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Brooklinen Jobs (NOW HIRING)

Brooklinen

Senior Product Marketing Manager

New York, NY · On-site

$108K - $125K/yr

Overview At Brooklinen, we're building the future of comfort - thoughtfully, ambitiously, and with intention - nurturing our customers, our team, and the work that helps us grow in a way that feels ...

Brooklinen

Senior Product Marketing Manager

New York, NY

$108K - $125K/yr

Overview At Brooklinen, we're building the future of comfort - thoughtfully, ambitiously, and with intention - nurturing our customers, our team, and the work that helps us grow in a way that feels ...

Blackbird

Senior Customer Success Manager (CSM)

Hundreds of leading brands, including Brooklinen, Quay, and Summer Fridays, use Checkmate to drive incremental revenue, paying only when we deliver a sale. The combination is rare: a consumer product ...

Checkmate

Senior Customer Success Manager (CSM)

Hundreds of leading brands, including Brooklinen, Quay, and Summer Fridays, use Checkmate to drive incremental revenue, paying only when we deliver a sale. The combination is rare: a consumer product ...

Flip

Head of Finance

New York, NY · Hybrid

Hundreds of brands from Brooklinen, Princess Polly, and Hexclad Cookware to Tory Burch, Belk and the NFL trust Flip to have millions of phone calls with their customers every year. We've built our ...

Siena AI

Head of Education & Community

Chicago, IL · On-site +1

We serve Spanx, Allbirds, FIGS, HexClad, Brooklinen, Coterie, Grüns, Kitsch, and dozens of others. Hard filters * Product-fluent. Can demo, break, and teach Siena at depth. * Exceptional teacher and ...

Post Script

Senior Customer Success Manager

$100K - $117K/yr

Senior Customer Success Manager Remote Trusted by more than 20,000+ Shopify and Shopify Plus stores--like Brooklinen, Ruggable, True Classic and Dr. Squatch--Postscript gives ecommerce brands the ...

Postscript

Business Development Representative

$50K/yr

Postscript is the AI messaging platform trusted by 20,000+ Shopify brands - including Brooklinen, Ruggable, True Classic, and Dr. Squatch. With a mission to make SMS your number one revenue driving ...

Loop

Partner Marketing Manager

Austin, TX · On-site

Loop is an ecommerce software company serving over 5,000 of the best brands on Shopify, like Bombas, Brooklinen, Cotopaxi, Reebok, and Ruggable. For our brands, we power critical parts of the ...

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How much do brooklinen jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for brooklinen in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

Is Brooklinen a good company to work for?

Brooklinen is known for offering a positive work environment with a focus on employee satisfaction and benefits. The company values collaboration and provides opportunities for growth, making it a generally favorable place to work for those interested in retail and e-commerce roles.

What is it like to work on the customer experience team at Brooklinen?

Working on the customer experience team at Brooklinen involves engaging directly with customers to resolve inquiries, process orders, and ensure satisfaction with products. Team members typically collaborate closely with other departments, such as fulfillment and product development, to address customer feedback and improve service. The work environment is fast-paced and supportive, with opportunities for skill development in communication, problem-solving, and e-commerce platforms. Advancement is possible for those who demonstrate initiative and a passion for delivering high-quality service.

Which job is best for luxury life?

Jobs in executive management, finance, or specialized consulting often offer higher salaries and benefits that can support a luxury lifestyle. Roles requiring advanced skills, certifications, or extensive experience typically provide greater earning potential and access to luxury amenities. However, personal preferences and work-life balance also influence the suitability of a job for a luxury lifestyle.

How much do Brooklinen store managers make?

Brooklinen store managers typically earn an average salary ranging from $40,000 to $60,000 annually, depending on experience and location. They are responsible for overseeing store operations, managing staff, and ensuring customer satisfaction, often requiring leadership skills and retail experience.

What is Brooklinen?

Brooklinen is a direct-to-consumer company that specializes in high-quality bedding, bath linens, and home essentials. Founded in 2014, Brooklinen is known for offering premium products such as sheets, comforters, towels, and loungewear at accessible prices by cutting out the middleman. The company emphasizes comfort, quality materials, and modern design, aiming to make luxury home goods more affordable and approachable for everyone.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually in the US include executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful entrepreneurs, top-tier investment bankers, and certain specialized medical professionals like neurosurgeons. These roles typically require extensive experience, advanced skills, and often involve leadership, strategic decision-making, or high-risk financial activities.

What are the key skills and qualifications needed to thrive as a Retail Associate at Brooklinen, and why are they important?

To thrive as a Retail Associate at Brooklinen, you need strong customer service skills, basic sales knowledge, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals stand out in this role. These skills ensure an exceptional shopping experience for customers and contribute to the overall success of the store.

What is the difference between Brooklinen vs Customer Service Representative?

AspectBrooklinenCustomer Service Representative
CredentialsMinimal; customer service skills preferredHigh school diploma or equivalent; communication skills essential
Work EnvironmentOffice or remote, retail settingCall centers, retail stores, or remote
Industry UsageHome goods, e-commerceVarious industries including retail, tech, finance
Common Search IntentCompany overview, product infoCustomer support, problem resolution

Brooklinen primarily focuses on e-commerce and home goods, requiring minimal credentials, often involving customer service skills. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While Brooklinen emphasizes product knowledge and customer experience, Customer Service Representatives focus on communication and problem-solving skills. Both roles are vital for customer engagement but differ in industry scope and job requirements.

