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Brooklinen Jobs (NOW HIRING)

Brooklinen

Part-time Sales Associate (Chicago)

Chicago, IL · On-site

$16.75 - $18/hr

This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as ...

Brooklinen

Part-time Sales Associate (Chicago)

Chicago, IL · On-site

$16.75 - $18/hr

This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as ...

Brooklinen

Think you can help? Tell us how

New York, NY · On-site

Those with a perspective on what they want to do and why they want to do it (tell us what you're amazing at!) About Brooklinen Brooklinen, home of The Internet's Favorite Sheets, was founded in 2014 ...

Brooklinen

Senior Associate Designer

New York, NY · Hybrid

$69K - $85K/yr

At Brooklinen, product quality is at the center of everything we do. Our Design team is responsible for translating thoughtful design, material innovation, and rigorous development standards into ...

Brooklinen

Senior Associate Designer

New York, NY · On-site

$69K - $85K/yr

At Brooklinen, product quality is at the center of everything we do. Our Design team is responsible for translating thoughtful design, material innovation, and rigorous development standards into ...

Brooklinen

Senior Product Marketing Manager

New York, NY · On-site

$108K - $125K/yr

Overview At Brooklinen, we're building the future of comfort - thoughtfully, ambitiously, and with intention - nurturing our customers, our team, and the work that helps us grow in a way that feels ...

Brooklinen

Senior Product Marketing Manager

New York, NY · On-site

$108K - $125K/yr

Overview At Brooklinen, we're building the future of comfort - thoughtfully, ambitiously, and with intention - nurturing our customers, our team, and the work that helps us grow in a way that feels ...

Brooklinen

Associate Merchant

New York, NY · On-site

$71K - $85K/yr

This role is critical to driving Brooklinen's next phase of growth-supporting an expanding newness pipeline, improving speed to market, and ensuring our assortment is both commercially strong and ...

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How much do brooklinen jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for brooklinen in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is it like to work on the customer experience team at Brooklinen?

Working on the customer experience team at Brooklinen involves engaging directly with customers to resolve inquiries, process orders, and ensure satisfaction with products. Team members typically collaborate closely with other departments, such as fulfillment and product development, to address customer feedback and improve service. The work environment is fast-paced and supportive, with opportunities for skill development in communication, problem-solving, and e-commerce platforms. Advancement is possible for those who demonstrate initiative and a passion for delivering high-quality service.

What is Brooklinen?

Brooklinen is a direct-to-consumer company that specializes in high-quality bedding, bath linens, and home essentials. Founded in 2014, Brooklinen is known for offering premium products such as sheets, comforters, towels, and loungewear at accessible prices by cutting out the middleman. The company emphasizes comfort, quality materials, and modern design, aiming to make luxury home goods more affordable and approachable for everyone.

What are the key skills and qualifications needed to thrive as a Retail Associate at Brooklinen, and why are they important?

To thrive as a Retail Associate at Brooklinen, you need strong customer service skills, basic sales knowledge, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals stand out in this role. These skills ensure an exceptional shopping experience for customers and contribute to the overall success of the store.

What is the difference between Brooklinen vs Customer Service Representative?

AspectBrooklinenCustomer Service Representative
CredentialsMinimal; customer service skills preferredHigh school diploma or equivalent; communication skills essential
Work EnvironmentOffice or remote, retail settingCall centers, retail stores, or remote
Industry UsageHome goods, e-commerceVarious industries including retail, tech, finance
Common Search IntentCompany overview, product infoCustomer support, problem resolution

Brooklinen primarily focuses on e-commerce and home goods, requiring minimal credentials, often involving customer service skills. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While Brooklinen emphasizes product knowledge and customer experience, Customer Service Representatives focus on communication and problem-solving skills. Both roles are vital for customer engagement but differ in industry scope and job requirements.

More about Brooklinen jobs
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Brooklinen jobs near you
Infographic showing various Brooklinen job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Part-time Sales Associate (Santa Monica)

Part-time Sales Associate (Santa Monica)

Brooklinen

Santa Monica, CA • On-site

$18.50/hr

Part-time

Retirement

Posted 12 days ago

Job description

Overview
We're looking for a welcoming and kindhearted sleep-enthusiast to join the team in our Santa Monica store! This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as well. You'll love this role if you're as obsessed as we are with making people's homes a happy, comfortable place - and providing amazing customer experiences along the way.
What you'll do
Ensure an exceptional customer experience is delivered 100% of the time
Act as a Brooklinen brand ambassador, always putting the customer first
Engage with loyal customers IRL and form new customer relationships
Educate customers on our product assortment, brand history, and value proposition
Work in the back of house to receive and organize inventory
Assist with the visual merchandising of the store and product
Support the planning and execution of in-store special events
We're Looking For
  • 0-3 years of experience in a retail (or service-oriented) environment - this being said, we believe people with all types of experience could be great in this role and will be looking to the application screening questions as well as resumes to make our decisions!
  • The ability to communicate clearly, confidently, and enthusiastically
  • Strong judgment and a service- and solution-oriented approach
  • The ability to work a flexible schedule, including evenings, holidays, and weekend shifts
  • Someone who is passionate, inclusive, and positive
  • The ability to stand for long periods of time, physically move products, and lift up to 20 pounds

Compensation
At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data, taking into account our company size, stage, industry, and location. The compensation for this role is $18.50/hour.
In addition, you will have the opportunity to participate in a Quarterly Bonus Program with a target % based on your role.
Benefits & Perks
  • 401(k) with a 4% company match
  • 40% employee discount plus Friends and Family discount
  • Quarterly product allowance
  • Commuter benefits
  • Brooklinen welcome product bundle after 30 days of employment

Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work - with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don't meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
Our Interview Process
  • Initial Interview:
    • Assistant Store Manager
  • Final Round:
    • Store Manager

About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we're one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment - from sheets and towels to thoughtful additions for the modern bedroom - has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We're growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft - and each other.
#LI-Hybrid #LI-MK

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