CRM Director
San Francisco, CA · On-site
Description DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in ...
CRM Director
San Francisco, CA · On-site
Description DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in ...
Customer Relationship Management (CRM) Location: Princeton, NJ (remote) Job Requirements: * A minimum of three years of experience working as a data scientist * Experience in any of those CRM ...
Customer Relationship Management (CRM) Location: Princeton, NJ (remote) Job Requirements: * A minimum of three years of experience working as a data scientist * Experience in any of those CRM ...
The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve ...
The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve ...
Director, Loyalty & CRM
Bensalem, PA · Hybrid
SNIPES Director, Loyalty & CRM Bensalem, PA Hybrid We live sneakers, streetwear, and neighborhood culture! All Day! Every Day! With more than 750 stores in Europe and the USA, SNIPES is one of the ...
Director, Loyalty & CRM
Bensalem, PA · Hybrid
SNIPES Director, Loyalty & CRM Bensalem, PA Hybrid We live sneakers, streetwear, and neighborhood culture! All Day! Every Day! With more than 750 stores in Europe and the USA, SNIPES is one of the ...
You will collaborate with stakeholders worldwide to scale and enhance our CRM capabilities and provide direct line management to team members as required. In this role, you will take full ownership ...
You will collaborate with stakeholders worldwide to scale and enhance our CRM capabilities and provide direct line management to team members as required. In this role, you will take full ownership ...
Data-Core Systems Inc. is seeking a Customer Relationship Management (CRM) Developerto join our Consulting team. You will participate and effectively contribute to the design, development, and ...
Data-Core Systems Inc. is seeking a Customer Relationship Management (CRM) Developerto join our Consulting team. You will participate and effectively contribute to the design, development, and ...
Sr. Director, Customer Relationship Management We are seeking an experienced and highly motivated executive to lead the strategic development, implementation, and optimization of our Customer ...
Sr. Director, Customer Relationship Management We are seeking an experienced and highly motivated executive to lead the strategic development, implementation, and optimization of our Customer ...
CRM Specialist
Stamford, CT · On-site
$80K - $101K/yr
... direct mail. Your 'day to day': CRM Program Execution Support * Assist the CRM Manager in the ... execution of CRM programs across email, SMS/MMS, and direct mail, ensuring accuracy, timeliness ...
New
CRM Specialist
Stamford, CT · On-site
$80K - $101K/yr
... direct mail. Your 'day to day': CRM Program Execution Support * Assist the CRM Manager in the ... execution of CRM programs across email, SMS/MMS, and direct mail, ensuring accuracy, timeliness ...
New
Partner with General Managers, Sales Managers, Internet Directors, and Service Directors ... Support newly acquired stores with CRM/ILM onboarding and process implementation. Digital Retailing ...
Partner with General Managers, Sales Managers, Internet Directors, and Service Directors ... Support newly acquired stores with CRM/ILM onboarding and process implementation. Digital Retailing ...
The CRM Manager is responsible for managing and optimizing the organization's customer relationship management platform to increase customer insights, streamline processes, and support business ...
The CRM Manager is responsible for managing and optimizing the organization's customer relationship management platform to increase customer insights, streamline processes, and support business ...
The CRM Manager is the day-to-day manager of the federal client's CRM system (Salesforce) and is primarily responsible for ensuring that the system delivers meaningful, real-time insights for ...
The CRM Manager is the day-to-day manager of the federal client's CRM system (Salesforce) and is primarily responsible for ensuring that the system delivers meaningful, real-time insights for ...
CRM Manager
New York, NY · On-site
$90K - $110K/yr
The CRM Manager will report to the Director of CRM, Revenue Expansion, and lead our global customer retention campaign strategy across email, push, and in-app messaging. This role focuses on ...
CRM Manager
New York, NY · On-site
$90K - $110K/yr
The CRM Manager will report to the Director of CRM, Revenue Expansion, and lead our global customer retention campaign strategy across email, push, and in-app messaging. This role focuses on ...
CRM Manager
Chevy Chase, MD · On-site
The CRM Manager is the day-to-day manager of the federal client's CRM system (Salesforce) and is primarily responsible for ensuring that the system delivers meaningful, real-time insights for ...
CRM Manager
Chevy Chase, MD · On-site
The CRM Manager is the day-to-day manager of the federal client's CRM system (Salesforce) and is primarily responsible for ensuring that the system delivers meaningful, real-time insights for ...
CRM Analyst
Anaheim, CA · On-site
$84K - $94K/yr
The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...
CRM Analyst
Anaheim, CA · On-site
$84K - $94K/yr
The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...
CRM Administrator
$55K - $60K/yr
Reporting to the Director of Admissions,the CRM Administrator provides leadership and oversight of the Admissions Customer Relationship Management (CRM) system, currently Technolutions' Slate ...
CRM Administrator
$55K - $60K/yr
Reporting to the Director of Admissions,the CRM Administrator provides leadership and oversight of the Admissions Customer Relationship Management (CRM) system, currently Technolutions' Slate ...