More about Brooklinen jobs
What cities are hiring for Brooklinen jobs? Cities with the most Brooklinen job openings:
What job categories do people searching Brooklinen jobs look for? The top searched job categories for Brooklinen jobs are:
Brooklinen jobs near you
Infographic showing various Brooklinen job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 79% Physical, and 21% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Senior Product Marketing Manager

Senior Product Marketing Manager

Brooklinen

New York, NY • On-site

$108K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Key responsibilities

  • Establish clear, differentiated product positioning and customer-centric value propositions across key categories.

  • Own go-to-market strategy for product launches and key commercial moments, ensuring clear messaging and audience definition.

  • Partner with cross-functional teams to define and optimize product messaging and content strategy across channels.

Job description

Overview
At Brooklinen, we're building the future of comfort - thoughtfully, ambitiously, and with intention - nurturing our customers, our team, and the work that helps us grow in a way that feels human and sustainable.
Founded in Brooklyn in 2014, Brooklinen has grown into one of the largest soft home essentials brands in the U.S., known for premium quality, thoughtful design, and a deep belief that comfort creates happiness in the home. As the business continues to scale across channels and complexity, we're entering a new chapter that requires stronger operational infrastructure and clearer enterprise execution.
We're hiring a Senior Product Marketing Manager to define how our products show up in the market from initial concept through launch and ongoing optimization.
This role sits within Brand and at the intersection of Product, Merchandising, Ecommerce, and Creative, shaping how product truth translates into clear, compelling customer-facing storytelling that drives consideration and supports conversion.
This is not a traditional campaign role. You will focus on defining what we say, why it matters, and how it shows up consistently across channels, partnering closely with Ecommerce, who owns testing and performance outcomes.
What You'll Do
Define Product Positioning & Narrative
  • Establish clear, differentiated positioning across key categories (bedding, bath, etc.)
  • Translate product features into compelling, customer-first value propositions
  • Define who each product is for by identifying target customer cohorts and use cases (e.g., hot sleepers, first apartment, luxury upgrader)
  • Develop cohort-specific messaging and descriptors that make product fit immediately clear to the customer
  • Build consistent product storytelling frameworks that scale across site, email, paid, and retail

Lead Go-to-Market Strategy
  • Own GTM strategy for product launches and key commercial moments
  • Partner with Product and Merchandising to shape how products are brought to market not just when
  • Ensure launches have clear messaging, audience definition, and success criteria
  • Drive alignment across teams so launches are executed with clarity and consistency

Shape Product Content Strategy (in partnership with Ecommerce)
  • Define the messaging and content strategy that powers PDPs and performance channels
  • Partner with Ecommerce, who owns testing and conversion outcomes, to:
    • Evolve PDP messaging and product education
    • Inform testing priorities and hypotheses
    • Translate performance insights into clearer, more effective storytelling

Leverage Customer & Market Insight
  • Develop a deep understanding of customer motivations, behaviors, and purchase drivers
  • Analyze competitive positioning and identify opportunities to differentiate
  • Use insights to inform product messaging, launch strategy, and future opportunities

Drive Cross-Functional Alignment
  • Act as a connector across Product, Merchandising, Creative, Ecommerce, and Performance teams
  • Bring structure and clarity to how product stories are developed and executed
  • Strengthen alignment between product creation, brand expression, and customer demand

What Success Looks Like
  • Clear, differentiated product narratives that resonate with customers
  • Consistency in how products are presented across channels
  • Stronger product consideration and engagement across key categories
  • A more structured, repeatable GTM approach
  • Effective partnership with Ecommerce, where messaging and content support improved performance

We're Looking for Someone Who Brings
  • 6-8+ years of product marketing experience (DTC, retail, CPG, or consumer brands)
  • Experience owning positioning, messaging, and GTM execution
  • Strong understanding of how product storytelling influences customer behavior
  • Experience partnering with Ecommerce or Growth teams
  • Ability to operate both strategically and hands-on in a fast-moving environment
  • A structured, insight-driven approach to decision-making
  • Strong cross-functional collaboration and influence skills

How You Work
We care deeply about how work gets done - not just outcomes, but the approach. People who thrive at Brooklinen tend to:
  • Communicate with clarity and intention
  • Focus on what matters most without unnecessary complexity
  • Bring structure to ambiguity and create direction where it doesn't exist
  • Value partnership over ego and work collaboratively across teams
  • Balance thoughtful strategy with strong execution
  • Take ownership and follow through on commitments
  • Contribute to a supportive, inclusive team environment

Compensation
We believe great work deserves thoughtful, competitive rewards.
Base salary range: $108K - $125K (plus equity)
Benefits & Perks
• Up to 100% medical, dental, and vision coverage (employee-only)
• Fertility & family-building support (up to $20,000 lifetime)
• 401(k) with a 4% company match
• 16 weeks fully paid parental leave
• 20 vacation days (25 after 5 years) plus year-round Summer Fridays
• Hybrid work schedule with two core in-office days (Tues-Thurs)
• Remote Thanksgiving week and remote last week of December
• Up to four additional remote weeks per year with approval
• 40% employee discount plus seasonal product allowance
• One Medical, Talkspace, and $1,000 per year via Joon for wellness
• One-month paid sabbatical after five years
Why Join Us?
Brooklinen is a place where thoughtful people do meaningful work - with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don't meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.
About Brooklinen
Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we're one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment - from sheets and towels to thoughtful additions for the modern bedroom - has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We're growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft - and each other.
#LI-Hybrid #LI-MK

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