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Crm Director Jobs (NOW HIRING)

Diptyque

CRM Manager

New York, NY · On-site

This role reports to the CRM Director and partners closely with the CRM Manager, Insights & Analytics, the Ecommerce and Digital team, Marketing team, and Sales team. The ideal candidate is both a ...

Practice Builders

CRM

The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve ...

Snipes

Director, Loyalty & CRM

Bensalem, PA · On-site

SNIPES Director, Loyalty & CRM Bensalem, PA Hybrid We live sneakers, streetwear, and neighborhood culture! All Day! Every Day! With more than 750 stores in Europe and the USA, SNIPES is one of the ...

Ten Group

CRM Manager

New York, NY

You will collaborate with stakeholders worldwide to scale and enhance our CRM capabilities and provide direct line management to team members as required. In this role, you will take full ownership ...

Ten Group

CRM Manager

Las Vegas, NV

You will collaborate with stakeholders worldwide to scale and enhance our CRM capabilities and provide direct line management to team members as required. In this role, you will take full ownership ...

Ten Group

CRM Manager

New York, NY · On-site

You will collaborate with stakeholders worldwide to scale and enhance our CRM capabilities and provide direct line management to team members as required. In this role, you will take full ownership ...

pacsun

Director, CRM & Customer Strategy

Anaheim, CA · On-site

The Director, CRM & Customer Strategy is responsible for developing and executing the company's CRM and customer retention strategy across Email, SMS, Loyalty, Personalization, and Lifecycle ...

Champion Home Builders

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

The Aspen Group

Manager, CRM

Chicago, IL · On-site

$110K - $125K/yr

Bachelor's degree in marketing, business, or a related field. * 5+ years of experience in CRM marketing, including customer segmentation, direct marketing campaign execution, and cross-channel ...

The Aspen Group

Manager, CRM

Chicago, IL · On-site

$110K - $125K/yr

Bachelor's degree in marketing, business, or a related field. * 5+ years of experience in CRM marketing, including customer segmentation, direct marketing campaign execution, and cross-channel ...

Analysis Group, Inc.

CRM Manager

Boston, MA · On-site

The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role is responsible for translating marketing technology strategy into CRM ...

The Hollister Group

CRM Manager

Boston, MA · On-site

$130K - $140K/yr

The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role is responsible for translating marketing technology strategy into CRM ...

Penn Interactive

Director, CRM

Philadelphia, PA · Remote

Owner of Promo, CRM & Retention Strategy: Lead the development and management of automated, segmented, and personalized CRM initiatives to drive retention, loyalty, cross-sell (including retail), and ...

Champion Homes

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

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Crm Director information

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$23.5K

$121.5K

$189.5K

How much do crm director jobs pay per year?

As of Jul 3, 2026, the average yearly pay for crm director in the United States is $121,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Crm Director position, and why are they important?

To thrive as a CRM Director, you need expertise in customer relationship management strategies, data analysis, and project leadership, often supported by a degree in marketing, business, or a related field. Familiarity with leading CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, as well as certifications like Salesforce Certified Administrator or equivalent, are highly valued. Strong interpersonal skills, strategic thinking, and effective cross-functional communication help set outstanding candidates apart. These competencies are essential for aligning CRM initiatives with business objectives, driving customer retention, and leading teams to deliver impactful results.

What does a CRM Director do?

A CRM Director oversees a company's customer relationship management strategy, ensuring effective engagement, retention, and loyalty. They analyze customer data, implement CRM software, and develop campaigns to improve customer interactions. Their role involves collaboration with sales, marketing, and IT teams to optimize customer experiences and drive business growth. Strong leadership, data-driven decision-making, and a deep understanding of customer behavior are key to success in this role.

What are the typical responsibilities of a CRM Director on a daily or weekly basis?

A CRM Director generally oversees the planning, execution, and optimization of customer relationship strategies, collaborates with marketing, sales, and IT teams, and analyzes customer data to enhance engagement and retention. On a daily or weekly basis, this may involve leading CRM campaign strategy meetings, reviewing system performance metrics, managing CRM software configurations, and working closely with other department heads to align objectives. They also mentor teams, resolve process issues, and drive adoption of best practices. This role offers a dynamic mix of strategic oversight and hands-on problem-solving, ideal for professionals who enjoy both leadership and direct impact on customer experience.

More about Crm Director jobs
What cities are hiring for Crm Director jobs? Cities with the most Crm Director job openings:
What are the most commonly searched types of Crm jobs? The most popular types of Crm jobs are:
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Crm Director jobs near you
Infographic showing various Crm Director job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 64% Full Time, 28% Part Time, 2% Temporary, and 4% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $121,522 per year, or $58.4 per hour.
CRM Director

CRM Director

GeBBS Healthcare Solutions

East Haven, CT • On-site

Full-time

Posted 6 days ago

Job description

Position Overview
GeBBS Healthcare Solutions is seeking a Director of Client Relationship Management to lead strategic client partnerships across our healthcare revenue cycle management (RCM) services. This role is responsible for driving client satisfaction, retention, operational alignment, and organic growth within assigned healthcare client accounts through strategic relationship management and business development initiatives.
The Director will serve as a senior relationship leader, working closely with healthcare executives and internal operational leadership to ensure successful service delivery, performance outcomes, and long-term client success. This position requires strong knowledge of the healthcare revenue cycle market and the ability to translate operational performance into strategic value for clients while identifying opportunities to expand services and deepen client engagement.
The Director will partner closely with Operations, Sales, Finance, and Executive Leadership to ensure that client engagements are operationally sound, commercially successful, and aligned with enterprise objectives.
Client Growth & Retention
  • Identify opportunities to expand services within existing client accounts and contribute to revenue growth objectives.
  • Partner with Sales and Business Development teams to support account growth, renewal strategies, and expansion opportunities.
  • Develop strategic account plans focused on increasing client value, service adoption, and long-term partnership growth.
  • Drive client retention through strong relationship management, operational excellence, and proactive business development.
Cross-Functional Collaboration
  • Work closely with Operations, Product, Finance, Sales, and Leadership teams to align client needs with delivery capabilities and growth opportunities.

Requirements
Qualifications
  • Minimum 3-5 years of experience in healthcare revenue cycle management or healthcare services, with demonstrated client-facing leadership.
  • Strong understanding of the U.S. healthcare revenue cycle continuum, including billing, coding, claims management, and AR operations.
  • Proven experience managing complex healthcare client relationships and identifying opportunities for account growth and service expansion.
  • Ability to lead cross-functional collaboration between operations, sales, and leadership teams.
  • Exceptional communication, executive presentation, relationship management, and consultative business development skills.
Preferred Qualifications
  • Experience within an RCM outsourcing, healthcare BPO, or consulting environment.
  • Experience leading client relationship or account management teams.
  • Demonstrated success supporting client retention, account growth, renewals, or expansion initiatives.
  • Bachelor's degree in healthcare administration, business, or a related field.

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