CRM Administrator
Kenosha, WI · On-site
$55K - $60K/yr
Reporting to the Director of Admissions, the CRM Administrator provides leadership and oversight of the Admissions Customer Relationship Management (CRM) system, currently Technolutions' Slate ...
CRM Administrator
Kenosha, WI · On-site
$55K - $60K/yr
Reporting to the Director of Admissions, the CRM Administrator provides leadership and oversight of the Admissions Customer Relationship Management (CRM) system, currently Technolutions' Slate ...
CRM Analyst
$84K - $94K/yr
The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...
CRM Analyst
$84K - $94K/yr
The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...
CRM Analyst
Anaheim, CA · On-site
$84K - $94K/yr
The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...
CRM Analyst
Anaheim, CA · On-site
$84K - $94K/yr
The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...
CRM Administrator
Noblesville, IN · On-site
The Global CRM Administrator will be the primary resource for troubleshooting and resolving CRM-related tickets and issues for SMC globally. This role will work with other components of the Sales ...
CRM Administrator
Noblesville, IN · On-site
The Global CRM Administrator will be the primary resource for troubleshooting and resolving CRM-related tickets and issues for SMC globally. This role will work with other components of the Sales ...
CRM Coordinator
Los Angeles, CA · On-site
$20 - $25/hr
Job Title: CRM Coordinator Job Location: Los Angeles, CA Remote Job Type: Contract * Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor ...
Quick apply
CRM Coordinator
Los Angeles, CA · On-site
$20 - $25/hr
Job Title: CRM Coordinator Job Location: Los Angeles, CA Remote Job Type: Contract * Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor ...
Crm Director information
See salary details
$23.5K - $38.6K
1% of jobs
$38.6K - $53.7K
4% of jobs
$53.7K - $68.8K
7% of jobs
$68.8K - $83.9K
6% of jobs
$95.2K is the 25th percentile. Wages below this are outliers.
$83.9K - $99K
8% of jobs
$99K - $114K
14% of jobs
The median wage is $122K / yr.
$114K - $129.1K
18% of jobs
$144.2K is the 75th percentile. Wages above this are outliers.
$129.1K - $144.2K
17% of jobs
$144.2K - $159.3K
16% of jobs
$159.3K - $174.4K
5% of jobs
$174.4K - $189.5K
4% of jobs
$23.5K
$121.5K
$189.5K
How much do crm director jobs pay per year?
As of Jun 13, 2026, the average yearly pay for crm director in the United States is $121,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Crm Director position, and why are they important?
To thrive as a CRM Director, you need expertise in customer relationship management strategies, data analysis, and project leadership, often supported by a degree in marketing, business, or a related field. Familiarity with leading CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, as well as certifications like Salesforce Certified Administrator or equivalent, are highly valued. Strong interpersonal skills, strategic thinking, and effective cross-functional communication help set outstanding candidates apart. These competencies are essential for aligning CRM initiatives with business objectives, driving customer retention, and leading teams to deliver impactful results.
What does a CRM Director do?
A CRM Director oversees a company's customer relationship management strategy, ensuring effective engagement, retention, and loyalty. They analyze customer data, implement CRM software, and develop campaigns to improve customer interactions. Their role involves collaboration with sales, marketing, and IT teams to optimize customer experiences and drive business growth. Strong leadership, data-driven decision-making, and a deep understanding of customer behavior are key to success in this role.
What are the typical responsibilities of a CRM Director on a daily or weekly basis?
A CRM Director generally oversees the planning, execution, and optimization of customer relationship strategies, collaborates with marketing, sales, and IT teams, and analyzes customer data to enhance engagement and retention. On a daily or weekly basis, this may involve leading CRM campaign strategy meetings, reviewing system performance metrics, managing CRM software configurations, and working closely with other department heads to align objectives. They also mentor teams, resolve process issues, and drive adoption of best practices. This role offers a dynamic mix of strategic oversight and hands-on problem-solving, ideal for professionals who enjoy both leadership and direct impact on customer experience.
