... 1. Revenue P&L Management - Drive Revenue/ Profit growth targets. 2. Customer Relationship ... Direct repartees and set challenging and clear goals. 6. Personal Development.
... 1. Revenue P&L Management - Drive Revenue/ Profit growth targets. 2. Customer Relationship ... Direct repartees and set challenging and clear goals. 6. Personal Development.
Siebel CRM
Milwaukee, WI · On-site
At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations. * Experience in in translate functional ...
Siebel CRM
Milwaukee, WI · On-site
At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations. * Experience in in translate functional ...
Sr. Manager, CRM
Clemmons, NC · On-site
Manage a team of specialized direct and indirect reports who consult with vendors and internal ... Manage CRM performance metrics, including Customer Satisfaction (CSAT), Net Promoter Score (NPS ...
Sr. Manager, CRM
Clemmons, NC · On-site
Manage a team of specialized direct and indirect reports who consult with vendors and internal ... Manage CRM performance metrics, including Customer Satisfaction (CSAT), Net Promoter Score (NPS ...
Overview The Associate Director, CRM Development is a strategic leadership role responsible for reimagining and rebuilding the technology foundation that powers TripleLift's go-to-market engine. You ...
Overview The Associate Director, CRM Development is a strategic leadership role responsible for reimagining and rebuilding the technology foundation that powers TripleLift's go-to-market engine. You ...
Director, CRM Product Lead
Mettawa, IL · On-site
$266K - $279K/yr
Purpose Director, CRM Product Leader owns the CRM product vision, strategy, and roadmap for the US commercial organization. This leader oversees a team of dedicated Product Owners accountable for ...
Director, CRM Product Lead
Mettawa, IL · On-site
$266K - $279K/yr
Purpose Director, CRM Product Leader owns the CRM product vision, strategy, and roadmap for the US commercial organization. This leader oversees a team of dedicated Product Owners accountable for ...
Sugar CRM
Sunnyvale, CA · On-site
Sugar CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software ...
Sugar CRM
Sunnyvale, CA · On-site
Sugar CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software ...
Sugar CRM
Cupertino, CA · On-site
Sugar CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software ...
Sugar CRM
Cupertino, CA · On-site
Sugar CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software ...
CRM Operations Administrator
Phoenix, AZ · On-site
Senior Director, Central Support Operations Overview of Role The CRM Operations Administrator is responsible for the day-to-day administration, support and reliability of RLB's customer relationship ...
CRM Operations Administrator
Phoenix, AZ · On-site
Senior Director, Central Support Operations Overview of Role The CRM Operations Administrator is responsible for the day-to-day administration, support and reliability of RLB's customer relationship ...
Manager, CRM & Loyalty
Jacksonville, FL · On-site
This role reports directly into the Director, CRM & Loyalty Marketing within the U.S. Marketing department. You will be responsible for: Lifecycle Strategy & Business Impact * Define and lead ...
Manager, CRM & Loyalty
Jacksonville, FL · On-site
This role reports directly into the Director, CRM & Loyalty Marketing within the U.S. Marketing department. You will be responsible for: Lifecycle Strategy & Business Impact * Define and lead ...
Direct Campaign Execution: Drive results beyond high-level strategy by actively planning, operating, and creating high-impact content for core CRM campaigns. * Continuous Performance Enhancement:
Direct Campaign Execution: Drive results beyond high-level strategy by actively planning, operating, and creating high-impact content for core CRM campaigns. * Continuous Performance Enhancement:
Senior CRM Manager
Austin, TX · On-site
$89K - $139K/yr
Senior CRM Manager will hold the vision for how we communicate with customers in the Americas. You will bridge the gap between our high-level CRM strategy and tactical execution, ensuring our ...
Senior CRM Manager
Austin, TX · On-site
$89K - $139K/yr
Senior CRM Manager will hold the vision for how we communicate with customers in the Americas. You will bridge the gap between our high-level CRM strategy and tactical execution, ensuring our ...
