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Director Crm Implementation Jobs (NOW HIRING)

Strata Information Group

Slate CRM Consultant

Atlanta, GA · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

Apply Early

Stem Xpert

SAP CRM

Santa Clara, CA · On-site

Design, implement and configure minor to major functionalities in SAP CRM Service Willingness to work both in production support and change requests / implementations as needed CRM Middleware ...

Globalfoundries

Senior Manager CRM

Richardson, TX

$147K - $248K/yr

Develop comprehensive solution architectures for Dynamics 365 implementations, ensuring alignment ... Grow,leadand inspire a high-performing CRM team,providingstrategic guidance and fostering a culture ...

Sonsoft Inc

MS Dynamics CRM

Norwood, MA

Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience. Have managed configuration of MSCRM ...

Orveon

Coordinator CRM

Manhattan, NY · On-site

Work with the marketing team to design and implement email and SMS marketing campaigns, from ... Own CRM briefing tickets in Asana, managing multiple briefs, incorporating competitive examples ...

Tripadvisor

CRM Manager

Needham, MA · On-site

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the ... Partner with analytics and product teams to test and implement AI-driven solutions that improve ...

krg technology inc

CRM Developer

Redmond, WA · On-site

Company Description Ajith KRG Technologies, Inc., ajith(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 310 Job Title: CRM Developer Location: Redmond ...

FTI Consulting, Inc.

Manager, CRM

New York, NY · Hybrid

$116K - $204K/yr

Develop, execute, optimize and maintain the processes and procedures within the CRM that will support Corporate Finance & Restructuring's CRM strategy and priorities * Manage and increase adoption of ...

Colgate-Palmolive Company

CRM Manager

New York, NY · On-site

$96K - $137K/yr

Summary: As the CRM Manager for Professional & Consumer Marketing, you will lead the campaign ... Reporting to the Sr. Director, DTC & Consumer Engagement, you will manage the Professional ...

Carmeuse

CRM Manager

Pittsburgh, PA

$150K - $167K/yr

The CRM Manager drives the ongoing, phased development and execution of the Customer 360 roadmap, enhancing business processes and enabling stronger insights and reporting in close collaboration with ...

Scouting America

CRM Specialist - Systems

Irving, TX · On-site

This role is responsible for designing, implementing, optimizing, and supporting CRM systems to ... This position reports to the Director of Development Services. This role is based at the National ...

DAZN

CRM Manager

New York, NY · Hybrid

$90K - $110K/yr

As a CRM Executive at DAZN, you'll support the execution of CRM strategies across North America. You'll work across multiple channels to build targeted campaigns that drive engagement, conversion ...

Fanatics Betting & Gaming

CRM Specialist

Denver, CO · On-site

Identify and implement AI tools and workflows to improve efficiency across planning, copy ... Hands-on experience with CRM platforms such as Xtremepush or Braze, and personalization tools such ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

Apply Early

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Director Crm Implementation information

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$39K

$103.5K

$168K

How much do director crm implementation jobs pay per year?

As of Jul 1, 2026, the average yearly pay for director crm implementation in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does a Director of CRM Implementation do?

A Director of CRM Implementation is responsible for overseeing the planning, execution, and management of Customer Relationship Management (CRM) system projects within an organization. This role involves leading teams, coordinating with stakeholders, and ensuring that CRM solutions are tailored to meet business objectives. The director is also accountable for the successful adoption and integration of the CRM system, managing budgets and timelines, and optimizing processes to enhance customer engagement and data management. Their goal is to maximize the effectiveness of CRM tools to drive customer satisfaction and business growth.

What is the difference between Director Crm Implementation vs CRM Project Manager?

AspectDirector Crm ImplementationCRM Project Manager
CredentialsTypically requires extensive experience in CRM systems, leadership, and often a relevant degree or certificationsUsually needs project management certifications (PMP), CRM experience, and relevant education
Work EnvironmentLeads cross-functional teams, oversees strategy, and manages large-scale CRM implementationsManages specific projects, coordinates teams, and ensures project deliverables are met
Employer & Industry UsageCommon in large enterprises, tech firms, and consulting companiesFound across industries, especially in organizations implementing or upgrading CRM systems

The main difference is that the Director Crm Implementation focuses on strategic leadership and overseeing entire CRM initiatives, while the CRM Project Manager handles day-to-day project execution and coordination. Both roles require CRM knowledge, but the director role involves higher-level planning and decision-making.

