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Senior Crm Manager Jobs (NOW HIRING)

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

Tiffee Companies

CRM Marketing Specialist

Portland, OR · On-site

$64K - $76K/yr

As a CRM Marketing Specialist, you'll be responsible for building, executing, and optimizing email, SMS, and automated marketing campaigns through HubSpot. You'll manage campaigns throughout the ...

U.P. Shop

Senior Customer Success Manager

Miami, FL · On-site

Senior Customer Success Manager Miami, Austin Overview of the Role We are seeking a Senior Customer ... Lead the relationship management and internal data capture of key customer information and business ...

U.P. Shop

Senior Customer Success Manager

Austin, TX · On-site

Senior Customer Success Manager Miami, Austin Overview of the Role We are seeking a Senior Customer ... Lead the relationship management and internal data capture of key customer information and business ...

Playbook

HubSpot CRM Expert

Hoboken, NJ · On-site

The HubSpot CRM Expert will support our sales force through aiding with marketing sizing, market outreach, and follow-ups, managing our technology systems, as well as organizing and maintaining our ...

Infojini Inc

CRM System Specialist

Austin, TX

Work with team members independently to design, code, configure and test Customer Service Application on Microsoft Dynamics CRM. This would include: entity customization, plug-in development, CRM ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA · On-site

The Analyst, Loyalty & CRM Analytics role focuses on improving customer retention and lifetime value by analyzing customer data and supporting CRM and loyalty initiatives. Responsibilities : • ...

Jobsbridge

Microsoft CRM Dynamics

Walnut Creek, CA

Contribute to the functional design and architecture of CRM development as well as integration points. Ability to participate in Agile/SCRUM based development and collaborate with Project Managers.

Touro University

CRM Operations Analyst

Manhattan, NY

$41K - $51K/yr

The Customer Relationship Management (CRM) Operations Analyst supports the Director of CRM and Admissions Retention Operations and the CRM Administrators in the planning, implementation ...

New

Procom Services

CRM Developer/Analyst

Milwaukee, WI

Partner Relationship Management will implement CRM Dynamics On-Line replacing four existing Channel-based systems. IT commitments include integrations with SAP, security platforms, SharePoint and our ...

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Senior Crm Manager information

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$39K

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$172K

How much do senior crm manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for senior crm manager in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a senior CRM manager, and why are they important?

To thrive as a Senior CRM Manager, you need a solid background in customer relationship management, data analysis, strategic planning, and experience with CRM platforms such as Salesforce or HubSpot, often backed by a relevant degree in marketing, business, or IT. Proficiency with CRM tools, marketing automation software, and analytics platforms is essential, and certifications like Salesforce Certified Administrator or Microsoft Dynamics CRM can be advantageous. Excellent communication, leadership, and project management skills help drive cross-functional collaboration and motivate teams. These skills and qualities are crucial for building effective CRM strategies that maximize customer retention and business growth.

What is a senior CRM manager?

A Senior CRM Manager is responsible for developing and executing customer relationship management strategies to enhance customer engagement, retention, and loyalty. They analyze customer data, oversee CRM platforms, and collaborate with marketing, sales, and product teams to optimize customer interactions. This role involves creating targeted campaigns, improving customer segmentation, and ensuring efficient use of CRM tools. Additionally, they track key performance metrics and implement improvements to maximize customer lifetime value. Senior CRM Managers often lead teams and drive initiatives that support overall business growth.

What are some common challenges senior CRM managers face, and how can they overcome them?

Senior CRM Managers often encounter challenges such as integrating data from multiple sources, driving user adoption across departments, and keeping up with rapidly evolving CRM technologies. Successfully overcoming these issues involves collaborating closely with IT, marketing, and sales teams, ensuring clear communication and comprehensive training. Additionally, staying updated on industry trends and continuously optimizing CRM processes help address these challenges effectively. Proactive problem-solving and strong leadership are key to turning potential obstacles into opportunities for improvement in customer engagement and loyalty.

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Senior Crm Manager jobs near you
Infographic showing various Senior Crm Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

Siebel CRM

Sonsoft Inc

Milwaukee, WI • On-site

Full-time

Re-posted 9 days ago

Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Job Description:-

  • 6 YR IT / 3+ Siebel / 1 SFDC
  • At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations
  • Experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy, and be able to create and effectively demonstrate solutions that address customer requirements.
  • Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects
  • Anticipate customer needs, provides inputs for solutioning, demonstrate industry understanding and provides inputs to customers on areas other than project work and gains confidence with customer at higher levels to be treated as advisor involving Siebel CRM.
  • Encourages diversity of opinions and evaluates on individual merit without being biased
  • Drives a culture of continuous learning by providing real time opportunities for job enrichment and emphasis impact of learning
  • Familiarity with Siebel functional modules
  • Should have experience in providing solutions Integrate with On-Premise legacy systems
  • Thorough understanding on the Software Life Cycle of Development including Deployment
  • Best Practices understanding on Coding Standards, Deployment,
  • Demonstrates expert knowledge of processes in multiple functional areas like Field Service, Customer Management, Order Management, Contract Management, Inventory, Sales, Invoicing & Finance etc. in order to guide large and complex consulting assignments
  • Expert Industry knowledge to provide proactive insight to the customers about potential business impact with forecasted trends
  • Ability to work under pressure with constructive thinking and provide alternative/permanent solutions in production environments and able to get the buy-in from customers.
  • Mastery with defining the testing scope , scenario creation, execution, driving QA issues to closure by working with internal and external teams
  • Show mastery in proposal development principles and methodology to define and enhance the proposal development framework and principles
  • In-depth understanding of different of processes/ constituents and best practices of project management in order to provide proactive solution for complex situations and execute multiple complex/ critical projects
  • Knowledge of Salesforce platform is a plus
  • Ability to work in team in diverse/ multiple stakeholder environment
  • Experience and desire to work in a Global delivery environment

Qualifications

Basic Qualifications :-

  • Bachelor's/ Master's degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education
Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Full Time job oppurtunity.
  2. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, TN VIsa can apply.
  3. No OPT-EAD and H1B for this position.
  4. Please mention your email id in your email or resume.
Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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