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Director Customer Salary Jobs (NOW HIRING)

Supermicro

Director, Customer Success

San Jose, CA · On-site

The Sales Director of Customer Success within Sales organization is responsible for driving repeat ... Ability to travel up to 35% of the time or as needed Salary Range 185,500 - 208,097 The salary ...

NRC Health

Director, Customer Success

Lincoln, NE · On-site +1

$120K - $162K/yr

What you will do As a Director, Customer Success, you will lead a team of Customer Success Managers ... If you are hired at NRC Health, your final base salary compensation will be determined based on ...

StarRez

Director, Customer Success

Denver, CO · Remote

$100K - $130K/yr

The Role We are seeking a Director of Customer Success to lead and continue developing our global ... US - Salary Range $100,000--$130,000 USD StarRez is an equal opportunity employer.

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Avoca AI

Director, Customer Success

New York, NY · On-site

$220K - $280K/yr

About the Role As Director of Customer Success, you'll lead a team of technical account managers ... The expected base salary for this role is $220,000-$280,000, with final compensation based on ...

Avoca

Director, Customer Success

Manhattan, NY · On-site

$220 - $280/hr

About the Role As Director of Customer Success, you'll lead a team of technical account managers ... The expected base salary for this role is $220,000-$280,000, with final compensation based on ...

Global Relay

Director, Customer Success

New York, NY · On-site

As Director, Customer Success, you will manage a team that owns strategic and enterprise customer ... The range below reflects the expected annual base salary, which is only one element of our ...

Avoca, Inc.

Director, Customer Success

Manhattan, NY · On-site

$220 - $280/hr

Director, Customer SuccessLocationAddress 55 5th Ave #1701, New York, New York , 10003 Full time ... Our total compensation package includes a competitive base salary, equity, and a comprehensive ...

ConMet

Director, Customer Service

Vancouver, WA · On-site

$148K - $255K/yr

ConMet is seeking an experienced, customer-focused Director of Customer Service to lead our ... The full salary range for the position, across all geographies, is $148,000 - $255,000 per year.

Verisk

Director, Customer Care

Lehi, UT · On-site

We are seeking an experienced and strategic leader to join our organization as Director, Customer ... We offer a competitive total rewards package that includes base salary determined based on role ...

Global Relay

Director, Customer Success

New York, NY · On-site

As Director, Customer Success, you will manage a team that owns strategic and enterprise customer ... The range below reflects the expected annual base salary, which is only one element of our ...

ConMet

Director, Customer Service

Vancouver, WA · On-site

$148K - $255K/yr

ConMet is seeking an experienced, customer-focused Director of Customer Service to lead our ... The full salary range for the position, across all geographies, is $148,000 - $255,000 per year.

Ocrolus Inc.

Director Customer Success

New York, NY · On-site

$21K/mo

... Director of Customer Success to own how every one of those clients experiences our support and ... The full-time salary range for this role is $210,00 (base $170,000 + variable $40,000) + equity ...

Turn/River

Director, Customer Retention

San Francisco, CA · On-site

$280 - $290/hr

About the Role Turn/River is seeking a Director, Customer Retention to work directly with the ... The annual base salary range for this role is $280,000 - $290,000, taking into account numerous ...

Parts Town

Director, Customer Partnerships

Plattsburgh, NY · On-site +1

$77K - $115K/yr

The Job at a Glance The Customer Partnerships Director (AKA PARTnership Builder) will oversee a key ... The salary range for this role is $77,539.27 - $115,833.79 annually which is based on including but ...

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All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsDirector Customer Salary Jobs

Director Customer Salary information

See salary details

$39K

$123.3K

$196.5K

How much do director customer salary jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director customer salary in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Customer Salary vs Customer Service Manager?

AspectDirector CustomerCustomer Service Manager
Required CredentialsBachelor's degree, leadership experience, industry knowledgeBachelor's degree, customer service experience, leadership skills
Work EnvironmentStrategic planning, cross-department collaborationTeam management, daily customer interactions
Employer & Industry UsageCorporate, retail, technology sectorsRetail, hospitality, call centers
Common Search & ComparisonSalary, responsibilities, career pathSalary, roles, growth opportunities

The main difference between a Director Customer and a Customer Service Manager lies in their scope and responsibilities. Directors focus on strategic planning and overseeing multiple teams, often earning higher salaries, while Customer Service Managers handle daily operations and team management. Both roles require relevant experience and industry knowledge, but the Director position typically involves broader leadership and higher compensation.

What does a director customer do?

A Director of Customer typically oversees customer service strategies, manages teams, and ensures customer satisfaction. They analyze customer feedback, develop policies, and coordinate with other departments to improve the customer experience, often requiring leadership skills and familiarity with CRM tools.

What does a director of customer service make?

A director of customer service typically earns between $80,000 and $150,000 annually, depending on the industry, company size, and location. They oversee customer support teams, develop service strategies, and often require leadership skills and experience in customer relations or management.
More about Director Customer Salary jobs

What cities are hiring for Director Customer Salary jobs?

Cities with the most Director Customer Salary job openings:

What states have the most Director Customer Salary jobs?

States with the most job openings for Director Customer Salary jobs include:

What job categories do people searching Director Customer Salary jobs look for?

The top searched job categories for Director Customer Salary jobs are:

Director Customer Salary jobs near you
Infographic showing various Director Customer Salary job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $123,338 per year, or $59.3 per hour.

Director, Customer Success

Supermicro

San Jose, CA • On-site

Other

Posted 4 days ago

Job description

Job Req ID: 30058
About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

The Sales Director of Customer Success within Sales organization is responsible for driving repeat sales and assisting with deployment and service/support strategies for major AI Infrastructure and Enterprise accounts. This includes leading the Customer Success team to provide excellent customer satisfaction that results in repeat business (driving revenue and profit). This individual must have strong leadership skills, excellent customer relationship experience and sales leadership experience. Domain experience in AI and server product, solutions and innovations. This individual must be very strong at working cross-functionally at all levels of the organization.

Essential Duties and Responsibilities:
  1. Provide 'hands-on' as needed while you support and build the team.
  2. Develop and execute effective strategies to win and maintain customer accounts
  3. Identify, qualify, develop and close sales against quota in Enterprise accounts
  4. Build and establish relationships with current and potential Enterprise customers, partners, system integrators, VARs, and OEM customers (as required)
  5. Uncover opportunities for senior management to generate revenue from high-level executives
  6. Assemble a pipeline of both short-term and long-term opportunities through target lists for Enterprise market
  7. Travel to customer sites to present Supermicro's products, solutions and services as well as to maintain account integrity
  8. Supervise varied levels of a Customer Success sales team, including directing work, providing training, development and managing performance-related issues
Qualifications:
  1. Bachelor's degree and MBA preferred
  2. Minimum 15+ years' experience in a server & AI sales environment preferred
  3. Results-oriented drive and a solid work ethic
  4. Solid oral and written communication skills, executive presence, and judgment
  5. Ability to prioritize and manage competing tasks in a fast-paced environment
  6. Strong negotiation, presentation and closing skills
  7. Must be willing to utilize self-admin skills as needed
  8. Strong command of the English language; proficiency in 2nd language is a plus
  9. Based in San Jose, California
  10. Ability to travel up to 35% of the time or as needed
Salary Range

185,500 - 208,097

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

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