What are some of the common challenges faced by a Director of CRM Implementation when rolling out a new CRM system across multiple departments?

A Director of CRM Implementation often encounters challenges such as aligning diverse departmental needs, managing stakeholder expectations, and ensuring user adoption across the organization. Balancing customization requests with system scalability, and integrating the new CRM with existing technologies can also pose hurdles. Successful directors typically address these challenges by fostering clear communication, leading cross-functional workshops, and establishing phased implementation plans that include training and feedback loops.

What are the key skills and qualifications needed to thrive as a Director CRM Implementation, and why are they important?

To thrive as a Director CRM Implementation, you need deep expertise in customer relationship management strategies, project management, and a relevant degree, often supported by experience in large-scale software deployment. Familiarity with major CRM platforms (such as Salesforce or Microsoft Dynamics), agile project methodologies, and certifications like PMP or Scrum Master are typically required. Strong leadership, stakeholder management, and problem-solving abilities set top performers apart in this role. These skills ensure successful CRM rollouts, user adoption, and alignment of technology with business goals.

Will CRM be replaced by AI?

As a Director of CRM Implementation, it is important to understand that AI can enhance CRM systems by automating tasks and providing insights, but it is unlikely to fully replace CRM. Instead, AI tools are integrated to improve customer data management, personalization, and decision-making within CRM platforms. Successful implementation requires combining AI with traditional CRM skills and knowledge of customer relationship strategies.

What are the 4 pillars of CRM?

The four pillars of CRM are sales, marketing, customer service, and analytics. These components work together to manage customer relationships, improve engagement, and drive business growth. A CRM implementation often involves integrating tools and processes across these areas to ensure a unified customer experience.

What is the highest salary of CRM?

The highest salary for a CRM Director can reach up to $150,000 to $200,000 annually, depending on experience, industry, and location. Senior roles with extensive expertise in CRM systems like Salesforce or Microsoft Dynamics, along with leadership skills, tend to command these top salaries.

What does a CRM director do?

A CRM director oversees the implementation and management of customer relationship management systems within an organization. They develop strategies to improve customer engagement, coordinate with IT and marketing teams, and ensure the CRM tools align with business goals. Strong leadership, technical knowledge of CRM platforms, and project management skills are essential for this role.
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Director Crm Implementation jobs near you
Need SAP CRM Specialist

Need SAP CRM Specialist

360 IT Professionals

Raleigh, NC • On-site

Contractor

Posted 29 days ago

Job description

Company Description

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.

Job Description

Looking for having 8+yrs experience with :


CRM configuration experience with integration experience to SAP ECC.
Functional SAP CRM Sales/Service experience with at least 3 end to end SAP implementations.
SAP CRM End to End functional design experience in multiple SAP CRM implementations with back end integration.
Thorough background in CRM configuration settings and ability to visualize gaps at design time.
Ability to identify, troubleshoot and close issues during build time.
Minimum three full lifecycle SAP CRM implementations. Ability to immediately begin work on a complex programs.
Grantor Management implementation experience/knowledge in Grantor Programs Management, Application and Agreement Management, Change Request and Claims
Grantor Management implementation experience/knowledge with integration experience to SAP ECC.
Strong knowledge and understanding on SAP Service Process with ERP integration and best practices.
Configuration of CRM Service functionalities including Installed Base Management, service tickets, and service orders.
Configuration of CRM Service functionalities including Confirmations with ERP billing and Logistics Integration.
Extensive experience in the configuration of Web UI for multiple Business Roles, Transaction Launcher, Actions, & Partner
Extensive experience in configuration Text Determination Procedures, Status Profile, Org. Data Determination and Transaction Types.
Good understanding and knowledge about Web Requests - BSP/Adobe forms, Web UI enhancements, AET, BADIs and Workflows.
Ability to identify and build test data and testing scenarios. Test data creation for Unit testing as well as product testing.
Clear understanding of SAP Security functions and ability to design new business roles based on security objects.
Experience with Business Requirement Gathering, Gap Analysis, Configuration, Testing and Support.
Experience with managing multiple complex and high impact projects.
Understanding of Solution Manager and its function within an SAP landscape and how it applies to CRM.

Additional Information

Kindly share your resume to  priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130

Apply