Sugar CRM
Sunnyvale, CA · On-site
Preferred At least 1 years of experience in Sugar CRM At least 1 year of experience with Object Oriented programming in PHP Experience of the Zend framework is a plus At least 1 year of web ...
Sugar CRM
Sunnyvale, CA · On-site
Preferred At least 1 years of experience in Sugar CRM At least 1 year of experience with Object Oriented programming in PHP Experience of the Zend framework is a plus At least 1 year of web ...
Manager, CRM & Loyalty
Jacksonville, FL · On-site
This role reports directly into the Director, CRM & Loyalty Marketing within the U.S. Marketing department. You will be responsible for: Lifecycle Strategy & Business Impact * Define and lead ...
Manager, CRM & Loyalty
Jacksonville, FL · On-site
This role reports directly into the Director, CRM & Loyalty Marketing within the U.S. Marketing department. You will be responsible for: Lifecycle Strategy & Business Impact * Define and lead ...
Manager, CRM
New York, NY · On-site
Partner with manger to present opportuninies to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed...) * In collaboration with thier manager ...
Manager, CRM
New York, NY · On-site
Partner with manger to present opportuninies to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed...) * In collaboration with thier manager ...
... CRM developments Additional Information All your information will be kept confidential according to EEO guidelines.
... CRM developments Additional Information All your information will be kept confidential according to EEO guidelines.
CRM Analyst
Orlando, FL · On-site
Software Guidance & Assistance, Inc., (SGA), is searching for a CRM Analyst for a CONTRACT assignment with one of our premier Hospitality clients in Orlando, NY . This role is 100% Remote Job Summary ...
CRM Analyst
Orlando, FL · On-site
Software Guidance & Assistance, Inc., (SGA), is searching for a CRM Analyst for a CONTRACT assignment with one of our premier Hospitality clients in Orlando, NY . This role is 100% Remote Job Summary ...
CRM Manager, Sports
Denver, CO · On-site
$105K - $130K/yr
As a CRM Manager, Sports you will develop the promotional strategy & lead in building customer loyalty for all user lifecycles through promotional offers and best in class user journeys. Through ...
CRM Manager, Sports
Denver, CO · On-site
$105K - $130K/yr
As a CRM Manager, Sports you will develop the promotional strategy & lead in building customer loyalty for all user lifecycles through promotional offers and best in class user journeys. Through ...
Siebel CRM
New York, NY · On-site
Siebel certification is mandatory. • Design, develop, customize, and implement Siebel CRM solutions based on business requirements. • Perform Siebel application configuration, including workflows ...
Siebel CRM
New York, NY · On-site
Siebel certification is mandatory. • Design, develop, customize, and implement Siebel CRM solutions based on business requirements. • Perform Siebel application configuration, including workflows ...
Dynamics CRM Developer
Houston, TX · On-site
Houston TX - 2/3 days onsite initially and transition to 100% remote Duration: Full time / Direct Hire We are looking to add a CRM Application Developer to our team. This position will start onsite ...
Dynamics CRM Developer
Houston, TX · On-site
Houston TX - 2/3 days onsite initially and transition to 100% remote Duration: Full time / Direct Hire We are looking to add a CRM Application Developer to our team. This position will start onsite ...
Slate CRM Consultant
Houston, TX · On-site +1
$90K - $125K/yr
Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
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Slate CRM Consultant
Houston, TX · On-site +1
$90K - $125K/yr
Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients
Crm Director information
See salary details
$23.5K - $38.6K
1% of jobs
$38.6K - $53.7K
4% of jobs
$53.7K - $68.8K
7% of jobs
$68.8K - $83.9K
6% of jobs
$95.2K is the 25th percentile. Wages below this are outliers.
$83.9K - $99K
8% of jobs
$99K - $114K
14% of jobs
The median wage is $122K / yr.
$114K - $129.1K
18% of jobs
$144.2K is the 75th percentile. Wages above this are outliers.