More about Crm Director jobs
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What states have the most Crm Director jobs? States with the most job openings for Crm Director jobs include:
What job categories do people searching Crm Director jobs look for? The top searched job categories for Crm Director jobs are:
Job description
Description
DIRECTOR CRM
Summary
• Responsible for overall CRM planning and operations
Role: "Leader"
The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship Marketing and Direct Response. This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals:
• Develops and substantiates comprehensive, integrated CRM programs and solutions- using data-driven recommendations- all geared to help move the business forward
• Works to foster a team environment and knowledge sharing to ensure delivery of optimized RM that are on strategy, on time and within budget
• Builds and maintains strong relationships as a trusted CRM partner with client
• Represents the Agency's CRM leadership on a day-to-day basis with the Client and within the Agency, providing strategic vision and directing flawless execution
• Inspires, motivates and directs extended team-knowing how to balance pushback and challenging status quo with collaboration and partnership
• Comfortable partnering to co-develop market research that surfaces consumer insights all along the adoption and adherence pathway
• Ability to work seamlessly within an integrated, multichannel agency
• Passion for healthcare is a plus
Specific Responsibilities:
• Develop and maintain understanding of the client's business, products and market conditions
• Ensure strategic alignment of each CRM client project and integration with digital, in-office, GA TV/print, while serving as a valuable team member that works closely with account team and creative(s)
• Keep abreast and demonstrate application of current trends and advances in the marketplace and RM industry, both on- and off-line within and out of the category
• Work closely with extended team to write CRM project briefs, Message Matricies, Communications Architecture/Flows, Content Calendars, and other documents for clients and internal teams
• Develop segmentation strategy and optimize performance of targeted campaigns, messaging, and programs
• Demonstrate understanding of database, data flows, business rules and use the knowledge to create plans, recommendations, and optimizations
• Determine and monitor optimal channel planning for each program including making the business case and providing rationale for:
• Develop testing strategies, learning agenda, measurement plans, and KPIs
• Lead integrated analysis and own tactical and program optimization recommendations
• Partner with other agencies to deliver seamless experiences including:
• Develop CRM client recommendations and POVs that proactively deliver ideas to meet client objectives
Process and Organization
• Accurately assesses and secures resources to generate insightful client recommendations
• Aids in the education of all agency/client team members in CRM from process through best practices including formal on-boarding sessions as well as regular updates
• Ensures that company and client processes are defined and followed
• Participates in integrated team meetings with multiple agencies
Characteristics and Qualifications
• Requires at least 10 years' experience in marketing or communications
• Bachelor's degree or higher
• Demonstrates the skills to foster effective teamwork and strong relationships
• Demonstrates strong problem-solving skills, initiative, and consistently adds value
• Commands and fosters an environment of respect, collaboration and trust
• Strong analytic and problem-solving skills
• Demonstrates adaptability and flexibility
San Francisco
DIRECTOR CRM
Summary
• Responsible for overall CRM planning and operations
Role: "Leader"
The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship Marketing and Direct Response. This position is shared across the portfolio and is charged to deliver sound CRM strategy and identify ways to demonstrably add value to our clients' business in support of their business goals:
• Develops and substantiates comprehensive, integrated CRM programs and solutions- using data-driven recommendations- all geared to help move the business forward
• Works to foster a team environment and knowledge sharing to ensure delivery of optimized RM that are on strategy, on time and within budget
• Builds and maintains strong relationships as a trusted CRM partner with client
• Represents the Agency's CRM leadership on a day-to-day basis with the Client and within the Agency, providing strategic vision and directing flawless execution
• Inspires, motivates and directs extended team-knowing how to balance pushback and challenging status quo with collaboration and partnership
• Comfortable partnering to co-develop market research that surfaces consumer insights all along the adoption and adherence pathway
• Ability to work seamlessly within an integrated, multichannel agency
• Passion for healthcare is a plus
Specific Responsibilities:
• Develop and maintain understanding of the client's business, products and market conditions
• Ensure strategic alignment of each CRM client project and integration with digital, in-office, GA TV/print, while serving as a valuable team member that works closely with account team and creative(s)
• Keep abreast and demonstrate application of current trends and advances in the marketplace and RM industry, both on- and off-line within and out of the category
• Work closely with extended team to write CRM project briefs, Message Matricies, Communications Architecture/Flows, Content Calendars, and other documents for clients and internal teams
• Develop segmentation strategy and optimize performance of targeted campaigns, messaging, and programs
• Demonstrate understanding of database, data flows, business rules and use the knowledge to create plans, recommendations, and optimizations
• Determine and monitor optimal channel planning for each program including making the business case and providing rationale for:
- Direct Mail
- Telemarketing/Specialized phone services
- In-office tactics
- CRM-related Digital (sites, landing pages, registration, etc.)
- Other Direct Response lead generation tactics
• Develop testing strategies, learning agenda, measurement plans, and KPIs
• Lead integrated analysis and own tactical and program optimization recommendations
• Partner with other agencies to deliver seamless experiences including:
• Develop CRM client recommendations and POVs that proactively deliver ideas to meet client objectives
Process and Organization
• Accurately assesses and secures resources to generate insightful client recommendations
• Aids in the education of all agency/client team members in CRM from process through best practices including formal on-boarding sessions as well as regular updates
• Ensures that company and client processes are defined and followed
• Participates in integrated team meetings with multiple agencies
Characteristics and Qualifications
• Requires at least 10 years' experience in marketing or communications
• Bachelor's degree or higher
• Demonstrates the skills to foster effective teamwork and strong relationships
• Demonstrates strong problem-solving skills, initiative, and consistently adds value
• Commands and fosters an environment of respect, collaboration and trust
• Strong analytic and problem-solving skills
• Demonstrates adaptability and flexibility
San Francisco
About Havas
Sourced by ZipRecruiter
Industry
Marketing
Company size
10,000+ Employees
Headquarters location
New York, NY, US
Year founded
1835