ZipRecruiter

Log In

1

Senior Crm Manager Jobs (NOW HIRING)

Salas O'Brien

CRM Coordinator

$24 - $26/hr

CRM Coordinator At Salas O'Brien we tell our clients that we're engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That's why we ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

Stem Xpert

SAP CRM

Santa Clara, CA · On-site

SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 years of SAP CRM Service consulting experience Team member for at least ONE full life cycle SAP PM ...

Copper Run Capital LLC

CRM Administrator

Columbus, OH · On-site

We're looking for a hands-on CRM Administrator to own and optimize our HubSpot environment. This is a key operational role sitting at the intersection of operations and our deal teams. You'll be the ...

24 Seven Talent

CRM Analyst

Santa Monica, CA · Hybrid

Premium Entertainment Studio is seeking a detail-oriented and analytical CRM Analyst to support subscriber growth, engagement, and retention through data-driven lifecycle marketing. This role will ...

Inspira Education

CRM Administrator

New York, NY · Hybrid

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful ...

Nwacc

$75K/yr

The Director of CRM & Student Systems provides strategic leadership for the College's customer relationship management (CRM) platform implementation, strategy, governance, and performance across the ...

Farm Systems

Sr. Product Manager, CRM

Watertown, WI · On-site +1

$120K - $159K/yr

We're seeking a Senior Product Manager, CRM to lead this transformation. This role will define the CRM vision, strategy, and roadmap while driving implementation, adoption, and continuous improvement ...

previous pagenext page

Showing results 21-40

All JobsCrm JobsSenior Crm Manager Jobs

Senior Crm Manager information

See salary details

$39K

$102.1K

$172K

How much do senior crm manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior crm manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior CRM manager, and why are they important?

To thrive as a Senior CRM Manager, you need a solid background in customer relationship management, data analysis, strategic planning, and experience with CRM platforms such as Salesforce or HubSpot, often backed by a relevant degree in marketing, business, or IT. Proficiency with CRM tools, marketing automation software, and analytics platforms is essential, and certifications like Salesforce Certified Administrator or Microsoft Dynamics CRM can be advantageous. Excellent communication, leadership, and project management skills help drive cross-functional collaboration and motivate teams. These skills and qualities are crucial for building effective CRM strategies that maximize customer retention and business growth.

What is a senior CRM manager?

A Senior CRM Manager is responsible for developing and executing customer relationship management strategies to enhance customer engagement, retention, and loyalty. They analyze customer data, oversee CRM platforms, and collaborate with marketing, sales, and product teams to optimize customer interactions. This role involves creating targeted campaigns, improving customer segmentation, and ensuring efficient use of CRM tools. Additionally, they track key performance metrics and implement improvements to maximize customer lifetime value. Senior CRM Managers often lead teams and drive initiatives that support overall business growth.

What are some common challenges senior CRM managers face, and how can they overcome them?

Senior CRM Managers often encounter challenges such as integrating data from multiple sources, driving user adoption across departments, and keeping up with rapidly evolving CRM technologies. Successfully overcoming these issues involves collaborating closely with IT, marketing, and sales teams, ensuring clear communication and comprehensive training. Additionally, staying updated on industry trends and continuously optimizing CRM processes help address these challenges effectively. Proactive problem-solving and strong leadership are key to turning potential obstacles into opportunities for improvement in customer engagement and loyalty.

More about Senior Crm Manager jobs
What cities are hiring for Senior Crm Manager jobs? Cities with the most Senior Crm Manager job openings:
What are the most commonly searched types of Senior Crm jobs? The most popular types of Senior Crm jobs are:
What states have the most Senior Crm Manager jobs? States with the most job openings for Senior Crm Manager jobs include:
What job categories do people searching Senior Crm Manager jobs look for? The top searched job categories for Senior Crm Manager jobs are:
Senior Crm Manager jobs near you
Infographic showing various Senior Crm Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

Senior Manager, Genesis CRM

Hyundai Motor Company

Fountain Valley, CA • On-site

$114K - $164K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

At Genesis, we've rethought our business and created cars that combine performance, quality, design and innovation into a complete package.
It's time you rethink what you expect from an employer.
At Genesis, we understand you're not just building a career - you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
WORK MODEL
#LI-OnSite
WHAT YOU WILL DO
  • Manage and deliver CRM programs to drive vehicle demand and better customer engagement. Manage direct and email communications programs as well as the overall new vehicle marketing communications for owners, hand raisers and prospects. Oversee the digital CRM ecosystem and develop cross-channel customer journeys. Provide business leadership and manage marketing agencies. Provide creative and directional support. Oversee CRM performance analytics and reporting.

HOW YOU WILL MAKE AN IMPACT
  • Lead owner, hand-raiser, and prospect communications and engagement programs, including strategy, execution, reporting, and cross-functional coordination with GMA, IT, and agencies.
  • Oversee daily operations and development of new vehicle marketing programs, including email and direct mail campaigns.
  • Manage multiple CRM agencies, providing strategic leadership to ensure aligned, on-budget campaign delivery.
  • Utilize emerging technologies and data to enhance customer engagement and operational efficiency.
  • Develop customer engagement strategies supporting Genesis brand growth, demand generation, loyalty, and vehicle sales.
  • Oversee digital ecosystem development to enable a 360-degree customer view and seamless cross-channel journeys.
  • Design and evolve customer loyalty programs, including gifting, events, and owner community building to boost advocacy and NPS.
  • Collaborate across internal teams and external partners to ensure program alignment and execution.
  • Ensure compliance and accuracy across CRM and digital CX initiatives in partnership with legal, privacy, and incentives teams.
  • Deliver campaign performance reports to leadership, marketing, sales, and regional stakeholders.
  • Maintain executive presence, preparing and presenting strategic briefings.
  • Manage and track budgets effectively.
  • Lead team performance management and development.
  • Exercise decision-making authority and drive results with significant departmental impact.

WHAT YOU WILL BRING TO THE ROLE
  • Must have a high school diploma.
  • Bachelor's degree preferred.
  • Master's degree a plus.
  • Eight or more years of relevant experience.
  • Three or more years of managing a team.
  • Three or more years of direct CRM experience.
  • Automotive industry experience highly preferred.
  • Agency and/or vendor experience, a plus.
  • Advanced working knowledge of CRM-related MarTech, data modelling, and customer segmentation.
  • Ability to problem solve, make recommendations, and operate with an entrepreneurial spirit within a team.
  • Ability to manage high-paced environment with multiple projects and agency personnel.
  • Ability to develop strong interpersonal relationships at a variety of levels.
  • Ability to work on multiple projects and set priorities.
  • Strong written and oral communication skills, with ability to create executive level presentations.

WHAT HYUNDAI CAN OFFER YOU
  • Compensation Range: $114,800 - $164,000 annual base salary
  • Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
  • Holiday Pay - the company shuts down with pay between Christmas and New Years.
  • Vacation and sick time off
  • Healthcare insurance (medical, dental, and vision)
  • 401(K) company match
  • Additional 401(K) Employer Enhanced Contribution program - eligible after 1 year of employment, in addition to the regular employer matching contribution
  • Basic life insurance, short- and long-term disability
  • Mental health, wellbeing, and employee assistance program
  • Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)

WHAT HAPPENS NEXT
Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our hiring process please visit our How We Hire page.
OTHER DETAILS
  • Physical requirements: Normal office duties.
  • Overnight travel required.

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Apply