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Director Crm Implementation Jobs (NOW HIRING)

Sonsoft Inc

Microsoft Dynamics CRM

Austin, TX

Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM ...

Ten Group

CRM Manager

Las Vegas, NV

... provide direct line management to team members as required. In this role, you will take full ... Ability to define, implement, and promote best practices in CRM and email marketing. * Strong ...

Strata Information Group

Slate CRM Consultant

Houston, TX · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

Apply Early

Stem Xpert

SAP CRM

Santa Clara, CA · On-site

Design, implement and configure minor to major functionalities in SAP CRM Service Willingness to work both in production support and change requests / implementations as needed CRM Middleware ...

FabFitFun

Manager, CRM

Beverly Hills, CA · On-site +1

$110K - $120K/yr

Develop and implement A/B and multivariate testing plans; analyze results and make data-informed ... Familiarity with direct mail or multi-channel CRM * Creative eye and appreciation for good design ...

BDO USA

Manager, CRM Project Manager

Mclean, VA · On-site

The Project Manager - CRM Implementation is responsible for leading the day-to-day execution of a large-scale CRM transformation program, including migration from legacy AMS platforms (iMIS) to ...

krg technology inc

CRM Developer

Redmond, WA · On-site

Company Description Ajith KRG Technologies, Inc., ajith(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 310 Job Title: CRM Developer Location: Redmond ...

Unilode Aviation Solutions

The CRM role acts as the primary interface between the customer and internal teams, driving trust, retention, issue resolution, and continuous improvement across the account portfolio. The CRM leads ...

Air Apps

CRM Specialist

San Francisco, CA · On-site

$73K - $115K/yr

Implement behavioral triggers and automation workflows to improve retention. * Ensure compliance with GDPR, CCPA, and email marketing regulations . * Stay up to date with CRM trends, personalization ...

Colgate-Palmolive Company

CRM Manager

New York, NY · On-site

$96K - $137K/yr

Summary: As the CRM Manager for Professional & Consumer Marketing, you will lead the campaign ... Reporting to the Sr. Director, DTC & Consumer Engagement, you will manage the Professional ...

Avis Budget Group

CRM Manager

Parsippany, NJ · On-site

$115K - $130K/yr

The CRM Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS ...

Avis Budget Group

CRM Manager

Parsippany, NJ

$115K - $130K/yr

The CRM Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS ...

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

Job Title: CRM Coordinator Job Location: Los Angeles, CA Remote Job Type: Contract * Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor ...

Apply Early

Hudson Manpower

CRM Lead

San Jose, CA · On-site

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise ...

Scouting America

CRM Specialist - Systems

Irving, TX · On-site

This role is responsible for designing, implementing, optimizing, and supporting CRM systems to ... This position reports to the Director of Development Services. This role is based at the National ...

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Director Crm Implementation information

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$39K

$103.5K

$168K

How much do director crm implementation jobs pay per year?

As of Jul 1, 2026, the average yearly pay for director crm implementation in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does a Director of CRM Implementation do?

A Director of CRM Implementation is responsible for overseeing the planning, execution, and management of Customer Relationship Management (CRM) system projects within an organization. This role involves leading teams, coordinating with stakeholders, and ensuring that CRM solutions are tailored to meet business objectives. The director is also accountable for the successful adoption and integration of the CRM system, managing budgets and timelines, and optimizing processes to enhance customer engagement and data management. Their goal is to maximize the effectiveness of CRM tools to drive customer satisfaction and business growth.

What is the difference between Director Crm Implementation vs CRM Project Manager?

AspectDirector Crm ImplementationCRM Project Manager
CredentialsTypically requires extensive experience in CRM systems, leadership, and often a relevant degree or certificationsUsually needs project management certifications (PMP), CRM experience, and relevant education
Work EnvironmentLeads cross-functional teams, oversees strategy, and manages large-scale CRM implementationsManages specific projects, coordinates teams, and ensures project deliverables are met
Employer & Industry UsageCommon in large enterprises, tech firms, and consulting companiesFound across industries, especially in organizations implementing or upgrading CRM systems

The main difference is that the Director Crm Implementation focuses on strategic leadership and overseeing entire CRM initiatives, while the CRM Project Manager handles day-to-day project execution and coordination. Both roles require CRM knowledge, but the director role involves higher-level planning and decision-making.

What are some of the common challenges faced by a Director of CRM Implementation when rolling out a new CRM system across multiple departments?

A Director of CRM Implementation often encounters challenges such as aligning diverse departmental needs, managing stakeholder expectations, and ensuring user adoption across the organization. Balancing customization requests with system scalability, and integrating the new CRM with existing technologies can also pose hurdles. Successful directors typically address these challenges by fostering clear communication, leading cross-functional workshops, and establishing phased implementation plans that include training and feedback loops.

What are the key skills and qualifications needed to thrive as a Director CRM Implementation, and why are they important?

To thrive as a Director CRM Implementation, you need deep expertise in customer relationship management strategies, project management, and a relevant degree, often supported by experience in large-scale software deployment. Familiarity with major CRM platforms (such as Salesforce or Microsoft Dynamics), agile project methodologies, and certifications like PMP or Scrum Master are typically required. Strong leadership, stakeholder management, and problem-solving abilities set top performers apart in this role. These skills ensure successful CRM rollouts, user adoption, and alignment of technology with business goals.

Will CRM be replaced by AI?

As a Director of CRM Implementation, it is important to understand that AI can enhance CRM systems by automating tasks and providing insights, but it is unlikely to fully replace CRM. Instead, AI tools are integrated to improve customer data management, personalization, and decision-making within CRM platforms. Successful implementation requires combining AI with traditional CRM skills and knowledge of customer relationship strategies.

What are the 4 pillars of CRM?

The four pillars of CRM are sales, marketing, customer service, and analytics. These components work together to manage customer relationships, improve engagement, and drive business growth. A CRM implementation often involves integrating tools and processes across these areas to ensure a unified customer experience.

What is the highest salary of CRM?

The highest salary for a CRM Director can reach up to $150,000 to $200,000 annually, depending on experience, industry, and location. Senior roles with extensive expertise in CRM systems like Salesforce or Microsoft Dynamics, along with leadership skills, tend to command these top salaries.

What does a CRM director do?

A CRM director oversees the implementation and management of customer relationship management systems within an organization. They develop strategies to improve customer engagement, coordinate with IT and marketing teams, and ensure the CRM tools align with business goals. Strong leadership, technical knowledge of CRM platforms, and project management skills are essential for this role.
More about Director Crm Implementation jobs
What are the most commonly searched types of Crm Implementation jobs? The most popular types of Crm Implementation jobs are:
What job categories do people searching Director Crm Implementation jobs look for? The top searched job categories for Director Crm Implementation jobs are:
Director Crm Implementation jobs near you
Microsoft Dynamics CRM

Microsoft Dynamics CRM

Sonsoft Inc

Austin, TX

Full-time

Posted 20 days ago

Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Preferred
At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
At least 2 years of experience in Microsoft Dynamics CRM.
Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like Sharepoint, One note, .net applications. Azure experience plus
At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
At least 2 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process
Analytical and Communication skills
Planning and Co-ordination skills
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Qualifications

Required
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of experience with Information Technology


Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Fulltime job for you
  2. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
  3. No OPT-EAD & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.
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About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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