with Power Automate, Power BI, Excel, Power Platform.
  • Experience with ERP/customer master data, quoting, CPQ and data integrations.
  • Microsoft Dynamics 365 or Power Platform certifications.

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