$129.1K - $144.2K
17% of jobs
$144.2K - $159.3K
16% of jobs
$159.3K - $174.4K
5% of jobs
$174.4K - $189.5K
4% of jobs
$23.5K
$121.5K
$189.5K
How much do crm director jobs pay per year?
As of Sep 3, 2026, the average yearly pay for crm director in the United States is $121,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.
What does a CRM director do?
A CRM Director oversees a company's customer relationship management strategy, ensuring effective engagement, retention, and loyalty. They analyze customer data, implement CRM software, and develop campaigns to improve customer interactions. Their role involves collaboration with sales, marketing, and IT teams to optimize customer experiences and drive business growth. Strong leadership, data-driven decision-making, and a deep understanding of customer behavior are key to success in this role.
What are the key skills and qualifications needed to thrive as a CRM director?
To thrive as a CRM Director, you need expertise in customer relationship management strategies, data analysis, and project leadership, often supported by a degree in marketing, business, or a related field. Familiarity with leading CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, as well as certifications like Salesforce Certified Administrator or equivalent, are highly valued. Strong interpersonal skills, strategic thinking, and effective cross-functional communication help set outstanding candidates apart. These competencies are essential for aligning CRM initiatives with business objectives, driving customer retention, and leading teams to deliver impactful results.
What are the typical responsibilities of a CRM director?
A CRM Director generally oversees the planning, execution, and optimization of customer relationship strategies, collaborates with marketing, sales, and IT teams, and analyzes customer data to enhance engagement and retention. On a daily or weekly basis, this may involve leading CRM campaign strategy meetings, reviewing system performance metrics, managing CRM software configurations, and working closely with other department heads to align objectives. They also mentor teams, resolve process issues, and drive adoption of best practices. This role offers a dynamic mix of strategic oversight and hands-on problem-solving, ideal for professionals who enjoy both leadership and direct impact on customer experience.
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Job description
Description:
To Manage Sales and Delivery for Strategic Customer accounts and to ensure growth & profitability of the accounts. Responsible for continuous improvement in the customer Satisfaction and Employee Satisfaction index.
Key Responsibilities include the following:
1. Revenue P&L Management - Drive Revenue/ Profit growth targets.
2. Customer Relationship Management at CXO Level.
3. Delivery Management - Ensure Cross geographic synergy and Managing in Cross Geographic Delivery execution. Managing Key Metrics that matters.
4. Resource Planning - Optimal utilization of resources towards effective implementation.
5. Team Management - Manage Direct repartees and set challenging and clear goals.
6. Personal Development.
To Manage Sales and Delivery for Strategic Customer accounts and to ensure growth & profitability of the accounts. Responsible for continuous improvement in the customer Satisfaction and Employee Satisfaction index.
Key Responsibilities include the following:
1. Revenue P&L Management - Drive Revenue/ Profit growth targets.
2. Customer Relationship Management at CXO Level.
3. Delivery Management - Ensure Cross geographic synergy and Managing in Cross Geographic Delivery execution. Managing Key Metrics that matters.
4. Resource Planning - Optimal utilization of resources towards effective implementation.
5. Team Management - Manage Direct repartees and set challenging and clear goals.
6. Personal Development.
About Tephra
Sourced by ZipRecruiter
Tephra is an esteemed company based in Woodbridge, NJ, US, well-regarded within the realm of IT consulting and technology services. By perusing through its official website, tephra.com, one discerns that Tephra has carved out a unique niche since its inception, bridging the gap between complex technical problems and corresponding business solutions. The firm has been dedicated to supporting its clients’ needs by developing and implementing comprehensive strategies, tailored solutions, and superior customer service. Operating within IT consulting, it provides services for several sectors including Banking & Financial Services, Telecom, Healthcare, Pharmaceuticals, Consumer Products, Energy, and Utilities, among others. Tephra's mission revolves around one core principle – reliability. They strive for client satisfaction by maintaining high service standards and employing a pool of talented and dedicated professionals.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
NJ, US
Year founded
1999